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South Korea BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026

December 2022 | 41 pages | ID: SF14289B9D11EN
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South Korea BPO Services Market Summary, Competitive Analysis and Forecast, 2017-2026

SUMMARY

BPO Services in South Korea industry profile provides top-line qualitative and quantitative summary information including: market size (value 2017-21, and forecast to 2026). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

KEY HIGHLIGHTS
  • BPO services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
  • The South Korean BPO services market had total revenues of $4,317.0 million in 2021, representing a compound annual growth rate (CAGR) of 5.3% between 2016 and 2021.
  • The procurement BPO segment was the market's most lucrative in 2021, with total revenues of $1,735.0 million, equivalent to 40.2% of the market's overall value.
  • The BPO providers in South Korea possess pool of skilled agents to serve the companies operating particularly in customer support, IT and development.
SCOPE
  • Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in South Korea
  • Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in South Korea
  • Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
  • Add weight to presentations and pitches by understanding the future growth prospects of the South Korea bpo services market with five year forecasts
REASONS TO BUY
  • What was the size of the South Korea bpo services market by value in 2021?
  • What will be the size of the South Korea bpo services market in 2026?
  • What factors are affecting the strength of competition in the South Korea bpo services market?
  • How has the market performed over the last five years?
  • What are the main segments that make up South Korea's bpo services market?
1 EXECUTIVE SUMMARY

1.1. Market value
1.2. Market value forecast
1.3. Category segmentation
1.4. Geography segmentation
1.5. Market rivalry
1.6. Competitive Landscape

2 MARKET OVERVIEW

2.1. Market definition
2.2. Market analysis

3 MARKET DATA

3.1. Market value

4 MARKET SEGMENTATION

4.1. Category segmentation
4.2. Geography segmentation

5 MARKET OUTLOOK

5.1. Market value forecast

6 FIVE FORCES ANALYSIS

6.1. Summary
6.2. Buyer power
6.3. Supplier power
6.4. New entrants
6.5. Threat of substitutes
6.6. Degree of rivalry

7 COMPETITIVE LANDSCAPE

7.1. Who are the leading players?
7.2. What strategies do the leading players follow?
7.3. What are the strengths of leading players?
7.4. What were the most recent market developments?

8 COMPANY PROFILES

8.1. Accenture plc
8.2. TMF Group B.V.

9 MACROECONOMIC INDICATORS

9.1. Country data

10 APPENDIX

10.1. Methodology
10.2. Industry associations
10.3. Related MarketLine research
10.4. About MarketLine

LIST OF TABLES

Table 1: South Korea BPO services market value: $ million, 2016-21
Table 2: South Korea BPO services market category segmentation: % share, by value, 2016-2021
Table 3: South Korea BPO services market category segmentation: $ million, 2016-2021
Table 4: South Korea BPO services market geography segmentation: $ million, 2021
Table 5: South Korea BPO services market value forecast: $ million, 2021-26
Table 6: Accenture plc: key facts
Table 7: Accenture plc: Annual Financial Ratios
Table 8: Accenture plc: Key Employees
Table 9: Accenture plc: Key Employees Continued
Table 10: Accenture plc: Key Employees Continued
Table 11: Accenture plc: Key Employees Continued
Table 12: TMF Group B.V.: key facts
Table 13: TMF Group B.V.: Key Employees
Table 14: South Korea size of population (million), 2017-21
Table 15: South Korea gdp (constant 2005 prices, $ billion), 2017-21
Table 16: South Korea gdp (current prices, $ billion), 2017-21
Table 17: South Korea inflation, 2017-21
Table 18: South Korea consumer price index (absolute), 2017-21
Table 19: South Korea exchange rate, 2017-21

LIST OF FIGURES

Figure 1: South Korea BPO services market value: $ million, 2016-21
Figure 2: South Korea BPO services market category segmentation: $ million, 2016-2021
Figure 3: South Korea BPO services market geography segmentation: % share, by value, 2021
Figure 4: South Korea BPO services market value forecast: $ million, 2021-26
Figure 5: Forces driving competition in the BPO services market in South Korea, 2021
Figure 6: Drivers of buyer power in the BPO services market in South Korea, 2021
Figure 7: Drivers of supplier power in the BPO services market in South Korea, 2021
Figure 8: Factors influencing the likelihood of new entrants in the BPO services market in South Korea, 2021
Figure 9: Factors influencing the threat of substitutes in the BPO services market in South Korea, 2021
Figure 10: Drivers of degree of rivalry in the BPO services market in South Korea, 2021


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