COVID-19 Impact on Global Healthcare CRM (Customer Relationship Management) Market Size, Status and Forecast 2020-2026

July 2020 | 129 pages | ID: CFD1B7DA2FF1EN
QYResearch

Abstracts

This report focuses on the global Healthcare CRM (Customer Relationship Management) status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Healthcare CRM (Customer Relationship Management) development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
The key players covered in this study

• SAP
• Veeva Systems
• Salesforce
• Oracle
• IBM
• Cerner
• Lawson and Verint Systems
• Nice systems
• NetSuite
• Microsoft
• Amdocs Ltd.
• Siemens Healthcare
• Accenture
• Anthelio Healthcare Solutions
• AllScripts Healthcare Solutions Inc.
• Talisma

Market segment by Type, the product can be split into

• Predictive CRM
• Mobile CRM
• Cloud-Based CRM
• Social CRM
• Collaborative CRM

Market segment by Application, split into

• Relationship Management
• Case Coordination
• Community Outreach
• Case Management
• Other

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

The study objectives of this report are:

• To analyze global Healthcare CRM (Customer Relationship Management) status, future forecast, growth opportunity, key market and key players.
• To present the Healthcare CRM (Customer Relationship Management) development in North America, Europe, China, Japan, Southeast Asia, India and Central & South America.
• To strategically profile the key players and comprehensively analyze their development plan and strategies.
• To define, describe and forecast the market by type, market and key regions.

In this study, the years considered to estimate the market size of Healthcare CRM (Customer Relationship Management) are as follows:

• History Year: 2015-2019
• Base Year: 2019
• Estimated Year: 2020
• Forecast Year 2020 to 2026

For the data information by region, company, type and application, 2019 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Contents

1 REPORT OVERVIEW

1.1 Study Scope
1.2 Key Market Segments
1.3 Players Covered: Ranking by Healthcare CRM (Customer Relationship Management) Revenue
1.4 Market Analysis by Type
  1.4.1 Global Healthcare CRM (Customer Relationship Management) Market Size Growth Rate by Type: 2020 VS 2026
  1.4.2 Predictive CRM
  1.4.3 Mobile CRM
  1.4.4 Cloud-Based CRM
  1.4.5 Social CRM
  1.4.6 Collaborative CRM
1.5 Market by Application
  1.5.1 Global Healthcare CRM (Customer Relationship Management) Market Share by Application: 2020 VS 2026
  1.5.2 Relationship Management
  1.5.3 Case Coordination
  1.5.4 Community Outreach
  1.5.5 Case Management
  1.5.6 Other
1.6 Coronavirus Disease 2019 (Covid-19): Healthcare CRM (Customer Relationship Management) Industry Impact
  1.6.1 How the Covid-19 is Affecting the Healthcare CRM (Customer Relationship Management) Industry
    1.6.1.1 Healthcare CRM (Customer Relationship Management) Business Impact Assessment - Covid-19
    1.6.1.2 Supply Chain Challenges
    1.6.1.3 COVID-19’s Impact On Crude Oil and Refined Products
  1.6.2 Market Trends and Healthcare CRM (Customer Relationship Management) Potential Opportunities in the COVID-19 Landscape
  1.6.3 Measures / Proposal against Covid-19
    1.6.3.1 Government Measures to Combat Covid-19 Impact
    1.6.3.2 Proposal for Healthcare CRM (Customer Relationship Management) Players to Combat Covid-19 Impact
1.7 Study Objectives
1.8 Years Considered

2 GLOBAL GROWTH TRENDS BY REGIONS

2.1 Healthcare CRM (Customer Relationship Management) Market Perspective (2015-2026)
2.2 Healthcare CRM (Customer Relationship Management) Growth Trends by Regions
  2.2.1 Healthcare CRM (Customer Relationship Management) Market Size by Regions: 2015 VS 2020 VS 2026
  2.2.2 Healthcare CRM (Customer Relationship Management) Historic Market Share by Regions (2015-2020)
  2.2.3 Healthcare CRM (Customer Relationship Management) Forecasted Market Size by Regions (2021-2026)
2.3 Industry Trends and Growth Strategy
  2.3.1 Market Top Trends
  2.3.2 Market Drivers
  2.3.3 Market Challenges
  2.3.4 Porter’s Five Forces Analysis
  2.3.5 Healthcare CRM (Customer Relationship Management) Market Growth Strategy
  2.3.6 Primary Interviews with Key Healthcare CRM (Customer Relationship Management) Players (Opinion Leaders)

3 COMPETITION LANDSCAPE BY KEY PLAYERS

3.1 Global Top Healthcare CRM (Customer Relationship Management) Players by Market Size
  3.1.1 Global Top Healthcare CRM (Customer Relationship Management) Players by Revenue (2015-2020)
  3.1.2 Global Healthcare CRM (Customer Relationship Management) Revenue Market Share by Players (2015-2020)
  3.1.3 Global Healthcare CRM (Customer Relationship Management) Market Share by Company Type (Tier 1, Tier 2 and Tier 3)
3.2 Global Healthcare CRM (Customer Relationship Management) Market Concentration Ratio
  3.2.1 Global Healthcare CRM (Customer Relationship Management) Market Concentration Ratio (CR5 and HHI)
  3.2.2 Global Top 10 and Top 5 Companies by Healthcare CRM (Customer Relationship Management) Revenue in 2019
3.3 Healthcare CRM (Customer Relationship Management) Key Players Head office and Area Served
3.4 Key Players Healthcare CRM (Customer Relationship Management) Product Solution and Service
3.5 Date of Enter into Healthcare CRM (Customer Relationship Management) Market
3.6 Mergers & Acquisitions, Expansion Plans

4 BREAKDOWN DATA BY TYPE (2015-2026)

4.1 Global Healthcare CRM (Customer Relationship Management) Historic Market Size by Type (2015-2020)
4.2 Global Healthcare CRM (Customer Relationship Management) Forecasted Market Size by Type (2021-2026)

5 HEALTHCARE CRM (CUSTOMER RELATIONSHIP MANAGEMENT) BREAKDOWN DATA BY APPLICATION (2015-2026)

5.1 Global Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020)
5.2 Global Healthcare CRM (Customer Relationship Management) Forecasted Market Size by Application (2021-2026)

6 NORTH AMERICA

6.1 North America Healthcare CRM (Customer Relationship Management) Market Size (2015-2020)
6.2 Healthcare CRM (Customer Relationship Management) Key Players in North America (2019-2020)
6.3 North America Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020)
6.4 North America Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020)

7 EUROPE

7.1 Europe Healthcare CRM (Customer Relationship Management) Market Size (2015-2020)
7.2 Healthcare CRM (Customer Relationship Management) Key Players in Europe (2019-2020)
7.3 Europe Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020)
7.4 Europe Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020)

8 CHINA

8.1 China Healthcare CRM (Customer Relationship Management) Market Size (2015-2020)
8.2 Healthcare CRM (Customer Relationship Management) Key Players in China (2019-2020)
8.3 China Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020)
8.4 China Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020)

9 JAPAN

9.1 Japan Healthcare CRM (Customer Relationship Management) Market Size (2015-2020)
9.2 Healthcare CRM (Customer Relationship Management) Key Players in Japan (2019-2020)
9.3 Japan Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020)
9.4 Japan Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020)

10 SOUTHEAST ASIA

10.1 Southeast Asia Healthcare CRM (Customer Relationship Management) Market Size (2015-2020)
10.2 Healthcare CRM (Customer Relationship Management) Key Players in Southeast Asia (2019-2020)
10.3 Southeast Asia Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020)
10.4 Southeast Asia Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020)

11 INDIA

11.1 India Healthcare CRM (Customer Relationship Management) Market Size (2015-2020)
11.2 Healthcare CRM (Customer Relationship Management) Key Players in India (2019-2020)
11.3 India Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020)
11.4 India Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020)

12 CENTRAL & SOUTH AMERICA

12.1 Central & South America Healthcare CRM (Customer Relationship Management) Market Size (2015-2020)
12.2 Healthcare CRM (Customer Relationship Management) Key Players in Central & South America (2019-2020)
12.3 Central & South America Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020)
12.4 Central & South America Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020)

13 KEY PLAYERS PROFILES

13.1 SAP
  13.1.1 SAP Company Details
  13.1.2 SAP Business Overview and Its Total Revenue
  13.1.3 SAP Healthcare CRM (Customer Relationship Management) Introduction
  13.1.4 SAP Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020))
  13.1.5 SAP Recent Development
13.2 Veeva Systems
  13.2.1 Veeva Systems Company Details
  13.2.2 Veeva Systems Business Overview and Its Total Revenue
  13.2.3 Veeva Systems Healthcare CRM (Customer Relationship Management) Introduction
  13.2.4 Veeva Systems Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  13.2.5 Veeva Systems Recent Development
13.3 Salesforce
  13.3.1 Salesforce Company Details
  13.3.2 Salesforce Business Overview and Its Total Revenue
  13.3.3 Salesforce Healthcare CRM (Customer Relationship Management) Introduction
  13.3.4 Salesforce Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  13.3.5 Salesforce Recent Development
13.4 Oracle
  13.4.1 Oracle Company Details
  13.4.2 Oracle Business Overview and Its Total Revenue
  13.4.3 Oracle Healthcare CRM (Customer Relationship Management) Introduction
  13.4.4 Oracle Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  13.4.5 Oracle Recent Development
13.5 IBM
  13.5.1 IBM Company Details
  13.5.2 IBM Business Overview and Its Total Revenue
  13.5.3 IBM Healthcare CRM (Customer Relationship Management) Introduction
  13.5.4 IBM Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  13.5.5 IBM Recent Development
13.6 Cerner
  13.6.1 Cerner Company Details
  13.6.2 Cerner Business Overview and Its Total Revenue
  13.6.3 Cerner Healthcare CRM (Customer Relationship Management) Introduction
  13.6.4 Cerner Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  13.6.5 Cerner Recent Development
13.7 Lawson and Verint Systems
  13.7.1 Lawson and Verint Systems Company Details
  13.7.2 Lawson and Verint Systems Business Overview and Its Total Revenue
  13.7.3 Lawson and Verint Systems Healthcare CRM (Customer Relationship Management) Introduction
  13.7.4 Lawson and Verint Systems Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  13.7.5 Lawson and Verint Systems Recent Development
13.8 Nice systems
  13.8.1 Nice systems Company Details
  13.8.2 Nice systems Business Overview and Its Total Revenue
  13.8.3 Nice systems Healthcare CRM (Customer Relationship Management) Introduction
  13.8.4 Nice systems Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  13.8.5 Nice systems Recent Development
13.9 NetSuite
  13.9.1 NetSuite Company Details
  13.9.2 NetSuite Business Overview and Its Total Revenue
  13.9.3 NetSuite Healthcare CRM (Customer Relationship Management) Introduction
  13.9.4 NetSuite Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  13.9.5 NetSuite Recent Development
13.10 Microsoft
  13.10.1 Microsoft Company Details
  13.10.2 Microsoft Business Overview and Its Total Revenue
  13.10.3 Microsoft Healthcare CRM (Customer Relationship Management) Introduction
  13.10.4 Microsoft Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  13.10.5 Microsoft Recent Development
13.11 Amdocs Ltd.
  10.11.1 Amdocs Ltd. Company Details
  10.11.2 Amdocs Ltd. Business Overview and Its Total Revenue
  10.11.3 Amdocs Ltd. Healthcare CRM (Customer Relationship Management) Introduction
  10.11.4 Amdocs Ltd. Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  10.11.5 Amdocs Ltd. Recent Development
13.12 Siemens Healthcare
  10.12.1 Siemens Healthcare Company Details
  10.12.2 Siemens Healthcare Business Overview and Its Total Revenue
  10.12.3 Siemens Healthcare Healthcare CRM (Customer Relationship Management) Introduction
  10.12.4 Siemens Healthcare Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  10.12.5 Siemens Healthcare Recent Development
13.13 Accenture
  10.13.1 Accenture Company Details
  10.13.2 Accenture Business Overview and Its Total Revenue
  10.13.3 Accenture Healthcare CRM (Customer Relationship Management) Introduction
  10.13.4 Accenture Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  10.13.5 Accenture Recent Development
13.14 Anthelio Healthcare Solutions
  10.14.1 Anthelio Healthcare Solutions Company Details
  10.14.2 Anthelio Healthcare Solutions Business Overview and Its Total Revenue
  10.14.3 Anthelio Healthcare Solutions Healthcare CRM (Customer Relationship Management) Introduction
  10.14.4 Anthelio Healthcare Solutions Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  10.14.5 Anthelio Healthcare Solutions Recent Development
13.15 AllScripts Healthcare Solutions Inc.
  10.15.1 AllScripts Healthcare Solutions Inc. Company Details
  10.15.2 AllScripts Healthcare Solutions Inc. Business Overview and Its Total Revenue
  10.15.3 AllScripts Healthcare Solutions Inc. Healthcare CRM (Customer Relationship Management) Introduction
  10.15.4 AllScripts Healthcare Solutions Inc. Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  10.15.5 AllScripts Healthcare Solutions Inc. Recent Development
13.16 Talisma
  10.16.1 Talisma Company Details
  10.16.2 Talisma Business Overview and Its Total Revenue
  10.16.3 Talisma Healthcare CRM (Customer Relationship Management) Introduction
  10.16.4 Talisma Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
  10.16.5 Talisma Recent Development

14 ANALYST'S VIEWPOINTS/CONCLUSIONS

15 APPENDIX

15.1 Research Methodology
  15.1.1 Methodology/Research Approach
  15.1.2 Data Source
15.2 Disclaimer
15.3 Author Details

List Of Tables

LIST OF TABLES

Table 1. Healthcare CRM (Customer Relationship Management) Key Market Segments
Table 2. Key Players Covered: Ranking by Healthcare CRM (Customer Relationship Management) Revenue
Table 3. Ranking of Global Top Healthcare CRM (Customer Relationship Management) Manufacturers by Revenue (US$ Million) in 2019
Table 4. Global Healthcare CRM (Customer Relationship Management) Market Size Growth Rate by Type (US$ Million): 2020 VS 2026
Table 5. Key Players of Predictive CRM
Table 6. Key Players of Mobile CRM
Table 7. Key Players of Cloud-Based CRM
Table 8. Key Players of Social CRM
Table 9. Key Players of Collaborative CRM
Table 10. COVID-19 Impact Global Market: (Four Healthcare CRM (Customer Relationship Management) Market Size Forecast Scenarios)
Table 11. Opportunities and Trends for Healthcare CRM (Customer Relationship Management) Players in the COVID-19 Landscape
Table 12. Present Opportunities in China & Elsewhere Due to the Coronavirus Crisis
Table 13. Key Regions/Countries Measures against Covid-19 Impact
Table 14. Proposal for Healthcare CRM (Customer Relationship Management) Players to Combat Covid-19 Impact
Table 15. Global Healthcare CRM (Customer Relationship Management) Market Size Growth by Application (US$ Million): 2020 VS 2026
Table 16. Global Healthcare CRM (Customer Relationship Management) Market Size by Regions (US$ Million): 2020 VS 2026
Table 17. Global Healthcare CRM (Customer Relationship Management) Market Size by Regions (2015-2020) (US$ Million)
Table 18. Global Healthcare CRM (Customer Relationship Management) Market Share by Regions (2015-2020)
Table 19. Global Healthcare CRM (Customer Relationship Management) Forecasted Market Size by Regions (2021-2026) (US$ Million)
Table 20. Global Healthcare CRM (Customer Relationship Management) Market Share by Regions (2021-2026)
Table 21. Market Top Trends
Table 22. Key Drivers: Impact Analysis
Table 23. Key Challenges
Table 24. Healthcare CRM (Customer Relationship Management) Market Growth Strategy
Table 25. Main Points Interviewed from Key Healthcare CRM (Customer Relationship Management) Players
Table 26. Global Healthcare CRM (Customer Relationship Management) Revenue by Players (2015-2020) (Million US$)
Table 27. Global Healthcare CRM (Customer Relationship Management) Market Share by Players (2015-2020)
Table 28. Global Top Healthcare CRM (Customer Relationship Management) Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Healthcare CRM (Customer Relationship Management) as of 2019)
Table 29. Global Healthcare CRM (Customer Relationship Management) by Players Market Concentration Ratio (CR5 and HHI)
Table 30. Key Players Headquarters and Area Served
Table 31. Key Players Healthcare CRM (Customer Relationship Management) Product Solution and Service
Table 32. Date of Enter into Healthcare CRM (Customer Relationship Management) Market
Table 33. Mergers & Acquisitions, Expansion Plans
Table 34. Global Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020) (Million US$)
Table 35. Global Healthcare CRM (Customer Relationship Management) Market Size Share by Type (2015-2020)
Table 36. Global Healthcare CRM (Customer Relationship Management) Revenue Market Share by Type (2021-2026)
Table 37. Global Healthcare CRM (Customer Relationship Management) Market Size Share by Application (2015-2020)
Table 38. Global Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020) (Million US$)
Table 39. Global Healthcare CRM (Customer Relationship Management) Market Size Share by Application (2021-2026)
Table 40. North America Key Players Healthcare CRM (Customer Relationship Management) Revenue (2019-2020) (Million US$)
Table 41. North America Key Players Healthcare CRM (Customer Relationship Management) Market Share (2019-2020)
Table 42. North America Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020) (Million US$)
Table 43. North America Healthcare CRM (Customer Relationship Management) Market Share by Type (2015-2020)
Table 44. North America Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020) (Million US$)
Table 45. North America Healthcare CRM (Customer Relationship Management) Market Share by Application (2015-2020)
Table 46. Europe Key Players Healthcare CRM (Customer Relationship Management) Revenue (2019-2020) (Million US$)
Table 47. Europe Key Players Healthcare CRM (Customer Relationship Management) Market Share (2019-2020)
Table 48. Europe Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020) (Million US$)
Table 49. Europe Healthcare CRM (Customer Relationship Management) Market Share by Type (2015-2020)
Table 50. Europe Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020) (Million US$)
Table 51. Europe Healthcare CRM (Customer Relationship Management) Market Share by Application (2015-2020)
Table 52. China Key Players Healthcare CRM (Customer Relationship Management) Revenue (2019-2020) (Million US$)
Table 53. China Key Players Healthcare CRM (Customer Relationship Management) Market Share (2019-2020)
Table 54. China Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020) (Million US$)
Table 55. China Healthcare CRM (Customer Relationship Management) Market Share by Type (2015-2020)
Table 56. China Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020) (Million US$)
Table 57. China Healthcare CRM (Customer Relationship Management) Market Share by Application (2015-2020)
Table 58. Japan Key Players Healthcare CRM (Customer Relationship Management) Revenue (2019-2020) (Million US$)
Table 59. Japan Key Players Healthcare CRM (Customer Relationship Management) Market Share (2019-2020)
Table 60. Japan Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020) (Million US$)
Table 61. Japan Healthcare CRM (Customer Relationship Management) Market Share by Type (2015-2020)
Table 62. Japan Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020) (Million US$)
Table 63. Japan Healthcare CRM (Customer Relationship Management) Market Share by Application (2015-2020)
Table 64. Southeast Asia Key Players Healthcare CRM (Customer Relationship Management) Revenue (2019-2020) (Million US$)
Table 65. Southeast Asia Key Players Healthcare CRM (Customer Relationship Management) Market Share (2019-2020)
Table 66. Southeast Asia Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020) (Million US$)
Table 67. Southeast Asia Healthcare CRM (Customer Relationship Management) Market Share by Type (2015-2020)
Table 68. Southeast Asia Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020) (Million US$)
Table 69. Southeast Asia Healthcare CRM (Customer Relationship Management) Market Share by Application (2015-2020)
Table 70. India Key Players Healthcare CRM (Customer Relationship Management) Revenue (2019-2020) (Million US$)
Table 71. India Key Players Healthcare CRM (Customer Relationship Management) Market Share (2019-2020)
Table 72. India Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020) (Million US$)
Table 73. India Healthcare CRM (Customer Relationship Management) Market Share by Type (2015-2020)
Table 74. India Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020) (Million US$)
Table 75. India Healthcare CRM (Customer Relationship Management) Market Share by Application (2015-2020)
Table 76. Central & South America Key Players Healthcare CRM (Customer Relationship Management) Revenue (2019-2020) (Million US$)
Table 77. Central & South America Key Players Healthcare CRM (Customer Relationship Management) Market Share (2019-2020)
Table 78. Central & South America Healthcare CRM (Customer Relationship Management) Market Size by Type (2015-2020) (Million US$)
Table 79. Central & South America Healthcare CRM (Customer Relationship Management) Market Share by Type (2015-2020)
Table 80. Central & South America Healthcare CRM (Customer Relationship Management) Market Size by Application (2015-2020) (Million US$)
Table 81. Central & South America Healthcare CRM (Customer Relationship Management) Market Share by Application (2015-2020)
Table 82. SAP Company Details
Table 83. SAP Business Overview
Table 84. SAP Product
Table 85. SAP Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 86. SAP Recent Development
Table 87. Veeva Systems Company Details
Table 88. Veeva Systems Business Overview
Table 89. Veeva Systems Product
Table 90. Veeva Systems Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 91. Veeva Systems Recent Development
Table 92. Salesforce Company Details
Table 93. Salesforce Business Overview
Table 94. Salesforce Product
Table 95. Salesforce Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 96. Salesforce Recent Development
Table 97. Oracle Company Details
Table 98. Oracle Business Overview
Table 99. Oracle Product
Table 100. Oracle Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 101. Oracle Recent Development
Table 102. IBM Company Details
Table 103. IBM Business Overview
Table 104. IBM Product
Table 105. IBM Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 106. IBM Recent Development
Table 107. Cerner Company Details
Table 108. Cerner Business Overview
Table 109. Cerner Product
Table 110. Cerner Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 111. Cerner Recent Development
Table 112. Lawson and Verint Systems Company Details
Table 113. Lawson and Verint Systems Business Overview
Table 114. Lawson and Verint Systems Product
Table 115. Lawson and Verint Systems Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 116. Lawson and Verint Systems Recent Development
Table 117. Nice systems Business Overview
Table 118. Nice systems Product
Table 119. Nice systems Company Details
Table 120. Nice systems Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 121. Nice systems Recent Development
Table 122. NetSuite Company Details
Table 123. NetSuite Business Overview
Table 124. NetSuite Product
Table 125. NetSuite Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 126. NetSuite Recent Development
Table 127. Microsoft Company Details
Table 128. Microsoft Business Overview
Table 129. Microsoft Product
Table 130. Microsoft Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 131. Microsoft Recent Development
Table 132. Amdocs Ltd. Company Details
Table 133. Amdocs Ltd. Business Overview
Table 134. Amdocs Ltd. Product
Table 135. Amdocs Ltd. Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 136. Amdocs Ltd. Recent Development
Table 137. Siemens Healthcare Company Details
Table 138. Siemens Healthcare Business Overview
Table 139. Siemens Healthcare Product
Table 140. Siemens Healthcare Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 141. Siemens Healthcare Recent Development
Table 142. Accenture Company Details
Table 143. Accenture Business Overview
Table 144. Accenture Product
Table 145. Accenture Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 146. Accenture Recent Development
Table 147. Anthelio Healthcare Solutions Company Details
Table 148. Anthelio Healthcare Solutions Business Overview
Table 149. Anthelio Healthcare Solutions Product
Table 150. Anthelio Healthcare Solutions Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 151. Anthelio Healthcare Solutions Recent Development
Table 152. AllScripts Healthcare Solutions Inc. Company Details
Table 153. AllScripts Healthcare Solutions Inc. Business Overview
Table 154. AllScripts Healthcare Solutions Inc. Product
Table 155. AllScripts Healthcare Solutions Inc. Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 156. AllScripts Healthcare Solutions Inc. Recent Development
Table 157. Talisma Company Details
Table 158. Talisma Business Overview
Table 159. Talisma Product
Table 160. Talisma Revenue in Healthcare CRM (Customer Relationship Management) Business (2015-2020) (Million US$)
Table 161. Talisma Recent Development
Table 162. Research Programs/Design for This Report
Table 163. Key Data Information from Secondary Sources
Table 164. Key Data Information from Primary Sources

List Of Figures

LIST OF FIGURES

Figure 1. Global Healthcare CRM (Customer Relationship Management) Market Share by Type: 2020 VS 2026
Figure 2. Predictive CRM Features
Figure 3. Mobile CRM Features
Figure 4. Cloud-Based CRM Features
Figure 5. Social CRM Features
Figure 6. Collaborative CRM Features
Figure 7. Global Healthcare CRM (Customer Relationship Management) Market Share by Application: 2020 VS 2026
Figure 8. Relationship Management Case Studies
Figure 9. Case Coordination Case Studies
Figure 10. Community Outreach Case Studies
Figure 11. Case Management Case Studies
Figure 12. Other Case Studies
Figure 13. Healthcare CRM (Customer Relationship Management) Report Years Considered
Figure 14. Global Healthcare CRM (Customer Relationship Management) Market Size YoY Growth 2015-2026 (US$ Million)
Figure 15. Global Healthcare CRM (Customer Relationship Management) Market Share by Regions: 2020 VS 2026
Figure 16. Global Healthcare CRM (Customer Relationship Management) Market Share by Regions (2021-2026)
Figure 17. Porter's Five Forces Analysis
Figure 18. Global Healthcare CRM (Customer Relationship Management) Market Share by Players in 2019
Figure 19. Global Top Healthcare CRM (Customer Relationship Management) Players by Company Type (Tier 1, Tier 2 and Tier 3) (based on the Revenue in Healthcare CRM (Customer Relationship Management) as of 2019
Figure 20. The Top 10 and 5 Players Market Share by Healthcare CRM (Customer Relationship Management) Revenue in 2019
Figure 21. North America Healthcare CRM (Customer Relationship Management) Market Size YoY Growth (2015-2020) (Million US$)
Figure 22. Europe Healthcare CRM (Customer Relationship Management) Market Size YoY Growth (2015-2020) (Million US$)
Figure 23. China Healthcare CRM (Customer Relationship Management) Market Size YoY Growth (2015-2020) (Million US$)
Figure 24. Japan Healthcare CRM (Customer Relationship Management) Market Size YoY Growth (2015-2020) (Million US$)
Figure 25. Southeast Asia Healthcare CRM (Customer Relationship Management) Market Size YoY Growth (2015-2020) (Million US$)
Figure 26. India Healthcare CRM (Customer Relationship Management) Market Size YoY Growth (2015-2020) (Million US$)
Figure 27. Central & South America Healthcare CRM (Customer Relationship Management) Market Size YoY Growth (2015-2020) (Million US$)
Figure 28. SAP Total Revenue (US$ Million): 2019 Compared with 2018
Figure 29. SAP Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 30. Veeva Systems Total Revenue (US$ Million): 2019 Compared with 2018
Figure 31. Veeva Systems Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 32. Salesforce Total Revenue (US$ Million): 2019 Compared with 2018
Figure 33. Salesforce Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 34. Oracle Total Revenue (US$ Million): 2019 Compared with 2018
Figure 35. Oracle Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 36. IBM Total Revenue (US$ Million): 2019 Compared with 2018
Figure 37. IBM Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 38. Cerner Total Revenue (US$ Million): 2019 Compared with 2018
Figure 39. Cerner Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 40. Lawson and Verint Systems Total Revenue (US$ Million): 2019 Compared with 2018
Figure 41. Lawson and Verint Systems Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 42. Nice systems Total Revenue (US$ Million): 2019 Compared with 2018
Figure 43. Nice systems Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 44. NetSuite Total Revenue (US$ Million): 2019 Compared with 2018
Figure 45. NetSuite Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 46. Microsoft Total Revenue (US$ Million): 2019 Compared with 2018
Figure 47. Microsoft Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 48. Amdocs Ltd. Total Revenue (US$ Million): 2019 Compared with 2018
Figure 49. Amdocs Ltd. Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 50. Siemens Healthcare Total Revenue (US$ Million): 2019 Compared with 2018
Figure 51. Siemens Healthcare Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 52. Accenture Total Revenue (US$ Million): 2019 Compared with 2018
Figure 53. Accenture Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 54. Anthelio Healthcare Solutions Total Revenue (US$ Million): 2019 Compared with 2018
Figure 55. Anthelio Healthcare Solutions Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 56. AllScripts Healthcare Solutions Inc. Total Revenue (US$ Million): 2019 Compared with 2018
Figure 57. AllScripts Healthcare Solutions Inc. Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 58. Talisma Total Revenue (US$ Million): 2019 Compared with 2018
Figure 59. Talisma Revenue Growth Rate in Healthcare CRM (Customer Relationship Management) Business (2015-2020)
Figure 60. Bottom-up and Top-down Approaches for This Report
Figure 61. Data Triangulation
Figure 62. Key Executives Interviewed