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Speech Analytics Market by Component (Solutions and Services), Application (Call Monitoring, Customer Experience Management, Agent Performance Monitoring, Sales and Marketing Management, Risk and Compliance Management, Competitive Intelligence, and Others), Deployment Mode (Cloud and On-premises), and Geography – Global Forecast up to 2026

March 2021 | 110 pages | ID: SC397024B969EN
Infoholic Research

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The Speech Analytics Market is expected to grow at the rate of 20.3% CAGR by 2026. Speech analytics raises the process of estimating recorded customer calls to collect information. This is done to expand communication and future interaction with the customers. Call recordings support an enterprise to improve rare insights about competitive intelligence, service issues, agent performance, customer satisfaction, and campaign effectiveness. Speech analytic solutions offer advanced functionalities and valuable intellects from customer calls. This information is used to discover information connected to the company's strategy, operational issues, and contact center agent performance. Speech analytics software can spring a company's crucial competitive advantage. It supports increasing valuable information about the product and processes of a company. This helps companies to expand deliverables and gain customer satisfaction. It aids companies in reducing their operating expenses and save money. Speech analytics contains the necessities of automatic speech recognition. Therefore, speech analytic tools support contact centers and businesses to expand their operational process. Sales organizations use speech analytics tools to identify up-sell and cross-sell opportunities. This can improve sales conversion rates as speech analytic tools support the understanding of different customer demographics toward the offers made. Speech analytics delivers unconditional analysis of recorded phone conversations of the company and its customers.

By Component
  • Solutions
    • Speech Engine
    • Indexing and Query Tools
    • Reporting and Visualization Tools
    • Workforce Optimization
    • Others
  • Services
    • Professional Services
    • Managed Services
By Application
  • Customer Experience Management
  • Call Monitoring
  • Agent Performance Monitoring
  • Sales and Marketing Management
  • Competitive Intelligence
  • Risk and Compliance Management
  • Others
By Deployment Mode
  • Cloud
  • On-premises
By Geography
  • North America
  • Europe
  • Asia Pacific
  • Rest of the World
As observed in the market by component, the speech analytics market is furcated into solutions and services. In solutions segmentation, the index and query tools solutions segment are holding a large share. This is because of the increasing requirement of analyzing the recorded customers' calls to assess the customer intention and perform behavior analysis. Moreover, these solutions help the company gain the right customer's right perception at the right time.

As per the application, the speech analytics process is broadly applied in competitive intelligence, which provides this segment with higher market growth. Competitive intelligence has a significant role in the competitive advantage of the market, where the information regarding the competitors and customers is essential.

In terms of deployment mode, cloud deployment is holding the major share in the speech analytics market. Many industries adopt cloud deployment because it is a cost-effective option in speech analytics.

In the geographical market for speech analytics, North America has a substantial share in the market. The considerable share is ascribed to the rising demand for effective customer service to improve the customer experience and increase the adoption of new technology in business enhancements.

In the present competitive scenario, providing excellent customer satisfaction is considered an essential strategy for any enterprise's growth and firmness. One way to obtain this is by employing speech analytics. Most organizations aim to exceed customer expectations. Speech analytics allow organizations to disclose the invisible insights from customer interaction; thus aids in better understanding customer needs and effectively estimating the fluctuating customer needs. Thus, the factor mentioned above is majorly enhancing the global speech analytics market.

The leading vendors of the Speech Analytics Market are OpenText, Micro Focus, Voci Technologies, Business Systems, Enghouse Interactive, Tech Mahindra, NICE, Verint, Avaya, Genesys, Google, AWS, Vonage, Calabrio, CallMiner, Clarabridge, Eleveo, Almawave, Marchex, Castel, Aspect, Sabio, and Talkdesk.

Therefore, the businesses' primary focus is on customer retention, satisfaction, and a better customer experience, in which speech analytics has a prominent role. The various companies adopt this software to increase their growth and increase industry competition through market intelligence.
  • This report specifies the region and segment projected to witness the highest CAGR rate and dominate the market.
  • The report also analyzes geography, highlighting the service's consumption in the region and the factors affecting the market in each region.
  • This report gives the competitive outlook, which includes the market ranking of the major players.
  • Further provides the information of new product launches, partnerships, business expansions, and market players' acquisitions.
1. EXECUTIVE SUMMARY

2. INDUSTRY OUTLOOK

2.1. Industry Overview
2.2. Industry Trends

3. MARKET SNAPSHOT

3.1. Market Definition
3.2. Market Outlook
  3.2.1. Porter Five Forces
3.3. Related Markets

4. MARKET CHARACTERISTICS

4.1. Market Overview
4.2. Market Segmentation
4.3. Market Dynamics
  4.3.1. Drivers
  4.3.2. Restraints
  4.3.3. Opportunities
4.4. DRO - Impact Analysis

5. COMPONENT: MARKET SIZE & ANALYSIS

5.1. Overview
5.2. Solutions
  5.2.1. Speech Engine
  5.2.2. Indexing and Query Tools
  5.2.3. Reporting and Visualization Tools
  5.2.4. Workforce Optimization
  5.2.5. Others
5.3. Services
  5.3.1. Consulting
  5.3.2. Professional Services
  5.3.3. Managed Services

6. APPLICATION: MARKET SIZE & ANALYSIS

6.1. Overview
6.2. Customer Experience Management
6.3. Call Monitoring
6.4. Agent Performance Monitoring
6.5. Sales and Marketing Management
6.6. Competitive Intelligence
6.7. Risk and Compliance Management
6.8. Others

7. DEPLOYMENT MODE: MARKET SIZE & ANALYSIS

7.1. Overview
7.2. Cloud
7.3. On-premises

8. GEOGRAPHY: MARKET SIZE & ANALYSIS

8.1. Overview
8.2. North America
8.3. Europe
8.4. Asia Pacific
8.5. Rest of the World

9. COMPETITIVE LANDSCAPE

9.1. Competitor Comparison Analysis
9.2. Market Developments
  9.2.1. Mergers and Acquisitions, Legal, Awards, Partnerships
  9.2.2. Product Launches and execution

10. VENDOR PROFILES

10.1. OpenText
  10.1.1. Overview
  10.1.2. Financial Overview
  10.1.3. Product Offerings
  10.1.4. Developments
  10.1.5. Business Strategy
10.2. Micro Focus
  10.2.1. Overview
  10.2.2. Financial Overview
  10.2.3. Product Offerings
  10.2.4. Developments
  10.2.5. Business Strategy
10.3. Voci Technologies
  10.3.1. Overview
  10.3.2. Financial Overview
  10.3.3. Product Offerings
  10.3.4. Developments
  10.3.5. Business Strategy
10.4. Business Systems
  10.4.1. Overview
  10.4.2. Financial Overview
  10.4.3. Product Offerings
  10.4.4. Developments
  10.4.5. Business Strategy
10.5. Enghouse Interactive
  10.5.1. Overview
  10.5.2. Financial Overview
  10.5.3. Product Offerings
  10.5.4. Developments
  10.5.5. Business Strategy
10.6. Tech Mahindra
  10.6.1. Overview
  10.6.2. Financial Overview
  10.6.3. Product Offerings
  10.6.4. Developments
  10.6.5. Business Strategy
10.7. NICE
  10.7.1. Overview
  10.7.2. Financial Overview
  10.7.3. Product Offerings
  10.7.4. Developments
  10.7.5. Business Strategy
10.8. Verint, Avaya
  10.8.1. Overview
  10.8.2. Financial Overview
  10.8.3. Product Offerings
  10.8.4. Developments
  10.8.5. Business Strategy
10.9. Genesys
  10.9.1. Overview
  10.9.2. Financial Overview
  10.9.3. Product Offerings
  10.9.4. Developments
  10.9.5. Business Strategy
10.10. Google
  10.10.1. Overview
  10.10.2. Financial Overview
  10.10.3. Product Offerings
  10.10.4. Developments
  10.10.5. Business Strategy

11. COMPANIES TO WATCH

11.1. AWS
  11.1.1. Overview
  11.1.2. Products & Services
  11.1.3. Business Strategy
11.2. Vonage
  11.2.1. Overview
  11.2.2. Products & Services
  11.2.3. Business Strategy
11.3. Calabrio
  11.3.1. Overview
  11.3.2. Products & Services
  11.3.3. Business Strategy
11.4. CallMiner
  11.4.1. Overview
  11.4.2. Products & Services
  11.4.3. Business Strategy
11.5. Clarabridge
  11.5.1. Overview
  11.5.2. Products & Services
  11.5.3. Business Strategy
11.6. Eleveo
  11.6.1. Overview
  11.6.2. Products & Services
  11.6.3. Business Strategy
11.7. Almawave
  11.7.1. Overview
  11.7.2. Products & Services
  11.7.3. Business Strategy
11.8. Marchex
  11.8.1. Overview
  11.8.2. Products & Services
  11.8.3. Business Strategy
11.9. Castel
  11.9.1. Overview
  11.9.2. Products & Services
  11.9.3. Business Strategy
11.10. Aspect
  11.10.1. Overview
  11.10.2. Products & Services
  11.10.3. Business Strategy
11.11. Sabio
  11.11.1. Overview
  11.11.2. Products & Services
  11.11.3. Business Strategy
11.12. Talkdesk
  11.12.1. Overview
  11.12.2. Products & Services
  11.12.3. Business Strategy

12. ANALYST OPINION

13. ANNEXURE

13.1. Report Scope
13.2. Market Definitions
13.3. Research Methodology
  13.3.1. Data Collation and In-house Estimation
  13.3.2. Market Triangulation
  13.3.3. Forecasting
13.4. Report Assumptions
13.5. Declarations
13.6. Stakeholders
13.7. Abbreviations

TABLES

TABLE 1. GLOBAL SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 2. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR SOLUTIONS, BY GEOGRAPHY, 2020-2026 (USD BILLION)
TABLE 3. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR SPEECH ENGINE, BY TYPE, 2020-2026 (USD BILLION)
TABLE 4. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR INDEXING AND QUERY TOOLS, BY TYPE, 2020-2026 (USD BILLION)
TABLE 5. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR REPORTING AND VISUALIZATION TOOLS, BY TYPE, 2020-2026 (USD BILLION)
TABLE 6. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR WORKFORCE OPTIMIZATION, BY TYPE, 2020-2026 (USD BILLION)
TABLE 7. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR OTHERS, BY TYPE, 2020-2026 (USD BILLION)
TABLE 8. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR SERVICES, BY GEOGRAPHY, 2020-2026 (USD BILLION)
TABLE 9. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR PROFESSIONAL SERVICES, BY TYPE, 2020-2026 (USD BILLION)
TABLE 10. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR MANAGED SERVICES, BY TYPE, 2020-2026 (USD BILLION)
TABLE 11. GLOBAL SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 12. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR CUSTOMER EXPERIENCE MANAGEMENT, BY GEOGRAPHY, 2020-2026 (USD BILLION)
TABLE 13. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR CALL MONITORING, BY GEOGRAPHY, 2020-2026 (USD BILLION)
TABLE 14. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR AGENT PERFORMANCE MONITORING, BY GEOGRAPHY, 2020-2026 (USD BILLION)
TABLE 15. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR SALES AND MARKETING MANAGEMENT, BY GEOGRAPHY, 2020-2026 (USD BILLION)
TABLE 16. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR COMPETITIVE INTELLIGENCE, BY GEOGRAPHY, 2020-2026 (USD BILLION)
TABLE 17. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR RISK AND COMPLIANCE MANAGEMENT, BY GEOGRAPHY, 2020-2026 (USD BILLION)
TABLE 18. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR OTHERS, BY GEOGRAPHY, 2020-2026 (USD BILLION)
TABLE 19. GLOBAL SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODE, 2020-2026 (USD BILLION)
TABLE 20. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR CLOUD, 2020-2026 (USD BILLION)
TABLE 21. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR ON-PREMISES, BY GEOGRAPHY, 2020-2026 (USD BILLION)
TABLE 22. NORTH AMERICA SPEECH ANALYTICS MARKET VALUE, BY COUNTRY, 2020-2026 (USD BILLION)
TABLE 23. NORTH AMERICA SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 24. NORTH AMERICA SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 25. NORTH AMERICA SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 26. U.S SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 27. U.S SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 28. U.S SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 29. CANADA SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 30. CANADA SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 31. CANADA SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 32. EUROPE SPEECH ANALYTICS MARKET VALUE, BY COUNTRY, 2020-2026 (USD BILLION)
TABLE 33. EUROPE SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 34. EUROPE SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 35. EUROPE SPEECH ANALYTICS MARKET VALUE, DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 36. GERMANY SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 37. GERMANY SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 38. GERMANY SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 39. U.K SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 40. U.K SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 41. U.K SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 42. FRANCE SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 43. FRANCE SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 44. FRANCE SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 45. ITALY SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 46. ITALY SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 47. ITALY SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 48. SPAIN SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 49. SPAIN SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 50. SPAIN SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 51. ROE SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 52. ROE SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 53. ROE SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 54. ASIA PACIFIC SPEECH ANALYTICS MARKET VALUE, BY COUNTRY, 2020-2026 (USD BILLION)
TABLE 55. ASIA PACIFIC SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 56. ASIA PACIFIC SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 57. ASIA PACIFIC SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 58. CHINA SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 59. CHINA SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 60. CHINA SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 61. INDIA SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 62. INDIA SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 63. INDIA SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 64. JAPAN SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 65. JAPAN SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 66. JAPAN SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 67. REST OF APAC SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 68. REST OF APAC SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 69. REST OF APAC SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 70. REST OF WORLD SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
TABLE 71. REST OF WORLD SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
TABLE 72. REST OF WORLD SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
TABLE 73. OPENTEXT: FINANCIALS
TABLE 74. OPENTEXT: PRODUCTS & SERVICES
TABLE 75. OPENTEXT: RECENT DEVELOPMENTS
TABLE 76. MICRO FOCUS: FINANCIALS
TABLE 77. MICRO FOCUS: PRODUCTS & SERVICES
TABLE 78. MICRO FOCUS: RECENT DEVELOPMENTS
TABLE 79. VOCI TECHNOLOGIES: FINANCIALS
TABLE 80. VOCI TECHNOLOGIES: PRODUCTS & SERVICES
TABLE 81. VOCI TECHNOLOGIES: RECENT DEVELOPMENTS
TABLE 82. BUSINESS SYSTEMS: FINANCIALS
TABLE 83. BUSINESS SYSTEMS: PRODUCTS & SERVICES
TABLE 84. BUSINESS SYSTEMS: RECENT DEVELOPMENTS
TABLE 85. ENGHOUSE INTERACTIVE: FINANCIALS
TABLE 86. ENGHOUSE INTERACTIVE: PRODUCTS & SERVICES
TABLE 87. ENGHOUSE INTERACTIVE: RECENT DEVELOPMENTS
TABLE 88. TECH MAHINDRA: FINANCIALS
TABLE 89. TECH MAHINDRA: PRODUCTS & SERVICES
TABLE 90. TECH MAHINDRA: RECENT DEVELOPMENTS
TABLE 91. NICE: FINANCIALS
TABLE 92. NICE: PRODUCTS & SERVICES
TABLE 93. NICE: RECENT DEVELOPMENTS
TABLE 94. VERINT: FINANCIALS
TABLE 95. VERINT: PRODUCTS & SERVICES
TABLE 96. VERINT: RECENT DEVELOPMENTS
TABLE 97. AVAYA: FINANCIALS
TABLE 98. AVAYA: PRODUCTS & SERVICES
TABLE 99. AVAYA: RECENT DEVELOPMENTS
TABLE 100. GENESYS: FINANCIALS
TABLE 101. GENESYS: PRODUCTS & SERVICES
TABLE 102. GENESYS: RECENT DEVELOPMENTS
TABLE 103. GOOGLE: FINANCIALS
TABLE 104. GOOGLE: PRODUCTS & SERVICES
TABLE 105. GOOGLE: RECENT DEVELOPMENTS
TABLE 106. AWS: PRODUCTS & SERVICES
TABLE 107. VONAGE: PRODUCTS & SERVICES
TABLE 108. CALABRIO: PRODUCTS & SERVICES
TABLE 109. CALLMINER: PRODUCTS & SERVICES
TABLE 110. CLARABRIDGE: PRODUCTS & SERVICES
TABLE 111. ELEVEO: PRODUCTS & SERVICES
TABLE 112. ALMAWAVE: PRODUCTS & SERVICES
TABLE 113. MARCHEX: PRODUCTS & SERVICES
TABLE 114. CASTEL: PRODUCTS & SERVICES
TABLE 115. ASPECT: PRODUCTS & SERVICES
TABLE 116. SABIO: PRODUCTS & SERVICES
TABLE 117. TALKDESK: PRODUCTS & SERVICES

CHARTS

CHART. 1. GLOBAL SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 2. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR SOLUTIONS, BY GEOGRAPHY, 2020-2026 (USD BILLION)
CHART. 3. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR SPEECH ENGINE, BY TYPE, 2020-2026 (USD BILLION)
CHART. 4. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR INDEXING AND QUERY TOOLS, BY TYPE, 2020-2026 (USD BILLION)
CHART. 5. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR REPORTING AND VISUALIZATION TOOLS, BY TYPE, 2020-2026 (USD BILLION)
CHART. 6. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR WORKFORCE OPTIMIZATION, BY TYPE, 2020-2026 (USD BILLION)
CHART. 7. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR OTHERS, BY TYPE, 2020-2026 (USD BILLION)
CHART. 8. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR SERVICES, BY GEOGRAPHY, 2020-2026 (USD BILLION)
CHART. 9. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR PROFESSIONAL SERVICES, BY TYPE, 2020-2026 (USD BILLION)
CHART. 10. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR MANAGED SERVICES, BY TYPE, 2020-2026 (USD BILLION)
CHART. 11. GLOBAL SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 12. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR CUSTOMER EXPERIENCE MANAGEMENT, BY GEOGRAPHY, 2020-2026 (USD BILLION)
CHART. 13. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR CALL MONITORING, BY GEOGRAPHY, 2020-2026 (USD BILLION)
CHART. 14. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR AGENT PERFORMANCE MONITORING, BY GEOGRAPHY, 2020-2026 (USD BILLION)
CHART. 15. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR SALES AND MARKETING MANAGEMENT, BY GEOGRAPHY, 2020-2026 (USD BILLION)
CHART. 16. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR COMPETITIVE INTELLIGENCE, BY GEOGRAPHY, 2020-2026 (USD BILLION)
CHART. 17. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR RISK AND COMPLIANCE MANAGEMENT, BY GEOGRAPHY, 2020-2026 (USD BILLION)
CHART. 18. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR OTHERS, BY GEOGRAPHY, 2020-2026 (USD BILLION)
CHART. 19. GLOBAL SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODE, 2020-2026 (USD BILLION)
CHART. 20. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR CLOUD, 2020-2026 (USD BILLION)
CHART. 21. GLOBAL SPEECH ANALYTICS MARKET VALUE FOR ON-PREMISES, BY GEOGRAPHY, 2020-2026 (USD BILLION)
CHART. 22. NORTH AMERICA SPEECH ANALYTICS MARKET VALUE, BY COUNTRY, 2020-2026 (USD BILLION)
CHART. 23. NORTH AMERICA SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 24. NORTH AMERICA SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 25. NORTH AMERICA SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 26. U.S SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 27. U.S SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 28. U.S SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 29. CANADA SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 30. CANADA SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 31. CANADA SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 32. EUROPE SPEECH ANALYTICS MARKET VALUE, BY COUNTRY, 2020-2026 (USD BILLION)
CHART. 33. EUROPE SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 34. EUROPE SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 35. EUROPE SPEECH ANALYTICS MARKET VALUE, DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 36. GERMANY SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 37. GERMANY SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 38. GERMANY SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 39. U.K SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 40. U.K SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 41. U.K SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 42. FRANCE SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 43. FRANCE SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 44. FRANCE SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 45. ITALY SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 46. ITALY SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 47. ITALY SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 48. SPAIN SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 49. SPAIN SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 50. SPAIN SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 51. ROE SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 52. ROE SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 53. ROE SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 54. ASIA PACIFIC SPEECH ANALYTICS MARKET VALUE, BY COUNTRY, 2020-2026 (USD BILLION)
CHART. 55. ASIA PACIFIC SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 56. ASIA PACIFIC SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 57. ASIA PACIFIC SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 58. CHINA SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 59. CHINA SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 60. CHINA SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 61. INDIA SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 62. INDIA SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 63. INDIA SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 64. JAPAN SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 65. JAPAN SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 66. JAPAN SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 67. REST OF APAC SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 68. REST OF APAC SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 69. REST OF APAC SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)
CHART. 70. REST OF WORLD SPEECH ANALYTICS MARKET VALUE, BY COMPONENT, 2020-2026 (USD BILLION)
CHART. 71. REST OF WORLD SPEECH ANALYTICS MARKET VALUE, BY APPLICATION, 2020-2026 (USD BILLION)
CHART. 72. REST OF WORLD SPEECH ANALYTICS MARKET VALUE, BY DEPLOYMENT MODES, 2020-2026 (USD BILLION)


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