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Autonomous Agents Market by Deployment Type (Cloud and On-premises), Organization Size (SMEs and Large Enterprises), Vertical (BFSI, IT and Telecom, Manufacturing, Healthcare, Transportation and Mobility), and Region - Global Forecast to 2024

May 2019 | 96 pages | ID: AE1C5496ACAEN
MarketsandMarkets

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The increase in deployment of Artificial Intelligence (AI)-based applications across enterprises is expected to drive the overall growth of the autonomous agents market

The global autonomous agents market is expected to grow from USD 345 million in 2019 to USD 2,992 million by 2024, at a Compound Annual Growth Rate (CAGR) of 54% during the forecast period. The autonomous agents market is driven by various factors, such as growing deployment of AI-based applications across enterprises. However, issues related to unsupervised learning and heavy investment in converting unstructured data into structured data can hinder the growth of the market.

Cloud segment to grow at the highest CAGR during the forecast period

Cloud solutions provide various advantages, such as reduced operational cost, low maintenance cost, higher scalability, accessibility of real-time information, and enhanced business efficiency over the on-premises solutions. Furthermore, it lowers the IT budgets, reduces the financial risks, and increases flexibility. Therefore, Small and Medium-sized Enterprises (SMEs) majorly prefer the cloud-based deployment type. Moreover, rapid advancements in cloud technology, with security as their priority and the rising cost of support and maintenance of on-premises solutions will drive the growth of cloud-based autonomous agents.

IT and telecom vertical to hold the highest market share during the forecast period

The IT and telecom vertical is characterized by the increased complexity of communication networks to support advanced technologies, such as software defined - wide area network, and network function virtualization. The vertical has increased demand for intelligent and optimized network operations to cater to the demand for communication service providers. The vertical is integrating autonomous agents, AI and machine learning to automate their network operations and enhance the consumer experience. Autonomous agents are able to optimize network operations and enable autonomous network operations. However, though the majority of AI in these applications are restricted to statistical analysis and big data tools, autonomous agents are expected to have high demand over the forecast period.

APAC to record the highest growth rate during the forecast period

The companies operating in the APAC region would benefit from the flexible economic conditions, industrialization and globalization policies of the governments, and the expanding digitalization, which is expected to have a huge impact on the business community in the region. The other emerging economies, such as India, Singapore, and Malaysia are looking forward to integrating new technologies into their businesses. These developments show that the APAC region is well-versed in adopting autonomous agents across various verticals, with a major focus on BFSI, and IT and telecom verticals. The companies in this region are practicing the strategy of increasing its customer base through acquisitions and partnerships with the significant players in the autonomous agents market.

In-depth interviews were conducted with Chief Executive Officers (CEOs), marketing directors, other innovation and technology directors, and executives from various key organizations operating in the autonomous agents marketplace.
  • By company type: Tier 1 – 38%, Tier 2 – 42%, and Tier 3 – 20%
  • By designation: C-level – 40%, D-level – 35%, and Others – 25%
  • By region: North America–35%, Europe–27%, APAC– 23%, RoW*- 15%

*RoW includes Latin America and MEA

Major vendors offering autonomous agents solutions and services across the globe include Oracle (US), IBM (US), SAP (Germany), AWS (US), SAS (US), Infosys (India), Nuance Communications (US), FICO (US), Fetch.AI (UK), Affectiva (US), Intel (US), Salesforce (US), Aptiv (Ireland), Google (US) and Microsoft (US). The study includes an in-depth competitive analysis of these key players in the autonomous agents market, with their company profiles, recent developments, and key market strategies.

Research Coverage

The market study covers the autonomous agents market across segments. The report aims at estimating the autonomous agents market size and future growth potential across different segments, such as deployment type, organization size, vertical, and region. Furthermore, the report also includes an in-depth competitive analysis of the key players in the market, their strengths and weaknesses, recent developments, and key market strategies.

Key Benefits of Buying the Report

The report will help the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall autonomous agents market and the subsegments. This report will help stakeholders understand the competitive landscape and gain more insights to position their businesses better and to plan suitable go-to-market strategies. The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.
1 INTRODUCTION

1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
1.3 MARKET SCOPE
  1.3.1 MARKET SEGMENTATION
1.4 YEARS CONSIDERED FOR THE STUDY
1.5 CURRENCY CONSIDERED
1.6 STAKEHOLDERS

2 RESEARCH METHODOLOGY

2.1 RESEARCH DATA
  2.1.1 SECONDARY DATA
  2.1.2 PRIMARY DATA
    2.1.2.1 Breakup of primary profiles
    2.1.2.2 Key industry insights
2.2 MARKET BREAKUP AND DATA TRIANGULATION
2.3 MARKET SIZE ESTIMATION
  2.3.1 TOP-DOWN APPROACH
  2.3.2 BOTTOM-UP APPROACH
2.4 ASSUMPTIONS FOR THE STUDY
2.5 LIMITATIONS OF THE STUDY

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS

4.1 ATTRACTIVE GROWTH OPPORTUNITIES IN THE AUTONOMOUS AGENTS MARKET
4.2 AUTONOMOUS AGENTS MARKET, BY ORGANIZATION SIZE, 2019
4.3 AUTONOMOUS AGENTS MARKET, BY VERTICAL, 2019
4.4 AUTONOMOUS AGENTS MARKET: MARKET INVESTMENT SCENARIO, 2019–2024

5 MARKET OVERVIEW AND INDUSTRY TRENDS

5.1 INTRODUCTION
5.2 MARKET DYNAMICS
  5.2.1 DRIVERS
    5.2.1.1 Increasing number of AI applications
    5.2.1.2 Increased availability of parallel computational resources
    5.2.1.3 Growth of large and complex data sets driving the need for autonomous agents
  5.2.2 RESTRAINTS
    5.2.2.1 Issues related to unsupervised learning
    5.2.2.2 Need for heavy investment in converting unstructured data into structured data
    5.2.2.3 Lack of skilled workforce and absence of standards and protocols
  5.2.3 OPPORTUNITIES
    5.2.3.1 Integration of AI with cloud
    5.2.3.2 Advancements in AI and ML
  5.2.4 CHALLENGES
    5.2.4.1 Limited use cases of autonomous agents
    5.2.4.2 Increased network complexity
    5.2.4.3 Data privacy and security concerns
5.3 TYPES OF AUTONOMOUS AGENTS
  5.3.1 TRADITIONAL INDUSTRIAL ROBOTS
  5.3.2 MOBILE ROBOTS
  5.3.3 SOFTBOTS
  5.3.4 COMPUTER SIMULATIONS
5.4 EVOLUTION
5.5 INDUSTRY STANDARDS
  5.5.1 DISTRIBUTED MANAGEMENT TASK FORCE STANDARDS
  5.5.2 CLOUD INFRASTRUCTURE MANAGEMENT INTERFACE
  5.5.3 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT
  5.5.4 ORGANIZATION FOR THE ADVANCEMENT OF STRUCTURED INFORMATION STANDARDS
  5.5.5 INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
  5.5.6 STORAGE NETWORKING INDUSTRY ASSOCIATION—CLOUD DATA MANAGEMENT INTERFACE

6 AUTONOMOUS AGENTS MARKET, BY DEPLOYMENT TYPE

6.1 INTRODUCTION
6.2 CLOUD
  6.2.1 ABILITY TO ACCESS REAL-TIME DATA FROM ANYWHERE, FLEXIBILITY, AND COST-EFFECTIVENESS ARE THE MAJOR FACTORS TO DRIVE THE ADOPTION RATE OF CLOUD-BASED AUTONOMOUS AGENTS
6.3 ON-PREMISES
  6.3.1 GROWING DEMAND FOR DATA SECURITY AMONG ENTERPRISES TO DRIVE THE ADOPTION OF ON-PREMISES AUTONOMOUS AGENTS

7 AUTONOMOUS AGENTS MARKET, BY ORGANIZATION SIZE

7.1 INTRODUCTION
7.2 SMALL AND MEDIUM-SIZED ENTERPRISES
  7.2.1 ELIMINATION OF HUMAN INTERVENTION TO OPERATE TEDIOUS TASKS TO DRIVE THE DEMAND FOR AUTONOMOUS AGENTS IN SMALL AND MEDIUM-SIZED ENTERPRISES
7.3 LARGE ENTERPRISES
  7.3.1 GROWING DEMAND TO AUTOMATE BUSINESS PROCESSES AND ENHANCE THE CUSTOMER EXPERIENCE TO BOOST THE ADOPTION OF AUTONOMOUS AGENTS IN LARGE ENTERPRISES

8 AUTONOMOUS AGENTS MARKET, BY VERTICAL

8.1 INTRODUCTION
8.2 BANKING, FINANCIAL SERVICES, AND INSURANCE
  8.2.1 DEMAND FOR ALGORITHMIC TRADING SYSTEMS IN BFSI VERTICAL TO DRIVE THE MARKET GROWTH
8.3 IT AND TELECOM
  8.3.1 IT AND TELECOM VERTICAL TO INTEGRATE AUTONOMOUS AGENTS, AI, AND ML TO AUTOMATE NETWORK OPERATIONS AND ENHANCE CONSUMER EXPERIENCE
8.4 MANUFACTURING
  8.4.1 USE OF AUTONOMOUS AGENTS TO INCREASE IN VARIOUS MANUFACTURING APPLICATIONS
8.5 HEALTHCARE
  8.5.1 HEALTHCARE VERTICAL TO ADOPT AUTONOMOUS AGENTS TO IMPROVE DECISION-MAKING
8.6 TRANSPORTATION AND MOBILITY
  8.6.1 TRANSPORTATION AND MOBILITY VERTICAL TO USE AUTONOMOUS AGENTS, AI PLATFORMS, AND THE ML TECHNOLOGY TO SOLVE TRAFFIC CONGESTION-RELATED PROBLEMS
8.7 OTHERS

9 AUTONOMOUS AGENTS MARKET, BY REGION

9.1 INTRODUCTION
9.2 NORTH AMERICA
  9.2.1 ABILITY TO INVEST IN HIGH-GROWTH TECHNOLOGIES TO DRIVE THE ADOPTION OF AUTONOMOUS AGENTS IN NORTH AMERICA
9.3 EUROPE
  9.3.1 ESTABLISHMENT OF RELEVANT FRAMEWORK FOR POLICY DEVELOPMENT AND ADOPTION OF EMERGING TECHNOLOGIES ACROSS VERTICALS TO BOOST THE ADOPTION OF AUTONOMOUS AGENTS IN EUROPE
9.4 ASIA PACIFIC
  9.4.1 RISING ADOPTION OF ADVANCED TECHNOLOGIES TO INCREASE THE GROWTH OPPORTUNITIES FOR AUTONOMOUS AGENTS IN ASIA PACIFIC
9.5 REST OF THE WORLD

10 COMPETITIVE LANDSCAPE

10.1 INTRODUCTION
  10.1.1 NEW PRODUCT/SOLUTION LAUNCHES AND PRODUCT ENHANCEMENTS
  10.1.2 BUSINESS EXPANSIONS
  10.1.3 ACQUISITIONS
  10.1.4 PARTNERSHIPS AND COLLABORATIONS

11 COMPANY PROFILES

11.1 INTRODUCTION
(Business Overview, Products with Potential Autonomous Agents Capabilities, Key Insights, Recent Developments, SWOT Analysis, MnM View)*
11.2 ORACLE
11.3 IBM
11.4 SAP
11.5 AWS
11.6 SAS
11.7 INFOSYS
11.8 NUANCE COMMUNICATIONS
11.9 FICO
11.10 FETCH.AI
11.11 AFFECTIVA
11.12 INTEL
11.13 SALESFORCE
11.14 APTIV
11.15 GOOGLE
11.16 MICROSOFT
*Details on Business Overview, Products with Potential Autonomous Agents Capabilities, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

12 APPENDIX

12.1 DISCUSSION GUIDE
12.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
12.3 AVAILABLE CUSTOMIZATIONS
12.4 RELATED REPORTS
12.5 AUTHOR DETAILS

LIST OF TABLES

TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2016–2018
TABLE 2 AUTONOMOUS AGENTS MARKET SIZE, BY DEPLOYMENT TYPE, 2017–2024 (USD MILLION)
TABLE 3 CLOUD: AUTONOMOUS AGENTS MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 4 ON-PREMISES: AUTONOMOUS AGENTS MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 5 AUTONOMOUS AGENTS MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
TABLE 6 SMALL AND MEDIUM-SIZED ENTERPRISES: AUTONOMOUS AGENTS MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 7 LARGE ENTERPRISES: AUTONOMOUS AGENTS MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 8 AUTONOMOUS AGENTS MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
TABLE 9 BANKING, FINANCIAL SERVICES, AND INSURANCE: AUTONOMOUS AGENTS MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 10 IT AND TELECOM: AUTONOMOUS AGENTS MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 11 MANUFACTURING: AUTONOMOUS AGENTS MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 12 HEALTHCARE: AUTONOMOUS AGENTS MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 13 TRANSPORTATION AND MOBILITY: AUTONOMOUS AGENTS MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 14 OTHERS: AUTONOMOUS AGENTS MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 15 AUTONOMOUS AGENTS MARKET SIZE, BY REGION, 2017–2024 (USD MILLION)
TABLE 16 NORTH AMERICA: AUTONOMOUS AGENTS MARKET SIZE, BY DEPLOYMENT TYPE, 2017–2024 (USD MILLION)
TABLE 17 NORTH AMERICA: AUTONOMOUS AGENTS MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
TABLE 18 NORTH AMERICA: AUTONOMOUS AGENTS MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
TABLE 19 EUROPE: AUTONOMOUS AGENTS MARKET SIZE, BY DEPLOYMENT TYPE, 2017–2024 (USD MILLION)
TABLE 20 EUROPE: AUTONOMOUS AGENTS MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
TABLE 21 EUROPE: AUTONOMOUS AGENTS MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
TABLE 22 ASIA PACIFIC: AUTONOMOUS AGENTS MARKET SIZE, BY DEPLOYMENT TYPE, 2017–2024 (USD MILLION)
TABLE 23 ASIA PACIFIC: AUTONOMOUS AGENTS MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
TABLE 24 ASIA PACIFIC: AUTONOMOUS AGENTS MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
TABLE 25 REST OF THE WORLD: AUTONOMOUS AGENTS MARKET SIZE, BY DEPLOYMENT TYPE, 2017–2024 (USD MILLION)
TABLE 26 REST OF THE WORLD: AUTONOMOUS AGENTS MARKET SIZE, BY ORGANIZATION SIZE, 2017–2024 (USD MILLION)
TABLE 27 REST OF THE WORLD: AUTONOMOUS AGENTS MARKET SIZE, BY VERTICAL, 2017–2024 (USD MILLION)
TABLE 28 NEW PRODUCT/SOLUTION LAUNCHES AND PRODUCT ENHANCEMENTS, 2016–2019
TABLE 29 BUSINESS EXPANSIONS, 2016–2018
TABLE 30 ACQUISITIONS, 2017–2018
TABLE 31 PARTNERSHIPS AND COLLABORATIONS, 2017–2018

LIST OF FIGURES

FIGURE 1 AUTONOMOUS AGENTS MARKET: RESEARCH DESIGN
FIGURE 2 AUTONOMOUS AGENTS MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
FIGURE 3 GLOBAL AUTONOMOUS AGENTS MARKET SIZE, 2017–2024 (USD MILLION)
FIGURE 4 SEGMENTS WITH THE HIGHEST CAGR IN THE AUTONOMOUS AGENTS MARKET
FIGURE 5 NORTH AMERICA ACCOUNTED FOR THE HIGHEST MARKET SHARE IN 2019
FIGURE 6 INCREASING ADOPTION OF ARTIFICIAL INTELLIGENCE-BASED SOLUTIONS TO POSITIVELY AFFECT THE AUTONOMOUS AGENTS ADOPTION
FIGURE 7 LARGE ENTERPRISES SEGMENT TO HAVE A HIGHER MARKET SHARE IN 2019
FIGURE 8 IT AND TELECOM VERTICAL TO HAVE THE LARGEST MARKET SIZE IN 2019
FIGURE 9 ASIA PACIFIC TO EMERGE AS THE BEST MARKET FOR INVESTMENTS IN THE NEXT 5 YEARS
FIGURE 10 DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: AUTONOMOUS AGENTS MARKET
FIGURE 11 CLOUD SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
FIGURE 12 SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
FIGURE 13 MANUFACTURING VERTICAL TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
FIGURE 14 ASIA PACIFIC TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
FIGURE 15 NORTH AMERICA: MARKET SNAPSHOT
FIGURE 16 ASIA PACIFIC: MARKET SNAPSHOT
FIGURE 17 KEY DEVELOPMENTS BY THE LEADING PLAYERS IN THE AUTONOMOUS AGENTS MARKET, 2016–2019
FIGURE 18 GEOGRAPHIC REVENUE MIX OF THE TOP MARKET PLAYERS
FIGURE 19 ORACLE: COMPANY SNAPSHOT
FIGURE 20 ORACLE: SWOT ANALYSIS
FIGURE 21 IBM: COMPANY SNAPSHOT
FIGURE 22 IBM: SWOT ANALYSIS
FIGURE 23 SAP: COMPANY SNAPSHOT
FIGURE 24 SAP: SWOT ANALYSIS
FIGURE 25 AWS: COMPANY SNAPSHOT
FIGURE 26 SAS: COMPANY SNAPSHOT
FIGURE 27 INFOSYS: COMPANY SNAPSHOT
FIGURE 28 NUANCE COMMUNICATIONS: COMPANY SNAPSHOT
FIGURE 29 FICO: COMPANY SNAPSHOT


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