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Global Queue Management System Market by Component (Solution and Services), Application (Reporting and Analytics, Appointment Management, Customer Service, Query Handling, In-Store Management and others), Queue Type (Linear and virtual), Organization Size (Small and Medium enterprises and large enterprises), Deployment Mode (On premises and Cloud )Regional Forecasts 2021-2027

May 2021 | 200 pages | ID: GB23B805FDABEN
Bizwit Research & Consulting LLP

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Global Queue Management System Market is valued approximately at USD 0.5 billion in 2020 and is anticipated to grow with a healthy growth rate of more than 4% over the forecast period 2021-2027. The queue management system is a computerized system designed to handle walk-in facilities and customer traffic in department stores, train stations, airports, and bus stops. The framework offers an integrated interface for managing consumer experiences through the use of an interactive monitor on a store computer. It is an adaptive device that assists in the management of people queues in order to better serve consumers. This system is used by most department stores and airports to manage queues from various locations and in various situations. A queue management system (QMS) enables a company to identify inefficiencies in its queues and correct them on a continuous basis to ensure a reliably productive service. The advantages of a quality management system can be experienced in the organization, from increased customer loyalty to increased efficiency. For instance, according to a survey by VersionX, 78% of customers agree that they like to be in control of when they want to be serviced. Furthermore, In September 2020, Qmatic has published and upgraded Health Level 7 (HL7) middleware module, launched a new kit offering for healthcare. The new health care product from Qmatic supports the three traditional medical, pre-arrival, check-in and care fluxes, enabling health care professionals, from check-in to check-out, walk-ins and emergency patients. However, high setup costs for queue management system may impede market growth over the forecast period of 2021-2027.

North America is estimated to hold the largest size in the QMS market owing to growing healthcare and life science in the region. However, APAC is expected to have the fastest growth rate during the forecast period due to the growing need for QMS solutions to manage large customer queues and reduce waiting time for better customer experience.


Major market player included in this report are:

Business Automation
Core Mobile
AKIS Technologies
Xtreme Media
ATT Systems
Advantech
Lavi Industries
OnlineToken
QLess
Qmatic



The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming eight years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within each of the regions and countries involved in the study. Furthermore, the report also caters the detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, the report shall also incorporate available opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Component:
Software
Services
By Queue Type:
Linear Queue
Virtual Queue
By Deployment Mode:
ON premises
Cloud
By Application:
Reporting and Analytics
Appointment Management
Customer Service
Query Handling
In-Store Management
Others
By organisation Size:
Large Enterprises
Small and Medium-sized Enterprises (SMEs)
By Region:
North America
U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE

Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
Rest of the World

Furthermore, years considered for the study are as follows:

Historical year – 2018, 2019
Base year – 2020
Forecast period – 2021 to 2027.

Target Audience of the Global Queue Management System Market in Market Study:

Key Consulting Companies & Advisors
Large, medium-sized, and small enterprises
Venture capitalists
Value-Added Resellers (VARs)
Third-party knowledge providers
Investment bankers
Investors
CHAPTER 1.EXECUTIVE SUMMARY

1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2019-2027 (USD Billion)
  1.2.1. Queue Management System Market , by Region, 2019-2027 (USD Billion)
  1.2.2. Queue Management System Market, by Components, 2019-2027 (USD Billion)
  1.2.3. Queue Management System Market, by Queue Type, 2019-2027 (USD Billion)
  1.2.4. Queue Management System Market , by Deployment Mode, 2019-2027 (USD Billion)
  1.2.5. Queue Management System Market , by Application, 2019-2027 (USD Billion)
  1.2.6. Queue Management System Market , by Organization Size, 2019-2027 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption

CHAPTER 2. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET DEFINITION AND SCOPE

2.1. Objective of the Study
2.2. Market Definition & Scope
  2.2.1. Scope of the Study
  2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates

CHAPTER 3. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET DYNAMICS

3.1. Queue Management System Market Impact Analysis (2019-2027)
  3.1.1. Market Drivers
    3.1.1.1. Enhance customer engagement and staff efficiency
    3.1.1.2. Need to improve and facilitate customer service across major industry verticals
  3.1.2. Market Restraint
    3.1.2.1. High setup costs for queue management system
  3.1.3. Market Opportunities
    3.1.3.1. Advanced technologies such as artificial intelligence and analytics

CHAPTER 4. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET INDUSTRY ANALYSIS

4.1. Porter’s 5 Force Model
  4.1.1. Bargaining Power of Suppliers
  4.1.2. Bargaining Power of Buyers
  4.1.3. Threat of New Entrants
  4.1.4. Threat of Substitutes
  4.1.5. Competitive Rivalry
  4.1.6. Futuristic Approach to Porter’s 5 Force Model (2018-2027)
4.2. PEST Analysis
  4.2.1. Political
  4.2.2. Economical
  4.2.3. Social
  4.2.4. Technological
4.3. Investment Adoption Model
4.4. Analyst Recommendation & Conclusion

CHAPTER 5. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET , BY COMPONENTS

5.1. Market Snapshot
5.2. Global Queue Management System Market by Components, Performance - Potential Analysis
5.3. Global Queue Management System Market Estimates & Forecasts by components 2018-2027 (USD Billion)
5.4. Queue Management System Market , Sub Segment Analysis
  5.4.1. Solution
  5.4.2. Services

CHAPTER 6. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET , BY QUEUE TYPE

6.1. Market Snapshot
6.2. Global Queue Management System Market by queue type, Performance - Potential Analysis
6.3. Global Queue Management System Market Estimates & Forecasts by queue type 2018-2027 (USD Billion)
6.4. Queue Management System Market , Sub Segment Analysis
  6.4.1. Linear Queuing
  6.4.2. Virtual Queuing

CHAPTER 7. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET , BY DEPLOYMENT MODE

7.1. Market Snapshot
7.2. Global Queue Management System Market by deployment mode, Performance - Potential Analysis
7.3. Global Queue Management System Market Estimates & Forecasts by deployment mode 2018-2027 (USD Billion)
7.4. Queue Management System Market , Sub Segment Analysis
  7.4.1. On premises
  7.4.2. Cloud

CHAPTER 8. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET , BY APPLICATION

8.1. Market Snapshot
8.2. Global Queue Management System Market by application, Performance - Potential Analysis
8.3. Global Queue Management System Market Estimates & Forecasts by application 2018-2027 (USD Billion)
8.4. Queue Management System Market , Sub Segment Analysis
  8.4.1. Reporting and Analytics
  8.4.2. Appointment Management
  8.4.3. Customer Service
  8.4.4. Query Handling
  8.4.5. In-Store Management
  8.4.6. Others

CHAPTER 9. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET , BY ORGANISATION SIZE

9.1. Market Snapshot
9.2. Global Queue Management System Market by organisation size, Performance - Potential Analysis
9.3. Global Queue Management System Market Estimates & Forecasts by organisation size 2018-2027 (USD Billion)
9.4. Queue Management System Market , Sub Segment Analysis
  9.4.1. Large Enterprises
  9.4.2. Small and Medium-sized Enterprises (SMEs)

CHAPTER 10. GLOBAL QUEUE MANAGEMENT SYSTEM MARKET , REGIONAL ANALYSIS

10.1. Queue Management System Market , Regional Market Snapshot
10.2. North America Queue Management System Market
  10.2.1. U.S. Queue Management System Market
    10.2.1.1. Components breakdown estimates & forecasts, 2018-2027
    10.2.1.2. Queue type breakdown estimates & forecasts, 2018-2027
    10.2.1.3. Organisation size breakdown estimates & forecasts, 2018-2027
    10.2.1.4. Deployment mode breakdown estimates & forecasts, 2018-2027
    10.2.1.5. Application breakdown estimates & forecasts, 2018-2027
  10.2.2. Canada Queue Management System Market
10.3. Europe Queue Management System Market Snapshot
  10.3.1. U.K. Queue Management System Market
  10.3.2. Germany Queue Management System Market
  10.3.3. France Queue Management System Market
  10.3.4. Spain Queue Management System Market
  10.3.5. Italy Queue Management System Market
  10.3.6. Rest of Europe Queue Management System Market
10.4. Asia-Pacific Queue Management System Market Snapshot
  10.4.1. China Queue Management System Market
  10.4.2. India Queue Management System Market
  10.4.3. Japan Queue Management System Market
  10.4.4. Australia Queue Management System Market
  10.4.5. South Korea Queue Management System Market
  10.4.6. Rest of Asia Pacific Queue Management System Market
10.5. Latin America Queue Management System Market Snapshot
  10.5.1. Brazil Queue Management System Market
  10.5.2. Mexico Queue Management System Market
10.6. Rest of The World Queue Management System Market

CHAPTER 11. COMPETITIVE INTELLIGENCE

11.1. Top Market Strategies
11.2. Company Profiles
  11.2.1. Business Automation
    11.2.1.1. Key Information
    11.2.1.2. Overview
    11.2.1.3. Financial (Subject to Data Availability)
    11.2.1.4. Product Summary
    11.2.1.5. Recent Developments
  11.2.2. Core Mobile
  11.2.3. AKIS Technologies
  11.2.4. Xtreme Media
  11.2.5. ATT Systems
  11.2.6. Advantech
  11.2.7. Lavi Industries
  11.2.8. OnlineToken
  11.2.9. QLess
  11.2.10. Qmatic

CHAPTER 12. RESEARCH PROCESS

12.1. Research Process
  12.1.1. Data Mining
  12.1.2. Analysis
  12.1.3. Market Estimation
  12.1.4. Validation
  12.1.5. Publishing
12.2. Research Attributes
12.3. Research Assumption

LIST OF TABLES

TABLE 1. Global Queue Management System Market , report scope
TABLE 2. Global Queue Management System Market estimates & forecasts by region 2018-2027 (USD Billion)
TABLE 3. Global Queue Management System Market estimates & forecasts by Components 2018-2027 (USD Billion)
TABLE 4. Global Queue Management System Market estimates & forecasts by Queue type 2018-2027 (USD Billion)
TABLE 5. Global Queue Management System Market estimates & forecasts by Deployment mode 2018-2027 (USD Billion)
TABLE 6. Global Queue Management System Market estimates & forecasts by application 2018-2027 (USD Billion)
TABLE 7. Global Queue Management System Market estimates & forecasts by Organisation size 2018-2027 (USD Billion)
TABLE 8. Global Queue Management System Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 9. Global Queue Management System Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 10. Global Queue Management System Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 11. Global Queue Management System Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 12. Global Queue Management System Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 13. Global Queue Management System Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 14. Global Queue Management System Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 15. Global Queue Management System Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 16. Global Queue Management System Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 17. Global Queue Management System Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 18. Global Queue Management System Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 19. Global Queue Management System Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 20. Global Queue Management System Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 21. Global Queue Management System Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 22. Global Queue Management System Market by segment, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 23. Global Queue Management System Market by region, estimates & forecasts, 2018-2027 (USD Billion)
TABLE 24. U.S. Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 25. U.S. Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 26. U.S. Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 27. Canada Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 28. Canada Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 29. Canada Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 30. UK Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 31. UK Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 32. UK Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 33. Germany Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 34. Germany Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 35. Germany Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 36. France Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 37. France Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 38. France Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 39. Spain Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 40. Spain Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 41. Spain Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 42. Italy Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 43. Italy Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 44. Italy Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 45. ROE Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 46. ROE Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 47. ROE Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 48. China Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 49. China Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 50. China Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 51. India Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 52. India Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 53. India Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 54. Japan Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 55. Japan Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 56. Japan Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 57. Australia Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 58. Australia Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 59. Australia Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 60. South Korea Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 61. South Korea Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 62. South Korea Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 63. ROPAC Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 64. ROPAC Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 65. ROPAC Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 66. Brazil Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 67. Brazil Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 68. Brazil Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 69. Mexico Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 70. Mexico Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 71. Mexico Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 72. ROLA Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 73. ROLA Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 74. ROLA Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 75. ROW Queue Management System Market estimates & forecasts, 2018-2027 (USD Billion)
TABLE 76. ROW Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 77. ROW Queue Management System Market estimates & forecasts by segment 2018-2027 (USD Billion)
TABLE 78. List of secondary sources used in the study of global Queue Management System Market .
TABLE 79. List of primary sources used in the study of global Queue Management System Market .
TABLE 80. Years considered for the study.
TABLE 81. Exchange rates considered.


LIST OF FIGURES

FIG 1. Global Queue Management System Market , research methodology
FIG 2. Global Queue Management System Market , market estimation techniques
FIG 3. Global market size estimates & forecast methods
FIG 4. Global Queue Management System Market , key trends 2020
FIG 5. Global Queue Management System Market , growth prospects 2021-2027
FIG 6. Global Queue Management System Market , porters 5 force model
FIG 7. Global Queue Management System Market , pest analysis
FIG 8. Global Queue Management System Market , value chain analysis
FIG 9. Global Queue Management System Market by segment, 2018 & 2027 (USD Billion)
FIG 10. Global Queue Management System Market by segment, 2018 & 2027 (USD Billion)
FIG 11. Global Queue Management System Market by segment, 2018 & 2027 (USD Billion)
FIG 12. Global Queue Management System Market by segment, 2018 & 2027 (USD Billion)
FIG 13. Global Queue Management System Market by segment, 2018 & 2027 (USD Billion)
FIG 14. Global Queue Management System Market by segment, 2018 & 2027 (USD Billion)
FIG 15. Global Queue Management System Market by segment, 2018 & 2027 (USD Billion)
FIG 16. Global Queue Management System Market by segment, 2018 & 2027 (USD Billion)
FIG 17. Global Queue Management System Market , regional snapshot 2018 & 2027
FIG 18. North America Queue Management System Market 2018 & 2027 (USD Billion)
FIG 19. Europe Queue Management System Market 2018 & 2027 (USD Billion)
FIG 20. Asia-Pacific Queue Management System Market 2018 & 2027 (USD Billion)
FIG 21. Latin America Queue Management System Market 2018 & 2027 (USD Billion)
FIG 22. Global Queue Management System Market , company market share analysis (2020)


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