AI Complaint Management Market, Global Outlook and Forecast 2022-2028

April 2022 | 62 pages | ID: A8ECBC54EA98EN
Market Monitor Global

Abstracts

This report contains market size and forecasts of AI Complaint Management in Global, including the following market information:

Global AI Complaint Management Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global AI Complaint Management market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Weak AI Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of AI Complaint Management include Freshworks, Sprinklr, NICE, Synechron, Zendesk, Drishti IAS and ProProfs, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the AI Complaint Management companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global AI Complaint Management Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global AI Complaint Management Market Segment Percentages, by Type, 2021 (%)

• Weak AI
• Strong AI

Global AI Complaint Management Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global AI Complaint Management Market Segment Percentages, by Application, 2021 (%)

• E-commerce
• Health Care
• Education
• Others

Global AI Complaint Management Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global AI Complaint Management Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies AI Complaint Management revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies AI Complaint Management revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• Freshworks
• Sprinklr
• NICE
• Synechron
• Zendesk
• Drishti IAS
• ProProfs

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 AI Complaint Management Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global AI Complaint Management Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL AI COMPLAINT MANAGEMENT OVERALL MARKET SIZE

2.1 Global AI Complaint Management Market Size: 2021 VS 2028
2.2 Global AI Complaint Management Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top AI Complaint Management Players in Global Market
3.2 Top Global AI Complaint Management Companies Ranked by Revenue
3.3 Global AI Complaint Management Revenue by Companies
3.4 Top 3 and Top 5 AI Complaint Management Companies in Global Market, by Revenue in 2021
3.5 Global Companies AI Complaint Management Product Type
3.6 Tier 1, Tier 2 and Tier 3 AI Complaint Management Players in Global Market
  3.6.1 List of Global Tier 1 AI Complaint Management Companies
  3.6.2 List of Global Tier 2 and Tier 3 AI Complaint Management Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global AI Complaint Management Market Size Markets, 2021 & 2028
  4.1.2 Weak AI
  4.1.3 Strong AI
4.2 By Type - Global AI Complaint Management Revenue & Forecasts
  4.2.1 By Type - Global AI Complaint Management Revenue, 2017-2022
  4.2.2 By Type - Global AI Complaint Management Revenue, 2023-2028
  4.2.3 By Type - Global AI Complaint Management Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global AI Complaint Management Market Size, 2021 & 2028
  5.1.2 E-commerce
  5.1.3 Health Care
  5.1.4 Education
  5.1.5 Others
5.2 By Application - Global AI Complaint Management Revenue & Forecasts
  5.2.1 By Application - Global AI Complaint Management Revenue, 2017-2022
  5.2.2 By Application - Global AI Complaint Management Revenue, 2023-2028
  5.2.3 By Application - Global AI Complaint Management Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global AI Complaint Management Market Size, 2021 & 2028
6.2 By Region - Global AI Complaint Management Revenue & Forecasts
  6.2.1 By Region - Global AI Complaint Management Revenue, 2017-2022
  6.2.2 By Region - Global AI Complaint Management Revenue, 2023-2028
  6.2.3 By Region - Global AI Complaint Management Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America AI Complaint Management Revenue, 2017-2028
  6.3.2 US AI Complaint Management Market Size, 2017-2028
  6.3.3 Canada AI Complaint Management Market Size, 2017-2028
  6.3.4 Mexico AI Complaint Management Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe AI Complaint Management Revenue, 2017-2028
  6.4.2 Germany AI Complaint Management Market Size, 2017-2028
  6.4.3 France AI Complaint Management Market Size, 2017-2028
  6.4.4 U.K. AI Complaint Management Market Size, 2017-2028
  6.4.5 Italy AI Complaint Management Market Size, 2017-2028
  6.4.6 Russia AI Complaint Management Market Size, 2017-2028
  6.4.7 Nordic Countries AI Complaint Management Market Size, 2017-2028
  6.4.8 Benelux AI Complaint Management Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia AI Complaint Management Revenue, 2017-2028
  6.5.2 China AI Complaint Management Market Size, 2017-2028
  6.5.3 Japan AI Complaint Management Market Size, 2017-2028
  6.5.4 South Korea AI Complaint Management Market Size, 2017-2028
  6.5.5 Southeast Asia AI Complaint Management Market Size, 2017-2028
  6.5.6 India AI Complaint Management Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America AI Complaint Management Revenue, 2017-2028
  6.6.2 Brazil AI Complaint Management Market Size, 2017-2028
  6.6.3 Argentina AI Complaint Management Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa AI Complaint Management Revenue, 2017-2028
  6.7.2 Turkey AI Complaint Management Market Size, 2017-2028
  6.7.3 Israel AI Complaint Management Market Size, 2017-2028
  6.7.4 Saudi Arabia AI Complaint Management Market Size, 2017-2028
  6.7.5 UAE AI Complaint Management Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 Freshworks
  7.1.1 Freshworks Corporate Summary
  7.1.2 Freshworks Business Overview
  7.1.3 Freshworks AI Complaint Management Major Product Offerings
  7.1.4 Freshworks AI Complaint Management Revenue in Global Market (2017-2022)
  7.1.5 Freshworks Key News
7.2 Sprinklr
  7.2.1 Sprinklr Corporate Summary
  7.2.2 Sprinklr Business Overview
  7.2.3 Sprinklr AI Complaint Management Major Product Offerings
  7.2.4 Sprinklr AI Complaint Management Revenue in Global Market (2017-2022)
  7.2.5 Sprinklr Key News
7.3 NICE
  7.3.1 NICE Corporate Summary
  7.3.2 NICE Business Overview
  7.3.3 NICE AI Complaint Management Major Product Offerings
  7.3.4 NICE AI Complaint Management Revenue in Global Market (2017-2022)
  7.3.5 NICE Key News
7.4 Synechron
  7.4.1 Synechron Corporate Summary
  7.4.2 Synechron Business Overview
  7.4.3 Synechron AI Complaint Management Major Product Offerings
  7.4.4 Synechron AI Complaint Management Revenue in Global Market (2017-2022)
  7.4.5 Synechron Key News
7.5 Zendesk
  7.5.1 Zendesk Corporate Summary
  7.5.2 Zendesk Business Overview
  7.5.3 Zendesk AI Complaint Management Major Product Offerings
  7.5.4 Zendesk AI Complaint Management Revenue in Global Market (2017-2022)
  7.5.5 Zendesk Key News
7.6 Drishti IAS
  7.6.1 Drishti IAS Corporate Summary
  7.6.2 Drishti IAS Business Overview
  7.6.3 Drishti IAS AI Complaint Management Major Product Offerings
  7.6.4 Drishti IAS AI Complaint Management Revenue in Global Market (2017-2022)
  7.6.5 Drishti IAS Key News
7.7 ProProfs
  7.7.1 ProProfs Corporate Summary
  7.7.2 ProProfs Business Overview
  7.7.3 ProProfs AI Complaint Management Major Product Offerings
  7.7.4 ProProfs AI Complaint Management Revenue in Global Market (2017-2022)
  7.7.5 ProProfs Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. AI Complaint Management Market Opportunities & Trends in Global Market
Table 2. AI Complaint Management Market Drivers in Global Market
Table 3. AI Complaint Management Market Restraints in Global Market
Table 4. Key Players of AI Complaint Management in Global Market
Table 5. Top AI Complaint Management Players in Global Market, Ranking by Revenue (2021)
Table 6. Global AI Complaint Management Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global AI Complaint Management Revenue Share by Companies, 2017-2022
Table 8. Global Companies AI Complaint Management Product Type
Table 9. List of Global Tier 1 AI Complaint Management Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 AI Complaint Management Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global AI Complaint Management Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - AI Complaint Management Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - AI Complaint Management Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global AI Complaint Management Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - AI Complaint Management Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - AI Complaint Management Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global AI Complaint Management Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global AI Complaint Management Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global AI Complaint Management Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America AI Complaint Management Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America AI Complaint Management Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe AI Complaint Management Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe AI Complaint Management Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia AI Complaint Management Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia AI Complaint Management Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America AI Complaint Management Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America AI Complaint Management Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa AI Complaint Management Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa AI Complaint Management Revenue, (US$, Mn), 2023-2028
Table 30. Freshworks Corporate Summary
Table 31. Freshworks AI Complaint Management Product Offerings
Table 32. Freshworks AI Complaint Management Revenue (US$, Mn), (2017-2022)
Table 33. Sprinklr Corporate Summary
Table 34. Sprinklr AI Complaint Management Product Offerings
Table 35. Sprinklr AI Complaint Management Revenue (US$, Mn), (2017-2022)
Table 36. NICE Corporate Summary
Table 37. NICE AI Complaint Management Product Offerings
Table 38. NICE AI Complaint Management Revenue (US$, Mn), (2017-2022)
Table 39. Synechron Corporate Summary
Table 40. Synechron AI Complaint Management Product Offerings
Table 41. Synechron AI Complaint Management Revenue (US$, Mn), (2017-2022)
Table 42. Zendesk Corporate Summary
Table 43. Zendesk AI Complaint Management Product Offerings
Table 44. Zendesk AI Complaint Management Revenue (US$, Mn), (2017-2022)
Table 45. Drishti IAS Corporate Summary
Table 46. Drishti IAS AI Complaint Management Product Offerings
Table 47. Drishti IAS AI Complaint Management Revenue (US$, Mn), (2017-2022)
Table 48. ProProfs Corporate Summary
Table 49. ProProfs AI Complaint Management Product Offerings
Table 50. ProProfs AI Complaint Management Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. AI Complaint Management Segment by Type in 2021
Figure 2. AI Complaint Management Segment by Application in 2021
Figure 3. Global AI Complaint Management Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global AI Complaint Management Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global AI Complaint Management Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by AI Complaint Management Revenue in 2021
Figure 8. By Type - Global AI Complaint Management Revenue Market Share, 2017-2028
Figure 9. By Application - Global AI Complaint Management Revenue Market Share, 2017-2028
Figure 10. By Region - Global AI Complaint Management Revenue Market Share, 2017-2028
Figure 11. By Country - North America AI Complaint Management Revenue Market Share, 2017-2028
Figure 12. US AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 13. Canada AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe AI Complaint Management Revenue Market Share, 2017-2028
Figure 16. Germany AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 17. France AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 19. Italy AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 20. Russia AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia AI Complaint Management Revenue Market Share, 2017-2028
Figure 24. China AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 25. Japan AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 28. India AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America AI Complaint Management Revenue Market Share, 2017-2028
Figure 30. Brazil AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa AI Complaint Management Revenue Market Share, 2017-2028
Figure 33. Turkey AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 34. Israel AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 36. UAE AI Complaint Management Revenue, (US$, Mn), 2017-2028
Figure 37. Freshworks AI Complaint Management Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Sprinklr AI Complaint Management Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. NICE AI Complaint Management Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Synechron AI Complaint Management Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Zendesk AI Complaint Management Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. Drishti IAS AI Complaint Management Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. ProProfs AI Complaint Management Revenue Year Over Year Growth (US$, Mn) & (2017-2022)