Call Center Gamification Software Market, Global Outlook and Forecast 2022-2028

April 2022 | 67 pages | ID: C1FC0611E7E6EN
Market Monitor Global

Abstracts

This report contains market size and forecasts of Call Center Gamification Software in Global, including the following market information:

Global Call Center Gamification Software Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Call Center Gamification Software market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Cloud Based Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Call Center Gamification Software include Alvaria, Centrical, Genesys, Mambo.IO, Playmotiv, Five9, LiveAgent, Freshdesk and Zendesk, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Call Center Gamification Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Call Center Gamification Software Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Call Center Gamification Software Market Segment Percentages, by Type, 2021 (%)

• Cloud Based
• Web Based

Global Call Center Gamification Software Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Call Center Gamification Software Market Segment Percentages, by Application, 2021 (%)

• SMEs
• Large Enterprises

Global Call Center Gamification Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Call Center Gamification Software Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Call Center Gamification Software revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Call Center Gamification Software revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Alvaria
• Centrical
• Genesys
• Mambo.IO
• Playmotiv
• Five9
• LiveAgent
• Freshdesk
• Zendesk
• Zoho Desk
• Nextiva
• ZIZO Technologies

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Call Center Gamification Software Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Call Center Gamification Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL CALL CENTER GAMIFICATION SOFTWARE OVERALL MARKET SIZE

2.1 Global Call Center Gamification Software Market Size: 2021 VS 2028
2.2 Global Call Center Gamification Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Call Center Gamification Software Players in Global Market
3.2 Top Global Call Center Gamification Software Companies Ranked by Revenue
3.3 Global Call Center Gamification Software Revenue by Companies
3.4 Top 3 and Top 5 Call Center Gamification Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Call Center Gamification Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Call Center Gamification Software Players in Global Market
  3.6.1 List of Global Tier 1 Call Center Gamification Software Companies
  3.6.2 List of Global Tier 2 and Tier 3 Call Center Gamification Software Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Call Center Gamification Software Market Size Markets, 2021 & 2028
  4.1.2 Cloud Based
  4.1.3 Web Based
4.2 By Type - Global Call Center Gamification Software Revenue & Forecasts
  4.2.1 By Type - Global Call Center Gamification Software Revenue, 2017-2022
  4.2.2 By Type - Global Call Center Gamification Software Revenue, 2023-2028
  4.2.3 By Type - Global Call Center Gamification Software Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Call Center Gamification Software Market Size, 2021 & 2028
  5.1.2 SMEs
  5.1.3 Large Enterprises
5.2 By Application - Global Call Center Gamification Software Revenue & Forecasts
  5.2.1 By Application - Global Call Center Gamification Software Revenue, 2017-2022
  5.2.2 By Application - Global Call Center Gamification Software Revenue, 2023-2028
  5.2.3 By Application - Global Call Center Gamification Software Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Call Center Gamification Software Market Size, 2021 & 2028
6.2 By Region - Global Call Center Gamification Software Revenue & Forecasts
  6.2.1 By Region - Global Call Center Gamification Software Revenue, 2017-2022
  6.2.2 By Region - Global Call Center Gamification Software Revenue, 2023-2028
  6.2.3 By Region - Global Call Center Gamification Software Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Call Center Gamification Software Revenue, 2017-2028
  6.3.2 US Call Center Gamification Software Market Size, 2017-2028
  6.3.3 Canada Call Center Gamification Software Market Size, 2017-2028
  6.3.4 Mexico Call Center Gamification Software Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Call Center Gamification Software Revenue, 2017-2028
  6.4.2 Germany Call Center Gamification Software Market Size, 2017-2028
  6.4.3 France Call Center Gamification Software Market Size, 2017-2028
  6.4.4 U.K. Call Center Gamification Software Market Size, 2017-2028
  6.4.5 Italy Call Center Gamification Software Market Size, 2017-2028
  6.4.6 Russia Call Center Gamification Software Market Size, 2017-2028
  6.4.7 Nordic Countries Call Center Gamification Software Market Size, 2017-2028
  6.4.8 Benelux Call Center Gamification Software Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Call Center Gamification Software Revenue, 2017-2028
  6.5.2 China Call Center Gamification Software Market Size, 2017-2028
  6.5.3 Japan Call Center Gamification Software Market Size, 2017-2028
  6.5.4 South Korea Call Center Gamification Software Market Size, 2017-2028
  6.5.5 Southeast Asia Call Center Gamification Software Market Size, 2017-2028
  6.5.6 India Call Center Gamification Software Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Call Center Gamification Software Revenue, 2017-2028
  6.6.2 Brazil Call Center Gamification Software Market Size, 2017-2028
  6.6.3 Argentina Call Center Gamification Software Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Call Center Gamification Software Revenue, 2017-2028
  6.7.2 Turkey Call Center Gamification Software Market Size, 2017-2028
  6.7.3 Israel Call Center Gamification Software Market Size, 2017-2028
  6.7.4 Saudi Arabia Call Center Gamification Software Market Size, 2017-2028
  6.7.5 UAE Call Center Gamification Software Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Alvaria
  7.1.1 Alvaria Corporate Summary
  7.1.2 Alvaria Business Overview
  7.1.3 Alvaria Call Center Gamification Software Major Product Offerings
  7.1.4 Alvaria Call Center Gamification Software Revenue in Global Market (2017-2022)
  7.1.5 Alvaria Key News
7.2 Centrical
  7.2.1 Centrical Corporate Summary
  7.2.2 Centrical Business Overview
  7.2.3 Centrical Call Center Gamification Software Major Product Offerings
  7.2.4 Centrical Call Center Gamification Software Revenue in Global Market (2017-2022)
  7.2.5 Centrical Key News
7.3 Genesys
  7.3.1 Genesys Corporate Summary
  7.3.2 Genesys Business Overview
  7.3.3 Genesys Call Center Gamification Software Major Product Offerings
  7.3.4 Genesys Call Center Gamification Software Revenue in Global Market (2017-2022)
  7.3.5 Genesys Key News
7.4 Mambo.IO
  7.4.1 Mambo.IO Corporate Summary
  7.4.2 Mambo.IO Business Overview
  7.4.3 Mambo.IO Call Center Gamification Software Major Product Offerings
  7.4.4 Mambo.IO Call Center Gamification Software Revenue in Global Market (2017-2022)
  7.4.5 Mambo.IO Key News
7.5 Playmotiv
  7.5.1 Playmotiv Corporate Summary
  7.5.2 Playmotiv Business Overview
  7.5.3 Playmotiv Call Center Gamification Software Major Product Offerings
  7.5.4 Playmotiv Call Center Gamification Software Revenue in Global Market (2017-2022)
  7.5.5 Playmotiv Key News
7.6 Five9
  7.6.1 Five9 Corporate Summary
  7.6.2 Five9 Business Overview
  7.6.3 Five9 Call Center Gamification Software Major Product Offerings
  7.6.4 Five9 Call Center Gamification Software Revenue in Global Market (2017-2022)
  7.6.5 Five9 Key News
7.7 LiveAgent
  7.7.1 LiveAgent Corporate Summary
  7.7.2 LiveAgent Business Overview
  7.7.3 LiveAgent Call Center Gamification Software Major Product Offerings
  7.7.4 LiveAgent Call Center Gamification Software Revenue in Global Market (2017-2022)
  7.7.5 LiveAgent Key News
7.8 Freshdesk
  7.8.1 Freshdesk Corporate Summary
  7.8.2 Freshdesk Business Overview
  7.8.3 Freshdesk Call Center Gamification Software Major Product Offerings
  7.8.4 Freshdesk Call Center Gamification Software Revenue in Global Market (2017-2022)
  7.8.5 Freshdesk Key News
7.9 Zendesk
  7.9.1 Zendesk Corporate Summary
  7.9.2 Zendesk Business Overview
  7.9.3 Zendesk Call Center Gamification Software Major Product Offerings
  7.9.4 Zendesk Call Center Gamification Software Revenue in Global Market (2017-2022)
  7.9.5 Zendesk Key News
7.10 Zoho Desk
  7.10.1 Zoho Desk Corporate Summary
  7.10.2 Zoho Desk Business Overview
  7.10.3 Zoho Desk Call Center Gamification Software Major Product Offerings
  7.10.4 Zoho Desk Call Center Gamification Software Revenue in Global Market (2017-2022)
  7.10.5 Zoho Desk Key News
7.11 Nextiva
  7.11.1 Nextiva Corporate Summary
  7.11.2 Nextiva Business Overview
  7.11.3 Nextiva Call Center Gamification Software Major Product Offerings
  7.11.4 Nextiva Call Center Gamification Software Revenue in Global Market (2017-2022)
  7.11.5 Nextiva Key News
7.12 ZIZO Technologies
  7.12.1 ZIZO Technologies Corporate Summary
  7.12.2 ZIZO Technologies Business Overview
  7.12.3 ZIZO Technologies Call Center Gamification Software Major Product Offerings
  7.12.4 ZIZO Technologies Call Center Gamification Software Revenue in Global Market (2017-2022)
  7.12.5 ZIZO Technologies Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Call Center Gamification Software Market Opportunities & Trends in Global Market
Table 2. Call Center Gamification Software Market Drivers in Global Market
Table 3. Call Center Gamification Software Market Restraints in Global Market
Table 4. Key Players of Call Center Gamification Software in Global Market
Table 5. Top Call Center Gamification Software Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Call Center Gamification Software Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Call Center Gamification Software Revenue Share by Companies, 2017-2022
Table 8. Global Companies Call Center Gamification Software Product Type
Table 9. List of Global Tier 1 Call Center Gamification Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Call Center Gamification Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Call Center Gamification Software Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Call Center Gamification Software Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Call Center Gamification Software Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Call Center Gamification Software Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Call Center Gamification Software Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Call Center Gamification Software Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Call Center Gamification Software Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Call Center Gamification Software Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Call Center Gamification Software Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Call Center Gamification Software Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Call Center Gamification Software Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Call Center Gamification Software Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Call Center Gamification Software Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Call Center Gamification Software Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Call Center Gamification Software Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Call Center Gamification Software Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Call Center Gamification Software Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Call Center Gamification Software Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Call Center Gamification Software Revenue, (US$, Mn), 2023-2028
Table 30. Alvaria Corporate Summary
Table 31. Alvaria Call Center Gamification Software Product Offerings
Table 32. Alvaria Call Center Gamification Software Revenue (US$, Mn), (2017-2022)
Table 33. Centrical Corporate Summary
Table 34. Centrical Call Center Gamification Software Product Offerings
Table 35. Centrical Call Center Gamification Software Revenue (US$, Mn), (2017-2022)
Table 36. Genesys Corporate Summary
Table 37. Genesys Call Center Gamification Software Product Offerings
Table 38. Genesys Call Center Gamification Software Revenue (US$, Mn), (2017-2022)
Table 39. Mambo.IO Corporate Summary
Table 40. Mambo.IO Call Center Gamification Software Product Offerings
Table 41. Mambo.IO Call Center Gamification Software Revenue (US$, Mn), (2017-2022)
Table 42. Playmotiv Corporate Summary
Table 43. Playmotiv Call Center Gamification Software Product Offerings
Table 44. Playmotiv Call Center Gamification Software Revenue (US$, Mn), (2017-2022)
Table 45. Five9 Corporate Summary
Table 46. Five9 Call Center Gamification Software Product Offerings
Table 47. Five9 Call Center Gamification Software Revenue (US$, Mn), (2017-2022)
Table 48. LiveAgent Corporate Summary
Table 49. LiveAgent Call Center Gamification Software Product Offerings
Table 50. LiveAgent Call Center Gamification Software Revenue (US$, Mn), (2017-2022)
Table 51. Freshdesk Corporate Summary
Table 52. Freshdesk Call Center Gamification Software Product Offerings
Table 53. Freshdesk Call Center Gamification Software Revenue (US$, Mn), (2017-2022)
Table 54. Zendesk Corporate Summary
Table 55. Zendesk Call Center Gamification Software Product Offerings
Table 56. Zendesk Call Center Gamification Software Revenue (US$, Mn), (2017-2022)
Table 57. Zoho Desk Corporate Summary
Table 58. Zoho Desk Call Center Gamification Software Product Offerings
Table 59. Zoho Desk Call Center Gamification Software Revenue (US$, Mn), (2017-2022)
Table 60. Nextiva Corporate Summary
Table 61. Nextiva Call Center Gamification Software Product Offerings
Table 62. Nextiva Call Center Gamification Software Revenue (US$, Mn), (2017-2022)
Table 63. ZIZO Technologies Corporate Summary
Table 64. ZIZO Technologies Call Center Gamification Software Product Offerings
Table 65. ZIZO Technologies Call Center Gamification Software Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Call Center Gamification Software Segment by Type in 2021
Figure 2. Call Center Gamification Software Segment by Application in 2021
Figure 3. Global Call Center Gamification Software Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Call Center Gamification Software Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Call Center Gamification Software Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Call Center Gamification Software Revenue in 2021
Figure 8. By Type - Global Call Center Gamification Software Revenue Market Share, 2017-2028
Figure 9. By Application - Global Call Center Gamification Software Revenue Market Share, 2017-2028
Figure 10. By Region - Global Call Center Gamification Software Revenue Market Share, 2017-2028
Figure 11. By Country - North America Call Center Gamification Software Revenue Market Share, 2017-2028
Figure 12. US Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Call Center Gamification Software Revenue Market Share, 2017-2028
Figure 16. Germany Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 17. France Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Call Center Gamification Software Revenue Market Share, 2017-2028
Figure 24. China Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 28. India Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Call Center Gamification Software Revenue Market Share, 2017-2028
Figure 30. Brazil Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Call Center Gamification Software Revenue Market Share, 2017-2028
Figure 33. Turkey Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Call Center Gamification Software Revenue, (US$, Mn), 2017-2028
Figure 37. Alvaria Call Center Gamification Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Centrical Call Center Gamification Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Genesys Call Center Gamification Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Mambo.IO Call Center Gamification Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Playmotiv Call Center Gamification Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Five9 Call Center Gamification Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. LiveAgent Call Center Gamification Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. Freshdesk Call Center Gamification Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Zendesk Call Center Gamification Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. Zoho Desk Call Center Gamification Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Nextiva Call Center Gamification Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. ZIZO Technologies Call Center Gamification Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)