Sales Force Automation Market Size, Share, and Analysis, By Application (Lead Management, Sales Forecasting, Order & Invoices Management, Opportunity Management, and Others), By Deployment Type (Cloud and On-premise), and By Industry Vertical (Healthcare, Retail, Telecom, and Others), By Region (North America, Europe, Asia-Pacific, And Rest of the World) And Regional Forecast 2023-2032
Sales Force Automation Market Size, Share, and Analysis, By Application (Lead Management, Sales Forecasting, Order & Invoices Management, Opportunity Management, and Others), By Deployment Type (Cloud and On-premise), and By Industry Vertical (Healthcare, Retail, Telecom, and Others), By Region (North America, Europe, Asia-Pacific, And Rest of the World) And Regional Forecast 2023-2032
PRODUCT OVERVIEW
Sales Force Automation Market size was USD 8 billion in 2022 and is projected t%li%grow from USD 8.7 billion in 2023 t%li%USD 19.2 billion by 2032, exhibiting a CAGR of 9.1% during the forecast period
Sales Force Automation (SFA) refers t%li%the application of technology used t%li%automate sales activities and improve efficiency in sales operations. It involves hardware and software tools t%li%track leads, manage relations with customers, and automate operations like contact management and inventory tracking. Sales force automation systems assist in prioritizing leads, managing pipelines, and accessing real-time customer information, which leads t%li%improved team communication and collaboration. Furthermore, SFA systems include sales forecasting, performance analytics, and automation of workflow, which enables sales representatives t%li%focus on building healthy relations with customers instead of getting involved in administrative tasks. Therefore, sales force automation is crucial as it enhance sales procedures, improve customer interactions, and increase overall sales productivity within an organization.
MARKET HIGHLIGHTS
Sales Force Automation Market is projected t%li%achieve USD 19.2 billion, showcasing a substantial compound annual growth rate (CAGR) of 9.1% during the forecast period, owing t%li%the increasing adoption of cloud-based solutions and the need t%li%automate sales operations. The expansion of the SFA market covers multiple industries, including retail, healthcare, information technology, and manufacturing, which indicates a global growth trajectory. This market expansion is driven by rising demand for personalized customer experiences, increased efficiency of sales team, and the integration of AI and analytics int%li%SFA solutions. Furthermore, the market is witnessing an explosion of mobile SFA applications t%li%meet the evolving requirements of sales procedures. Therefore, sales force automation market has the potential for continued growth, driven by technological advancements and the constant drive t%li%improve sales effectiveness.
Sales Force Automation Market Segments:
Growth Drivers
Technological Advancements Will Drive the Expansion of the SFA Market
Efficient Customer Relationship Management (CRM) Will Fuel the Growth of the SFA Market
Restraint
Data Security and Privacy Issues Will Hinder the Market's Expansion
Key Players
PRODUCT OVERVIEW
Sales Force Automation Market size was USD 8 billion in 2022 and is projected t%li%grow from USD 8.7 billion in 2023 t%li%USD 19.2 billion by 2032, exhibiting a CAGR of 9.1% during the forecast period
Sales Force Automation (SFA) refers t%li%the application of technology used t%li%automate sales activities and improve efficiency in sales operations. It involves hardware and software tools t%li%track leads, manage relations with customers, and automate operations like contact management and inventory tracking. Sales force automation systems assist in prioritizing leads, managing pipelines, and accessing real-time customer information, which leads t%li%improved team communication and collaboration. Furthermore, SFA systems include sales forecasting, performance analytics, and automation of workflow, which enables sales representatives t%li%focus on building healthy relations with customers instead of getting involved in administrative tasks. Therefore, sales force automation is crucial as it enhance sales procedures, improve customer interactions, and increase overall sales productivity within an organization.
MARKET HIGHLIGHTS
Sales Force Automation Market is projected t%li%achieve USD 19.2 billion, showcasing a substantial compound annual growth rate (CAGR) of 9.1% during the forecast period, owing t%li%the increasing adoption of cloud-based solutions and the need t%li%automate sales operations. The expansion of the SFA market covers multiple industries, including retail, healthcare, information technology, and manufacturing, which indicates a global growth trajectory. This market expansion is driven by rising demand for personalized customer experiences, increased efficiency of sales team, and the integration of AI and analytics int%li%SFA solutions. Furthermore, the market is witnessing an explosion of mobile SFA applications t%li%meet the evolving requirements of sales procedures. Therefore, sales force automation market has the potential for continued growth, driven by technological advancements and the constant drive t%li%improve sales effectiveness.
Sales Force Automation Market Segments:
- By Deployment Type
- Cloud
- On-premise
- By Industry Vertical
- Healthcare
- Retail
- Telecom
- Others
- By Application
- Lead Management
- Sales Forecasting
- Order & Invoices Management
- Opportunity Management
- Others
Growth Drivers
Technological Advancements Will Drive the Expansion of the SFA Market
Efficient Customer Relationship Management (CRM) Will Fuel the Growth of the SFA Market
Restraint
Data Security and Privacy Issues Will Hinder the Market's Expansion
Key Players
- Salesforce
- Microsoft Dynamics 365
- SAP Sales Cloud
- Oracle Sales Cloud
- Zoh%li%CRM
- HubSpot
- Pipedrive
- SugarCRM
- IBM Watson Sales Performance Management
- Freshsales
- Bullhorn
- Infor CRM
- Insightly
- Nimble CRM
- Apptivo
- Other Prominent Players (Company Overview, Business Strategy, Key Product Offerings, Financial Performance, Key Performance Indicators, Risk Analysis, Recent Development, Regional Presence, SWOT Analysis)
- North America Market Size, Share, Trends, Opportunities, Y-o-Y Growth, CAG.R – United States and Canada
- Latin America Market Size, Share, Trends, Opportunities, Y-o-Y Growth, CAGR – Mexico, Argentina, Brazil and Rest of Latin America
- Europe Market Size, Share, Trends, Opportunities, Y-o-Y Growth, CAGR – United Kingdom, France, Germany, Italy, Spain, Belgium, Hungary, Luxembourg, Netherlands, Poland, NORDIC, Russia, Turkey and Rest of Europe
- Asia Pacific Market Size, Share, Trends, Opportunities, Y-o-Y Growth, CAGR – India, China, South Korea, Japan, Malaysia, Indonesia, New Zealand, Australia and Rest of APAC
- Middle East and Africa Market Size, Share, Trends, Opportunities, Y-o-Y Growth, CAGR – North Africa, Israel, GCC, South Africa and Rest of MENA
- Qualitative and quantitative analysis of the market based on segmentation involving both economic as well as non-economic factors
- Provision of market value (USD Billion) data for each segment and sub-segment
- Indicates the region and segment that is expected t%li%witness the fastest growth as well as t%li%dominate the market
- Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
- Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
- Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
- The current as well as the future market outlook of the industry with respect t%li%recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
- Includes in-depth analysis of the market of various perspectives through Porter’s five forces analysis
- Provides insight int%li%the market through Value Chain
- Market dynamics scenario, along with growth opportunities of the market in the years t%li%come
- 3-month post-sales analyst support.
1. EXECUTIVE SUMMARY
1.1. Regional Market Share
1.2. Business Trends
1.3. Sales Force Automation market: COVID-19 Outbreak
1.4. Regional Trends
1.5. Segmentation Snapshot
2. RESEARCH METHODOLOGY
2.1. Research Objective
2.2. Research Approach
2.3. Data Sourcing and Methodology
2.4. Primary Research
2.5. Secondary Research
2.5.1. Paid Sources
2.5.2. Public Sources
2.6. Market Size Estimation and Data Triangulation
3. MARKET CHARACTERISTICS
3.1. Market Definition
3.2. Sales Force Automation market: COVID-19 Impact
3.3. Key Segmentations
3.4. Key Developments
3.5. Allied Industry Data
4. SALES FORCE AUTOMATION MARKET – INDUSTRY INSIGHTS
4.1. Industry Segmentation
4.2. COVID-19 overview on world economy
4.3. Industry ecosystem Channel analysis
4.4. Innovation & Sustainability
5. MACROECONOMIC INDICATORS
6. RECENT DEVELOPMENTS
7. MARKET DYNAMICS
7.1. Introduction
7.2. Growth Drivers
7.3. Market Opportunities
7.4. Market Restraints
7.5. Market Trends
8. RISK ANALYSIS
9. MARKET ANALYSIS
9.1. Porters Five Forces
9.2. PEST Analysis
9.2.1. Political
9.2.2. Economic
9.2.3. Social
9.2.4. Technological
10. SALES FORCE AUTOMATION MARKET
10.1. Overview
10.2. Historical Analysis (2019-2021)
10.2.1. Market Size, Y-o-Y Growth (%) and Market Forecast
11. SALES FORCE AUTOMATION MARKET SIZE & FORECAST 2022A-2032F
11.1. Overview
11.2. Key Findings
11.3. Market Segmentation
11.3.1. By Application
11.3.1.1. Lead Management
11.3.1.1.1. By Value (USD Million) 2022-2032F
11.3.1.1.2. Market Share (%) 2022-2032F
11.3.1.1.3. Y-o-Y Growth (%) 2022-2032F
11.3.1.2. Sales Forecasting
11.3.1.2.1. By Value (USD Million) 2022-2032F
11.3.1.2.2. Market Share (%) 2022-2032F
11.3.1.2.3. Y-o-Y Growth (%) 2022-2032F
11.3.1.3. Order & Invoices Management
11.3.1.3.1. By Value (USD Million) 2022-2032F
11.3.1.3.2. Market Share (%) 2022-2032F
11.3.1.3.3. Y-o-Y Growth (%) 2022-2032F
11.3.1.4. Opportunity Management
11.3.1.4.1. By Value (USD Million) 2022-2032F
11.3.1.4.2. Market Share (%) 2022-2032F
11.3.1.4.3. Y-o-Y Growth (%) 2022-2032F
11.3.2. By Deployment Type
11.3.2.1. Cloud
11.3.2.1.1. By Value (USD Million) 2022-2032F
11.3.2.1.2. Market Share (%) 2022-2032F
11.3.2.1.3. Y-o-Y Growth (%) 2022-2032F
11.3.2.2. On-premise
11.3.2.2.1. By Value (USD Million) 2022-2032F
11.3.2.2.2. Market Share (%) 2022-2032F
11.3.2.2.3. Y-o-Y Growth (%) 2022-2032F
11.3.3. By Industry Vertical
11.3.3.1 Healthcare
11.3.3.1.1 By Value (USD Million) 2022-2032F
11.3.3.1.2 Market Share (%) 2022-2032F
11.3.3.1.3 Y-o-Y Growth (%) 2022-2032F
11.3.3.2 Retail
11.3.3.2.1 By Value (USD Million) 2022-2032F
11.3.3.2.2 Market Share (%) 2022-2032F
11.3.3.2.3 Y-o-Y Growth (%) 2022-2032F
11.3.3.3 Telecom
11.3.3.3.1 By Value (USD Million) 2022-2032F
11.3.3.3.2 Market Share (%) 2022-2032F
11.3.3.3.3 Y-o-Y Growth (%) 2022-2032F
12. NORTH AMERICA SALES FORCE AUTOMATION MARKET SIZE & FORECAST 2022A-2032F
12.1. Overview
12.2. Key Findings
12.3. Market Segmentation
12.3.1. By Deployment Type
12.3.2. By Application
12.3.3. By Industry Vertical
12.4. Country
12.4.1. United States
12.4.2. Canada
13. EUROPE SALES FORCE AUTOMATION MARKET SIZE & FORECAST 2022A-2032F
13.1. Overview
13.2. Key Findings
13.3. Market Segmentation
13.3.1. By Deployment Type
13.3.2. By Application
13.3.3. By Industry Vertical
13.4. Country
13.4.1. Germany
13.4.2. United Kingdom
13.4.3. France
13.4.4. Italy
13.4.5. Spain
13.4.6. Russia
13.4.7. Rest of Europe (BENELUX, NORDIC, Hungary, Turkey & Poland)
14. ASIA-PACIFIC SALES FORCE AUTOMATION MARKET SIZE & FORECAST 2022A-2032F
14.1. Overview
14.2. Key Findings
14.3. Market Segmentation
14.3.1. By Deployment Type
14.3.2. By Application
14.3.3. By Industry Vertical
14.4. Country
14.4.1. India
14.4.2. China
14.4.3. South Korea
14.4.4. Japan
14.4.5. Rest of APAC
15. MIDDLE EAST AND AFRICA SALES FORCE AUTOMATION MARKET SIZE & FORECAST 2022A-2032F
15.1. Overview
15.2. Key Findings
15.3. Market Segmentation
15.3.1. By Deployment Type
15.3.2. By Application
15.3.3. By Industry Vertical
15.4. Country
15.4.1. Israel
15.4.2. GCC
15.4.3. North Africa
15.4.4. South Africa
15.4.5. Rest of Middle East and Africa
16. LATIN AMERICA SALES FORCE AUTOMATION MARKET SIZE & FORECAST 2022A-2032F
16.1. Overview
16.2. Key Findings
16.3. Market Segmentation
16.3.1. By Deployment Type
16.3.2. By Application
16.3.3. By Industry Vertical
16.4. Country
16.4.1. Mexico
16.4.2. Brazil
16.4.3. Rest of Latin America
17. COMPETITIVE LANDSCAPE
17.1. Company market share, 2021
17.2. Key player overview
17.3. Key stakeholders
18. COMPANY PROFILES
18.1. Salesforce
18.1.1. Company Overview
18.1.2. Financial Overview
18.1.3. Key Product; Analysis
18.1.4. Company Assessment
18.1.4.1. Product Portfolio
18.1.4.2. Key Clients
18.1.4.3. Market Share
18.1.4.4. Recent News & Development (Last 3 Yrs.)
18.1.4.5. Executive Team
18.2. Microsoft Dynamics
18.3. SAP Sales Cloud
18.4. Oracle Sales Cloud
18.5. Zoho CRM
18.6. HubSpot
18.7. Pipedrive
18.8. SugarCRM
18.9. IBM Watson Sales Performance Management
18.10. Freshsales
18.11. Bullhorn
18.12. Infor CRM
18.13. Insightly
18.14. Nimble CRM
18.15. Apptivo
18.16. Other Prominent Players
19. APPENDIX
20. CONSULTANT RECOMMENDATION
1.1. Regional Market Share
1.2. Business Trends
1.3. Sales Force Automation market: COVID-19 Outbreak
1.4. Regional Trends
1.5. Segmentation Snapshot
2. RESEARCH METHODOLOGY
2.1. Research Objective
2.2. Research Approach
2.3. Data Sourcing and Methodology
2.4. Primary Research
2.5. Secondary Research
2.5.1. Paid Sources
2.5.2. Public Sources
2.6. Market Size Estimation and Data Triangulation
3. MARKET CHARACTERISTICS
3.1. Market Definition
3.2. Sales Force Automation market: COVID-19 Impact
3.3. Key Segmentations
3.4. Key Developments
3.5. Allied Industry Data
4. SALES FORCE AUTOMATION MARKET – INDUSTRY INSIGHTS
4.1. Industry Segmentation
4.2. COVID-19 overview on world economy
4.3. Industry ecosystem Channel analysis
4.4. Innovation & Sustainability
5. MACROECONOMIC INDICATORS
6. RECENT DEVELOPMENTS
7. MARKET DYNAMICS
7.1. Introduction
7.2. Growth Drivers
7.3. Market Opportunities
7.4. Market Restraints
7.5. Market Trends
8. RISK ANALYSIS
9. MARKET ANALYSIS
9.1. Porters Five Forces
9.2. PEST Analysis
9.2.1. Political
9.2.2. Economic
9.2.3. Social
9.2.4. Technological
10. SALES FORCE AUTOMATION MARKET
10.1. Overview
10.2. Historical Analysis (2019-2021)
10.2.1. Market Size, Y-o-Y Growth (%) and Market Forecast
11. SALES FORCE AUTOMATION MARKET SIZE & FORECAST 2022A-2032F
11.1. Overview
11.2. Key Findings
11.3. Market Segmentation
11.3.1. By Application
11.3.1.1. Lead Management
11.3.1.1.1. By Value (USD Million) 2022-2032F
11.3.1.1.2. Market Share (%) 2022-2032F
11.3.1.1.3. Y-o-Y Growth (%) 2022-2032F
11.3.1.2. Sales Forecasting
11.3.1.2.1. By Value (USD Million) 2022-2032F
11.3.1.2.2. Market Share (%) 2022-2032F
11.3.1.2.3. Y-o-Y Growth (%) 2022-2032F
11.3.1.3. Order & Invoices Management
11.3.1.3.1. By Value (USD Million) 2022-2032F
11.3.1.3.2. Market Share (%) 2022-2032F
11.3.1.3.3. Y-o-Y Growth (%) 2022-2032F
11.3.1.4. Opportunity Management
11.3.1.4.1. By Value (USD Million) 2022-2032F
11.3.1.4.2. Market Share (%) 2022-2032F
11.3.1.4.3. Y-o-Y Growth (%) 2022-2032F
11.3.2. By Deployment Type
11.3.2.1. Cloud
11.3.2.1.1. By Value (USD Million) 2022-2032F
11.3.2.1.2. Market Share (%) 2022-2032F
11.3.2.1.3. Y-o-Y Growth (%) 2022-2032F
11.3.2.2. On-premise
11.3.2.2.1. By Value (USD Million) 2022-2032F
11.3.2.2.2. Market Share (%) 2022-2032F
11.3.2.2.3. Y-o-Y Growth (%) 2022-2032F
11.3.3. By Industry Vertical
11.3.3.1 Healthcare
11.3.3.1.1 By Value (USD Million) 2022-2032F
11.3.3.1.2 Market Share (%) 2022-2032F
11.3.3.1.3 Y-o-Y Growth (%) 2022-2032F
11.3.3.2 Retail
11.3.3.2.1 By Value (USD Million) 2022-2032F
11.3.3.2.2 Market Share (%) 2022-2032F
11.3.3.2.3 Y-o-Y Growth (%) 2022-2032F
11.3.3.3 Telecom
11.3.3.3.1 By Value (USD Million) 2022-2032F
11.3.3.3.2 Market Share (%) 2022-2032F
11.3.3.3.3 Y-o-Y Growth (%) 2022-2032F
12. NORTH AMERICA SALES FORCE AUTOMATION MARKET SIZE & FORECAST 2022A-2032F
12.1. Overview
12.2. Key Findings
12.3. Market Segmentation
12.3.1. By Deployment Type
12.3.2. By Application
12.3.3. By Industry Vertical
12.4. Country
12.4.1. United States
12.4.2. Canada
13. EUROPE SALES FORCE AUTOMATION MARKET SIZE & FORECAST 2022A-2032F
13.1. Overview
13.2. Key Findings
13.3. Market Segmentation
13.3.1. By Deployment Type
13.3.2. By Application
13.3.3. By Industry Vertical
13.4. Country
13.4.1. Germany
13.4.2. United Kingdom
13.4.3. France
13.4.4. Italy
13.4.5. Spain
13.4.6. Russia
13.4.7. Rest of Europe (BENELUX, NORDIC, Hungary, Turkey & Poland)
14. ASIA-PACIFIC SALES FORCE AUTOMATION MARKET SIZE & FORECAST 2022A-2032F
14.1. Overview
14.2. Key Findings
14.3. Market Segmentation
14.3.1. By Deployment Type
14.3.2. By Application
14.3.3. By Industry Vertical
14.4. Country
14.4.1. India
14.4.2. China
14.4.3. South Korea
14.4.4. Japan
14.4.5. Rest of APAC
15. MIDDLE EAST AND AFRICA SALES FORCE AUTOMATION MARKET SIZE & FORECAST 2022A-2032F
15.1. Overview
15.2. Key Findings
15.3. Market Segmentation
15.3.1. By Deployment Type
15.3.2. By Application
15.3.3. By Industry Vertical
15.4. Country
15.4.1. Israel
15.4.2. GCC
15.4.3. North Africa
15.4.4. South Africa
15.4.5. Rest of Middle East and Africa
16. LATIN AMERICA SALES FORCE AUTOMATION MARKET SIZE & FORECAST 2022A-2032F
16.1. Overview
16.2. Key Findings
16.3. Market Segmentation
16.3.1. By Deployment Type
16.3.2. By Application
16.3.3. By Industry Vertical
16.4. Country
16.4.1. Mexico
16.4.2. Brazil
16.4.3. Rest of Latin America
17. COMPETITIVE LANDSCAPE
17.1. Company market share, 2021
17.2. Key player overview
17.3. Key stakeholders
18. COMPANY PROFILES
18.1. Salesforce
18.1.1. Company Overview
18.1.2. Financial Overview
18.1.3. Key Product; Analysis
18.1.4. Company Assessment
18.1.4.1. Product Portfolio
18.1.4.2. Key Clients
18.1.4.3. Market Share
18.1.4.4. Recent News & Development (Last 3 Yrs.)
18.1.4.5. Executive Team
18.2. Microsoft Dynamics
18.3. SAP Sales Cloud
18.4. Oracle Sales Cloud
18.5. Zoho CRM
18.6. HubSpot
18.7. Pipedrive
18.8. SugarCRM
18.9. IBM Watson Sales Performance Management
18.10. Freshsales
18.11. Bullhorn
18.12. Infor CRM
18.13. Insightly
18.14. Nimble CRM
18.15. Apptivo
18.16. Other Prominent Players
19. APPENDIX
20. CONSULTANT RECOMMENDATION
