Automation COE Market by Service (Implementation Support, Governance, Design & Testing), Organization Size (SMEs and Large Enterprises), Vertical (BFSI, Manufacturing, Healthcare & Life Sciences) and Region - Global Forecast to 2027
The automation CoE market size to grow from USD 0.3 billion in 2022 to USD 1.5 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 36.9% during the forecast period. The automation COE market is expected to grow at a significant rate during the forecast period, owing to various business drivers. Some factors driving the growth of the automation COE market are significant improvements in ROIs across businesses, reduced data entry errors, and improved quality with reduced risk.
An automation center of excellence (COE) treats enterprise automation as an ongoing project requiring planning, testing, and regular evaluation. The automation COE framework can be divided into two interrelated pillars: people & processes and systems & infrastructure. In both parts of the framework, it is essential to lay a solid foundation for ongoing enterprise automation projects.
As per UiPath, an automation COE is an internal team that streamlines automation output, provides structure, and helps users scale automation throughout the enterprise. Having a team of automation experts can help users save time and money in developing strategies, ensuring that the company gets the most out of the automation program.
Technology & consulting services to register for the largest market size during the forecast period
Based on services, the automation COE market is segmented into technology assessment & consulting services, design & testing services, governance services, and implementation support services. Automation COE combines multiple technologies to automate complex end-to-end business processes that involve decision-making and continuous learning. Businesses leverage this opportunity by automating small rule-based tasks to complex business processes. To respond to this dynamic trend, organizations need superior automation capabilities.
Large Enterprises to account for the largest market size during the forecast period
Based on organization size, the automation COE market has been segmented into SMEs and large enterprises. SMEs are enterprises with an employee strength of 1–1,000, while large enterprises have an employee strength of more than 1,000. With globalization, organizations have recognized the need to train the internal staff, as well as customers, to attain their business goals. Companies require technologies that can assist them in improving their profit margins and operational efficiencies. Large enterprises are expected to rapidly adopt automation COE in the coming years due to their complex network of channel partners present across the globe.
Asia Pacific to hold highest CAGR during the forecast period
Based on regions, the automation COE market is segmented into North America, Asia Pacific, Europe, and the Rest of the World (RoW). The RoW covers the Middle East & Africa and Latin America. North America is expected to dominate the market during the forecast period. The growth of the North American market can be attributed to the presence of leading service providers for automation COE and increasing investments in R&D in this region.
Enterprises across all regions are increasingly opting for integration and automation technologies for various business operations, such as finance, HR, sales, marketing, and customer support. The Work Automation Index 2022 found that 66% of organizations in North America now use COE platforms in five or more departments, and the number of organizations with seven automated departments has almost tripled since 2019. North America and Europe are expected to hold relatively larger shares of the market, as companies in these regions are early adopters of trending technologies.
Breakdown of primaries
In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the frontline workers training market.
Research Coverage
The research study for the automation COE market involved extensive use of secondary sources, directories, the Journal of Information Systems & Technology Management, the RPA Journal, and paid databases. Primary sources were mainly industry experts from core and related industries, preferred automation COE solution and service providers, third-party service providers, consulting service providers, end users, and other commercial enterprises. In-depth interviews were conducted with various primary respondents, including key industry participants and subject-matter experts, to obtain and verify critical qualitative and quantitative information, and assess the prospects of the market.
Key Benefits of Buying the Report
The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall frontline workers training market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.
An automation center of excellence (COE) treats enterprise automation as an ongoing project requiring planning, testing, and regular evaluation. The automation COE framework can be divided into two interrelated pillars: people & processes and systems & infrastructure. In both parts of the framework, it is essential to lay a solid foundation for ongoing enterprise automation projects.
As per UiPath, an automation COE is an internal team that streamlines automation output, provides structure, and helps users scale automation throughout the enterprise. Having a team of automation experts can help users save time and money in developing strategies, ensuring that the company gets the most out of the automation program.
Technology & consulting services to register for the largest market size during the forecast period
Based on services, the automation COE market is segmented into technology assessment & consulting services, design & testing services, governance services, and implementation support services. Automation COE combines multiple technologies to automate complex end-to-end business processes that involve decision-making and continuous learning. Businesses leverage this opportunity by automating small rule-based tasks to complex business processes. To respond to this dynamic trend, organizations need superior automation capabilities.
Large Enterprises to account for the largest market size during the forecast period
Based on organization size, the automation COE market has been segmented into SMEs and large enterprises. SMEs are enterprises with an employee strength of 1–1,000, while large enterprises have an employee strength of more than 1,000. With globalization, organizations have recognized the need to train the internal staff, as well as customers, to attain their business goals. Companies require technologies that can assist them in improving their profit margins and operational efficiencies. Large enterprises are expected to rapidly adopt automation COE in the coming years due to their complex network of channel partners present across the globe.
Asia Pacific to hold highest CAGR during the forecast period
Based on regions, the automation COE market is segmented into North America, Asia Pacific, Europe, and the Rest of the World (RoW). The RoW covers the Middle East & Africa and Latin America. North America is expected to dominate the market during the forecast period. The growth of the North American market can be attributed to the presence of leading service providers for automation COE and increasing investments in R&D in this region.
Enterprises across all regions are increasingly opting for integration and automation technologies for various business operations, such as finance, HR, sales, marketing, and customer support. The Work Automation Index 2022 found that 66% of organizations in North America now use COE platforms in five or more departments, and the number of organizations with seven automated departments has almost tripled since 2019. North America and Europe are expected to hold relatively larger shares of the market, as companies in these regions are early adopters of trending technologies.
Breakdown of primaries
In-depth interviews were conducted with Chief Executive Officers (CEOs), innovation and technology directors, system integrators, and executives from various key organizations operating in the frontline workers training market.
- By Company: Tier I: 35%, Tier II: 45%, and Tier III: 20%
- By Designation: C-Level Executives: 35%, D-Level Executives: 25%, and Managers: 40%
- By Region: APAC: 30%, Europe: 20%, North America: 45%, Rest of the World: 5%
Research Coverage
The research study for the automation COE market involved extensive use of secondary sources, directories, the Journal of Information Systems & Technology Management, the RPA Journal, and paid databases. Primary sources were mainly industry experts from core and related industries, preferred automation COE solution and service providers, third-party service providers, consulting service providers, end users, and other commercial enterprises. In-depth interviews were conducted with various primary respondents, including key industry participants and subject-matter experts, to obtain and verify critical qualitative and quantitative information, and assess the prospects of the market.
Key Benefits of Buying the Report
The report would provide the market leaders/new entrants in this market with information on the closest approximations of the revenue numbers for the overall frontline workers training market and its subsegments. It would help stakeholders understand the competitive landscape and gain more insights better to position their business and plan suitable go-to-market strategies. It also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.
1 INTRODUCTION
1.1 STUDY OBJECTIVES
1.2 MARKET DEFINITION
1.2.1 INCLUSIONS & EXCLUSIONS
1.3 MARKET SCOPE
1.3.1 MARKET SEGMENTATION
1.3.2 REGIONS COVERED
1.3.3 YEARS CONSIDERED
1.4 CURRENCY CONSIDERED
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2019–2021
1.5 STAKEHOLDERS
2 RESEARCH METHODOLOGY
2.1 RESEARCH DATA
FIGURE 1 AUTOMATION COE MARKET: RESEARCH DESIGN
2.1.1 SECONDARY DATA
2.1.2 PRIMARY DATA
TABLE 2 PRIMARY INTERVIEWS
2.1.2.1 Breakup of primary profiles
2.1.2.2 Key industry insights
2.2 MARKET BREAKUP & DATA TRIANGULATION
FIGURE 2 DATA TRIANGULATION
2.3 MARKET SIZE ESTIMATION
FIGURE 3 AUTOMATION COE MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
2.3.1 TOP-DOWN APPROACH
2.3.2 BOTTOM-UP APPROACH
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY – BOTTOM-UP APPROACH 1 (SUPPLY SIDE): REVENUE FROM SOLUTIONS/SERVICES
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY – BOTTOM-UP APPROACH 2 (SUPPLY SIDE): COLLECTIVE REVENUE FROM ALL SERVICES
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY – BOTTOM-UP APPROACH 3 (SUPPLY SIDE): COLLECTIVE REVENUE FROM ALL SERVICES
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY – BOTTOM-UP APPROACH 4 (DEMAND SIDE): SHARE OF AUTOMATION COE THROUGH OVERALL SPENDING
2.4 MARKET FORECAST
TABLE 3 FACTOR ANALYSIS
2.5 ASSUMPTIONS
2.6 LIMITATIONS
3 EXECUTIVE SUMMARY
TABLE 4 GLOBAL AUTOMATION COE MARKET SIZE AND GROWTH RATE, 2020–2027 (USD MILLION, Y-O-Y%)
FIGURE 8 TECHNOLOGY ASSESSMENT & CONSULTING SEGMENT TO HOLD LARGER SHARE OF AUTOMATION COE MARKET IN 2022
FIGURE 9 LARGE ENTERPRISES TO DOMINATE MARKET IN 2022
FIGURE 10 BFSI VERTICAL TO ACCOUNT FOR LARGEST SHARE OF MARKET IN 2022
FIGURE 11 NORTH AMERICA TO HOLD HIGHEST SHARE OF AUTOMATION COE MARKET IN 2022
4 PREMIUM INSIGHTS
4.1 OPPORTUNITIES IN AUTOMATION COE MARKET
FIGURE 12 SIGNIFICANT IMPROVEMENTS IN ROI ACROSS BUSINESSES TO DRIVE GROWTH IN MARKET
4.2 AUTOMATION COE MARKET: BY TOP 2 SERVICES AND TOP 3 VERTICALS
FIGURE 13 TECHNOLOGY ASSESSMENT & CONSULTING SEGMENT AND BFSI VERTICAL TO HOLD HIGH MARKET SHARES IN 2022
4.3 AUTOMATION COE MARKET: BY REGION
FIGURE 14 NORTH AMERICA TO HOLD HIGHEST SHARE IN 2022
5 MARKET OVERVIEW AND INDUSTRY TRENDS
5.1 INTRODUCTION
5.2 MARKET DYNAMICS
FIGURE 15 AUTOMATION COE MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
5.2.1 DRIVERS
5.2.1.1 Significant improvements in ROI across businesses
5.2.1.2 Reduced data entry errors
5.2.1.3 Improved quality with reduced risk
5.2.2 RESTRAINTS
5.2.2.1 High development and deployment costs
5.2.2.2 Dependence on suppliers and inadequate capabilities to scale automation over time
5.2.3 OPPORTUNITIES
5.2.3.1 Reduced churn
5.2.3.2 Continuity of operations using RPA maintenance
5.2.3.3 Rise in demand for automation from different industries
5.2.4 CHALLENGES
5.2.4.1 Employee hesitation and fear of automation due to worries about losing jobs
5.2.4.2 Lack of knowledge among departments
5.2.4.3 Optimizing business processes prior to automation
5.3 INDUSTRY TRENDS
5.3.1 MARKET EVOLUTION
FIGURE 16 EVOLUTION OF AUTOMATION COE MARKET
5.3.2 PATENT ANALYSIS
5.3.2.1 Methodology
5.3.2.2 Document type
TABLE 5 PATENTS FILED, 2018–2021
5.3.2.3 Innovation and patent applications
FIGURE 17 TOTAL NUMBER OF PATENTS GRANTED IN A YEAR, 2018–2021
5.3.2.4 Top applicants
FIGURE 18 TOP 10 COMPANIES WITH HIGHEST NUMBER OF PATENT APPLICATIONS, 2018–2021
5.4 TARIFF AND REGULATORY LANDSCAPE
5.4.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 6 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 7 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 8 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 9 MIDDLE EAST & AFRICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 10 LATIN AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
5.5 TECHNOLOGY ANALYSIS
5.5.1 ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING
5.5.2 NATURAL LANGUAGE PROCESSING
5.5.3 OPTICAL CHARACTER RECOGNITION
5.5.4 CLOUD COMPUTING
5.5.5 COMPUTER VISION
5.6 CASE STUDY ANALYSIS
5.6.1 CASE STUDY: PROSEGUR SECURES USD 12 MILLION IN SAVINGS WITH STRATEGIC INTELLIGENT AUTOMATION PROGRAM
5.6.2 CASE STUDY: OHIO’S HOSPICE DELIVERS IMPROVED PATIENT AND EMPLOYEE EXPERIENCE WITH NEW DIGITAL WORKFORCE
5.6.3 CASE STUDY: AGCO EMPLOYEES NEGOTIATE CONTRACTS AND LET DIGITAL WORKERS MANAGE PAPERWORK
5.6.4 CASE STUDY: AGCO IS FUTURE-PROOFING ITS BUSINESS WITH INTELLIGENT AUTOMATION
5.6.5 CASE STUDY: UNIPER TRANSFORMS BUSINESS WITH AUTOMATION
5.6.6 CASE STUDY: CUSTODIAL AGENCY AT DUTCH MINISTRY OF JUSTICE USES AUTOMATION TO IMPROVE SERVICES FOR RESIDENTS OF NETHERLANDS
5.6.7 CASE STUDY: WALL-TO-WALL AUTOMATION 360 SAVES NEWCASTLE HOSPITALS 7,000 HOURS ANNUALLY, IMPROVING STAFF WORK-LIFE BALANCE
5.6.8 CASE STUDY: RAPID ROI FROM RPA – SYNERGY AUTOMATES BILLING TO REALIZE SIGNIFICANT VALUE
5.6.9 CASE STUDY: LUMEVITY – FINDING QUICK AUTOMATION WINS WITH FORTRESSIQ
5.6.10 CASE STUDY: ARAB NATIONAL BANK SAVED 64K+ HOURS BY SUCCESSFULLY IMPLEMENTING BOTS TO AUTOMATE PROCESSES
5.7 ECOSYSTEM
FIGURE 19 AUTOMATION COE MARKET: ECOSYSTEM
5.8 SUPPLY CHAIN ANALYSIS
FIGURE 20 SUPPLY CHAIN ANALYSIS
TABLE 11 AUTOMATION COE MARKET: SUPPLY CHAIN
5.9 SEVEN PILLARS OF ROBOTIC OPERATING MODEL (ROM)
FIGURE 21 SEVEN PILLARS OF ROM
5.9.1 INTRODUCTION
5.10 KEY PRACTICES TO ACHIEVE AUTOMATION COE
5.10.1 INTRODUCTION
5.11 AUTOMATION COE ACROSS MAJOR BUSINESS FUNCTIONS
5.11.1 INTRODUCTION
5.11.2 HUMAN RESOURCES
5.11.3 FINANCE & ACCOUNTING
5.11.4 SALES & MARKETING
5.11.5 SUPPLY CHAIN & OPERATIONS
5.11.6 INFORMATION TECHNOLOGY
5.12 KEY CONFERENCES & EVENTS IN 2022–2023
TABLE 12 AUTOMATION COE MARKET: DETAILED LIST OF CONFERENCES & EVENTS
6 AUTOMATION COE MARKET, BY SERVICE
6.1 INTRODUCTION
6.1.1 SERVICES: AUTOMATION COE MARKET DRIVERS
FIGURE 22 TECHNOLOGY ASSESSMENT & CONSULTING SERVICES TO DOMINATE MARKET DURING FORECAST PERIOD
TABLE 13 AUTOMATION COE MARKET, BY SERVICE, 2020–2027 (USD MILLION)
6.2 TECHNOLOGY ASSESSMENT & CONSULTING SERVICES
6.2.1 NEED TO IDENTIFY AND EVALUATE AUTOMATION TO IMPROVE BUSINESS OPERATIONS TO DRIVE MARKET
TABLE 14 TECHNOLOGY ASSESSMENT & CONSULTING SERVICES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
6.3 DESIGN & TESTING SERVICES
6.3.1 ADVANTAGES SUCH AS REDUCED REDUNDANCIES AND IMPROVED PROCESS QUALITY TO BOOST ADOPTION
TABLE 15 DESIGN & TESTING SERVICES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
6.4 GOVERNANCE SERVICES
6.4.1 ABILITY OF GOVERNANCE SERVICES TO PROMOTE AND SUPPORT ORGANIZATION-WIDE AUTOMATION TO FUEL DEMAND
TABLE 16 GOVERNANCE SERVICES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
6.5 IMPLEMENTATION SUPPORT SERVICES
6.5.1 NEED TO EMBED INTELLIGENT DECISION-MAKING CAPABILITIES INTO BUSINESS SOLUTIONS TO DRIVE ADOPTION
TABLE 17 IMPLEMENTATION SUPPORT SERVICES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
7 AUTOMATION COE MARKET, BY ORGANIZATION SIZE
7.1 INTRODUCTION
7.1.1 ORGANIZATION SIZE: AUTOMATION COE MARKET DRIVERS
FIGURE 23 SMALL AND MEDIUM-SIZED ENTERPRISES TO REGISTER HIGHER GROWTH RATE DURING FORECAST PERIOD
TABLE 18 AUTOMATION COE MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION)
7.2 LARGE ENTERPRISES
7.2.1 GROWING DEMAND FOR AUTOMATION SOLUTIONS TO SHORTEN TIME SPENT ON ROUTINE TASKS IN LARGE ENTERPRISES TO DRIVE MARKET
TABLE 19 LARGE ENTERPRISES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
7.3 SMALL AND MEDIUM-SIZED ENTERPRISES
7.3.1 ADVANTAGES SUCH AS COST-EFFECTIVENESS AND INCREASED PRODUCTIVITY TO DRIVE DEMAND FOR AUTOMATION COE AMONG SMES
TABLE 20 SMALL AND MEDIUM-SIZED ENTERPRISES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8 AUTOMATION COE MARKET, BY VERTICAL
8.1 INTRODUCTION
8.1.1 VERTICALS: AUTOMATION COE MARKET DRIVERS
FIGURE 24 HEALTHCARE & LIFE SCIENCES VERTICAL TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 21 AUTOMATION COE MARKET, BY VERTICAL, 2020–2027 (USD MILLION)
8.2 BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI)
8.2.1 HIGH ADOPTION OF INTELLIGENT AUTOMATION IN BFSI VERTICAL TO FOSTER GROWTH
TABLE 22 BANKING, FINANCIAL SERVICES, AND INSURANCE: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8.3 MANUFACTURING
8.3.1 NEED TO ACHIEVE AUTOMATED EFFICIENCY IN AREAS OTHER THAN PRODUCTION LINE TO DRIVE ADOPTION IN MANUFACTURING PLANTS
TABLE 23 MANUFACTURING: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8.4 RETAIL & CONSUMER GOODS
8.4.1 GROWING ADOPTION OF AUTOMATION IN RETAIL TO SUPPORT INVENTORY, SUPPLY CHAIN, AND INVOICING TO AID GROWTH
TABLE 24 RETAIL & CONSUMER GOODS: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8.5 TRANSPORTATION & LOGISTICS
8.5.1 GROWING INVESTMENTS BY LOGISTICS & TRANSPORTATION COMPANIES IN INTELLIGENT AUTOMATION TO PROPEL MARKET
TABLE 25 TRANSPORTATION & LOGISTICS: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8.6 IT & ITES
8.6.1 GROWING USE OF AUTOMATION SOLUTIONS TO AUTOMATE REPETITIVE TASKS TO PROMOTE MARKET
TABLE 26 IT & ITES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8.7 HEALTHCARE & LIFE SCIENCES
8.7.1 INCREASING VOLUME OF PATIENT DATA TO INCREASE ADOPTION OF AUTOMATION SOLUTIONS IN HEALTHCARE VERTICAL
TABLE 27 HEALTHCARE & LIFE SCIENCES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8.8 OTHER VERTICALS
TABLE 28 OTHER VERTICALS: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
9 AUTOMATION COE MARKET, BY REGION
9.1 INTRODUCTION
9.1.1 REGION: AUTOMATION COE MARKET DRIVERS
FIGURE 25 ASIA PACIFIC TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
FIGURE 26 INDIA TO REGISTER HIGHEST GROWTH IN AUTOMATION COE MARKET
TABLE 29 AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
9.2 NORTH AMERICA
9.2.1 NORTH AMERICA: REGULATIONS
9.2.1.1 Health Insurance Portability and Accountability Act (HIPAA)
9.2.1.2 Gramm–Leach–Bliley Act (GLB Act)
9.2.1.3 Health Information Technology for Economic and Clinical Health (HITECH) Act
9.2.1.4 Sarbanes-Oxley (SOX) Act
9.2.1.5 United States Securities and Exchange Commission (SEC)
9.2.1.6 California Consumer Privacy Act (CCPA)
9.2.1.7 Federal Information Security Management Act (FISMA)
9.2.1.8 Federal Information Processing Standards (FIPS)
FIGURE 27 NORTH AMERICA: MARKET SNAPSHOT
TABLE 30 NORTH AMERICA: AUTOMATION COE MARKET, BY SERVICE, 2020–2027 (USD MILLION)
TABLE 31 NORTH AMERICA: AUTOMATION COE MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION)
TABLE 32 NORTH AMERICA: AUTOMATION COE MARKET, BY VERTICAL, 2020–2027 (USD MILLION)
TABLE 33 NORTH AMERICA: AUTOMATION COE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
9.2.2 US
9.2.2.1 Rapid growth in technological innovations and rising need to automate business operations to drive market
9.2.3 CANADA
9.2.3.1 High adoption of automation-based technologies to reduce errors to boost market
9.3 EUROPE
9.3.1 EUROPE: REGULATIONS
9.3.1.1 European Market Infrastructure Regulation (EMIR)
9.3.1.2 General Data Protection Regulation (GDPR)
9.3.1.3 European Committee for Standardization (CEN)
9.3.1.4 European Technical Standards Institute (ETSI)
TABLE 34 EUROPE: AUTOMATION COE MARKET, BY SERVICE, 2020–2027 (USD MILLION)
TABLE 35 EUROPE: AUTOMATION COE MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION)
TABLE 36 EUROPE: AUTOMATION COE MARKET, BY VERTICAL, 2020–2027 (USD MILLION)
TABLE 37 EUROPE: AUTOMATION COE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
9.3.2 UK
9.3.2.1 Increased investments and presence of major automation COE vendors to support growth
9.3.3 GERMANY
9.3.3.1 Significant demand for automation solutions across various sectors to fuel growth
9.3.4 FRANCE
9.3.4.1 Rising digital transformation across key verticals to automate business operations to boost growth
9.3.5 REST OF EUROPE
9.4 ASIA PACIFIC
9.4.1 ASIA PACIFIC: REGULATIONS
9.4.1.1 Office of the Privacy Commissioner for Personal Data (PCPD)
9.4.1.2 Act on the Protection of Personal Information (APPI)
9.4.1.3 Critical Information Infrastructure (CII)
9.4.1.4 International Organization for Standardization (ISO) 27001
9.4.1.5 Personal Data Protection Act (PDPA)
FIGURE 28 ASIA PACIFIC: MARKET SNAPSHOT
TABLE 38 ASIA PACIFIC: AUTOMATION COE MARKET, BY SERVICE, 2020–2027 (USD MILLION)
TABLE 39 ASIA PACIFIC: AUTOMATION COE MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION)
TABLE 40 ASIA PACIFIC: AUTOMATION COE MARKET, BY VERTICAL, 2020–2027 (USD MILLION)
TABLE 41 ASIA PACIFIC: AUTOMATION COE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
9.4.2 INDIA
9.4.2.1 Increased adoption of automation technologies to enhance business processes to build market
9.4.3 JAPAN
9.4.3.1 Innovative IT infrastructure and rising government investments in innovative technologies to drive growth
9.4.4 CHINA
9.4.4.1 Growing government investments to leverage innovative technologies to aid growth
9.4.5 REST OF ASIA PACIFIC
9.5 REST OF THE WORLD
TABLE 42 REST OF THE WORLD: AUTOMATION COE MARKET, BY SERVICE, 2020–2027 (USD MILLION)
TABLE 43 REST OF THE WORLD: AUTOMATION COE MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION)
TABLE 44 REST OF THE WORLD: AUTOMATION COE MARKET, BY VERTICAL, 2020–2027 (USD MILLION)
TABLE 45 REST OF THE WORLD: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
9.5.1 MIDDLE EAST & AFRICA
9.5.1.1 Growing adoption of RPA by BFSI sector to propel market
9.5.2 LATIN AMERICA
9.5.2.1 Major shift toward digitalization in recent years to support growth
10 COMPETITIVE LANDSCAPE
10.1 OVERVIEW
10.2 KEY PLAYER STRATEGIES
TABLE 46 OVERVIEW OF STRATEGIES ADOPTED BY KEY AUTOMATION COE VENDORS
10.3 MARKET EVALUATION FRAMEWORK
FIGURE 29 MARKET EVALUATION FRAMEWORK: EXPANSIONS & CONSOLIDATION IN AUTOMATION COE MARKET BETWEEN 2019–2022
10.4 REVENUE ANALYSIS
10.4.1 HISTORICAL REVENUE ANALYSIS
FIGURE 30 REVENUE ANALYSIS OF KEY PLAYERS, 2019–2021 (USD MILLION)
10.5 RANKING OF KEY MARKET PLAYERS, 2022
FIGURE 31 RANKING OF KEY PLAYERS, 2022
10.6 COMPARATIVE ANALYSIS OF KEY VENDORS IN AUTOMATION COE MARKET, 2022
FIGURE 32 AUTOMATION COE MARKET: COMPARATIVE ANALYSIS OF KEY PLAYERS
FIGURE 33 AUTOMATION COE MARKET: COMPARATIVE ANALYSIS OF OTHER KEY PLAYERS
TABLE 47 AUTOMATION COE MARKET: COMPETITIVE BENCHMARKING OF STARTUPS/SMES
TABLE 48 AUTOMATION COE MARKET: DETAILED LIST OF KEY STARTUPS/SMES
10.7 COMPETITIVE SCENARIO AND TRENDS
10.7.1 PRODUCT LAUNCHES
TABLE 49 PRODUCT & SERVICE LAUNCHES, 2019–2022
10.7.2 DEALS
TABLE 50 DEALS, 2019–2022
11 COMPANY PROFILES
11.1 INTRODUCTION
(Business Overview, Products/Solutions/Services Offered, Recent Developments, MnM view (Key strengths/Right to win, Strategic choices made, Weakness/competitive threats)*
11.2 KEY PLAYERS
11.2.1 SS&C BLUE PRISM
TABLE 51 SS&C BLUE PRISM: BUSINESS OVERVIEW
FIGURE 34 SS&C BLUE PRISM: COMPANY SNAPSHOT (2021)
TABLE 52 SS&C BLUE PRISM: PRODUCT LAUNCHES & UPGRADES
TABLE 53 SS&C BLUE PRISM: DEALS
11.2.2 UIPATH
TABLE 54 UIPATH: BUSINESS OVERVIEW
FIGURE 35 UIPATH: COMPANY SNAPSHOT (2022)
TABLE 55 UIPATH: PRODUCT LAUNCHES & UPGRADES
TABLE 56 UIPATH: DEALS
11.2.3 AUTOMATION ANYWHERE
TABLE 57 AUTOMATION ANYWHERE: BUSINESS OVERVIEW
TABLE 58 AUTOMATION ANYWHERE: PRODUCT LAUNCHES & UPGRADES
TABLE 59 AUTOMATION ANYWHERE: DEALS
11.2.4 NICE
TABLE 60 NICE: BUSINESS OVERVIEW
FIGURE 36 NICE: COMPANY SNAPSHOT (2021)
TABLE 61 NICE: PRODUCT LAUNCHES & DEALS
TABLE 62 NICE: DEALS
11.2.5 DIGITAL WORKFORCE
TABLE 63 DIGITAL WORKFORCE: BUSINESS OVERVIEW
FIGURE 37 DIGITAL WORKFORCE: COMPANY SNAPSHOT (2021)
TABLE 64 DIGITAL WORKFORCE: DEALS
11.2.6 HELPSYSTEMS
TABLE 65 HELPSYSTEMS: BUSINESS OVERVIEW
TABLE 66 HELPSYSTEMS: PRODUCT LAUNCHES & UPGRADES
TABLE 67 HELPSYSTEMS: DEALS
11.3 OTHER PLAYERS
11.3.1 CTRL365
11.3.2 FASTPATH
11.3.3 ELECTRONEEK
11.3.4 ANYROBOT
11.3.5 NINTEX
11.3.6 CHAZEY PARTNERS
11.3.7 SMARTBRIDGE
11.3.8 BLUEPRINT
11.3.9 ROBOCLOUD
11.3.10 VERINT
11.3.11 CIGNITI
11.3.12 INNOMINDS
11.3.13 TESTINGXPERTS
11.3.14 KIWIQA
11.3.15 CIGNEX
11.3.16 ROBOYO
11.3.17 CALIDAD INFOTECH
11.3.18 CHOICEWORX
11.3.19 XENONSTACK
*Details on Business Overview, Products/Solutions/Services Offered, Recent Developments, MnM view
(Key strengths/Right to win, Strategic choices made, Weakness/competitive threats)* might not be captured in
case of unlisted companies.
12 ADJACENT AND RELATED MARKETS
12.1 INTRODUCTION
12.2 INTELLIGENT PROCESS AUTOMATION MARKET – GLOBAL FORECAST TO 2027
12.2.1 MARKET DEFINITION
12.2.2 MARKET OVERVIEW
12.2.2.1 Intelligent process automation market, by component
TABLE 68 INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT, 2016–2021 (USD MILLION)
TABLE 69 INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
12.2.2.2 Intelligent process automation market, by application
TABLE 70 INTELLIGENT PROCESS AUTOMATION MARKET, BY APPLICATION, 2016–2021 (USD MILLION)
TABLE 71 INTELLIGENT PROCESS AUTOMATION MARKET, BY APPLICATION, 2022–2027 (USD MILLION)
12.2.2.3 Intelligent process automation market, by business function
TABLE 72 INTELLIGENT PROCESS AUTOMATION MARKET, BY BUSINESS FUNCTION, 2016–2021 (USD MILLION)
TABLE 73 INTELLIGENT PROCESS AUTOMATION MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
12.2.2.4 Intelligent process automation market, by deployment mode
TABLE 74 INTELLIGENT PROCESS AUTOMATION MARKET, BY DEPLOYMENT MODE, 2016–2021 (USD MILLION)
TABLE 75 INTELLIGENT PROCESS AUTOMATION MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
12.2.2.5 Intelligent process automation market, by organization size
TABLE 76 INTELLIGENT PROCESS AUTOMATION MARKET, BY ORGANIZATION SIZE, 2016–2021 (USD MILLION)
TABLE 77 INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
12.2.2.6 Intelligent process automation market, by vertical
TABLE 78 INTELLIGENT PROCESS AUTOMATION MARKET, BY VERTICAL, 2016–2021 (USD MILLION)
TABLE 79 INTELLIGENT PROCESS AUTOMATION MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
12.2.2.7 Intelligent process automation market, by region
TABLE 80 INTELLIGENT PROCESS AUTOMATION MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 81 INTELLIGENT PROCESS AUTOMATION MARKET, BY REGION, 2022–2027 (USD MILLION)
12.3 RPA AND HYPERAUTOMATION MARKET – GLOBAL FORECAST TO 2027
12.3.1 MARKET DEFINITION
12.3.2 MARKET OVERVIEW
12.3.2.1 RPA and hyperautomation market, by component
TABLE 82 RPA AND HYPERAUTOMATION MARKET, BY COMPONENT, 2019–2021 (USD MILLION)
TABLE 83 RPA AND HYPERAUTOMATION MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
12.3.2.2 RPA and hyperautomation market, by deployment mode
TABLE 84 RPA AND HYPERAUTOMATION MARKET, BY DEPLOYMENT MODE, 2019–2021 (USD MILLION)
TABLE 85 RPA AND HYPERAUTOMATION MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
12.3.2.3 RPA and hyperautomation market, by organization size
TABLE 86 RPA AND HYPERAUTOMATION MARKET, BY ORGANIZATION SIZE, 2019–2021 (USD MILLION)
TABLE 87 RPA AND HYPERAUTOMATION MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
12.3.2.4 RPA and hyperautomation market, by business function
TABLE 88 RPA AND HYPERAUTOMATION MARKET, BY BUSINESS FUNCTION, 2019–2021 (USD MILLION)
TABLE 89 RPA AND HYPERAUTOMATION MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
12.3.2.5 RPA and hyperautomation market, by vertical
TABLE 90 RPA AND HYPERAUTOMATION MARKET, BY VERTICAL, 2019–2021 (USD MILLION)
TABLE 91 RPA AND HYPERAUTOMATION MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
12.3.2.6 RPA and hyperautomation market, by region
TABLE 92 RPA AND HYPERAUTOMATION MARKET, BY REGION, 2019–2021 (USD MILLION)
TABLE 93 RPA AND HYPERAUTOMATION MARKET, BY REGION, 2022–2027 (USD MILLION)
13 APPENDIX
13.1 INSIGHTS FROM INDUSTRY EXPERTS
13.2 DISCUSSION GUIDE
13.3 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
13.4 AVAILABLE CUSTOMIZATIONS
13.5 RELATED REPORTS
13.6 AUTHOR DETAILS
1.1 STUDY OBJECTIVES
1.2 MARKET DEFINITION
1.2.1 INCLUSIONS & EXCLUSIONS
1.3 MARKET SCOPE
1.3.1 MARKET SEGMENTATION
1.3.2 REGIONS COVERED
1.3.3 YEARS CONSIDERED
1.4 CURRENCY CONSIDERED
TABLE 1 UNITED STATES DOLLAR EXCHANGE RATE, 2019–2021
1.5 STAKEHOLDERS
2 RESEARCH METHODOLOGY
2.1 RESEARCH DATA
FIGURE 1 AUTOMATION COE MARKET: RESEARCH DESIGN
2.1.1 SECONDARY DATA
2.1.2 PRIMARY DATA
TABLE 2 PRIMARY INTERVIEWS
2.1.2.1 Breakup of primary profiles
2.1.2.2 Key industry insights
2.2 MARKET BREAKUP & DATA TRIANGULATION
FIGURE 2 DATA TRIANGULATION
2.3 MARKET SIZE ESTIMATION
FIGURE 3 AUTOMATION COE MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
2.3.1 TOP-DOWN APPROACH
2.3.2 BOTTOM-UP APPROACH
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY – BOTTOM-UP APPROACH 1 (SUPPLY SIDE): REVENUE FROM SOLUTIONS/SERVICES
FIGURE 5 MARKET SIZE ESTIMATION METHODOLOGY – BOTTOM-UP APPROACH 2 (SUPPLY SIDE): COLLECTIVE REVENUE FROM ALL SERVICES
FIGURE 6 MARKET SIZE ESTIMATION METHODOLOGY – BOTTOM-UP APPROACH 3 (SUPPLY SIDE): COLLECTIVE REVENUE FROM ALL SERVICES
FIGURE 7 MARKET SIZE ESTIMATION METHODOLOGY – BOTTOM-UP APPROACH 4 (DEMAND SIDE): SHARE OF AUTOMATION COE THROUGH OVERALL SPENDING
2.4 MARKET FORECAST
TABLE 3 FACTOR ANALYSIS
2.5 ASSUMPTIONS
2.6 LIMITATIONS
3 EXECUTIVE SUMMARY
TABLE 4 GLOBAL AUTOMATION COE MARKET SIZE AND GROWTH RATE, 2020–2027 (USD MILLION, Y-O-Y%)
FIGURE 8 TECHNOLOGY ASSESSMENT & CONSULTING SEGMENT TO HOLD LARGER SHARE OF AUTOMATION COE MARKET IN 2022
FIGURE 9 LARGE ENTERPRISES TO DOMINATE MARKET IN 2022
FIGURE 10 BFSI VERTICAL TO ACCOUNT FOR LARGEST SHARE OF MARKET IN 2022
FIGURE 11 NORTH AMERICA TO HOLD HIGHEST SHARE OF AUTOMATION COE MARKET IN 2022
4 PREMIUM INSIGHTS
4.1 OPPORTUNITIES IN AUTOMATION COE MARKET
FIGURE 12 SIGNIFICANT IMPROVEMENTS IN ROI ACROSS BUSINESSES TO DRIVE GROWTH IN MARKET
4.2 AUTOMATION COE MARKET: BY TOP 2 SERVICES AND TOP 3 VERTICALS
FIGURE 13 TECHNOLOGY ASSESSMENT & CONSULTING SEGMENT AND BFSI VERTICAL TO HOLD HIGH MARKET SHARES IN 2022
4.3 AUTOMATION COE MARKET: BY REGION
FIGURE 14 NORTH AMERICA TO HOLD HIGHEST SHARE IN 2022
5 MARKET OVERVIEW AND INDUSTRY TRENDS
5.1 INTRODUCTION
5.2 MARKET DYNAMICS
FIGURE 15 AUTOMATION COE MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
5.2.1 DRIVERS
5.2.1.1 Significant improvements in ROI across businesses
5.2.1.2 Reduced data entry errors
5.2.1.3 Improved quality with reduced risk
5.2.2 RESTRAINTS
5.2.2.1 High development and deployment costs
5.2.2.2 Dependence on suppliers and inadequate capabilities to scale automation over time
5.2.3 OPPORTUNITIES
5.2.3.1 Reduced churn
5.2.3.2 Continuity of operations using RPA maintenance
5.2.3.3 Rise in demand for automation from different industries
5.2.4 CHALLENGES
5.2.4.1 Employee hesitation and fear of automation due to worries about losing jobs
5.2.4.2 Lack of knowledge among departments
5.2.4.3 Optimizing business processes prior to automation
5.3 INDUSTRY TRENDS
5.3.1 MARKET EVOLUTION
FIGURE 16 EVOLUTION OF AUTOMATION COE MARKET
5.3.2 PATENT ANALYSIS
5.3.2.1 Methodology
5.3.2.2 Document type
TABLE 5 PATENTS FILED, 2018–2021
5.3.2.3 Innovation and patent applications
FIGURE 17 TOTAL NUMBER OF PATENTS GRANTED IN A YEAR, 2018–2021
5.3.2.4 Top applicants
FIGURE 18 TOP 10 COMPANIES WITH HIGHEST NUMBER OF PATENT APPLICATIONS, 2018–2021
5.4 TARIFF AND REGULATORY LANDSCAPE
5.4.1 REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 6 NORTH AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 7 EUROPE: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 8 ASIA PACIFIC: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 9 MIDDLE EAST & AFRICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
TABLE 10 LATIN AMERICA: LIST OF REGULATORY BODIES, GOVERNMENT AGENCIES, AND OTHER ORGANIZATIONS
5.5 TECHNOLOGY ANALYSIS
5.5.1 ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING
5.5.2 NATURAL LANGUAGE PROCESSING
5.5.3 OPTICAL CHARACTER RECOGNITION
5.5.4 CLOUD COMPUTING
5.5.5 COMPUTER VISION
5.6 CASE STUDY ANALYSIS
5.6.1 CASE STUDY: PROSEGUR SECURES USD 12 MILLION IN SAVINGS WITH STRATEGIC INTELLIGENT AUTOMATION PROGRAM
5.6.2 CASE STUDY: OHIO’S HOSPICE DELIVERS IMPROVED PATIENT AND EMPLOYEE EXPERIENCE WITH NEW DIGITAL WORKFORCE
5.6.3 CASE STUDY: AGCO EMPLOYEES NEGOTIATE CONTRACTS AND LET DIGITAL WORKERS MANAGE PAPERWORK
5.6.4 CASE STUDY: AGCO IS FUTURE-PROOFING ITS BUSINESS WITH INTELLIGENT AUTOMATION
5.6.5 CASE STUDY: UNIPER TRANSFORMS BUSINESS WITH AUTOMATION
5.6.6 CASE STUDY: CUSTODIAL AGENCY AT DUTCH MINISTRY OF JUSTICE USES AUTOMATION TO IMPROVE SERVICES FOR RESIDENTS OF NETHERLANDS
5.6.7 CASE STUDY: WALL-TO-WALL AUTOMATION 360 SAVES NEWCASTLE HOSPITALS 7,000 HOURS ANNUALLY, IMPROVING STAFF WORK-LIFE BALANCE
5.6.8 CASE STUDY: RAPID ROI FROM RPA – SYNERGY AUTOMATES BILLING TO REALIZE SIGNIFICANT VALUE
5.6.9 CASE STUDY: LUMEVITY – FINDING QUICK AUTOMATION WINS WITH FORTRESSIQ
5.6.10 CASE STUDY: ARAB NATIONAL BANK SAVED 64K+ HOURS BY SUCCESSFULLY IMPLEMENTING BOTS TO AUTOMATE PROCESSES
5.7 ECOSYSTEM
FIGURE 19 AUTOMATION COE MARKET: ECOSYSTEM
5.8 SUPPLY CHAIN ANALYSIS
FIGURE 20 SUPPLY CHAIN ANALYSIS
TABLE 11 AUTOMATION COE MARKET: SUPPLY CHAIN
5.9 SEVEN PILLARS OF ROBOTIC OPERATING MODEL (ROM)
FIGURE 21 SEVEN PILLARS OF ROM
5.9.1 INTRODUCTION
5.10 KEY PRACTICES TO ACHIEVE AUTOMATION COE
5.10.1 INTRODUCTION
5.11 AUTOMATION COE ACROSS MAJOR BUSINESS FUNCTIONS
5.11.1 INTRODUCTION
5.11.2 HUMAN RESOURCES
5.11.3 FINANCE & ACCOUNTING
5.11.4 SALES & MARKETING
5.11.5 SUPPLY CHAIN & OPERATIONS
5.11.6 INFORMATION TECHNOLOGY
5.12 KEY CONFERENCES & EVENTS IN 2022–2023
TABLE 12 AUTOMATION COE MARKET: DETAILED LIST OF CONFERENCES & EVENTS
6 AUTOMATION COE MARKET, BY SERVICE
6.1 INTRODUCTION
6.1.1 SERVICES: AUTOMATION COE MARKET DRIVERS
FIGURE 22 TECHNOLOGY ASSESSMENT & CONSULTING SERVICES TO DOMINATE MARKET DURING FORECAST PERIOD
TABLE 13 AUTOMATION COE MARKET, BY SERVICE, 2020–2027 (USD MILLION)
6.2 TECHNOLOGY ASSESSMENT & CONSULTING SERVICES
6.2.1 NEED TO IDENTIFY AND EVALUATE AUTOMATION TO IMPROVE BUSINESS OPERATIONS TO DRIVE MARKET
TABLE 14 TECHNOLOGY ASSESSMENT & CONSULTING SERVICES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
6.3 DESIGN & TESTING SERVICES
6.3.1 ADVANTAGES SUCH AS REDUCED REDUNDANCIES AND IMPROVED PROCESS QUALITY TO BOOST ADOPTION
TABLE 15 DESIGN & TESTING SERVICES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
6.4 GOVERNANCE SERVICES
6.4.1 ABILITY OF GOVERNANCE SERVICES TO PROMOTE AND SUPPORT ORGANIZATION-WIDE AUTOMATION TO FUEL DEMAND
TABLE 16 GOVERNANCE SERVICES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
6.5 IMPLEMENTATION SUPPORT SERVICES
6.5.1 NEED TO EMBED INTELLIGENT DECISION-MAKING CAPABILITIES INTO BUSINESS SOLUTIONS TO DRIVE ADOPTION
TABLE 17 IMPLEMENTATION SUPPORT SERVICES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
7 AUTOMATION COE MARKET, BY ORGANIZATION SIZE
7.1 INTRODUCTION
7.1.1 ORGANIZATION SIZE: AUTOMATION COE MARKET DRIVERS
FIGURE 23 SMALL AND MEDIUM-SIZED ENTERPRISES TO REGISTER HIGHER GROWTH RATE DURING FORECAST PERIOD
TABLE 18 AUTOMATION COE MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION)
7.2 LARGE ENTERPRISES
7.2.1 GROWING DEMAND FOR AUTOMATION SOLUTIONS TO SHORTEN TIME SPENT ON ROUTINE TASKS IN LARGE ENTERPRISES TO DRIVE MARKET
TABLE 19 LARGE ENTERPRISES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
7.3 SMALL AND MEDIUM-SIZED ENTERPRISES
7.3.1 ADVANTAGES SUCH AS COST-EFFECTIVENESS AND INCREASED PRODUCTIVITY TO DRIVE DEMAND FOR AUTOMATION COE AMONG SMES
TABLE 20 SMALL AND MEDIUM-SIZED ENTERPRISES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8 AUTOMATION COE MARKET, BY VERTICAL
8.1 INTRODUCTION
8.1.1 VERTICALS: AUTOMATION COE MARKET DRIVERS
FIGURE 24 HEALTHCARE & LIFE SCIENCES VERTICAL TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
TABLE 21 AUTOMATION COE MARKET, BY VERTICAL, 2020–2027 (USD MILLION)
8.2 BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI)
8.2.1 HIGH ADOPTION OF INTELLIGENT AUTOMATION IN BFSI VERTICAL TO FOSTER GROWTH
TABLE 22 BANKING, FINANCIAL SERVICES, AND INSURANCE: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8.3 MANUFACTURING
8.3.1 NEED TO ACHIEVE AUTOMATED EFFICIENCY IN AREAS OTHER THAN PRODUCTION LINE TO DRIVE ADOPTION IN MANUFACTURING PLANTS
TABLE 23 MANUFACTURING: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8.4 RETAIL & CONSUMER GOODS
8.4.1 GROWING ADOPTION OF AUTOMATION IN RETAIL TO SUPPORT INVENTORY, SUPPLY CHAIN, AND INVOICING TO AID GROWTH
TABLE 24 RETAIL & CONSUMER GOODS: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8.5 TRANSPORTATION & LOGISTICS
8.5.1 GROWING INVESTMENTS BY LOGISTICS & TRANSPORTATION COMPANIES IN INTELLIGENT AUTOMATION TO PROPEL MARKET
TABLE 25 TRANSPORTATION & LOGISTICS: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8.6 IT & ITES
8.6.1 GROWING USE OF AUTOMATION SOLUTIONS TO AUTOMATE REPETITIVE TASKS TO PROMOTE MARKET
TABLE 26 IT & ITES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8.7 HEALTHCARE & LIFE SCIENCES
8.7.1 INCREASING VOLUME OF PATIENT DATA TO INCREASE ADOPTION OF AUTOMATION SOLUTIONS IN HEALTHCARE VERTICAL
TABLE 27 HEALTHCARE & LIFE SCIENCES: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
8.8 OTHER VERTICALS
TABLE 28 OTHER VERTICALS: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
9 AUTOMATION COE MARKET, BY REGION
9.1 INTRODUCTION
9.1.1 REGION: AUTOMATION COE MARKET DRIVERS
FIGURE 25 ASIA PACIFIC TO GROW AT HIGHEST CAGR DURING FORECAST PERIOD
FIGURE 26 INDIA TO REGISTER HIGHEST GROWTH IN AUTOMATION COE MARKET
TABLE 29 AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
9.2 NORTH AMERICA
9.2.1 NORTH AMERICA: REGULATIONS
9.2.1.1 Health Insurance Portability and Accountability Act (HIPAA)
9.2.1.2 Gramm–Leach–Bliley Act (GLB Act)
9.2.1.3 Health Information Technology for Economic and Clinical Health (HITECH) Act
9.2.1.4 Sarbanes-Oxley (SOX) Act
9.2.1.5 United States Securities and Exchange Commission (SEC)
9.2.1.6 California Consumer Privacy Act (CCPA)
9.2.1.7 Federal Information Security Management Act (FISMA)
9.2.1.8 Federal Information Processing Standards (FIPS)
FIGURE 27 NORTH AMERICA: MARKET SNAPSHOT
TABLE 30 NORTH AMERICA: AUTOMATION COE MARKET, BY SERVICE, 2020–2027 (USD MILLION)
TABLE 31 NORTH AMERICA: AUTOMATION COE MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION)
TABLE 32 NORTH AMERICA: AUTOMATION COE MARKET, BY VERTICAL, 2020–2027 (USD MILLION)
TABLE 33 NORTH AMERICA: AUTOMATION COE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
9.2.2 US
9.2.2.1 Rapid growth in technological innovations and rising need to automate business operations to drive market
9.2.3 CANADA
9.2.3.1 High adoption of automation-based technologies to reduce errors to boost market
9.3 EUROPE
9.3.1 EUROPE: REGULATIONS
9.3.1.1 European Market Infrastructure Regulation (EMIR)
9.3.1.2 General Data Protection Regulation (GDPR)
9.3.1.3 European Committee for Standardization (CEN)
9.3.1.4 European Technical Standards Institute (ETSI)
TABLE 34 EUROPE: AUTOMATION COE MARKET, BY SERVICE, 2020–2027 (USD MILLION)
TABLE 35 EUROPE: AUTOMATION COE MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION)
TABLE 36 EUROPE: AUTOMATION COE MARKET, BY VERTICAL, 2020–2027 (USD MILLION)
TABLE 37 EUROPE: AUTOMATION COE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
9.3.2 UK
9.3.2.1 Increased investments and presence of major automation COE vendors to support growth
9.3.3 GERMANY
9.3.3.1 Significant demand for automation solutions across various sectors to fuel growth
9.3.4 FRANCE
9.3.4.1 Rising digital transformation across key verticals to automate business operations to boost growth
9.3.5 REST OF EUROPE
9.4 ASIA PACIFIC
9.4.1 ASIA PACIFIC: REGULATIONS
9.4.1.1 Office of the Privacy Commissioner for Personal Data (PCPD)
9.4.1.2 Act on the Protection of Personal Information (APPI)
9.4.1.3 Critical Information Infrastructure (CII)
9.4.1.4 International Organization for Standardization (ISO) 27001
9.4.1.5 Personal Data Protection Act (PDPA)
FIGURE 28 ASIA PACIFIC: MARKET SNAPSHOT
TABLE 38 ASIA PACIFIC: AUTOMATION COE MARKET, BY SERVICE, 2020–2027 (USD MILLION)
TABLE 39 ASIA PACIFIC: AUTOMATION COE MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION)
TABLE 40 ASIA PACIFIC: AUTOMATION COE MARKET, BY VERTICAL, 2020–2027 (USD MILLION)
TABLE 41 ASIA PACIFIC: AUTOMATION COE MARKET, BY COUNTRY, 2020–2027 (USD MILLION)
9.4.2 INDIA
9.4.2.1 Increased adoption of automation technologies to enhance business processes to build market
9.4.3 JAPAN
9.4.3.1 Innovative IT infrastructure and rising government investments in innovative technologies to drive growth
9.4.4 CHINA
9.4.4.1 Growing government investments to leverage innovative technologies to aid growth
9.4.5 REST OF ASIA PACIFIC
9.5 REST OF THE WORLD
TABLE 42 REST OF THE WORLD: AUTOMATION COE MARKET, BY SERVICE, 2020–2027 (USD MILLION)
TABLE 43 REST OF THE WORLD: AUTOMATION COE MARKET, BY ORGANIZATION SIZE, 2020–2027 (USD MILLION)
TABLE 44 REST OF THE WORLD: AUTOMATION COE MARKET, BY VERTICAL, 2020–2027 (USD MILLION)
TABLE 45 REST OF THE WORLD: AUTOMATION COE MARKET, BY REGION, 2020–2027 (USD MILLION)
9.5.1 MIDDLE EAST & AFRICA
9.5.1.1 Growing adoption of RPA by BFSI sector to propel market
9.5.2 LATIN AMERICA
9.5.2.1 Major shift toward digitalization in recent years to support growth
10 COMPETITIVE LANDSCAPE
10.1 OVERVIEW
10.2 KEY PLAYER STRATEGIES
TABLE 46 OVERVIEW OF STRATEGIES ADOPTED BY KEY AUTOMATION COE VENDORS
10.3 MARKET EVALUATION FRAMEWORK
FIGURE 29 MARKET EVALUATION FRAMEWORK: EXPANSIONS & CONSOLIDATION IN AUTOMATION COE MARKET BETWEEN 2019–2022
10.4 REVENUE ANALYSIS
10.4.1 HISTORICAL REVENUE ANALYSIS
FIGURE 30 REVENUE ANALYSIS OF KEY PLAYERS, 2019–2021 (USD MILLION)
10.5 RANKING OF KEY MARKET PLAYERS, 2022
FIGURE 31 RANKING OF KEY PLAYERS, 2022
10.6 COMPARATIVE ANALYSIS OF KEY VENDORS IN AUTOMATION COE MARKET, 2022
FIGURE 32 AUTOMATION COE MARKET: COMPARATIVE ANALYSIS OF KEY PLAYERS
FIGURE 33 AUTOMATION COE MARKET: COMPARATIVE ANALYSIS OF OTHER KEY PLAYERS
TABLE 47 AUTOMATION COE MARKET: COMPETITIVE BENCHMARKING OF STARTUPS/SMES
TABLE 48 AUTOMATION COE MARKET: DETAILED LIST OF KEY STARTUPS/SMES
10.7 COMPETITIVE SCENARIO AND TRENDS
10.7.1 PRODUCT LAUNCHES
TABLE 49 PRODUCT & SERVICE LAUNCHES, 2019–2022
10.7.2 DEALS
TABLE 50 DEALS, 2019–2022
11 COMPANY PROFILES
11.1 INTRODUCTION
(Business Overview, Products/Solutions/Services Offered, Recent Developments, MnM view (Key strengths/Right to win, Strategic choices made, Weakness/competitive threats)*
11.2 KEY PLAYERS
11.2.1 SS&C BLUE PRISM
TABLE 51 SS&C BLUE PRISM: BUSINESS OVERVIEW
FIGURE 34 SS&C BLUE PRISM: COMPANY SNAPSHOT (2021)
TABLE 52 SS&C BLUE PRISM: PRODUCT LAUNCHES & UPGRADES
TABLE 53 SS&C BLUE PRISM: DEALS
11.2.2 UIPATH
TABLE 54 UIPATH: BUSINESS OVERVIEW
FIGURE 35 UIPATH: COMPANY SNAPSHOT (2022)
TABLE 55 UIPATH: PRODUCT LAUNCHES & UPGRADES
TABLE 56 UIPATH: DEALS
11.2.3 AUTOMATION ANYWHERE
TABLE 57 AUTOMATION ANYWHERE: BUSINESS OVERVIEW
TABLE 58 AUTOMATION ANYWHERE: PRODUCT LAUNCHES & UPGRADES
TABLE 59 AUTOMATION ANYWHERE: DEALS
11.2.4 NICE
TABLE 60 NICE: BUSINESS OVERVIEW
FIGURE 36 NICE: COMPANY SNAPSHOT (2021)
TABLE 61 NICE: PRODUCT LAUNCHES & DEALS
TABLE 62 NICE: DEALS
11.2.5 DIGITAL WORKFORCE
TABLE 63 DIGITAL WORKFORCE: BUSINESS OVERVIEW
FIGURE 37 DIGITAL WORKFORCE: COMPANY SNAPSHOT (2021)
TABLE 64 DIGITAL WORKFORCE: DEALS
11.2.6 HELPSYSTEMS
TABLE 65 HELPSYSTEMS: BUSINESS OVERVIEW
TABLE 66 HELPSYSTEMS: PRODUCT LAUNCHES & UPGRADES
TABLE 67 HELPSYSTEMS: DEALS
11.3 OTHER PLAYERS
11.3.1 CTRL365
11.3.2 FASTPATH
11.3.3 ELECTRONEEK
11.3.4 ANYROBOT
11.3.5 NINTEX
11.3.6 CHAZEY PARTNERS
11.3.7 SMARTBRIDGE
11.3.8 BLUEPRINT
11.3.9 ROBOCLOUD
11.3.10 VERINT
11.3.11 CIGNITI
11.3.12 INNOMINDS
11.3.13 TESTINGXPERTS
11.3.14 KIWIQA
11.3.15 CIGNEX
11.3.16 ROBOYO
11.3.17 CALIDAD INFOTECH
11.3.18 CHOICEWORX
11.3.19 XENONSTACK
*Details on Business Overview, Products/Solutions/Services Offered, Recent Developments, MnM view
(Key strengths/Right to win, Strategic choices made, Weakness/competitive threats)* might not be captured in
case of unlisted companies.
12 ADJACENT AND RELATED MARKETS
12.1 INTRODUCTION
12.2 INTELLIGENT PROCESS AUTOMATION MARKET – GLOBAL FORECAST TO 2027
12.2.1 MARKET DEFINITION
12.2.2 MARKET OVERVIEW
12.2.2.1 Intelligent process automation market, by component
TABLE 68 INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT, 2016–2021 (USD MILLION)
TABLE 69 INTELLIGENT PROCESS AUTOMATION MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
12.2.2.2 Intelligent process automation market, by application
TABLE 70 INTELLIGENT PROCESS AUTOMATION MARKET, BY APPLICATION, 2016–2021 (USD MILLION)
TABLE 71 INTELLIGENT PROCESS AUTOMATION MARKET, BY APPLICATION, 2022–2027 (USD MILLION)
12.2.2.3 Intelligent process automation market, by business function
TABLE 72 INTELLIGENT PROCESS AUTOMATION MARKET, BY BUSINESS FUNCTION, 2016–2021 (USD MILLION)
TABLE 73 INTELLIGENT PROCESS AUTOMATION MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
12.2.2.4 Intelligent process automation market, by deployment mode
TABLE 74 INTELLIGENT PROCESS AUTOMATION MARKET, BY DEPLOYMENT MODE, 2016–2021 (USD MILLION)
TABLE 75 INTELLIGENT PROCESS AUTOMATION MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
12.2.2.5 Intelligent process automation market, by organization size
TABLE 76 INTELLIGENT PROCESS AUTOMATION MARKET, BY ORGANIZATION SIZE, 2016–2021 (USD MILLION)
TABLE 77 INTELLIGENT PROCESS AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
12.2.2.6 Intelligent process automation market, by vertical
TABLE 78 INTELLIGENT PROCESS AUTOMATION MARKET, BY VERTICAL, 2016–2021 (USD MILLION)
TABLE 79 INTELLIGENT PROCESS AUTOMATION MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
12.2.2.7 Intelligent process automation market, by region
TABLE 80 INTELLIGENT PROCESS AUTOMATION MARKET, BY REGION, 2016–2021 (USD MILLION)
TABLE 81 INTELLIGENT PROCESS AUTOMATION MARKET, BY REGION, 2022–2027 (USD MILLION)
12.3 RPA AND HYPERAUTOMATION MARKET – GLOBAL FORECAST TO 2027
12.3.1 MARKET DEFINITION
12.3.2 MARKET OVERVIEW
12.3.2.1 RPA and hyperautomation market, by component
TABLE 82 RPA AND HYPERAUTOMATION MARKET, BY COMPONENT, 2019–2021 (USD MILLION)
TABLE 83 RPA AND HYPERAUTOMATION MARKET, BY COMPONENT, 2022–2027 (USD MILLION)
12.3.2.2 RPA and hyperautomation market, by deployment mode
TABLE 84 RPA AND HYPERAUTOMATION MARKET, BY DEPLOYMENT MODE, 2019–2021 (USD MILLION)
TABLE 85 RPA AND HYPERAUTOMATION MARKET, BY DEPLOYMENT MODE, 2022–2027 (USD MILLION)
12.3.2.3 RPA and hyperautomation market, by organization size
TABLE 86 RPA AND HYPERAUTOMATION MARKET, BY ORGANIZATION SIZE, 2019–2021 (USD MILLION)
TABLE 87 RPA AND HYPERAUTOMATION MARKET, BY ORGANIZATION SIZE, 2022–2027 (USD MILLION)
12.3.2.4 RPA and hyperautomation market, by business function
TABLE 88 RPA AND HYPERAUTOMATION MARKET, BY BUSINESS FUNCTION, 2019–2021 (USD MILLION)
TABLE 89 RPA AND HYPERAUTOMATION MARKET, BY BUSINESS FUNCTION, 2022–2027 (USD MILLION)
12.3.2.5 RPA and hyperautomation market, by vertical
TABLE 90 RPA AND HYPERAUTOMATION MARKET, BY VERTICAL, 2019–2021 (USD MILLION)
TABLE 91 RPA AND HYPERAUTOMATION MARKET, BY VERTICAL, 2022–2027 (USD MILLION)
12.3.2.6 RPA and hyperautomation market, by region
TABLE 92 RPA AND HYPERAUTOMATION MARKET, BY REGION, 2019–2021 (USD MILLION)
TABLE 93 RPA AND HYPERAUTOMATION MARKET, BY REGION, 2022–2027 (USD MILLION)
13 APPENDIX
13.1 INSIGHTS FROM INDUSTRY EXPERTS
13.2 DISCUSSION GUIDE
13.3 KNOWLEDGESTORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL
13.4 AVAILABLE CUSTOMIZATIONS
13.5 RELATED REPORTS
13.6 AUTHOR DETAILS
