Business Process As A Service (BPaaS) Market - Forecasts from 2019 to 2024
The Business Process as a Service (BPaaS) market is projected to grow at a CAGR of 7.12% during the forecast period of 2018 to 2024. Increasing penetration of advanced technologies into industries has been fueling the digitization of many business processes among the enterprises. However, stringent regulations regarding data security have been responsible for huge investments being made by enterprises into data security. For enterprises who continuously seek a reduction in their costs in order to improve their margins, business process as a service has been a lucrative option. This is driving the adoption of BPaaS among them, thus boosting the growth of the market. The rapid growth of cloud computing has been supporting the enhancements in ‘as-a-service’ offerings by various vendors. Good growth opportunities being offered by this market are attracting many players into it. Availability of a good number of vendors in the market is fuelling the adoption of BPaaS among the end-users, which is contributing to the growth of the market
DRIVERS
Stringent regulations regarding data security
Rapid growth of cloud computing
RESTRAINTS
The reluctance of small enterprises towards migrating to new infrastructure
INDUSTRY UPDATE
In January 2018, Tata Consultancy Services (TCS) announced the launch of TCS HOBS (Hosted OSS/BSS) on Microsoft Azure.
In July 2016, Atos and Xerox launched a new cloud-based ‘Business Process as a Service (BPaaS)’ offering for clients to streamline their finance and accounting functions.
The major players profiled in the Business Process as a Service (BPaaS) market include Accenture, Capgemini, Cognizant, EXL, IBM, Fujitsu, HCL, Genpact, Tata Consultancy Services, and Wipro.
Segmentation
The Business Process as a Service (BPaaS) Market has been analyzed through the following segments:
By Business Process
Human Resource Management
Accounting and Finance
Sales and Marketing
Customer Service and Support
Procurement and Supply Chain Management
Others
By Enterprise Size
Small
Medium
Large
By End-User Industry
BFSI
Communication and Technology
Manufacturing
Retail
Healthcare
Others
By Geography
North America
USA
Canada
Mexico
South America
Brazil
Argentina
Others
Europe
United Kingdom
Germany
France
Spain
Others
Middle East and Africa
Saudi Arabia
Israel
Others
Asia Pacific
China
Japan
Australia
India
Others
DRIVERS
Stringent regulations regarding data security
Rapid growth of cloud computing
RESTRAINTS
The reluctance of small enterprises towards migrating to new infrastructure
INDUSTRY UPDATE
In January 2018, Tata Consultancy Services (TCS) announced the launch of TCS HOBS (Hosted OSS/BSS) on Microsoft Azure.
In July 2016, Atos and Xerox launched a new cloud-based ‘Business Process as a Service (BPaaS)’ offering for clients to streamline their finance and accounting functions.
The major players profiled in the Business Process as a Service (BPaaS) market include Accenture, Capgemini, Cognizant, EXL, IBM, Fujitsu, HCL, Genpact, Tata Consultancy Services, and Wipro.
Segmentation
The Business Process as a Service (BPaaS) Market has been analyzed through the following segments:
By Business Process
Human Resource Management
Accounting and Finance
Sales and Marketing
Customer Service and Support
Procurement and Supply Chain Management
Others
By Enterprise Size
Small
Medium
Large
By End-User Industry
BFSI
Communication and Technology
Manufacturing
Retail
Healthcare
Others
By Geography
North America
USA
Canada
Mexico
South America
Brazil
Argentina
Others
Europe
United Kingdom
Germany
France
Spain
Others
Middle East and Africa
Saudi Arabia
Israel
Others
Asia Pacific
China
Japan
Australia
India
Others
1. INTRODUCTION
1.1. Market Overview
1.2. Market Definition
1.3. Scope of the Study
1.4. Currency
1.5. Assumptions
1.6. Base, and Forecast Years Timeline
2. RESEARCH METHODOLOGY
2.1. Research Design
2.2. Secondary Sources
3. KEY FINDINGS
4. MARKET DYNAMICS
4.1. Market Segmentation
4.2. Market Drivers
4.3. Market Restraints
4.4. Market Opportunities
4.5. Porter’s Five Forces Analysis
4.5.1. Bargaining Power of Suppliers
4.5.2. Bargaining Power of Buyers
4.5.3. Threat of New Entrants
4.5.4. Threat of Substitutes
4.5.5. Competitive Rivalry in the Industry
4.6. Life Cycle Analysis - Regional Snapshot
4.7. Market Attractiveness
5. BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET BY BUSINESS PROCESS
5.1. Human Resource Management
5.2. Accounting and Finance
5.3. Sales and Marketing
5.4. Customer Service and Support
5.5. Procurement and Supply Chain Management
5.6. Others
6. BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET BY BUSINESS PROCESS
6.1. Small
6.2. Medium
6.3. Large
7. BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET BY END-USER INDUSTRY
7.1. BFSI
7.2. Communication and Technology
7.3. Manufacturing
7.4. Retail
7.5. Healthcare
7.6. Others
8. BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET BY GEOGRAPHY
8.1. North America
8.1.1. USA
8.1.2. Canada
8.1.3. Mexico
8.2. South America
8.2.1. Brazil
8.2.2. Argentina
8.2.3. Others
8.3. Europe
8.3.1. United Kingdom
8.3.2. Germany
8.3.3. France
8.3.4. Spain
8.3.5. Others
8.4. Middle East and Africa
8.4.1. Saudi Arabia
8.4.2. Israel
8.4.3. Others
8.5. Asia Pacific
8.5.1. China
8.5.2. Japan
8.5.3. Australia
8.5.4. India
8.5.5. Others
9. COMPETITIVE INTELLIGENCE
9.1. Competitive Benchmarking and Analysis
9.2. Recent Investments and Deals
9.3. Strategies of Key Players
10. COMPANY PROFILES
10.1. Accenture
10.2. Capgemini
10.3. Cognizant
10.4. EXL
10.5. IBM
10.6. Fujitsu
10.7. HCL
10.8. Genpact
10.9. Tata Consultancy Services
10.10. Wipro
LIST OF FIGURES
LIST OF TABLES
1.1. Market Overview
1.2. Market Definition
1.3. Scope of the Study
1.4. Currency
1.5. Assumptions
1.6. Base, and Forecast Years Timeline
2. RESEARCH METHODOLOGY
2.1. Research Design
2.2. Secondary Sources
3. KEY FINDINGS
4. MARKET DYNAMICS
4.1. Market Segmentation
4.2. Market Drivers
4.3. Market Restraints
4.4. Market Opportunities
4.5. Porter’s Five Forces Analysis
4.5.1. Bargaining Power of Suppliers
4.5.2. Bargaining Power of Buyers
4.5.3. Threat of New Entrants
4.5.4. Threat of Substitutes
4.5.5. Competitive Rivalry in the Industry
4.6. Life Cycle Analysis - Regional Snapshot
4.7. Market Attractiveness
5. BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET BY BUSINESS PROCESS
5.1. Human Resource Management
5.2. Accounting and Finance
5.3. Sales and Marketing
5.4. Customer Service and Support
5.5. Procurement and Supply Chain Management
5.6. Others
6. BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET BY BUSINESS PROCESS
6.1. Small
6.2. Medium
6.3. Large
7. BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET BY END-USER INDUSTRY
7.1. BFSI
7.2. Communication and Technology
7.3. Manufacturing
7.4. Retail
7.5. Healthcare
7.6. Others
8. BUSINESS PROCESS AS A SERVICE (BPAAS) MARKET BY GEOGRAPHY
8.1. North America
8.1.1. USA
8.1.2. Canada
8.1.3. Mexico
8.2. South America
8.2.1. Brazil
8.2.2. Argentina
8.2.3. Others
8.3. Europe
8.3.1. United Kingdom
8.3.2. Germany
8.3.3. France
8.3.4. Spain
8.3.5. Others
8.4. Middle East and Africa
8.4.1. Saudi Arabia
8.4.2. Israel
8.4.3. Others
8.5. Asia Pacific
8.5.1. China
8.5.2. Japan
8.5.3. Australia
8.5.4. India
8.5.5. Others
9. COMPETITIVE INTELLIGENCE
9.1. Competitive Benchmarking and Analysis
9.2. Recent Investments and Deals
9.3. Strategies of Key Players
10. COMPANY PROFILES
10.1. Accenture
10.2. Capgemini
10.3. Cognizant
10.4. EXL
10.5. IBM
10.6. Fujitsu
10.7. HCL
10.8. Genpact
10.9. Tata Consultancy Services
10.10. Wipro
LIST OF FIGURES
LIST OF TABLES
