2020-2025 Global Service Desk and Project Management Market Report - Production and Consumption Professional Analysis (Impact of COVID-19)

July 2021 | 98 pages | ID: 255DADFF99A4EN
Maia Research

Abstracts

This report elaborates the market size, market characteristics, and market growth of the Service Desk and Project Management industry, and breaks down according to the type, application, and consumption area of Service Desk and Project Management. The report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.

In Chapter 3.4 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for Service Desk and Project Management in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.
In addition, chapters 8-12 consider the impact of COVID-19 on the regional economy.

Key players in the global Service Desk and Project Management market covered in Chapter 13:
Freshservice
JIRA Service Desk
Track-It!
GoToAssist
Cherwell IT Service Management
Samanage
EasyVista
Agiloft
Lambda Technologies
Wolken
Zendesk
ManageEngine ServiceDesk
BMC Remedy 9
Re:Desk
ServiceNow
Spiceworks

In Chapter 6, on the basis of types, the Service Desk and Project Management market from 2015 to 2025 is primarily split into:
Cloud based
On Premise

In Chapter 7, on the basis of applications, the Service Desk and Project Management market from 2015 to 2025 covers:
Healthcare Manufacturing
Finance
Education
Others

Geographically, the detailed analysis of production, trade of the following countries is covered in Chapter 4.2, 5:
United States
Europe
China
Japan
India

Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions are covered in Chapter 8, 9, 10, 11, 12:
North America (Covered in Chapter 8)
United States
Canada
Mexico
Europe (Covered in Chapter 9)
Germany
UK
France
Italy
Spain
Others
Asia-Pacific (Covered in Chapter 10)
China
Japan
India
South Korea
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 11)
Saudi Arabia
UAE
South Africa
Others
South America (Covered in Chapter 12)
Brazil
Others

Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025

Contents

1 SERVICE DESK AND PROJECT MANAGEMENT MARKET - RESEARCH SCOPE

1.1 Study Goals
1.2 Market Definition and Scope
1.3 Key Market Segments
1.4 Study and Forecasting Years

2 SERVICE DESK AND PROJECT MANAGEMENT MARKET - RESEARCH METHODOLOGY

2.1 Methodology
2.2 Research Data Source
  2.2.1 Secondary Data
  2.2.2 Primary Data
  2.2.3 Market Size Estimation
  2.2.4 Legal Disclaimer

3 SERVICE DESK AND PROJECT MANAGEMENT MARKET FORCES

3.1 Global Service Desk and Project Management Market Size
3.2 Top Impacting Factors (PESTEL Analysis)
  3.2.1 Political Factors
  3.2.2 Economic Factors
  3.2.3 Social Factors
  3.2.4 Technological Factors
  3.2.5 Environmental Factors
  3.2.6 Legal Factors
3.3 Industry Trend Analysis
3.4 Industry Trends Under COVID-19
  3.4.1 Risk Assessment on COVID-19
  3.4.2 Assessment of the Overall Impact of COVID-19 on the Industry
  3.4.3 Pre COVID-19 and Post COVID-19 Market Scenario
3.5 Industry Risk Assessment

4 SERVICE DESK AND PROJECT MANAGEMENT MARKET - BY GEOGRAPHY

4.1 Global Service Desk and Project Management Market Value and Market Share by Regions
  4.1.1 Global Service Desk and Project Management Value ($) by Region (2015-2020)
  4.1.2 Global Service Desk and Project Management Value Market Share by Regions (2015-2020)
4.2 Global Service Desk and Project Management Market Production and Market Share by Major Countries
  4.2.1 Global Service Desk and Project Management Production by Major Countries (2015-2020)
  4.2.2 Global Service Desk and Project Management Production Market Share by Major Countries (2015-2020)
4.3 Global Service Desk and Project Management Market Consumption and Market Share by Regions
  4.3.1 Global Service Desk and Project Management Consumption by Regions (2015-2020)
  4.3.2 Global Service Desk and Project Management Consumption Market Share by Regions (2015-2020)

5 SERVICE DESK AND PROJECT MANAGEMENT MARKET - BY TRADE STATISTICS

5.1 Global Service Desk and Project Management Export and Import
5.2 United States Service Desk and Project Management Export and Import (2015-2020)
5.3 Europe Service Desk and Project Management Export and Import (2015-2020)
5.4 China Service Desk and Project Management Export and Import (2015-2020)
5.5 Japan Service Desk and Project Management Export and Import (2015-2020)
5.6 India Service Desk and Project Management Export and Import (2015-2020)
5.7 ...

6 SERVICE DESK AND PROJECT MANAGEMENT MARKET - BY TYPE

6.1 Global Service Desk and Project Management Production and Market Share by Types (2015-2020)
  6.1.1 Global Service Desk and Project Management Production by Types (2015-2020)
  6.1.2 Global Service Desk and Project Management Production Market Share by Types (2015-2020)
6.2 Global Service Desk and Project Management Value and Market Share by Types (2015-2020)
  6.2.1 Global Service Desk and Project Management Value by Types (2015-2020)
  6.2.2 Global Service Desk and Project Management Value Market Share by Types (2015-2020)
6.3 Global Service Desk and Project Management Production, Price and Growth Rate of Cloud based (2015-2020)
6.4 Global Service Desk and Project Management Production, Price and Growth Rate of On Premise (2015-2020)

7 SERVICE DESK AND PROJECT MANAGEMENT MARKET - BY APPLICATION

7.1 Global Service Desk and Project Management Consumption and Market Share by Applications (2015-2020)
  7.1.1 Global Service Desk and Project Management Consumption by Applications (2015-2020)
  7.1.2 Global Service Desk and Project Management Consumption Market Share by Applications (2015-2020)
7.2 Global Service Desk and Project Management Consumption and Growth Rate of Healthcare Manufacturing (2015-2020)
7.3 Global Service Desk and Project Management Consumption and Growth Rate of Finance (2015-2020)
7.4 Global Service Desk and Project Management Consumption and Growth Rate of Education (2015-2020)
7.5 Global Service Desk and Project Management Consumption and Growth Rate of Others (2015-2020)

8 NORTH AMERICA SERVICE DESK AND PROJECT MANAGEMENT MARKET

8.1 North America Service Desk and Project Management Market Size
8.2 United States Service Desk and Project Management Market Size
8.3 Canada Service Desk and Project Management Market Size
8.4 Mexico Service Desk and Project Management Market Size
8.5 The Influence of COVID-19 on North America Market

9 EUROPE SERVICE DESK AND PROJECT MANAGEMENT MARKET ANALYSIS

9.1 Europe Service Desk and Project Management Market Size
9.2 Germany Service Desk and Project Management Market Size
9.3 United Kingdom Service Desk and Project Management Market Size
9.4 France Service Desk and Project Management Market Size
9.5 Italy Service Desk and Project Management Market Size
9.6 Spain Service Desk and Project Management Market Size
9.7 The Influence of COVID-19 on Europe Market

10 ASIA-PACIFIC SERVICE DESK AND PROJECT MANAGEMENT MARKET ANALYSIS

10.1 Asia-Pacific Service Desk and Project Management Market Size
10.2 China Service Desk and Project Management Market Size
10.3 Japan Service Desk and Project Management Market Size
10.4 South Korea Service Desk and Project Management Market Size
10.5 Southeast Asia Service Desk and Project Management Market Size
10.6 India Service Desk and Project Management Market Size
10.7 The Influence of COVID-19 on Asia Pacific Market

11 MIDDLE EAST AND AFRICA SERVICE DESK AND PROJECT MANAGEMENT MARKET ANALYSIS

11.1 Middle East and Africa Service Desk and Project Management Market Size
11.2 Saudi Arabia Service Desk and Project Management Market Size
11.3 UAE Service Desk and Project Management Market Size
11.4 South Africa Service Desk and Project Management Market Size
11.5 The Influence of COVID-19 on Middle East and Africa Market

12 SOUTH AMERICA SERVICE DESK AND PROJECT MANAGEMENT MARKET ANALYSIS

12.1 South America Service Desk and Project Management Market Size
12.2 Brazil Service Desk and Project Management Market Size
12.3 The Influence of COVID-19 on South America Market

13 COMPANY PROFILES

13.1 Freshservice
  13.1.1 Freshservice Basic Information
  13.1.2 Freshservice Product Profiles, Application and Specification
  13.1.3 Freshservice Service Desk and Project Management Market Performance (2015-2020)
13.2 JIRA Service Desk
  13.2.1 JIRA Service Desk Basic Information
  13.2.2 JIRA Service Desk Product Profiles, Application and Specification
  13.2.3 JIRA Service Desk Service Desk and Project Management Market Performance (2015-2020)
13.3 Track-It!
  13.3.1 Track-It! Basic Information
  13.3.2 Track-It! Product Profiles, Application and Specification
  13.3.3 Track-It! Service Desk and Project Management Market Performance (2015-2020)
13.4 GoToAssist
  13.4.1 GoToAssist Basic Information
  13.4.2 GoToAssist Product Profiles, Application and Specification
  13.4.3 GoToAssist Service Desk and Project Management Market Performance (2015-2020)
13.5 Cherwell IT Service Management
  13.5.1 Cherwell IT Service Management Basic Information
  13.5.2 Cherwell IT Service Management Product Profiles, Application and Specification
  13.5.3 Cherwell IT Service Management Service Desk and Project Management Market Performance (2015-2020)
13.6 Samanage
  13.6.1 Samanage Basic Information
  13.6.2 Samanage Product Profiles, Application and Specification
  13.6.3 Samanage Service Desk and Project Management Market Performance (2015-2020)
13.7 EasyVista
  13.7.1 EasyVista Basic Information
  13.7.2 EasyVista Product Profiles, Application and Specification
  13.7.3 EasyVista Service Desk and Project Management Market Performance (2015-2020)
13.8 Agiloft
  13.8.1 Agiloft Basic Information
  13.8.2 Agiloft Product Profiles, Application and Specification
  13.8.3 Agiloft Service Desk and Project Management Market Performance (2015-2020)
13.9 Lambda Technologies
  13.9.1 Lambda Technologies Basic Information
  13.9.2 Lambda Technologies Product Profiles, Application and Specification
  13.9.3 Lambda Technologies Service Desk and Project Management Market Performance (2015-2020)
13.10 Wolken
  13.10.1 Wolken Basic Information
  13.10.2 Wolken Product Profiles, Application and Specification
  13.10.3 Wolken Service Desk and Project Management Market Performance (2015-2020)
13.11 Zendesk
  13.11.1 Zendesk Basic Information
  13.11.2 Zendesk Product Profiles, Application and Specification
  13.11.3 Zendesk Service Desk and Project Management Market Performance (2015-2020)
13.12 ManageEngine ServiceDesk
  13.12.1 ManageEngine ServiceDesk Basic Information
  13.12.2 ManageEngine ServiceDesk Product Profiles, Application and Specification
  13.12.3 ManageEngine ServiceDesk Service Desk and Project Management Market Performance (2015-2020)
13.13 BMC Remedy
  13.13.1 BMC Remedy 9 Basic Information
  13.13.2 BMC Remedy 9 Product Profiles, Application and Specification
  13.13.3 BMC Remedy 9 Service Desk and Project Management Market Performance (2015-2020)
13.14 Re:Desk
  13.14.1 Re:Desk Basic Information
  13.14.2 Re:Desk Product Profiles, Application and Specification
  13.14.3 Re:Desk Service Desk and Project Management Market Performance (2015-2020)
13.15 ServiceNow
  13.15.1 ServiceNow Basic Information
  13.15.2 ServiceNow Product Profiles, Application and Specification
  13.15.3 ServiceNow Service Desk and Project Management Market Performance (2015-2020)
13.16 Spiceworks
  13.16.1 Spiceworks Basic Information
  13.16.2 Spiceworks Product Profiles, Application and Specification
  13.16.3 Spiceworks Service Desk and Project Management Market Performance (2015-2020)

14 MARKET FORECAST - BY REGIONS

14.1 North America Service Desk and Project Management Market Forecast (2020-2025)
14.2 Europe Service Desk and Project Management Market Forecast (2020-2025)
14.3 Asia-Pacific Service Desk and Project Management Market Forecast (2020-2025)
14.4 Middle East and Africa Service Desk and Project Management Market Forecast (2020-2025)
14.5 South America Service Desk and Project Management Market Forecast (2020-2025)

15 MARKET FORECAST - BY TYPE AND APPLICATIONS

15.1 Global Service Desk and Project Management Market Forecast by Types (2020-2025)
  15.1.1 Global Service Desk and Project Management Market Forecast Production and Market Share by Types (2020-2025)
  15.1.2 Global Service Desk and Project Management Market Forecast Value and Market Share by Types (2020-2025)
15.2 Global Service Desk and Project Management Market Forecast by Applications (2020-2025)

List Of Tables

LIST OF TABLES AND FIGURES

Figure Service Desk and Project Management Picture
Table Service Desk and Project Management Key Market Segments
Figure Study and Forecasting Years
Figure Global Service Desk and Project Management Market Size and Growth Rate 2015-2025
Figure Industry PESTEL Analysis
Figure Global COVID-19 Status
Figure Market Size Forecast Comparison of Pre COVID-19 and Post COVID-19
Figure Global Service Desk and Project Management Value ($) and Growth Rate (2015-2020)
Table Global Service Desk and Project Management Value ($) by Countries (2015-2020)
Table Global Service Desk and Project Management Value Market Share by Regions (2015-2020)
Figure Global Service Desk and Project Management Value Market Share by Regions in 2019
Figure Global Service Desk and Project Management Production and Growth Rate (2015-2020)
Table Global Service Desk and Project Management Production by Major Countries (2015-2020)
Table Global Service Desk and Project Management Production Market Share by Major Countries (2015-2020)
Figure Global Service Desk and Project Management Production Market Share by Regions in 2019
Figure Global Service Desk and Project Management Consumption and Growth Rate (2015-2020)
Table Global Service Desk and Project Management Consumption by Regions (2015-2020)
Table Global Service Desk and Project Management Consumption Market Share by Regions (2015-2020)
Figure Global Service Desk and Project Management Consumption Market Share by Regions in 2019
Table Global Service Desk and Project Management Export Top 3 Country 2019
Table Global Service Desk and Project Management Import Top 3 Country 2019
Table United States Service Desk and Project Management Export and Import (2015-2020)
Table Europe Service Desk and Project Management Export and Import (2015-2020)
Table China Service Desk and Project Management Export and Import (2015-2020)
Table Japan Service Desk and Project Management Export and Import (2015-2020)
Table India Service Desk and Project Management Export and Import (2015-2020)
Table Global Service Desk and Project Management Production by Types (2015-2020)
Table Global Service Desk and Project Management Production Market Share by Types (2015-2020)
Figure Global Service Desk and Project Management Production Share by Type (2015-2020)
Table Global Service Desk and Project Management Value by Types (2015-2020)
Table Global Service Desk and Project Management Value Market Share by Types (2015-2020)
Figure Global Service Desk and Project Management Value Share by Type (2015-2020)
Figure Global Cloud based Production and Growth Rate (2015-2020)
Figure Global Cloud based Price (2015-2020)
Figure Global On Premise Production and Growth Rate (2015-2020)
Figure Global On Premise Price (2015-2020)
Table Global Service Desk and Project Management Consumption by Applications (2015-2020)
Table Global Service Desk and Project Management Consumption Market Share by Applications (2015-2020)
Figure Global Service Desk and Project Management Consumption Share by Application (2015-2020)
Figure Global Healthcare Manufacturing Consumption and Growth Rate (2015-2020)
Figure Global Finance Consumption and Growth Rate (2015-2020)
Figure Global Education Consumption and Growth Rate (2015-2020)
Figure Global Others Consumption and Growth Rate (2015-2020)
Figure North America Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Table North America Service Desk and Project Management Consumption by Countries (2015-2020)
Table North America Service Desk and Project Management Consumption Market Share by Countries (2015-2020)
Figure North America Service Desk and Project Management Consumption Market Share by Countries (2015-2020)
Figure United States Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure Canada Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure Mexico Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure North America COVID-19 Status
Figure Europe Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Table Europe Service Desk and Project Management Consumption by Countries (2015-2020)
Table Europe Service Desk and Project Management Consumption Market Share by Countries (2015-2020)
Figure Europe Service Desk and Project Management Consumption Market Share by Countries (2015-2020)
Figure Germany Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure United Kingdom Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure France Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure Italy Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure Spain Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure Europe COVID-19 Status
Figure Asia-Pacific Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Table Asia-Pacific Service Desk and Project Management Consumption by Countries (2015-2020)
Table Asia-Pacific Service Desk and Project Management Consumption Market Share by Countries (2015-2020)
Figure Asia-Pacific Service Desk and Project Management Consumption Market Share by Countries (2015-2020)
Figure China Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure Japan Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure South Korea Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure Southeast Asia Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure India Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure Asia Pacific COVID-19 Status
Figure Middle East and Africa Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Table Middle East and Africa Service Desk and Project Management Consumption by Countries (2015-2020)
Table Middle East and Africa Service Desk and Project Management Consumption Market Share by Countries (2015-2020)
Figure Middle East and Africa Service Desk and Project Management Consumption Market Share by Countries (2015-2020)
Figure Saudi Arabia Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure UAE Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure South Africa Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Figure South America Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Table South America Service Desk and Project Management Consumption by Countries (2015-2020)
Table South America Service Desk and Project Management Consumption Market Share by Countries (2015-2020)
Figure South America Service Desk and Project Management Consumption Market Share by Countries (2015-2020)
Figure Brazil Service Desk and Project Management Market Consumption and Growth Rate (2015-2020)
Table Freshservice Company Profile
Table Freshservice Production, Value, Price, Gross Margin 2015-2020
Figure Freshservice Production and Growth Rate
Figure Freshservice Value ($) Market Share 2015-2020
Table JIRA Service Desk Company Profile
Table JIRA Service Desk Production, Value, Price, Gross Margin 2015-2020
Figure JIRA Service Desk Production and Growth Rate
Figure JIRA Service Desk Value ($) Market Share 2015-2020
Table Track-It! Company Profile
Table Track-It! Production, Value, Price, Gross Margin 2015-2020
Figure Track-It! Production and Growth Rate
Figure Track-It! Value ($) Market Share 2015-2020
Table GoToAssist Company Profile
Table GoToAssist Production, Value, Price, Gross Margin 2015-2020
Figure GoToAssist Production and Growth Rate
Figure GoToAssist Value ($) Market Share 2015-2020
Table Cherwell IT Service Management Company Profile
Table Cherwell IT Service Management Production, Value, Price, Gross Margin 2015-2020
Figure Cherwell IT Service Management Production and Growth Rate
Figure Cherwell IT Service Management Value ($) Market Share 2015-2020
Table Samanage Company Profile
Table Samanage Production, Value, Price, Gross Margin 2015-2020
Figure Samanage Production and Growth Rate
Figure Samanage Value ($) Market Share 2015-2020
Table EasyVista Company Profile
Table EasyVista Production, Value, Price, Gross Margin 2015-2020
Figure EasyVista Production and Growth Rate
Figure EasyVista Value ($) Market Share 2015-2020
Table Agiloft Company Profile
Table Agiloft Production, Value, Price, Gross Margin 2015-2020
Figure Agiloft Production and Growth Rate
Figure Agiloft Value ($) Market Share 2015-2020
Table Lambda Technologies Company Profile
Table Lambda Technologies Production, Value, Price, Gross Margin 2015-2020
Figure Lambda Technologies Production and Growth Rate
Figure Lambda Technologies Value ($) Market Share 2015-2020
Table Wolken Company Profile
Table Wolken Production, Value, Price, Gross Margin 2015-2020
Figure Wolken Production and Growth Rate
Figure Wolken Value ($) Market Share 2015-2020
Table Zendesk Company Profile
Table Zendesk Production, Value, Price, Gross Margin 2015-2020
Figure Zendesk Production and Growth Rate
Figure Zendesk Value ($) Market Share 2015-2020
Table ManageEngine ServiceDesk Company Profile
Table ManageEngine ServiceDesk Production, Value, Price, Gross Margin 2015-2020
Figure ManageEngine ServiceDesk Production and Growth Rate
Figure ManageEngine ServiceDesk Value ($) Market Share 2015-2020
Table BMC Remedy 9 Company Profile
Table BMC Remedy 9 Production, Value, Price, Gross Margin 2015-2020
Figure BMC Remedy 9 Production and Growth Rate
Figure BMC Remedy 9 Value ($) Market Share 2015-2020
Table Re:Desk Company Profile
Table Re:Desk Production, Value, Price, Gross Margin 2015-2020
Figure Re:Desk Production and Growth Rate
Figure Re:Desk Value ($) Market Share 2015-2020
Table ServiceNow Company Profile
Table ServiceNow Production, Value, Price, Gross Margin 2015-2020
Figure ServiceNow Production and Growth Rate
Figure ServiceNow Value ($) Market Share 2015-2020
Table Spiceworks Company Profile
Table Spiceworks Production, Value, Price, Gross Margin 2015-2020
Figure Spiceworks Production and Growth Rate
Figure Spiceworks Value ($) Market Share 2015-2020
Figure North America Market Consumption and Growth Rate Forecast (2020-2025)
Figure Europe Market Consumption and Growth Rate Forecast (2020-2025)
Figure Asia-Pacific Market Consumption and Growth Rate Forecast (2020-2025)
Figure Middle East and Africa Market Consumption and Growth Rate Forecast (2020-2025)
Figure South America Market Consumption and Growth Rate Forecast (2020-2025)
Table Global Service Desk and Project Management Market Forecast Production by Types (2020-2025)
Table Global Service Desk and Project Management Market Forecast Production Share by Types (2020-2025)
Table Global Service Desk and Project Management Market Forecast Value ($) by Types (2020-2025)
Table Global Service Desk and Project Management Market Forecast Value Share by Types (2020-2025)
Table Global Service Desk and Project Management Market Forecast Consumption by Applications (2020-2025)
Table Global Service Desk and Project Management Market Forecast Consumption Share by Applications (2020-2025)