Offshoring Opportunities

November 2019 | 137 pages | ID: O6B132CBC9FCEN
BCC Research

Abstracts

REPORT SCOPE:

The scope of this report is limited to specific countries, including Brazil, Mexico, Chile, Ukraine, Poland, Belarus, Bulgaria, Romania, China, India, Singapore, Vietnam, Thailand, Malaysia and Philippines. Also, findings focus on specific industries such as IT and ITES, BPO, Medical, Human Resource and Finance while gathering data for availability of skilled workforce and average salary at every level in these industries.

REPORT INCLUDES:

• 78 tables
• A conceptual study of offshoring services as an evolutionary business model, and growing opportunities thereby
• Insight into the export-oriented foreign direct investment (FDI) projects related to offshored services
• Introduction of key international sensible policies fostering competitiveness in the service offshoring market
• Comparative advantages of the contracting environment as a driving factor of rise of service offshoring

Contents

CHAPTER 1 INTRODUCTION

Introduction
Study Goals and Objectives
Reasons for Doing This Study
Scope of Report
Information Sources
Methodology
Geographical Scope
Analyst's Credentials
BCC Custom Research
Related BCC Research Reports

CHAPTER 2 SUMMARY AND HIGHLIGHTS

CHAPTER 3 OVERVIEW OF OFFSHORING OPPORTUNITIES

Offshoring Definition
How Offshoring is Different than Outsourcing
Advantages/Disadvantages of Offshoring
Advantages
Disadvantages
Reshoring

CHAPTER 4 MAJOR DESTINATIONS AND COMPARISONS

Analysis of Average Salaries
Analysis on Ease of Doing Business
Analysis of English Proficiency by Country
Analysis of Corporate Taxes by Country
Companies Providing Offshoring Solutions and Services
Offshore Business Processing Pty Ltd
Offshore Software Solutions
Offshore Company Solutions
Diversify OSS Pty Ltd.
Origo BPO

CHAPTER 5 SINGAPORE

Country Outlook
Ease of Doing Business in Singapore
Comparison of Salaries in Singapore versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Singapore
Foreign Language Proficiency
Available Business Centers/City
GDPR Compliance in Singapore
Other Information
How Easy It is to Hire Educated People?
Singapore Employment Act
Transport Facilities in Singapore
Taxes Imposed on Offshored Companies
Advantages of Offshoring in Singapore

CHAPTER 6 PHILIPPINES

Country Outlook
Ease of Doing Business in the Philippines
Comparison of Salaries in the Philippines versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Philippines
Foreign Language Proficiency
Available Business Centers/City
GDPR Compliance in the Philippines
Other Information
Philippines Employment Act
Transport Facilities in the Philippines
Taxes on Offshored Companies
Advantages of Offshoring in the Philippines

CHAPTER 7 MALAYSIA

Country Outlook
Ease of Doing Business in Malaysia
Comparison of Salaries in Malaysia versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Malaysia
Foreign Language Proficiency
Available Business Centers/City
GDPR Compliance in Malaysia
Other Information
Key Skills in Demand
Malaysia Employment Act
Transport Facilities in Malaysia
Taxes Imposed on Offshored Companies
Advantages of Offshoring in Malaysia

CHAPTER 8 VIETNAM

Country Outlook
Ease of Doing Business in Vietnam
Comparison of Salaries in Vietnam versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Vietnam
Foreign Language Proficiency
Available Business Centers/City
GDPR Compliance in Vietnam
Other Information
Vietnam Employment Act
Advantages of Offshoring in Vietnam

CHAPTER 9 BELARUS

Country Outlook
Ease of Doing Business in Belarus
Type of Companies in the Country
Comparison of Salaries in Belarus versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Belarus
Foreign Language Proficiency
Available Business Centers/City
GDPR Compliance in Belarus
Other Information
Belarus Employment Act
Transport Facilities in Belarus
Taxes Imposed on Offshored Companies

CHAPTER 10 INDIA

Country Outlook
Ease of Doing Business in India
Comparison of Salaries in India versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in India
Foreign Language Proficiency
Available Business Centers/City
GDPR Compliance in India

CHAPTER 11 POLAND

Country Outlook
Ease of Doing Business in Poland
Comparison of Salaries in Poland versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Poland
Foreign Language Proficiency
Available Business Centers/City
GDPR Compliance in Poland

CHAPTER 12 CHILE

Country Outlook
Ease of Doing Business in Chile
Comparison of Salaries in Chile versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Chile
Foreign Language Proficiency
Available Business Centers/City
GDPR Compliance in Chile

CHAPTER 13 UKRAINE

Country Outlook
Ease of Doing Business in Ukraine
Comparison of Salaries in Ukraine versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Ukraine
Foreign Language Proficiency
Available Business Centers/City
KYIV
Kharkiv
Lviv
Dnipro.
GDPR Compliance in Ukraine

CHAPTER 14 BRAZIL

Country Outlook
Ease of Doing Business in Brazil
Comparison of Salaries in Brazil versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Brazil
Foreign Language Proficiency
Available Business Centers/City
Rio de Janeiro
Sao Paulo
GDPR Compliance in Brazil

CHAPTER 15 BULGARIA

Country Outlook
Ease of Doing Business in Bulgaria
Comparison of Salaries in Bulgaria versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Bulgaria
Foreign Language Proficiency
Available Business Centers/City
Sofia
Plovdiv
Varna
GDPR Compliance in Bulgaria

CHAPTER 16 CHINA

Country Outlook
Ease of Doing Business in China
Comparison of Salaries in China versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in China
Foreign Language Proficiency
Available Business Centers/Cities
Beijing
Shanghai
Guangzhou
Shenzhen
GDPR Compliance in China
Main Differences with GDPR

CHAPTER 17 MEXICO

Country Outlook
Ease of Doing Business in Mexico
Comparison of Salaries in Mexico versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Mexico
Foreign Language Proficiency
Available Business Centers/City
Tijuana
Ciudad Juarez
Monterrey
Mexico City
GDPR Compliance in Mexico

CHAPTER 18 ROMANIA

Country Outlook
Ease of Doing Business in Romania
Comparison of Salaries in Romania versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Romania
Foreign Language Proficiency
Available Business Centers/City
Bucharest
Timisoara
GDPR Compliance in Romania

CHAPTER 19 THAILAND

Country Outlook
Ease of Doing Business in Thailand
Comparison of Salaries in Thailand versus the U.S., by Industry and Hierarchy Level
Annualized Salaries by Business Function and Role
Availability of Skilled Workforce
Existing Offshore Companies in Thailand
Foreign Language Proficiency
Available Business Centers/City
Bangkok
GDPR Compliance in Thailand

List Of Tables

LIST OF TABLES

Summary Table: Comparison of Least Salaried Countries with U.S., by Industry and Hierarchy Level
Table 1: Major Fines in Europe on Companies for Non-compliance with GDPR Law
Table 2: Ease of Doing Business Ranking, 2020
Table 3: Global Ease of Doing Business Score, Based on Parameters, by Country, 2019
Table 4: Global Ease of Doing Business Ranking, Based on Parameters, by Country, 2019
Table 5: Singapore: Country Demographics, 2018
Table 6: Comparison of Average Salaries Between Singapore and the U.S., by Industry and Hierarchy Level
Table 7: Annualized Salaries, by Business Functions and Role ($/Annum)
Table 8: Existing Offshore Companies in Singapore
Table 9: Net Effective Monthly Rent in Top Business Centers
Table 10: A Comparison of Public Transport Travel Times and Fares in Singapore, from Toa Payoh to City Hall
Table 11: Philippines: Country Demographics, 2018
Table 12: Comparison of Average Salaries Between the Philippines and the U.S., by Industry and Hierarchy Level
Table 13: Annualized Salaries, by Business Functions and Role
Table 14: Existing Offshore Companies in Philippines
Table 15: Net Effective Monthly Rent in Top Business Centers
Table 16: Malaysia: Country Demographics, 2018
Table 17: Comparison of Average Salaries Between Malaysia and the U.S., by Industry and Hierarchy Level
Table 18: Annualized Salaries, by Business Functions and Role
Table 19: Existing Offshore Companies in Malaysia
Table 20: Existing Offshore Companies in Malaysia
Table 21: Vietnam: Country Demographics, 2018
Table 22: Comparison of Average Salaries Between Vietnam and the U.S., by Industry and Hierarchy Level
Table 23: Annualized Salaries, by Business Functions and Role
Table 24: Existing Offshore Companies in Vietnam
Table 25: Foreign Languages Spoken in Vietnam
Table 26: Belarus: Country Demographics, 2018
Table 27: Comparison of Average Salaries Between Belarus and the U.S., by Industry and Hierarchy Level
Table 28: Annualized Salaries, by Business Functions and Role
Table 29: Existing Offshore Companies in Belarus
Table 30: India: Country Demographics, 2019
Table 31: Comparison of Average Salaries Between Belarus and the U.S., by Industry and Hierarchy Level
Table 32: Annualized Salaries, by Business Functions and Role
Table 33: Enrollment Numbers for Various Courses in India, by Segment, 2015-2018
Table 34: Number of Direct Employees in India's IT Services and BPO Sectors, Domestic and Export Markets, 2013-2018
Table 35: Existing Offshore Companies in India
Table 36: Top Cities for Offshoring Opportunity in India
Table 37: Poland: Country Demographics, 2019
Table 38: Comparison of Average Salaries Between Poland and the U.S., by Industry and Hierarchy Level
Table 39: Annualized Salaries, by Business Functions and Role
Table 40: Existing Offshore Companies in Poland
Table 41: Foreign Language Proficiency in Poland
Table 42: Top Business Cities in Poland
Table 43: Year-on-Year Change in Number of Workforce in Poland’s Top 3 Business Centers, Through 2019
Table 44: Chile: Country Demographics, 2019
Table 45: Comparison of Average Salaries Between Chile and the U.S., by Industry and Hierarchy Level
Table 46: Annualized Salaries, by Business Functions and Role
Table 47: Existing Offshore Companies in Chile
Table 48: Top Languages Spoken in Chile
Table 49: Ukraine: Country Demographics, 2019
Table 50: Comparison of Average Salaries Between Ukraine and the U.S., by Industry and Hierarchy Level
Table 51: Annualized Salaries, by Business Functions and Role
Table 52: Existing Offshore Companies in Ukraine
Table 53: Brazil: Country Demographics, 2019
Table 54: Comparison of Average Salaries Between Brazil and the U.S., by Industry and Hierarchy Level
Table 55: Annualized Salaries, by Business Functions and Role
Table 56: Existing Offshore Companies in Brazil
Table 57: Bulgaria: Country Demographics, 2018
Table 58: Comparison of Average Salaries Between Bulgaria and the U.S., by Industry and Hierarchy Level
Table 59: Annualized Salaries, by Business Functions and Role
Table 60: Existing Offshore Companies in Bulgaria
Table 61: China: Country Demographics, 2018
Table 62: Comparison of Average Salaries Between China and the U.S., by Industry and Hierarchy Level
Table 63: Annualized Salaries, by Business Functions and Role
Table 64: Existing Offshore Companies in China
Table 65: Top Foreign Languages spoken in China
Table 66: Mexico: Country Demographics, 2018
Table 67: Comparison of Average Salaries Between Mexico and the U.S., by Industry and Hierarchy Level
Table 68: Annualized Salaries, by Business Functions and Role
Table 69: Existing Offshore Companies in Mexico
Table 70: Romania: Country Demographics, 2018
Table 71: Comparison of Average Salaries Between Romania and the U.S., by Industry and Hierarchy Level
Table 72: Annualized Salaries, by Business Functions and Role
Table 73: Existing Offshore Companies in Romania
Table 74: Thailand: Country Demographics, 2018
Table 75: Comparison of Average Salaries Between Thailand and the U.S., by Industry and Hierarchy Level
Table 76: Annualized Salaries, by Business Functions and Role
Table 77: Existing Offshore Companies in Thailand

List Of Figures

LIST OF FIGURES

Summary Figure: Comparison of Least Salaried Countries with U.S., by Industry and Hierarchy Level
Figure 1: Comparison of Salaries Among BPO Countries, by Functions, 2019
Figure 2: Comparison of Medical Coder Salaries Among Countries, 2019
Figure 3: Comparison of Salaries Among Countries, by Selected Positions in the Finance Sector, 2019
Figure 4: IT and ITeS Salaries Among Countries, by Selected Positions, 2019
Figure 5: Percentage of English-Speaking Population, by Country
Figure 6: English Proficiency Index
Figure 7: Share Analysis of Corporate Tax, by Country
Figure 8: Ease of Doing Business in Singapore, Based on Various Parameters, 2019
Figure 9: Employment Distribution in Singapore, by Sector, 2018
Figure 10: Ease of Doing Business in the Philippines, Based on Various Parameters, 2019
Figure 11: Employment Distribution in the Philippines, by Sector, 2018
Figure 12: Ease of Doing Business in Malaysia, Based on Various Parameters, 2019
Figure 13: Employment Distribution in Malaysia, by Sector, 2018
Figure 14: Ease of Doing Business in Vietnam, Based on Various Parameters, 2019
Figure 15: Employment Distribution in Vietnam, by Sector, 2018
Figure 16: Ease of Doing Business in Belarus, Based on Various Parameters, 2019
Figure 17: Employment Distribution in Belarus, by Sector, 2018
Figure 18: Ease of Doing Business in India, Based on Various Parameters, 2019
Figure 19: Employment Share, by Business Service Types, 2018
Figure 20: Ease of Doing Business in Poland, Based on Various Parameters, 2019
Figure 21: Number of Employees, by Industry, 2018
Figure 22: Ease of Doing Business in Chile, Based on Various Parameters, 2019
Figure 23: Chile’s Total Employment, by Sector
Figure 24: Ease of Doing Business in Ukraine, Based on Various Parameters, 2019
Figure 25: Number of IT Professionals in Ukraine, 2015-2020
Figure 26: Availability of Various IT Professionals, by Domain Expertise
Figure 27: Employment of IT Professionals, by Type of Firm
Figure 28: English Proficiency of IT Professionals in Ukraine
Figure 29: Number of Software Developers in Ukrainian Cities
Figure 30: Ease of Doing Business in Brazil, Based on Various Parameters, 2019
Figure 31: Total Employment in Brazil, by Sector, 2018
Figure 32: Distribution of Students, by Area of Studies
Figure 33: Ease of Doing Business in Bulgaria, Based on Various Parameters, 2019
Figure 34: Ease of Doing Business in China, Based on Various Parameters, 2019
Figure 35: China’s Total Employment, by Sector, 2018
Figure 36: Ease of Doing Business in Mexico, Based on Various Parameters, 2019
Figure 37: Total Employment in Mexico, by Sector, 2018
Figure 38: Ease of Doing Business in Romania, Based on Various Parameters, 2019
Figure 39: Ease of Doing Business in Thailand, Based on Various Parameters, 2019
Figure 40: Total Employment in Thailand, by Sector, 2018