Quality Management Analysis at Kuwait International Bank

July 2022 | 11 pages | ID: QD0691FD4EE4EN
Sadia Saeed

Abstracts

The Kuwait International Bank was incorporated in 1973 and was first known as the Kuwait Real Estate Bank. From 1st July 2007 the firm is working according to the Islamic shair’ah. The Kuwait International Bank is operating their activities according to the principle of Islamic shair’ah. The network of 26 branches is running all over the Kuwait. Some of their core values are while interacting with the customers they are professionally integrated with them. They are doing their transactions with the commitment of well-defined ethical values. They are providing their services with the compliance of proper Islamic shair’ah. In this report quality management analysis is conducted for Kuwait International Bank. (continued...) wordcount of report: 1900 words

Contents

Introduction
Global Competitiveness
Quality Management, Ethics, and Corporate social responsibility
Quality culture, changing heart, minds and attitude:
Strategic Management; Ensuring Planning and Execution for Competitive Advantage
Partnering and Strategic Alliances
Customer Satisfaction, Retention and Loyalty
Employee empowerment
Leadership and change
Team building and team work
Effective Communication
Education and Training
Overcoming Politics, Negativity, and Conflict in the workplace
Overview of Total Quality Tools
Problem Solving and Decision Making
Benchmarking
Just in Time/ Lean Manufacturing
Implementing the Total Quality Approach to Quality Management in Achieving Organizational Excellence
References