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Document Management System Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

March 2023 | 145 pages | ID: D2BA8B557FE9EN
IMARC Group

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Market Overview:

The global document management system market size reached US$ 7.0 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 13.3 Billion by 2028, exhibiting a growth rate (CAGR) of 11.2% during 2023-2028.

A document management system (DMS) is an automated software solution designed to manage documents and files and simplify data management systematically. It helps capture, track and store electronic documents like PDFs, word processing files, and digital images of paper-based content. It provides document security, access control, centralized storage, audit trails, and streamlined search and retrieval. Besides this, it stores files in the cloud, makes sharing information and collaborating easier, and allows documents from different sources to be accessible from multiple locations through an internet connection. As a result, DMS enables companies to manage the workplace environment and achieve their goals.

Document Management System Market Trends:

The growing demand for web-based services to address consumer concerns is leading to the widespread adoption of DMS across small- and medium-sized enterprises (SMEs). In addition, the growing acceptance towards remote work models is increasing the need for workforce mobility and other integrated facility management solutions to access official assets and decrease the physical infrastructure requirements of the organization. Along with this, improving technologies and efficient execution of the DMS are gradually eliminating the traditional concept of paper files, which, in turn, is offering a favorable market outlook. Besides this, the lack of cohesive data on patients in the healthcare sector is further driving the usage of DMS to eliminate human error. The effective and reliable management of documents generated, along with the escalating need to minimize paper usage, helps reduce operational costs and storage issues, which is positively influencing the market. Furthermore, the growing sales of smartphones and the integration of cloud technology, including artificial intelligence (AI), machine learning (ML), virtual and augmented reality (VR/AR), and point of sale (POS) platforms with DMS to meet consumer-specific needs is strengthening the market growth.

Key Market Segmentation:

IMARC Group provides an analysis of the key trends in each sub-segment of the global document management system market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on offering, deployment mode, organization and application.

Breakup by Offering:

Services
Solution


Breakup by Deployment Mode:

On-premises
Cloud-based


Breakup by Organization:

Small and Medium-sized Enterprises
Large Enterprises


Breakup by Application:

BFSI
IT and Telecommunication
Government
Healthcare
Retail
Manufacturing
Others


Breakup by Region:

North America

United States
Canada


Asia-Pacific

China
Japan
India
South Korea
Australia
Indonesia
Others


Europe

Germany
France
United Kingdom
Italy
Spain
Russia
Others


Latin America

Brazil
Mexico
Others


Middle East and Africa


Competitive Landscape:

The competitive landscape of the industry has also been examined along with the profiles of the key players being Agiloft Inc., DocuSign Inc., eFileCabinet, Hyland Software, International Business Machines Corporation, OpenText Corporation, Oracle Corporation, Ricoh Company Ltd., Scrypt Inc., Synergis Technologies LLC, Xerox Holdings Corporation and Zoho Corporation.

Key Questions Answered in This Report:

How has the global document management system market performed so far and how will it perform in the coming years?
What has been the impact of COVID-19 on the global document management system market?
What are the key regional markets?
What is the breakup of the market based on the offering?
What is the breakup of the market based on the deployment mode?
What is the breakup of the market based on the organization?
What is the breakup of the market based on the application?
What are the various stages in the value chain of the industry?
What are the key driving factors and challenges in the industry?
What is the structure of the global document management system market and who are the key players?
What is the degree of competition in the industry?
1 PREFACE

2 SCOPE AND METHODOLOGY

2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
  2.3.1 Primary Sources
  2.3.2 Secondary Sources
2.4 Market Estimation
  2.4.1 Bottom-Up Approach
  2.4.2 Top-Down Approach
2.5 Forecasting Methodology

3 EXECUTIVE SUMMARY

4 INTRODUCTION

4.1 Overview
4.2 Key Industry Trends

5 GLOBAL DOCUMENT MANAGEMENT SYSTEM MARKET

5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast

6 MARKET BREAKUP BY OFFERING

6.1 Services
  6.1.1 Market Trends
  6.1.2 Market Forecast
6.2 Solution
  6.2.1 Market Trends
  6.2.2 Market Forecast

7 MARKET BREAKUP BY DEPLOYMENT MODE

7.1 On-premises
  7.1.1 Market Trends
  7.1.2 Market Forecast
7.2 Cloud-based
  7.2.1 Market Trends
  7.2.2 Market Forecast

8 MARKET BREAKUP BY ORGANIZATION

8.1 Small and Medium-sized Enterprises
  8.1.1 Market Trends
  8.1.2 Market Forecast
8.2 Large Enterprises
  8.2.1 Market Trends
  8.2.2 Market Forecast

9 MARKET BREAKUP BY APPLICATION

9.1 BFSI
  9.1.1 Market Trends
  9.1.2 Market Forecast
9.2 IT and Telecommunication
  9.2.1 Market Trends
  9.2.2 Market Forecast
9.3 Government
  9.3.1 Market Trends
  9.3.2 Market Forecast
9.4 Healthcare
  9.4.1 Market Trends
  9.4.2 Market Forecast
9.5 Retail
  9.5.1 Market Trends
  9.5.2 Market Forecast
9.6 Manufacturing
  9.6.1 Market Trends
  9.6.2 Market Forecast
9.7 Others
  9.7.1 Market Trends
  9.7.2 Market Forecast

10 MARKET BREAKUP BY REGION

10.1 North America
  10.1.1 United States
    10.1.1.1 Market Trends
    10.1.1.2 Market Forecast
  10.1.2 Canada
    10.1.2.1 Market Trends
    10.1.2.2 Market Forecast
10.2 Asia-Pacific
  10.2.1 China
    10.2.1.1 Market Trends
    10.2.1.2 Market Forecast
  10.2.2 Japan
    10.2.2.1 Market Trends
    10.2.2.2 Market Forecast
  10.2.3 India
    10.2.3.1 Market Trends
    10.2.3.2 Market Forecast
  10.2.4 South Korea
    10.2.4.1 Market Trends
    10.2.4.2 Market Forecast
  10.2.5 Australia
    10.2.5.1 Market Trends
    10.2.5.2 Market Forecast
  10.2.6 Indonesia
    10.2.6.1 Market Trends
    10.2.6.2 Market Forecast
  10.2.7 Others
    10.2.7.1 Market Trends
    10.2.7.2 Market Forecast
10.3 Europe
  10.3.1 Germany
    10.3.1.1 Market Trends
    10.3.1.2 Market Forecast
  10.3.2 France
    10.3.2.1 Market Trends
    10.3.2.2 Market Forecast
  10.3.3 United Kingdom
    10.3.3.1 Market Trends
    10.3.3.2 Market Forecast
  10.3.4 Italy
    10.3.4.1 Market Trends
    10.3.4.2 Market Forecast
  10.3.5 Spain
    10.3.5.1 Market Trends
    10.3.5.2 Market Forecast
  10.3.6 Russia
    10.3.6.1 Market Trends
    10.3.6.2 Market Forecast
  10.3.7 Others
    10.3.7.1 Market Trends
    10.3.7.2 Market Forecast
10.4 Latin America
  10.4.1 Brazil
    10.4.1.1 Market Trends
    10.4.1.2 Market Forecast
  10.4.2 Mexico
    10.4.2.1 Market Trends
    10.4.2.2 Market Forecast
  10.4.3 Others
    10.4.3.1 Market Trends
    10.4.3.2 Market Forecast
10.5 Middle East and Africa
  10.5.1 Market Trends
  10.5.2 Market Breakup by Country
  10.5.3 Market Forecast

11 SWOT ANALYSIS

11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats

12 VALUE CHAIN ANALYSIS

13 PORTERS FIVE FORCES ANALYSIS

13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes

14 PRICE ANALYSIS

15 COMPETITIVE LANDSCAPE

15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
  15.3.1 Agiloft Inc.
    15.3.1.1 Company Overview
    15.3.1.2 Product Portfolio
  15.3.2 DocuSign Inc.
    15.3.2.1 Company Overview
    15.3.2.2 Product Portfolio
    15.3.2.3 Financials
  15.3.3 eFileCabinet
    15.3.3.1 Company Overview
    15.3.3.2 Product Portfolio
  15.3.4 Hyland Software
    15.3.4.1 Company Overview
    15.3.4.2 Product Portfolio
  15.3.5 International Business Machines Corporation
    15.3.5.1 Company Overview
    15.3.5.2 Product Portfolio
    15.3.5.3 Financials
    15.3.5.4 SWOT Analysis
  15.3.6 OpenText Corporation
    15.3.6.1 Company Overview
    15.3.6.2 Product Portfolio
    15.3.6.3 Financials
    15.3.6.4 SWOT Analysis
  15.3.7 Oracle Corporation
    15.3.7.1 Company Overview
    15.3.7.2 Product Portfolio
    15.3.7.3 Financials
    15.3.7.4 SWOT Analysis
  15.3.8 Ricoh Company Ltd.
    15.3.8.1 Company Overview
    15.3.8.2 Product Portfolio
    15.3.8.3 Financials
    15.3.8.4 SWOT Analysis
  15.3.9 Scrypt Inc.
    15.3.9.1 Company Overview
    15.3.9.2 Product Portfolio
  15.3.10 Synergis Technologies LLC
    15.3.10.1 Company Overview
    15.3.10.2 Product Portfolio
  15.3.11 Xerox Holdings Corporation
    15.3.11.1 Company Overview
    15.3.11.2 Product Portfolio
    15.3.11.3 Financials
    15.3.11.4 SWOT Analysis
  15.3.12 Zoho Corporation
    15.3.12.1 Company Overview
    15.3.12.2 Product Portfolio

LIST OF TABLES

Table 1: Global: Document Management System Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Document Management System Market Forecast: Breakup by Offering (in Million US$), 2023-2028
Table 3: Global: Document Management System Market Forecast: Breakup by Deployment Mode (in Million US$), 2023-2028
Table 4: Global: Document Management System Market Forecast: Breakup by Organization (in Million US$), 2023-2028
Table 5: Global: Document Management System Market Forecast: Breakup by Application (in Million US$), 2023-2028
Table 6: Global: Document Management System Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 7: Global: Document Management System Market: Competitive Structure
Table 8: Global: Document Management System Market: Key Players

LIST OF FIGURES

Figure 1: Global: Document Management System Market: Major Drivers and Challenges
Figure 2: Global: Document Management System Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Document Management System Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 4: Global: Document Management System Market: Breakup by Offering (in %), 2022
Figure 5: Global: Document Management System Market: Breakup by Deployment Mode (in %), 2022
Figure 6: Global: Document Management System Market: Breakup by Organization (in %), 2022
Figure 7: Global: Document Management System Market: Breakup by Application (in %), 2022
Figure 8: Global: Document Management System Market: Breakup by Region (in %), 2022
Figure 9: Global: Document Management System (Services) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: Document Management System (Services) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: Document Management System (Solution) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: Document Management System (Solution) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: Document Management System (On-premises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Document Management System (On-premises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Document Management System (Cloud-based) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Document Management System (Cloud-based) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Document Management System (Small and Medium-sized Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Document Management System (Small and Medium-sized Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Document Management System (Large Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Document Management System (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Document Management System (BFSI) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Document Management System (BFSI) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Document Management System (IT and Telecommunication) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Document Management System (IT and Telecommunication) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Document Management System (Government) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Document Management System (Government) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Document Management System (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Document Management System (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Document Management System (Retail) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Document Management System (Retail) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Document Management System (Manufacturing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Document Management System (Manufacturing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: Global: Document Management System (Other Applications) Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: Global: Document Management System (Other Applications) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: North America: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: North America: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: United States: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: United States: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Canada: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Canada: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: Asia-Pacific: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: Asia-Pacific: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: China: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: China: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: Japan: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: Japan: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: India: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: India: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: South Korea: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: South Korea: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: Australia: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: Australia: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Indonesia: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Indonesia: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: Others: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: Others: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: Europe: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: Europe: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Germany: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Germany: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: France: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: France: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: United Kingdom: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: United Kingdom: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Italy: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Italy: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Spain: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Spain: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: Russia: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: Russia: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: Others: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: Others: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 73: Latin America: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 74: Latin America: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 75: Brazil: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 76: Brazil: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 77: Mexico: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 78: Mexico: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 79: Others: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 80: Others: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 81: Middle East and Africa: Document Management System Market: Sales Value (in Million US$), 2017 & 2022
Figure 82: Middle East and Africa: Document Management System Market: Breakup by Country (in %), 2022
Figure 83: Middle East and Africa: Document Management System Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 84: Global: Document Management System Industry: SWOT Analysis
Figure 85: Global: Document Management System Industry: Value Chain Analysis
Figure 86: Global: Document Management System Industry: Porter's Five Forces Analysis


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