2015-2027 Global Business Process Outsourcing Industry Market Research Report, Segment by Player, Type, Application, Marketing Channel, and Region

June 2020 | 139 pages | ID: 29BB29D8DB31EN
Maia Research

Abstracts

The worldwide market for Business Process Outsourcing is estimated to grow at a CAGR of roughly X.X% in the next 8 years, and will reach X.X million US$ in 2027, from X.X million US$ in 2020.

The report covers market size status and forecast, value chain analysis, market segmentation of Top countries in Major Regions, such as North America, Europe, Asia-Pacific, Latin America and Middle East & Africa, by type, application and marketing channel. In addition, the report focuses on the driving factors, restraints, opportunities and PEST analysis of major regions.

Major Companies Covered
Capgemini
Accenture PLC
Infosys BPO Ltd.
IBM Corporation
ADP, LLC.
Tata Consultancy Services Limited
Syntel, Inc.
Wipro Limited
Aon Hewitt
Xerox Corporation

Major Types Covered
Finance & Accounting
Customer Services
Human Resource
KPO
Procurement
Others

Major Applications Covered
BFSI
Healthcare
Manufacturing
IT & Telecommunication
Retail
Media & Entertainment
Others

Top Countries Data Covered in This Report
United States
Canada
Germany
UK
France
Italy
Spain
Russia
Netherlands
Turkey
Switzerland
Sweden
Poland
Belgium
China
Japan
South Korea
Australia
India
Taiwan
Indonesia
Thailand
Philippines
Malaysia
Brazil
Mexico
Argentina
Columbia
Chile
Saudi Arabia
UAE
Egypt
Nigeria
South Africa

Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2027

Contents

1 INTRODUCTION

1.1 Objective of the Study
1.2 Definition of the Market
1.3 Market Scope
  1.3.1 Market Segment by Type, Application and Marketing Channel
  1.3.2 Major Regions Covered (North America, Europe, Asia Pacific, Mid East & Africa)
1.4 Years Considered for the Study (2015-2027)
1.5 Currency Considered (U.S. Dollar)
1.6 Stakeholders

2 KEY FINDINGS OF THE STUDY

3 MARKET DYNAMICS

3.1 Driving Factors for this Market
3.2 Factors Challenging the Market
3.3 Opportunities of the Global Business Process Outsourcing Market (Regions, Growing/Emerging Downstream Market Analysis)
3.4 Technological and Market Developments in the Business Process Outsourcing Market
3.5 Industry News by Region
3.6 Regulatory Scenario by Region/Country
3.7 Market Investment Scenario Strategic Recommendations Analysis

4 VALUE CHAIN OF THE BUSINESS PROCESS OUTSOURCING MARKET

4.1 Value Chain Status
4.2 Upstream Raw Material Analysis
4.3 Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
4.4 Distributors/Traders
4.5 Downstream Major Customer Analysis (by Region)

5 GLOBAL BUSINESS PROCESS OUTSOURCING MARKET-SEGMENTATION BY TYPE

5.1 Finance & Accounting
5.2 Customer Services
5.3 Human Resource
5.4 KPO
5.5 Procurement
5.6 Others

6 GLOBAL BUSINESS PROCESS OUTSOURCING MARKET-SEGMENTATION BY APPLICATION

6.1 BFSI
6.2 Healthcare
6.3 Manufacturing
6.4 IT & Telecommunication
6.5 Retail
6.6 Media & Entertainment
6.7 Others

7 GLOBAL BUSINESS PROCESS OUTSOURCING MARKET-SEGMENTATION BY MARKETING CHANNEL

7.1 Traditional Marketing Channel (Offline)
7.2 Online Channel

8 COMPETITIVE INTELLIGENCE – COMPANY PROFILES

8.1 Capgemini
  8.1.1 Capgemini Profile
  8.1.2 Capgemini Sales, Growth Rate and Global Market Share from 2015-2020
  8.1.3 Capgemini Product/Solution Launches and Enhancements Analysis
  8.1.4 Capgemini Business Overview/Recent Development/Acquisitions
8.2 Accenture PLC
  8.2.1 Accenture PLC Profile
  8.2.2 Accenture PLC Sales, Growth Rate and Global Market Share from 2015-2020
  8.2.3 Accenture PLC Product/Solution Launches and Enhancements Analysis
  8.2.4 Accenture PLC Business Overview/Recent Development/Acquisitions
8.3 Infosys BPO Ltd.
  8.3.1 Infosys BPO Ltd. Profile
  8.3.2 Infosys BPO Ltd. Sales, Growth Rate and Global Market Share from 2015-2020
  8.3.3 Infosys BPO Ltd. Product/Solution Launches and Enhancements Analysis
  8.3.4 Infosys BPO Ltd. Business Overview/Recent Development/Acquisitions
8.4 IBM Corporation
  8.4.1 IBM Corporation Profile
  8.4.2 IBM Corporation Sales, Growth Rate and Global Market Share from 2015-2020
  8.4.3 IBM Corporation Product/Solution Launches and Enhancements Analysis
  8.4.4 IBM Corporation Business Overview/Recent Development/Acquisitions
8.5 ADP, LLC.
  8.5.1 ADP, LLC. Profile
  8.5.2 ADP, LLC. Sales, Growth Rate and Global Market Share from 2015-2020
  8.5.3 ADP, LLC. Product/Solution Launches and Enhancements Analysis
  8.5.4 ADP, LLC. Business Overview/Recent Development/Acquisitions
8.6 Tata Consultancy Services Limited
  8.6.1 Tata Consultancy Services Limited Profile
  8.6.2 Tata Consultancy Services Limited Sales, Growth Rate and Global Market Share from 2015-2020
  8.6.3 Tata Consultancy Services Limited Product/Solution Launches and Enhancements Analysis
  8.6.4 Tata Consultancy Services Limited Business Overview/Recent Development/Acquisitions
8.7 Syntel, Inc.
  8.7.1 Syntel, Inc. Profile
  8.7.2 Syntel, Inc. Sales, Growth Rate and Global Market Share from 2015-2020
  8.7.3 Syntel, Inc. Product/Solution Launches and Enhancements Analysis
  8.7.4 Syntel, Inc. Business Overview/Recent Development/Acquisitions
8.8 Wipro Limited
  8.8.1 Wipro Limited Profile
  8.8.2 Wipro Limited Sales, Growth Rate and Global Market Share from 2015-2020
  8.8.3 Wipro Limited Product/Solution Launches and Enhancements Analysis
  8.8.4 Wipro Limited Business Overview/Recent Development/Acquisitions
8.9 Aon Hewitt
  8.9.1 Aon Hewitt Profile
  8.9.2 Aon Hewitt Sales, Growth Rate and Global Market Share from 2015-2020
  8.9.3 Aon Hewitt Product/Solution Launches and Enhancements Analysis
  8.9.4 Aon Hewitt Business Overview/Recent Development/Acquisitions
8.10 Xerox Corporation
  8.10.1 Xerox Corporation Profile
  8.10.2 Xerox Corporation Sales, Growth Rate and Global Market Share from 2015-2020
  8.10.3 Xerox Corporation Product/Solution Launches and Enhancements Analysis
  8.10.4 Xerox Corporation Business Overview/Recent Development/Acquisitions

9 GLOBAL BUSINESS PROCESS OUTSOURCING MARKET-SEGMENTATION BY GEOGRAPHY

10 NORTH AMERICA

10.1 North America Business Process Outsourcing Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
10.2 North America Business Process Outsourcing Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
10.3 North America Business Process Outsourcing Production Analysis from 2015-2020
10.4 North America Business Process Outsourcing Consumption Analysis from 2015-2020
10.5 North America Business Process Outsourcing Import and Export from 2015-2020
10.6 North America Business Process Outsourcing Value, Production and Market Share by Type (2015-2020)
10.7 North America Business Process Outsourcing Consumption, Value and Market Share by Application (2015-2020)
10.8 North America Business Process Outsourcing by Country (United States, Canada)
  10.8.1 North America Business Process Outsourcing Sales by Country (2015-2020)
  10.8.2 North America Business Process Outsourcing Consumption Value by Country (2015-2020)
10.9 North America Business Process Outsourcing Market PEST Analysis

11 EUROPE

11.1 Europe Business Process Outsourcing Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
11.2 Europe Business Process Outsourcing Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
11.3 Europe Business Process Outsourcing Production Analysis from 2015-2020
11.4 Europe Business Process Outsourcing Consumption Analysis from 2015-2020
11.5 Europe Business Process Outsourcing Import and Export from 2015-2020
11.6 Europe Business Process Outsourcing Value, Production and Market Share by Type (2015-2020)
11.7 Europe Business Process Outsourcing Consumption, Value and Market Share by Application (2015-2020)
11.8 Europe Business Process Outsourcing by Country (Germany, UK, France, Italy, Spain, Russia, Netherlands, Turkey, Switzerland, Sweden, Poland, Belgium)
  11.8.1 Europe Business Process Outsourcing Sales by Country (2015-2020)
  11.8.2 Europe Business Process Outsourcing Consumption Value by Country (2015-2020)
11.9 Europe Business Process Outsourcing Market PEST Analysis

12 ASIA-PACIFIC

12.1 Asia-Pacific Business Process Outsourcing Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
12.2 Asia-Pacific Business Process Outsourcing Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
12.3 Asia-Pacific Business Process Outsourcing Production Analysis from 2015-2020
12.4 Asia-Pacific Business Process Outsourcing Consumption Analysis from 2015-2020
12.5 Asia-Pacific Business Process Outsourcing Import and Export from 2015-2020
12.6 Asia-Pacific Business Process Outsourcing Value, Production and Market Share by Type (2015-2020)
12.7 Asia-Pacific Business Process Outsourcing Consumption, Value and Market Share by Application (2015-2020)
12.8 Asia-Pacific Business Process Outsourcing by Country (China, Japan, South Korea, Australia, India, Taiwan, Indonesia, Thailand, Philippines, Malaysia)
  12.8.1 Asia-Pacific Business Process Outsourcing Sales by Country (2015-2020)
  12.8.2 Asia-Pacific Business Process Outsourcing Consumption Value by Country (2015-2020)
12.9 Asia-Pacific Business Process Outsourcing Market PEST Analysis

13 LATIN AMERICA

13.1 Latin America Business Process Outsourcing Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
13.2 Latin America Business Process Outsourcing Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
13.3 Latin America Business Process Outsourcing Production Analysis from 2015-2020
13.4 Latin America Business Process Outsourcing Consumption Analysis from 2015-2020
13.5 Latin America Business Process Outsourcing Import and Export from 2015-2020
13.6 Latin America Business Process Outsourcing Value, Production and Market Share by Type (2015-2020)
13.7 Latin America Business Process Outsourcing Consumption, Value and Market Share by Application (2015-2020)
13.8 Latin America Business Process Outsourcing by Country (Brazil, Mexico, Argentina, Columbia, Chile)
  13.8.1 Latin America Business Process Outsourcing Sales by Country (2015-2020)
  13.8.2 Latin America Business Process Outsourcing Consumption Value by Country (2015-2020)
13.9 Latin America Business Process Outsourcing Market PEST Analysis

14 MIDDLE EAST & AFRICA

14.1 Middle East & Africa Business Process Outsourcing Production, Ex-factory Price, Revenue, Gross Margin (%) and Gross Analysis from 2015-2020
14.2 Middle East & Africa Business Process Outsourcing Consumption, Terminal Price, Consumption Value and Channel Margin Analysis from 2015-2020
14.3 Middle East & Africa Business Process Outsourcing Production Analysis from 2015-2020
14.4 Middle East & Africa Business Process Outsourcing Consumption Analysis from 2015-2020
14.5 Middle East & Africa Business Process Outsourcing Import and Export from 2015-2020
14.6 Middle East & Africa Business Process Outsourcing Value, Production and Market Share by Type (2015-2020)
14.7 Middle East & Africa Business Process Outsourcing Consumption, Value and Market Share by Application (2015-2020)
14.8 Middle East & Africa Business Process Outsourcing by Country (Saudi Arabia, UAE, Egypt, Nigeria, South Africa)
  14.8.1 Middle East & Africa Business Process Outsourcing Sales by Country (2015-2020)
  14.8.2 Middle East & Africa Business Process Outsourcing Consumption Value by Country (2015-2020)
14.9 Middle East & Africa Business Process Outsourcing Market PEST Analysis

15 FUTURE FORECAST OF THE GLOBAL BUSINESS PROCESS OUTSOURCING MARKET FROM 2020-2027

15.1 Future Forecast of the Global Business Process Outsourcing Market from 2020-2027 Segment by Region
15.2 Global Business Process Outsourcing Production and Growth Rate Forecast by Type (2020-2027)
15.3 Global Business Process Outsourcing Consumption and Growth Rate Forecast by Application (2020-2027)

16 APPENDIX

16.1 Methodology
16.2 Research Data Source

List Of Tables

LIST OF TABLES AND FIGURES

Global Business Process Outsourcing Market Value ($) and Growth Rate of Business Process Outsourcing from 2015-2027
Global Business Process Outsourcing Production and Growth Rate Segment by Product Type from 2015-2027
Global Business Process Outsourcing Consumption and Growth Rate Segment by Application from 2015-2027
Figure Business Process Outsourcing Picture
Table Product Specifications of Business Process Outsourcing
Table Driving Factors for this Market
Table Industry News of Business Process Outsourcing Market
Figure Value Chain Status of Business Process Outsourcing
Table Midstream Major Company Analysis (by Manufacturing Base, by Product Type)
Table Distributors/Traders
Table Downstream Major Customer Analysis (by Region, by Preference)
Table Global Business Process Outsourcing Production and Growth Rate Segment by Product Type from 2015-2020
Table Global Business Process Outsourcing Value ($) and Growth Rate Segment by Product Type from 2015-2020
Figure Finance & Accounting of Business Process Outsourcing
Figure Customer Services of Business Process Outsourcing
Figure Human Resource of Business Process Outsourcing
Figure KPO of Business Process Outsourcing
Figure Procurement of Business Process Outsourcing
Figure Others of Business Process Outsourcing
Table Global Business Process Outsourcing Consumption and Growth Rate Segment by Application from 2015-2020
Table Global Business Process Outsourcing Value ($) and Growth Rate Segment by Application from 2015-2020
Figure BFSI of Business Process Outsourcing
Figure Healthcare of Business Process Outsourcing
Figure Manufacturing of Business Process Outsourcing
Figure IT & Telecommunication of Business Process Outsourcing
Figure Retail of Business Process Outsourcing
Figure Media & Entertainment of Business Process Outsourcing
Figure Others of Business Process Outsourcing
Table Global Business Process Outsourcing Consumption and Growth Rate Segment by Marketing Channel from 2015-2020
Table Global Business Process Outsourcing Value ($) and Growth Rate Segment by Marketing Channel from 2015-2020
Figure Traditional Marketing Channel (Offline) of Business Process Outsourcing
Figure Online Channel of Business Process Outsourcing
Table Capgemini Profile (Company Name, Plants Distribution, Sales Region)
Figure Capgemini Sales and Growth Rate from 2015-2020
Figure Capgemini Revenue ($) and Global Market Share from 2015-2020
Table Capgemini Business Process Outsourcing Sales, Price, Revenue, Gross Margin (2015-2020)
Table Accenture PLC Profile (Company Name, Plants Distribution, Sales Region)
Figure Accenture PLC Sales and Growth Rate from 2015-2020
Figure Accenture PLC Revenue ($) and Global Market Share from 2015-2020
Table Accenture PLC Business Process Outsourcing Sales, Price, Revenue, Gross Margin (2015-2020)
Table Infosys BPO Ltd. Profile (Company Name, Plants Distribution, Sales Region)
Figure Infosys BPO Ltd. Sales and Growth Rate from 2015-2020
Figure Infosys BPO Ltd. Revenue ($) and Global Market Share from 2015-2020
Table Infosys BPO Ltd. Business Process Outsourcing Sales, Price, Revenue, Gross Margin (2015-2020)
Table IBM Corporation Profile (Company Name, Plants Distribution, Sales Region)
Figure IBM Corporation Sales and Growth Rate from 2015-2020
Figure IBM Corporation Revenue ($) and Global Market Share from 2015-2020
Table IBM Corporation Business Process Outsourcing Sales, Price, Revenue, Gross Margin (2015-2020)
Table ADP, LLC. Profile (Company Name, Plants Distribution, Sales Region)
Figure ADP, LLC. Sales and Growth Rate from 2015-2020
Figure ADP, LLC. Revenue ($) and Global Market Share from 2015-2020
Table ADP, LLC. Business Process Outsourcing Sales, Price, Revenue, Gross Margin (2015-2020)
Table Tata Consultancy Services Limited Profile (Company Name, Plants Distribution, Sales Region)
Figure Tata Consultancy Services Limited Sales and Growth Rate from 2015-2020
Figure Tata Consultancy Services Limited Revenue ($) and Global Market Share from 2015-2020
Table Tata Consultancy Services Limited Business Process Outsourcing Sales, Price, Revenue, Gross Margin (2015-2020)
Table Syntel, Inc. Profile (Company Name, Plants Distribution, Sales Region)
Figure Syntel, Inc. Sales and Growth Rate from 2015-2020
Figure Syntel, Inc. Revenue ($) and Global Market Share from 2015-2020
Table Syntel, Inc. Business Process Outsourcing Sales, Price, Revenue, Gross Margin (2015-2020)
Table Wipro Limited Profile (Company Name, Plants Distribution, Sales Region)
Figure Wipro Limited Sales and Growth Rate from 2015-2020
Figure Wipro Limited Revenue ($) and Global Market Share from 2015-2020
Table Wipro Limited Business Process Outsourcing Sales, Price, Revenue, Gross Margin (2015-2020)
Table Aon Hewitt Profile (Company Name, Plants Distribution, Sales Region)
Figure Aon Hewitt Sales and Growth Rate from 2015-2020
Figure Aon Hewitt Revenue ($) and Global Market Share from 2015-2020
Table Aon Hewitt Business Process Outsourcing Sales, Price, Revenue, Gross Margin (2015-2020)
Table Xerox Corporation Profile (Company Name, Plants Distribution, Sales Region)
Figure Xerox Corporation Sales and Growth Rate from 2015-2020
Figure Xerox Corporation Revenue ($) and Global Market Share from 2015-2020
Table Xerox Corporation Business Process Outsourcing Sales, Price, Revenue, Gross Margin (2015-2020)
Table Global Business Process Outsourcing Production Value ($) by Region from 2015-2020
Table Global Business Process Outsourcing Production Value Share by Region from 2015-2020
Table Global Business Process Outsourcing Production by Region from 2015-2020
Table Global Business Process Outsourcing Consumption Value ($) by Region from 2015-2020
Table Global Business Process Outsourcing Consumption by Region from 2015-2020
Table North America Business Process Outsourcing Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table North America Business Process Outsourcing Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table North America Business Process Outsourcing Import and Export from 2015-2020
Table North America Business Process Outsourcing Value ($) by Type (2015-2020)
Table North America Business Process Outsourcing Production by Type (2015-2020)
Table North America Business Process Outsourcing Consumption by Application (2015-2020)
Table North America Business Process Outsourcing Consumption by Country (2015-2020)
Table North America Business Process Outsourcing Consumption Value ($) by Country (2015-2020)
Figure North America Business Process Outsourcing Market PEST Analysis
Table Europe Business Process Outsourcing Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Europe Business Process Outsourcing Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Europe Business Process Outsourcing Import and Export from 2015-2020
Table Europe Business Process Outsourcing Value ($) by Type (2015-2020)
Table Europe Business Process Outsourcing Production by Type (2015-2020)
Table Europe Business Process Outsourcing Consumption by Application (2015-2020)
Table Europe Business Process Outsourcing Consumption by Country (2015-2020)
Table Europe Business Process Outsourcing Consumption Value ($) by Country (2015-2020)
Figure Europe Business Process Outsourcing Market PEST Analysis
Table Asia-Pacific Business Process Outsourcing Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Asia-Pacific Business Process Outsourcing Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Asia-Pacific Business Process Outsourcing Import and Export from 2015-2020
Table Asia-Pacific Business Process Outsourcing Value ($) by Type (2015-2020)
Table Asia-Pacific Business Process Outsourcing Production by Type (2015-2020)
Table Asia-Pacific Business Process Outsourcing Consumption by Application (2015-2020)
Table Asia-Pacific Business Process Outsourcing Consumption by Country (2015-2020)
Table Asia-Pacific Business Process Outsourcing Consumption Value ($) by Country (2015-2020)
Figure Asia-Pacific Business Process Outsourcing Market PEST Analysis
Table Latin America Business Process Outsourcing Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Latin America Business Process Outsourcing Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Latin America Business Process Outsourcing Import and Export from 2015-2020
Table Latin America Business Process Outsourcing Value ($) by Type (2015-2020)
Table Latin America Business Process Outsourcing Production by Type (2015-2020)
Table Latin America Business Process Outsourcing Consumption by Application (2015-2020)
Table Latin America Business Process Outsourcing Consumption by Country (2015-2020)
Table Latin America Business Process Outsourcing Consumption Value ($) by Country (2015-2020)
Figure Latin America Business Process Outsourcing Market PEST Analysis
Table Middle East & Africa Business Process Outsourcing Production, Ex-factory Price Revenue ($), Gross Margin (%) and Gross ($) Analysis from 2015-2020
Table Middle East & Africa Business Process Outsourcing Consumption, Terminal Price, Consumption Value ($) and Channel Margin Analysis from 2015-2020
Table Middle East & Africa Business Process Outsourcing Import and Export from 2015-2020
Table Middle East & Africa Business Process Outsourcing Value ($) by Type (2015-2020)
Table Middle East & Africa Business Process Outsourcing Production by Type (2015-2020)
Table Middle East & Africa Business Process Outsourcing Consumption by Application (2015-2020)
Table Middle East & Africa Business Process Outsourcing Consumption by Country (2015-2020)
Table Middle East & Africa Business Process Outsourcing Consumption Value ($) by Country (2015-2020)
Figure Middle East & Africa Business Process Outsourcing Market PEST Analysis
Table Global Business Process Outsourcing Value ($) and Growth Rate Forecast by Region (2020-2027)
Table Global Business Process Outsourcing Production and Growth Rate Forecast by Region (2020-2027)
Table Global Business Process Outsourcing Consumption and Growth Rate Forecast by Region (2020-2027)
Table Global Business Process Outsourcing Production and Growth Rate Forecast by Type (2020-2027)
Table Global Business Process Outsourcing Consumption and Growth Rate Forecast by Application (2020-2027)