Co-Browsing Software Market, Global Outlook and Forecast 2022-2028

January 2022 | 105 pages | ID: CA4E28367FF3EN
Market Monitor Global

Abstracts

Co-browsing software, also known as collaborative browsing software or co-surfing software, enables customers to share their screen and allows agents to jointly navigate a web page, which provides real-time customer support. This process happens instantly and does not require downloading software or installing extensions. The customer support agent initiates a co-browsing session with the customer, and by accepting the invite, the agent can then get an accurate visual representation of the customer’s view of the website. This empowers the agents to take temporary control of the customer’s screen to guide them through complex transactions and processes when placing a purchase order.

This report contains market size and forecasts of Co-Browsing Software in Global, including the following market information:

Global Co-Browsing Software Market Revenue, 2017-2022, 2023-2028, ($ millions)

Global top five companies in 2021 (%)

The global Co-Browsing Software market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period.

The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.

Cloud Based Segment to Reach $ Million by 2028, with a % CAGR in next six years.

The global key manufacturers of Co-Browsing Software include LogMeIn, Surfly, Upscope, Acquire, Glia, HBR Labs, Revechat, eGain and Glance, etc. In 2021, the global top five players have a share approximately % in terms of revenue.

MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Co-Browsing Software companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.

Total Market by Segment:

Global Co-Browsing Software Market, by Type, 2017-2022, 2023-2028 ($ millions)

Global Co-Browsing Software Market Segment Percentages, by Type, 2021 (%)

• Cloud Based
• On Premises

Global Co-Browsing Software Market, by Application, 2017-2022, 2023-2028 ($ millions)

Global Co-Browsing Software Market Segment Percentages, by Application, 2021 (%)

• Large Enterprises
• SMEs

Global Co-Browsing Software Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)

Global Co-Browsing Software Market Segment Percentages, By Region and Country, 2021 (%)

• North America
• US
• Canada
• Mexico
• Europe
• Germany
• France
• U.K.
• Italy
• Russia
• Nordic Countries
• Benelux
• Rest of Europe
• Asia
• China
• Japan
• South Korea
• Southeast Asia
• India
• Rest of Asia
• South America
• Brazil
• Argentina
• Rest of South America
• Middle East & Africa
• Turkey
• Israel
• Saudi Arabia
• UAE
• Rest of Middle East & Africa

Competitor Analysis

The report also provides analysis of leading market participants including:

Key companies Co-Browsing Software revenues in global market, 2017-2022 (estimated), ($ millions)

Key companies Co-Browsing Software revenues share in global market, 2021 (%)

Further, the report presents profiles of competitors in the market, key players include:

• LogMeIn
• Surfly
• Upscope
• Acquire
• Glia
• HBR Labs
• Revechat
• eGain
• Glance
• LiveCaller
• Pegasystems
• Talisma
• Talkative
• Vizolution
• TeamViewer

Contents

1 INTRODUCTION TO RESEARCH & ANALYSIS REPORTS

1.1 Co-Browsing Software Market Definition
1.2 Market Segments
  1.2.1 Market by Type
  1.2.2 Market by Application
1.3 Global Co-Browsing Software Market Overview
1.4 Features & Benefits of This Report
1.5 Methodology & Sources of Information
  1.5.1 Research Methodology
  1.5.2 Research Process
  1.5.3 Base Year
  1.5.4 Report Assumptions & Caveats

2 GLOBAL CO-BROWSING SOFTWARE OVERALL MARKET SIZE

2.1 Global Co-Browsing Software Market Size: 2021 VS 2028
2.2 Global Co-Browsing Software Market Size, Prospects & Forecasts: 2017-2028
2.3 Key Market Trends, Opportunity, Drivers and Restraints
  2.3.1 Market Opportunities & Trends
  2.3.2 Market Drivers
  2.3.3 Market Restraints

3 COMPANY LANDSCAPE

3.1 Top Co-Browsing Software Players in Global Market
3.2 Top Global Co-Browsing Software Companies Ranked by Revenue
3.3 Global Co-Browsing Software Revenue by Companies
3.4 Top 3 and Top 5 Co-Browsing Software Companies in Global Market, by Revenue in 2021
3.5 Global Companies Co-Browsing Software Product Type
3.6 Tier 1, Tier 2 and Tier 3 Co-Browsing Software Players in Global Market
  3.6.1 List of Global Tier 1 Co-Browsing Software Companies
  3.6.2 List of Global Tier 2 and Tier 3 Co-Browsing Software Companies

4 MARKET SIGHTS BY PRODUCT

4.1 Overview
  4.1.1 by Type - Global Co-Browsing Software Market Size Markets, 2021 & 2028
  4.1.2 Cloud Based
  4.1.3 On Premises
4.2 By Type - Global Co-Browsing Software Revenue & Forecasts
  4.2.1 By Type - Global Co-Browsing Software Revenue, 2017-2022
  4.2.2 By Type - Global Co-Browsing Software Revenue, 2023-2028
  4.2.3 By Type - Global Co-Browsing Software Revenue Market Share, 2017-2028

5 SIGHTS BY APPLICATION

5.1 Overview
  5.1.1 By Application - Global Co-Browsing Software Market Size, 2021 & 2028
  5.1.2 Large Enterprises
  5.1.3 SMEs
5.2 By Application - Global Co-Browsing Software Revenue & Forecasts
  5.2.1 By Application - Global Co-Browsing Software Revenue, 2017-2022
  5.2.2 By Application - Global Co-Browsing Software Revenue, 2023-2028
  5.2.3 By Application - Global Co-Browsing Software Revenue Market Share, 2017-2028

6 SIGHTS BY REGION

6.1 By Region - Global Co-Browsing Software Market Size, 2021 & 2028
6.2 By Region - Global Co-Browsing Software Revenue & Forecasts
  6.2.1 By Region - Global Co-Browsing Software Revenue, 2017-2022
  6.2.2 By Region - Global Co-Browsing Software Revenue, 2023-2028
  6.2.3 By Region - Global Co-Browsing Software Revenue Market Share, 2017-2028
6.3 North America
  6.3.1 By Country - North America Co-Browsing Software Revenue, 2017-2028
  6.3.2 US Co-Browsing Software Market Size, 2017-2028
  6.3.3 Canada Co-Browsing Software Market Size, 2017-2028
  6.3.4 Mexico Co-Browsing Software Market Size, 2017-2028
6.4 Europe
  6.4.1 By Country - Europe Co-Browsing Software Revenue, 2017-2028
  6.4.2 Germany Co-Browsing Software Market Size, 2017-2028
  6.4.3 France Co-Browsing Software Market Size, 2017-2028
  6.4.4 U.K. Co-Browsing Software Market Size, 2017-2028
  6.4.5 Italy Co-Browsing Software Market Size, 2017-2028
  6.4.6 Russia Co-Browsing Software Market Size, 2017-2028
  6.4.7 Nordic Countries Co-Browsing Software Market Size, 2017-2028
  6.4.8 Benelux Co-Browsing Software Market Size, 2017-2028
6.5 Asia
  6.5.1 By Region - Asia Co-Browsing Software Revenue, 2017-2028
  6.5.2 China Co-Browsing Software Market Size, 2017-2028
  6.5.3 Japan Co-Browsing Software Market Size, 2017-2028
  6.5.4 South Korea Co-Browsing Software Market Size, 2017-2028
  6.5.5 Southeast Asia Co-Browsing Software Market Size, 2017-2028
  6.5.6 India Co-Browsing Software Market Size, 2017-2028
6.6 South America
  6.6.1 By Country - South America Co-Browsing Software Revenue, 2017-2028
  6.6.2 Brazil Co-Browsing Software Market Size, 2017-2028
  6.6.3 Argentina Co-Browsing Software Market Size, 2017-2028
6.7 Middle East & Africa
  6.7.1 By Country - Middle East & Africa Co-Browsing Software Revenue, 2017-2028
  6.7.2 Turkey Co-Browsing Software Market Size, 2017-2028
  6.7.3 Israel Co-Browsing Software Market Size, 2017-2028
  6.7.4 Saudi Arabia Co-Browsing Software Market Size, 2017-2028
  6.7.5 UAE Co-Browsing Software Market Size, 2017-2028

7 PLAYERS PROFILES

7.1 LogMeIn
  7.1.1 LogMeIn Corporate Summary
  7.1.2 LogMeIn Business Overview
  7.1.3 LogMeIn Co-Browsing Software Major Product Offerings
  7.1.4 LogMeIn Co-Browsing Software Revenue in Global Market (2017-2022)
  7.1.5 LogMeIn Key News
7.2 Surfly
  7.2.1 Surfly Corporate Summary
  7.2.2 Surfly Business Overview
  7.2.3 Surfly Co-Browsing Software Major Product Offerings
  7.2.4 Surfly Co-Browsing Software Revenue in Global Market (2017-2022)
  7.2.5 Surfly Key News
7.3 Upscope
  7.3.1 Upscope Corporate Summary
  7.3.2 Upscope Business Overview
  7.3.3 Upscope Co-Browsing Software Major Product Offerings
  7.3.4 Upscope Co-Browsing Software Revenue in Global Market (2017-2022)
  7.3.5 Upscope Key News
7.4 Acquire
  7.4.1 Acquire Corporate Summary
  7.4.2 Acquire Business Overview
  7.4.3 Acquire Co-Browsing Software Major Product Offerings
  7.4.4 Acquire Co-Browsing Software Revenue in Global Market (2017-2022)
  7.4.5 Acquire Key News
7.5 Glia
  7.5.1 Glia Corporate Summary
  7.5.2 Glia Business Overview
  7.5.3 Glia Co-Browsing Software Major Product Offerings
  7.5.4 Glia Co-Browsing Software Revenue in Global Market (2017-2022)
  7.5.5 Glia Key News
7.6 HBR Labs
  7.6.1 HBR Labs Corporate Summary
  7.6.2 HBR Labs Business Overview
  7.6.3 HBR Labs Co-Browsing Software Major Product Offerings
  7.6.4 HBR Labs Co-Browsing Software Revenue in Global Market (2017-2022)
  7.6.5 HBR Labs Key News
7.7 Revechat
  7.7.1 Revechat Corporate Summary
  7.7.2 Revechat Business Overview
  7.7.3 Revechat Co-Browsing Software Major Product Offerings
  7.7.4 Revechat Co-Browsing Software Revenue in Global Market (2017-2022)
  7.7.5 Revechat Key News
7.8 eGain
  7.8.1 eGain Corporate Summary
  7.8.2 eGain Business Overview
  7.8.3 eGain Co-Browsing Software Major Product Offerings
  7.8.4 eGain Co-Browsing Software Revenue in Global Market (2017-2022)
  7.8.5 eGain Key News
7.9 Glance
  7.9.1 Glance Corporate Summary
  7.9.2 Glance Business Overview
  7.9.3 Glance Co-Browsing Software Major Product Offerings
  7.9.4 Glance Co-Browsing Software Revenue in Global Market (2017-2022)
  7.9.5 Glance Key News
7.10 LiveCaller
  7.10.1 LiveCaller Corporate Summary
  7.10.2 LiveCaller Business Overview
  7.10.3 LiveCaller Co-Browsing Software Major Product Offerings
  7.10.4 LiveCaller Co-Browsing Software Revenue in Global Market (2017-2022)
  7.10.5 LiveCaller Key News
7.11 Pegasystems
  7.11.1 Pegasystems Corporate Summary
  7.11.2 Pegasystems Business Overview
  7.11.3 Pegasystems Co-Browsing Software Major Product Offerings
  7.11.4 Pegasystems Co-Browsing Software Revenue in Global Market (2017-2022)
  7.11.5 Pegasystems Key News
7.12 Talisma
  7.12.1 Talisma Corporate Summary
  7.12.2 Talisma Business Overview
  7.12.3 Talisma Co-Browsing Software Major Product Offerings
  7.12.4 Talisma Co-Browsing Software Revenue in Global Market (2017-2022)
  7.12.5 Talisma Key News
7.13 Talkative
  7.13.1 Talkative Corporate Summary
  7.13.2 Talkative Business Overview
  7.13.3 Talkative Co-Browsing Software Major Product Offerings
  7.13.4 Talkative Co-Browsing Software Revenue in Global Market (2017-2022)
  7.13.5 Talkative Key News
7.14 Vizolution
  7.14.1 Vizolution Corporate Summary
  7.14.2 Vizolution Business Overview
  7.14.3 Vizolution Co-Browsing Software Major Product Offerings
  7.14.4 Vizolution Co-Browsing Software Revenue in Global Market (2017-2022)
  7.14.5 Vizolution Key News
7.15 TeamViewer
  7.15.1 TeamViewer Corporate Summary
  7.15.2 TeamViewer Business Overview
  7.15.3 TeamViewer Co-Browsing Software Major Product Offerings
  7.15.4 TeamViewer Co-Browsing Software Revenue in Global Market (2017-2022)
  7.15.5 TeamViewer Key News

8 CONCLUSION

9 APPENDIX

9.1 Note
9.2 Examples of Clients
9.3 Disclaimer

List Of Tables

LIST OF TABLES

Table 1. Co-Browsing Software Market Opportunities & Trends in Global Market
Table 2. Co-Browsing Software Market Drivers in Global Market
Table 3. Co-Browsing Software Market Restraints in Global Market
Table 4. Key Players of Co-Browsing Software in Global Market
Table 5. Top Co-Browsing Software Players in Global Market, Ranking by Revenue (2021)
Table 6. Global Co-Browsing Software Revenue by Companies, (US$, Mn), 2017-2022
Table 7. Global Co-Browsing Software Revenue Share by Companies, 2017-2022
Table 8. Global Companies Co-Browsing Software Product Type
Table 9. List of Global Tier 1 Co-Browsing Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 10. List of Global Tier 2 and Tier 3 Co-Browsing Software Companies, Revenue (US$, Mn) in 2021 and Market Share
Table 11. By Type – Global Co-Browsing Software Revenue, (US$, Mn), 2021 & 2028
Table 12. By Type - Co-Browsing Software Revenue in Global (US$, Mn), 2017-2022
Table 13. By Type - Co-Browsing Software Revenue in Global (US$, Mn), 2023-2028
Table 14. By Application – Global Co-Browsing Software Revenue, (US$, Mn), 2021 & 2028
Table 15. By Application - Co-Browsing Software Revenue in Global (US$, Mn), 2017-2022
Table 16. By Application - Co-Browsing Software Revenue in Global (US$, Mn), 2023-2028
Table 17. By Region – Global Co-Browsing Software Revenue, (US$, Mn), 2021 & 2028
Table 18. By Region - Global Co-Browsing Software Revenue (US$, Mn), 2017-2022
Table 19. By Region - Global Co-Browsing Software Revenue (US$, Mn), 2023-2028
Table 20. By Country - North America Co-Browsing Software Revenue, (US$, Mn), 2017-2022
Table 21. By Country - North America Co-Browsing Software Revenue, (US$, Mn), 2023-2028
Table 22. By Country - Europe Co-Browsing Software Revenue, (US$, Mn), 2017-2022
Table 23. By Country - Europe Co-Browsing Software Revenue, (US$, Mn), 2023-2028
Table 24. By Region - Asia Co-Browsing Software Revenue, (US$, Mn), 2017-2022
Table 25. By Region - Asia Co-Browsing Software Revenue, (US$, Mn), 2023-2028
Table 26. By Country - South America Co-Browsing Software Revenue, (US$, Mn), 2017-2022
Table 27. By Country - South America Co-Browsing Software Revenue, (US$, Mn), 2023-2028
Table 28. By Country - Middle East & Africa Co-Browsing Software Revenue, (US$, Mn), 2017-2022
Table 29. By Country - Middle East & Africa Co-Browsing Software Revenue, (US$, Mn), 2023-2028
Table 30. LogMeIn Corporate Summary
Table 31. LogMeIn Co-Browsing Software Product Offerings
Table 32. LogMeIn Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 33. Surfly Corporate Summary
Table 34. Surfly Co-Browsing Software Product Offerings
Table 35. Surfly Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 36. Upscope Corporate Summary
Table 37. Upscope Co-Browsing Software Product Offerings
Table 38. Upscope Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 39. Acquire Corporate Summary
Table 40. Acquire Co-Browsing Software Product Offerings
Table 41. Acquire Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 42. Glia Corporate Summary
Table 43. Glia Co-Browsing Software Product Offerings
Table 44. Glia Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 45. HBR Labs Corporate Summary
Table 46. HBR Labs Co-Browsing Software Product Offerings
Table 47. HBR Labs Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 48. Revechat Corporate Summary
Table 49. Revechat Co-Browsing Software Product Offerings
Table 50. Revechat Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 51. eGain Corporate Summary
Table 52. eGain Co-Browsing Software Product Offerings
Table 53. eGain Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 54. Glance Corporate Summary
Table 55. Glance Co-Browsing Software Product Offerings
Table 56. Glance Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 57. LiveCaller Corporate Summary
Table 58. LiveCaller Co-Browsing Software Product Offerings
Table 59. LiveCaller Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 60. Pegasystems Corporate Summary
Table 61. Pegasystems Co-Browsing Software Product Offerings
Table 62. Pegasystems Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 63. Talisma Corporate Summary
Table 64. Talisma Co-Browsing Software Product Offerings
Table 65. Talisma Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 66. Talkative Corporate Summary
Table 67. Talkative Co-Browsing Software Product Offerings
Table 68. Talkative Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 69. Vizolution Corporate Summary
Table 70. Vizolution Co-Browsing Software Product Offerings
Table 71. Vizolution Co-Browsing Software Revenue (US$, Mn), (2017-2022)
Table 72. TeamViewer Corporate Summary
Table 73. TeamViewer Co-Browsing Software Product Offerings
Table 74. TeamViewer Co-Browsing Software Revenue (US$, Mn), (2017-2022)

List Of Figures

LIST OF FIGURES

Figure 1. Co-Browsing Software Segment by Type in 2021
Figure 2. Co-Browsing Software Segment by Application in 2021
Figure 3. Global Co-Browsing Software Market Overview: 2021
Figure 4. Key Caveats
Figure 5. Global Co-Browsing Software Market Size: 2021 VS 2028 (US$, Mn)
Figure 6. Global Co-Browsing Software Revenue, 2017-2028 (US$, Mn)
Figure 7. The Top 3 and 5 Players Market Share by Co-Browsing Software Revenue in 2021
Figure 8. By Type - Global Co-Browsing Software Revenue Market Share, 2017-2028
Figure 9. By Application - Global Co-Browsing Software Revenue Market Share, 2017-2028
Figure 10. By Region - Global Co-Browsing Software Revenue Market Share, 2017-2028
Figure 11. By Country - North America Co-Browsing Software Revenue Market Share, 2017-2028
Figure 12. US Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 13. Canada Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 14. Mexico Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 15. By Country - Europe Co-Browsing Software Revenue Market Share, 2017-2028
Figure 16. Germany Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 17. France Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 18. U.K. Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 19. Italy Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 20. Russia Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 21. Nordic Countries Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 22. Benelux Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 23. By Region - Asia Co-Browsing Software Revenue Market Share, 2017-2028
Figure 24. China Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 25. Japan Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 26. South Korea Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 27. Southeast Asia Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 28. India Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 29. By Country - South America Co-Browsing Software Revenue Market Share, 2017-2028
Figure 30. Brazil Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 31. Argentina Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 32. By Country - Middle East & Africa Co-Browsing Software Revenue Market Share, 2017-2028
Figure 33. Turkey Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 34. Israel Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 35. Saudi Arabia Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 36. UAE Co-Browsing Software Revenue, (US$, Mn), 2017-2028
Figure 37. LogMeIn Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 38. Surfly Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 39. Upscope Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 40. Acquire Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 41. Glia Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 42. HBR Labs Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 43. Revechat Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 44. eGain Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 45. Glance Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 46. LiveCaller Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 47. Pegasystems Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 48. Talisma Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 49. Talkative Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 50. Vizolution Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)
Figure 51. TeamViewer Co-Browsing Software Revenue Year Over Year Growth (US$, Mn) & (2017-2022)