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Customer Information Management Market Research Report by Component (Services and Solution), by Application (Electricity and Power Management, Utility Gas Management, and Water and Wastewater Management), by Deployment - Global Forecast to 2025 - Cumulative Impact of COVID-19

February 2021 | 187 pages | ID: CF9350FF97ACEN
360iResearch

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Market Statistics:
The report provides market sizing and forecast across five major currencies - USD, EUR GBP, JPY, and AUD. This helps organization leaders make better decisions when currency exchange data is readily available.

1. The Global Customer Information Management Market is expected to grow from USD 1,090.09 Million in 2020 to USD 1,758.61 Million by the end of 2025.
2. The Global Customer Information Management Market is expected to grow from EUR 955.81 Million in 2020 to EUR 1,541.99 Million by the end of 2025.
3. The Global Customer Information Management Market is expected to grow from GBP 849.72 Million in 2020 to GBP 1,370.83 Million by the end of 2025.
4. The Global Customer Information Management Market is expected to grow from JPY 116,340.64 Million in 2020 to JPY 187,689.19 Million by the end of 2025.
5. The Global Customer Information Management Market is expected to grow from AUD 1,582.96 Million in 2020 to AUD 2,553.74 Million by the end of 2025.

Market Segmentation & Coverage:
This research report categorizes the Customer Information Management to forecast the revenues and analyze the trends in each of the following sub-markets:

Based on Component, the Customer Information Management Market studied across Services and Solution. The Services further studied across Implementation Service, Legacy Extension Consulting Service, and Support Service.

Based on Application, the Customer Information Management Market studied across Electricity and Power Management, Utility Gas Management, and Water and Wastewater Management.

Based on Deployment, the Customer Information Management Market studied across Cloud and On-Premises.

Based on Geography, the Customer Information Management Market studied across Americas, Asia-Pacific, and Europe, Middle East & Africa. The Americas region surveyed across Argentina, Brazil, Canada, Mexico, and United States. The Asia-Pacific region surveyed across Australia, China, India, Indonesia, Japan, Malaysia, Philippines, South Korea, and Thailand. The Europe, Middle East & Africa region surveyed across France, Germany, Italy, Netherlands, Qatar, Russia, Saudi Arabia, South Africa, Spain, United Arab Emirates, and United Kingdom.

Company Usability Profiles:
The report deeply explores the recent significant developments by the leading vendors and innovation profiles in the Global Customer Information Management Market including Advanced Utility Systems, Cayenta, Engineering, Ferranti Computer Systems, Fluentgrid, Gentrack, Hansen, IBM, Indra, Itineris, Milestone Utility Services, Northstar Utilities, Open International, Oracle, SAP, Vertexone, and Wipro.

Cumulative Impact of COVID-19:
COVID-19 is an incomparable global public health emergency that has affected almost every industry, so for and, the long-term effects projected to impact the industry growth during the forecast period. Our ongoing research amplifies our research framework to ensure the inclusion of underlaying COVID-19 issues and potential paths forward. The report is delivering insights on COVID-19 considering the changes in consumer behavior and demand, purchasing patterns, re-routing of the supply chain, dynamics of current market forces, and the significant interventions of governments. The updated study provides insights, analysis, estimations, and forecast, considering the COVID-19 impact on the market.

360iResearch FPNV Positioning Matrix:
The 360iResearch FPNV Positioning Matrix evaluates and categorizes the vendors in the Customer Information Management Market on the basis of Business Strategy (Business Growth, Industry Coverage, Financial Viability, and Channel Support) and Product Satisfaction (Value for Money, Ease of Use, Product Features, and Customer Support) that aids businesses in better decision making and understanding the competitive landscape.

360iResearch Competitive Strategic Window:
The 360iResearch Competitive Strategic Window analyses the competitive landscape in terms of markets, applications, and geographies. The 360iResearch Competitive Strategic Window helps the vendor define an alignment or fit between their capabilities and opportunities for future growth prospects. During a forecast period, it defines the optimal or favorable fit for the vendors to adopt successive merger and acquisition strategies, geography expansion, research & development, and new product introduction strategies to execute further business expansion and growth.

The report provides insights on the following pointers:
1. Market Penetration: Provides comprehensive information on the market offered by the key players
2. Market Development: Provides in-depth information about lucrative emerging markets and analyzes the markets
3. Market Diversification: Provides detailed information about new product launches, untapped geographies, recent developments, and investments
4. Competitive Assessment & Intelligence: Provides an exhaustive assessment of market shares, strategies, products, and manufacturing capabilities of the leading players
5. Product Development & Innovation: Provides intelligent insights on future technologies, R&D activities, and new product developments

The report answers questions such as:
1. What is the market size and forecast of the Global Customer Information Management Market?
2. What are the inhibiting factors and impact of COVID-19 shaping the Global Customer Information Management Market during the forecast period?
3. Which are the products/segments/applications/areas to invest in over the forecast period in the Global Customer Information Management Market?
4. What is the competitive strategic window for opportunities in the Global Customer Information Management Market?
5. What are the technology trends and regulatory frameworks in the Global Customer Information Management Market?
6. What are the modes and strategic moves considered suitable for entering the Global Customer Information Management Market?
1. PREFACE

1.1. Objectives of the Study
1.2. Market Segmentation & Coverage
1.3. Years Considered for the Study
1.4. Currency & Pricing
1.5. Language
1.6. Limitations
1.7. Stakeholders

2. RESEARCH METHODOLOGY

2.1. Research Process
  2.1.1. Define: Research Objective
  2.1.2. Determine: Research Design
  2.1.3. Prepare: Research Instrument
  2.1.4. Collect: Data Source
  2.1.5. Analyze: Data Interpretation
  2.1.6. Formulate: Data Verification
  2.1.7. Publish: Research Report
  2.1.8. Repeat: Report Update
2.2. Research Execution
  2.2.1. Initiation: Research Process
  2.2.2. Planning: Develop Research Plan
  2.2.3. Execution: Conduct Research
  2.2.4. Verification: Finding & Analysis
  2.2.5. Publication: Research Report
2.3. Research Outcome

3. EXECUTIVE SUMMARY

3.1. Introduction
3.2. Market Outlook
3.3. Component Outlook
3.4. Application Outlook
3.5. Deployment Outlook
3.6. Geography Outlook
3.7. Competitor Outlook

4. MARKET OVERVIEW

4.1. Introduction
4.2. Cumulative Impact of COVID-19

5. MARKET INSIGHTS

5.1. Market Dynamics
  5.1.1. Drivers
    5.1.1.1. Growing utility consumption accelerated by technology
    5.1.1.2. Emerging IoT and cloud-based application
    5.1.1.3. Smart city initiative connecting customers across systems
  5.1.2. Restraints
    5.1.2.1. Stringent government data regulation for customer information
  5.1.3. Opportunities
    5.1.3.1. Incorporation of AI with customer information system
  5.1.4. Challenges
    5.1.4.1. Concern associated with the cybersecurity
5.2. Porters Five Forces Analysis
  5.2.1. Threat of New Entrants
  5.2.2. Threat of Substitutes
  5.2.3. Bargaining Power of Customers
  5.2.4. Bargaining Power of Suppliers
  5.2.5. Industry Rivalry

6. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET, BY COMPONENT

6.1. Introduction
6.2. Services
  6.2.1. Implementation Service
  6.2.2. Legacy Extension Consulting Service
  6.2.3. Support Service
6.3. Solution

7. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET, BY APPLICATION

7.1. Introduction
7.2. Electricity and Power Management
7.3. Utility Gas Management
7.4. Water and Wastewater Management

8. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET, BY DEPLOYMENT

8.1. Introduction
8.2. Cloud
8.3. On-Premises

9. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET

9.1. Introduction
9.2. Argentina
9.3. Brazil
9.4. Canada
9.5. Mexico
9.6. United States

10. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET

10.1. Introduction
10.2. Australia
10.3. China
10.4. India
10.5. Indonesia
10.6. Japan
10.7. Malaysia
10.8. Philippines
10.9. South Korea
10.10. Thailand

11. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET

11.1. Introduction
11.2. France
11.3. Germany
11.4. Italy
11.5. Netherlands
11.6. Qatar
11.7. Russia
11.8. Saudi Arabia
11.9. South Africa
11.10. Spain
11.11. United Arab Emirates
11.12. United Kingdom

12. COMPETITIVE LANDSCAPE

12.1. FPNV Positioning Matrix
  12.1.1. Quadrants
  12.1.2. Business Strategy
  12.1.3. Product Satisfaction
12.2. Market Ranking Analysis
12.3. Market Share Analysis
12.4. Competitor SWOT Analysis
12.5. Competitive Scenario
  12.5.1. Merger & Acquisition
  12.5.2. Agreement, Collaboration, & Partnership
  12.5.3. New Product Launch & Enhancement
  12.5.4. Investment & Funding
  12.5.5. Award, Recognition, & Expansion

13. COMPANY USABILITY PROFILES

13.1. Advanced Utility Systems
13.2. Cayenta
13.3. Engineering
13.4. Ferranti Computer Systems
13.5. Fluentgrid
13.6. Gentrack
13.7. Hansen
13.8. IBM
13.9. Indra
13.10. Itineris
13.11. Milestone Utility Services
13.12. Northstar Utilities
13.13. Open International
13.14. Oracle
13.15. SAP
13.16. Vertexone
13.17. Wipro

14. APPENDIX

14.1. Discussion Guide
14.2. License & Pricing

LIST OF TABLES

TABLE 1. CURRENCY CONVERSION RATES
TABLE 2. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 3. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 4. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 5. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 6. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY IMPLEMENTATION SERVICE, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 7. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY LEGACY EXTENSION CONSULTING SERVICE, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 8. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SUPPORT SERVICE, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 9. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SOLUTION, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 10. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 11. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY ELECTRICITY AND POWER MANAGEMENT, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 12. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY UTILITY GAS MANAGEMENT, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 13. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY WATER AND WASTEWATER MANAGEMENT, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 14. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 15. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY CLOUD, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 16. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY ON-PREMISES, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 17. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 18. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 19. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 20. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 21. ARGENTINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 22. ARGENTINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 23. ARGENTINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 24. BRAZIL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 25. BRAZIL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 26. BRAZIL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 27. CANADA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 28. CANADA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 29. CANADA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 30. MEXICO CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 31. MEXICO CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 32. MEXICO CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 33. UNITED STATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 34. UNITED STATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 35. UNITED STATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 36. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 37. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 38. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 39. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 40. AUSTRALIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 41. AUSTRALIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 42. AUSTRALIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 43. CHINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 44. CHINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 45. CHINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 46. INDIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 47. INDIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 48. INDIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 49. INDONESIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 50. INDONESIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 51. INDONESIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 52. JAPAN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 53. JAPAN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 54. JAPAN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 55. MALAYSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 56. MALAYSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 57. MALAYSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 58. PHILIPPINES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 59. PHILIPPINES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 60. PHILIPPINES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 61. SOUTH KOREA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 62. SOUTH KOREA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 63. SOUTH KOREA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 64. THAILAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 65. THAILAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 66. THAILAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 67. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 68. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 69. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 70. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 71. FRANCE CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 72. FRANCE CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 73. FRANCE CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 74. GERMANY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 75. GERMANY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 76. GERMANY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 77. ITALY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 78. ITALY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 79. ITALY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 80. NETHERLANDS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 81. NETHERLANDS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 82. NETHERLANDS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 83. QATAR CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 84. QATAR CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 85. QATAR CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 86. RUSSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 87. RUSSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 88. RUSSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 89. SAUDI ARABIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 90. SAUDI ARABIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 91. SAUDI ARABIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 92. SOUTH AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 93. SOUTH AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 94. SOUTH AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 95. SPAIN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 96. SPAIN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 97. SPAIN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 98. UNITED ARAB EMIRATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 99. UNITED ARAB EMIRATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 100. UNITED ARAB EMIRATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 101. UNITED KINGDOM CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 102. UNITED KINGDOM CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 103. UNITED KINGDOM CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2018-2025 (USD/EUR/GBP/JPY/AUD MILLION)
TABLE 104. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: SCORES
TABLE 105. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: BUSINESS STRATEGY
TABLE 106. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: PRODUCT SATISFACTION
TABLE 107. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: RANKING
TABLE 108. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: MERGER & ACQUISITION
TABLE 109. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: AGREEMENT, COLLABORATION, & PARTNERSHIP
TABLE 110. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: NEW PRODUCT LAUNCH & ENHANCEMENT
TABLE 111. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: INVESTMENT & FUNDING
TABLE 112. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: AWARD, RECOGNITION, & EXPANSION
TABLE 113. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: LICENSE & PRICING


LIST OF FIGURES

FIGURE 1. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: RESEARCH PROCESS
FIGURE 2. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: RESEARCH EXECUTION
FIGURE 3. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, 2020 VS 2025 (USD MILLION)
FIGURE 4. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2020 (USD MILLION)
FIGURE 5. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2020 (USD MILLION)
FIGURE 6. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2020 (USD MILLION)
FIGURE 7. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2020 (USD MILLION)
FIGURE 8. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, 2018-2025 (USD MILLION)
FIGURE 9. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2025 (%)
FIGURE 10. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2025 (USD MILLION)
FIGURE 11. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2025
FIGURE 12. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: MARKET DYNAMICS
FIGURE 13. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: PORTERS FIVE FORCES ANALYSIS
FIGURE 14. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2020 VS 2025 (%)
FIGURE 15. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2020 VS 2025 (USD MILLION)
FIGURE 16. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY COMPONENT, 2025
FIGURE 17. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SERVICES, 2020 VS 2025 (USD MILLION)
FIGURE 18. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY IMPLEMENTATION SERVICE, 2020 VS 2025 (USD MILLION)
FIGURE 19. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY LEGACY EXTENSION CONSULTING SERVICE, 2020 VS 2025 (USD MILLION)
FIGURE 20. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SUPPORT SERVICE, 2020 VS 2025 (USD MILLION)
FIGURE 21. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY SOLUTION, 2020 VS 2025 (USD MILLION)
FIGURE 22. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2020 VS 2025 (%)
FIGURE 23. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2020 VS 2025 (USD MILLION)
FIGURE 24. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY APPLICATION, 2025
FIGURE 25. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY ELECTRICITY AND POWER MANAGEMENT, 2020 VS 2025 (USD MILLION)
FIGURE 26. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY UTILITY GAS MANAGEMENT, 2020 VS 2025 (USD MILLION)
FIGURE 27. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY WATER AND WASTEWATER MANAGEMENT, 2020 VS 2025 (USD MILLION)
FIGURE 28. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2020 VS 2025 (%)
FIGURE 29. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2020 VS 2025 (USD MILLION)
FIGURE 30. COMPETITIVE STRATEGIC WINDOW FOR GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY DEPLOYMENT, 2025
FIGURE 31. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY CLOUD, 2020 VS 2025 (USD MILLION)
FIGURE 32. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY ON-PREMISES, 2020 VS 2025 (USD MILLION)
FIGURE 33. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2025 (%)
FIGURE 34. AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2025 (USD MILLION)
FIGURE 35. COMPETITIVE STRATEGIC WINDOW FOR AMERICAS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2025
FIGURE 36. ARGENTINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 37. BRAZIL CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 38. CANADA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 39. MEXICO CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 40. UNITED STATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 41. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2025 (%)
FIGURE 42. ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2025 (USD MILLION)
FIGURE 43. COMPETITIVE STRATEGIC WINDOW FOR ASIA-PACIFIC CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2025
FIGURE 44. AUSTRALIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 45. CHINA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 46. INDIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 47. INDONESIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 48. JAPAN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 49. MALAYSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 50. PHILIPPINES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 51. SOUTH KOREA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 52. THAILAND CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 53. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2025 (%)
FIGURE 54. EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2020 VS 2025 (USD MILLION)
FIGURE 55. COMPETITIVE STRATEGIC WINDOW FOR EUROPE, MIDDLE EAST & AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2025
FIGURE 56. FRANCE CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 57. GERMANY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 58. ITALY CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 59. NETHERLANDS CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 60. QATAR CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 61. RUSSIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 62. SAUDI ARABIA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 63. SOUTH AFRICA CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 64. SPAIN CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 65. UNITED ARAB EMIRATES CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 66. UNITED KINGDOM CUSTOMER INFORMATION MANAGEMENT MARKET SIZE, BY GEOGRAPHY, 2018-2025 (USD MILLION)
FIGURE 67. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: 360IRESEARCH FPNV POSITIONING MATRIX
FIGURE 68. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: 360IRESEARCH MARKET SHARE ANALYSIS
FIGURE 69. GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET: COMPETITOR SWOT ANALYSIS
FIGURE 70. COMPETITIVE SCENARIO ANALYSIS IN GLOBAL CUSTOMER INFORMATION MANAGEMENT MARKET, BY TYPE


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