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2020-2025 Global BPO Business Analytics Market Report - Production and Consumption Professional Analysis (Impact of COVID-19)

July 2021 | 108 pages | ID: 2261CE0A8B4BEN
Maia Research

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Business analytics outsourcing is the process of subcontracting the data and analytics functions of an organization to a BPO or third-party vendor that has expertise in the required domain. BPO business analytics services manage analytics related to business processes in organizations so that enterprises can focus on their core competencies and business processes.
This report elaborates the market size, market characteristics, and market growth of the BPO Business Analytics industry, and breaks down according to the type, application, and consumption area of BPO Business Analytics. The report also conducted a PESTEL analysis of the industry to study the main influencing factors and entry barriers of the industry.

In Chapter 3.4 of the report, the impact of the COVID-19 outbreak on the industry was fully assessed. Fully risk assessment and industry recommendations were made for BPO Business Analytics in a special period. This chapter also compares the markets of Pre COVID-19 and Post COVID-19.
In addition, chapters 8-12 consider the impact of COVID-19 on the regional economy.

Key players in the global BPO Business Analytics market covered in Chapter 13:
NTT DATA
IBM
TCS
Accenture
Tech Mahindra
Wipro
EXL
Aegis
Capgemini
WNS Global
Mu Sigma
Cognizant
HP
Infosys
Genpact
Minacs

In Chapter 6, on the basis of types, the BPO Business Analytics market from 2015 to 2025 is primarily split into:
HR
Procurement
F&A
Customer Care
Logistics
Sales & Marketing
Training
Product Engineering

In Chapter 7, on the basis of applications, the BPO Business Analytics market from 2015 to 2025 covers:
BFSI
Manufacturing
Healthcare
Retail
Telecom
Others

Geographically, the detailed analysis of production, trade of the following countries is covered in Chapter 4.2, 5:
United States
Europe
China
Japan
India

Geographically, the detailed analysis of consumption, revenue, market share and growth rate of the following regions are covered in Chapter 8, 9, 10, 11, 12:
North America (Covered in Chapter 8)
United States
Canada
Mexico
Europe (Covered in Chapter 9)
Germany
UK
France
Italy
Spain
Others
Asia-Pacific (Covered in Chapter 10)
China
Japan
India
South Korea
Southeast Asia
Others
Middle East and Africa (Covered in Chapter 11)
Saudi Arabia
UAE
South Africa
Others
South America (Covered in Chapter 12)
Brazil
Others

Years considered for this report:
Historical Years: 2015-2019
Base Year: 2019
Estimated Year: 2020
Forecast Period: 2020-2025
1 BPO BUSINESS ANALYTICS MARKET - RESEARCH SCOPE

1.1 Study Goals
1.2 Market Definition and Scope
1.3 Key Market Segments
1.4 Study and Forecasting Years

2 BPO BUSINESS ANALYTICS MARKET - RESEARCH METHODOLOGY

2.1 Methodology
2.2 Research Data Source
  2.2.1 Secondary Data
  2.2.2 Primary Data
  2.2.3 Market Size Estimation
  2.2.4 Legal Disclaimer

3 BPO BUSINESS ANALYTICS MARKET FORCES

3.1 Global BPO Business Analytics Market Size
3.2 Top Impacting Factors (PESTEL Analysis)
  3.2.1 Political Factors
  3.2.2 Economic Factors
  3.2.3 Social Factors
  3.2.4 Technological Factors
  3.2.5 Environmental Factors
  3.2.6 Legal Factors
3.3 Industry Trend Analysis
3.4 Industry Trends Under COVID-19
  3.4.1 Risk Assessment on COVID-19
  3.4.2 Assessment of the Overall Impact of COVID-19 on the Industry
  3.4.3 Pre COVID-19 and Post COVID-19 Market Scenario
3.5 Industry Risk Assessment

4 BPO BUSINESS ANALYTICS MARKET - BY GEOGRAPHY

4.1 Global BPO Business Analytics Market Value and Market Share by Regions
  4.1.1 Global BPO Business Analytics Value ($) by Region (2015-2020)
  4.1.2 Global BPO Business Analytics Value Market Share by Regions (2015-2020)
4.2 Global BPO Business Analytics Market Production and Market Share by Major Countries
  4.2.1 Global BPO Business Analytics Production by Major Countries (2015-2020)
  4.2.2 Global BPO Business Analytics Production Market Share by Major Countries (2015-2020)
4.3 Global BPO Business Analytics Market Consumption and Market Share by Regions
  4.3.1 Global BPO Business Analytics Consumption by Regions (2015-2020)
  4.3.2 Global BPO Business Analytics Consumption Market Share by Regions (2015-2020)

5 BPO BUSINESS ANALYTICS MARKET - BY TRADE STATISTICS

5.1 Global BPO Business Analytics Export and Import
5.2 United States BPO Business Analytics Export and Import (2015-2020)
5.3 Europe BPO Business Analytics Export and Import (2015-2020)
5.4 China BPO Business Analytics Export and Import (2015-2020)
5.5 Japan BPO Business Analytics Export and Import (2015-2020)
5.6 India BPO Business Analytics Export and Import (2015-2020)
5.7 ...

6 BPO BUSINESS ANALYTICS MARKET - BY TYPE

6.1 Global BPO Business Analytics Production and Market Share by Types (2015-2020)
  6.1.1 Global BPO Business Analytics Production by Types (2015-2020)
  6.1.2 Global BPO Business Analytics Production Market Share by Types (2015-2020)
6.2 Global BPO Business Analytics Value and Market Share by Types (2015-2020)
  6.2.1 Global BPO Business Analytics Value by Types (2015-2020)
  6.2.2 Global BPO Business Analytics Value Market Share by Types (2015-2020)
6.3 Global BPO Business Analytics Production, Price and Growth Rate of HR (2015-2020)
6.4 Global BPO Business Analytics Production, Price and Growth Rate of Procurement (2015-2020)
6.5 Global BPO Business Analytics Production, Price and Growth Rate of F&A (2015-2020)
6.6 Global BPO Business Analytics Production, Price and Growth Rate of Customer Care (2015-2020)
6.7 Global BPO Business Analytics Production, Price and Growth Rate of Logistics (2015-2020)
6.8 Global BPO Business Analytics Production, Price and Growth Rate of Sales & Marketing (2015-2020)
6.9 Global BPO Business Analytics Production, Price and Growth Rate of Training (2015-2020)
6.10 Global BPO Business Analytics Production, Price and Growth Rate of Product Engineering (2015-2020)

7 BPO BUSINESS ANALYTICS MARKET - BY APPLICATION

7.1 Global BPO Business Analytics Consumption and Market Share by Applications (2015-2020)
  7.1.1 Global BPO Business Analytics Consumption by Applications (2015-2020)
  7.1.2 Global BPO Business Analytics Consumption Market Share by Applications (2015-2020)
7.2 Global BPO Business Analytics Consumption and Growth Rate of BFSI (2015-2020)
7.3 Global BPO Business Analytics Consumption and Growth Rate of Manufacturing (2015-2020)
7.4 Global BPO Business Analytics Consumption and Growth Rate of Healthcare (2015-2020)
7.5 Global BPO Business Analytics Consumption and Growth Rate of Retail (2015-2020)
7.6 Global BPO Business Analytics Consumption and Growth Rate of Telecom (2015-2020)
7.7 Global BPO Business Analytics Consumption and Growth Rate of Others (2015-2020)

8 NORTH AMERICA BPO BUSINESS ANALYTICS MARKET

8.1 North America BPO Business Analytics Market Size
8.2 United States BPO Business Analytics Market Size
8.3 Canada BPO Business Analytics Market Size
8.4 Mexico BPO Business Analytics Market Size
8.5 The Influence of COVID-19 on North America Market

9 EUROPE BPO BUSINESS ANALYTICS MARKET ANALYSIS

9.1 Europe BPO Business Analytics Market Size
9.2 Germany BPO Business Analytics Market Size
9.3 United Kingdom BPO Business Analytics Market Size
9.4 France BPO Business Analytics Market Size
9.5 Italy BPO Business Analytics Market Size
9.6 Spain BPO Business Analytics Market Size
9.7 The Influence of COVID-19 on Europe Market

10 ASIA-PACIFIC BPO BUSINESS ANALYTICS MARKET ANALYSIS

10.1 Asia-Pacific BPO Business Analytics Market Size
10.2 China BPO Business Analytics Market Size
10.3 Japan BPO Business Analytics Market Size
10.4 South Korea BPO Business Analytics Market Size
10.5 Southeast Asia BPO Business Analytics Market Size
10.6 India BPO Business Analytics Market Size
10.7 The Influence of COVID-19 on Asia Pacific Market

11 MIDDLE EAST AND AFRICA BPO BUSINESS ANALYTICS MARKET ANALYSIS

11.1 Middle East and Africa BPO Business Analytics Market Size
11.2 Saudi Arabia BPO Business Analytics Market Size
11.3 UAE BPO Business Analytics Market Size
11.4 South Africa BPO Business Analytics Market Size
11.5 The Influence of COVID-19 on Middle East and Africa Market

12 SOUTH AMERICA BPO BUSINESS ANALYTICS MARKET ANALYSIS

12.1 South America BPO Business Analytics Market Size
12.2 Brazil BPO Business Analytics Market Size
12.3 The Influence of COVID-19 on South America Market

13 COMPANY PROFILES

13.1 NTT DATA
  13.1.1 NTT DATA Basic Information
  13.1.2 NTT DATA Product Profiles, Application and Specification
  13.1.3 NTT DATA BPO Business Analytics Market Performance (2015-2020)
13.2 IBM
  13.2.1 IBM Basic Information
  13.2.2 IBM Product Profiles, Application and Specification
  13.2.3 IBM BPO Business Analytics Market Performance (2015-2020)
13.3 TCS
  13.3.1 TCS Basic Information
  13.3.2 TCS Product Profiles, Application and Specification
  13.3.3 TCS BPO Business Analytics Market Performance (2015-2020)
13.4 Accenture
  13.4.1 Accenture Basic Information
  13.4.2 Accenture Product Profiles, Application and Specification
  13.4.3 Accenture BPO Business Analytics Market Performance (2015-2020)
13.5 Tech Mahindra
  13.5.1 Tech Mahindra Basic Information
  13.5.2 Tech Mahindra Product Profiles, Application and Specification
  13.5.3 Tech Mahindra BPO Business Analytics Market Performance (2015-2020)
13.6 Wipro
  13.6.1 Wipro Basic Information
  13.6.2 Wipro Product Profiles, Application and Specification
  13.6.3 Wipro BPO Business Analytics Market Performance (2015-2020)
13.7 EXL
  13.7.1 EXL Basic Information
  13.7.2 EXL Product Profiles, Application and Specification
  13.7.3 EXL BPO Business Analytics Market Performance (2015-2020)
13.8 Aegis
  13.8.1 Aegis Basic Information
  13.8.2 Aegis Product Profiles, Application and Specification
  13.8.3 Aegis BPO Business Analytics Market Performance (2015-2020)
13.9 Capgemini
  13.9.1 Capgemini Basic Information
  13.9.2 Capgemini Product Profiles, Application and Specification
  13.9.3 Capgemini BPO Business Analytics Market Performance (2015-2020)
13.10 WNS Global
  13.10.1 WNS Global Basic Information
  13.10.2 WNS Global Product Profiles, Application and Specification
  13.10.3 WNS Global BPO Business Analytics Market Performance (2015-2020)
13.11 Mu Sigma
  13.11.1 Mu Sigma Basic Information
  13.11.2 Mu Sigma Product Profiles, Application and Specification
  13.11.3 Mu Sigma BPO Business Analytics Market Performance (2015-2020)
13.12 Cognizant
  13.12.1 Cognizant Basic Information
  13.12.2 Cognizant Product Profiles, Application and Specification
  13.12.3 Cognizant BPO Business Analytics Market Performance (2015-2020)
13.13 HP
  13.13.1 HP Basic Information
  13.13.2 HP Product Profiles, Application and Specification
  13.13.3 HP BPO Business Analytics Market Performance (2015-2020)
13.14 Infosys
  13.14.1 Infosys Basic Information
  13.14.2 Infosys Product Profiles, Application and Specification
  13.14.3 Infosys BPO Business Analytics Market Performance (2015-2020)
13.15 Genpact
  13.15.1 Genpact Basic Information
  13.15.2 Genpact Product Profiles, Application and Specification
  13.15.3 Genpact BPO Business Analytics Market Performance (2015-2020)
13.16 Minacs
  13.16.1 Minacs Basic Information
  13.16.2 Minacs Product Profiles, Application and Specification
  13.16.3 Minacs BPO Business Analytics Market Performance (2015-2020)

14 MARKET FORECAST - BY REGIONS

14.1 North America BPO Business Analytics Market Forecast (2020-2025)
14.2 Europe BPO Business Analytics Market Forecast (2020-2025)
14.3 Asia-Pacific BPO Business Analytics Market Forecast (2020-2025)
14.4 Middle East and Africa BPO Business Analytics Market Forecast (2020-2025)
14.5 South America BPO Business Analytics Market Forecast (2020-2025)

15 MARKET FORECAST - BY TYPE AND APPLICATIONS

15.1 Global BPO Business Analytics Market Forecast by Types (2020-2025)
  15.1.1 Global BPO Business Analytics Market Forecast Production and Market Share by Types (2020-2025)
  15.1.2 Global BPO Business Analytics Market Forecast Value and Market Share by Types (2020-2025)
15.2 Global BPO Business Analytics Market Forecast by Applications (2020-2025)
LIST OF TABLES AND FIGURES

Figure BPO Business Analytics Picture
Table BPO Business Analytics Key Market Segments
Figure Study and Forecasting Years
Figure Global BPO Business Analytics Market Size and Growth Rate 2015-2025
Figure Industry PESTEL Analysis
Figure Global COVID-19 Status
Figure Market Size Forecast Comparison of Pre COVID-19 and Post COVID-19
Figure Global BPO Business Analytics Value ($) and Growth Rate (2015-2020)
Table Global BPO Business Analytics Value ($) by Countries (2015-2020)
Table Global BPO Business Analytics Value Market Share by Regions (2015-2020)
Figure Global BPO Business Analytics Value Market Share by Regions in 2019
Figure Global BPO Business Analytics Production and Growth Rate (2015-2020)
Table Global BPO Business Analytics Production by Major Countries (2015-2020)
Table Global BPO Business Analytics Production Market Share by Major Countries (2015-2020)
Figure Global BPO Business Analytics Production Market Share by Regions in 2019
Figure Global BPO Business Analytics Consumption and Growth Rate (2015-2020)
Table Global BPO Business Analytics Consumption by Regions (2015-2020)
Table Global BPO Business Analytics Consumption Market Share by Regions (2015-2020)
Figure Global BPO Business Analytics Consumption Market Share by Regions in 2019
Table Global BPO Business Analytics Export Top 3 Country 2019
Table Global BPO Business Analytics Import Top 3 Country 2019
Table United States BPO Business Analytics Export and Import (2015-2020)
Table Europe BPO Business Analytics Export and Import (2015-2020)
Table China BPO Business Analytics Export and Import (2015-2020)
Table Japan BPO Business Analytics Export and Import (2015-2020)
Table India BPO Business Analytics Export and Import (2015-2020)
Table Global BPO Business Analytics Production by Types (2015-2020)
Table Global BPO Business Analytics Production Market Share by Types (2015-2020)
Figure Global BPO Business Analytics Production Share by Type (2015-2020)
Table Global BPO Business Analytics Value by Types (2015-2020)
Table Global BPO Business Analytics Value Market Share by Types (2015-2020)
Figure Global BPO Business Analytics Value Share by Type (2015-2020)
Figure Global HR Production and Growth Rate (2015-2020)
Figure Global HR Price (2015-2020)
Figure Global Procurement Production and Growth Rate (2015-2020)
Figure Global Procurement Price (2015-2020)
Figure Global F&A Production and Growth Rate (2015-2020)
Figure Global F&A Price (2015-2020)
Figure Global Customer Care Production and Growth Rate (2015-2020)
Figure Global Customer Care Price (2015-2020)
Figure Global Logistics Production and Growth Rate (2015-2020)
Figure Global Logistics Price (2015-2020)
Figure Global Sales & Marketing Production and Growth Rate (2015-2020)
Figure Global Sales & Marketing Price (2015-2020)
Figure Global Training Production and Growth Rate (2015-2020)
Figure Global Training Price (2015-2020)
Figure Global Product Engineering Production and Growth Rate (2015-2020)
Figure Global Product Engineering Price (2015-2020)
Table Global BPO Business Analytics Consumption by Applications (2015-2020)
Table Global BPO Business Analytics Consumption Market Share by Applications (2015-2020)
Figure Global BPO Business Analytics Consumption Share by Application (2015-2020)
Figure Global BFSI Consumption and Growth Rate (2015-2020)
Figure Global Manufacturing Consumption and Growth Rate (2015-2020)
Figure Global Healthcare Consumption and Growth Rate (2015-2020)
Figure Global Retail Consumption and Growth Rate (2015-2020)
Figure Global Telecom Consumption and Growth Rate (2015-2020)
Figure Global Others Consumption and Growth Rate (2015-2020)
Figure North America BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Table North America BPO Business Analytics Consumption by Countries (2015-2020)
Table North America BPO Business Analytics Consumption Market Share by Countries (2015-2020)
Figure North America BPO Business Analytics Consumption Market Share by Countries (2015-2020)
Figure United States BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure Canada BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure Mexico BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure North America COVID-19 Status
Figure Europe BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Table Europe BPO Business Analytics Consumption by Countries (2015-2020)
Table Europe BPO Business Analytics Consumption Market Share by Countries (2015-2020)
Figure Europe BPO Business Analytics Consumption Market Share by Countries (2015-2020)
Figure Germany BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure United Kingdom BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure France BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure Italy BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure Spain BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure Europe COVID-19 Status
Figure Asia-Pacific BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Table Asia-Pacific BPO Business Analytics Consumption by Countries (2015-2020)
Table Asia-Pacific BPO Business Analytics Consumption Market Share by Countries (2015-2020)
Figure Asia-Pacific BPO Business Analytics Consumption Market Share by Countries (2015-2020)
Figure China BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure Japan BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure South Korea BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure Southeast Asia BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure India BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure Asia Pacific COVID-19 Status
Figure Middle East and Africa BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Table Middle East and Africa BPO Business Analytics Consumption by Countries (2015-2020)
Table Middle East and Africa BPO Business Analytics Consumption Market Share by Countries (2015-2020)
Figure Middle East and Africa BPO Business Analytics Consumption Market Share by Countries (2015-2020)
Figure Saudi Arabia BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure UAE BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure South Africa BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Figure South America BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Table South America BPO Business Analytics Consumption by Countries (2015-2020)
Table South America BPO Business Analytics Consumption Market Share by Countries (2015-2020)
Figure South America BPO Business Analytics Consumption Market Share by Countries (2015-2020)
Figure Brazil BPO Business Analytics Market Consumption and Growth Rate (2015-2020)
Table NTT DATA Company Profile
Table NTT DATA Production, Value, Price, Gross Margin 2015-2020
Figure NTT DATA Production and Growth Rate
Figure NTT DATA Value ($) Market Share 2015-2020
Table IBM Company Profile
Table IBM Production, Value, Price, Gross Margin 2015-2020
Figure IBM Production and Growth Rate
Figure IBM Value ($) Market Share 2015-2020
Table TCS Company Profile
Table TCS Production, Value, Price, Gross Margin 2015-2020
Figure TCS Production and Growth Rate
Figure TCS Value ($) Market Share 2015-2020
Table Accenture Company Profile
Table Accenture Production, Value, Price, Gross Margin 2015-2020
Figure Accenture Production and Growth Rate
Figure Accenture Value ($) Market Share 2015-2020
Table Tech Mahindra Company Profile
Table Tech Mahindra Production, Value, Price, Gross Margin 2015-2020
Figure Tech Mahindra Production and Growth Rate
Figure Tech Mahindra Value ($) Market Share 2015-2020
Table Wipro Company Profile
Table Wipro Production, Value, Price, Gross Margin 2015-2020
Figure Wipro Production and Growth Rate
Figure Wipro Value ($) Market Share 2015-2020
Table EXL Company Profile
Table EXL Production, Value, Price, Gross Margin 2015-2020
Figure EXL Production and Growth Rate
Figure EXL Value ($) Market Share 2015-2020
Table Aegis Company Profile
Table Aegis Production, Value, Price, Gross Margin 2015-2020
Figure Aegis Production and Growth Rate
Figure Aegis Value ($) Market Share 2015-2020
Table Capgemini Company Profile
Table Capgemini Production, Value, Price, Gross Margin 2015-2020
Figure Capgemini Production and Growth Rate
Figure Capgemini Value ($) Market Share 2015-2020
Table WNS Global Company Profile
Table WNS Global Production, Value, Price, Gross Margin 2015-2020
Figure WNS Global Production and Growth Rate
Figure WNS Global Value ($) Market Share 2015-2020
Table Mu Sigma Company Profile
Table Mu Sigma Production, Value, Price, Gross Margin 2015-2020
Figure Mu Sigma Production and Growth Rate
Figure Mu Sigma Value ($) Market Share 2015-2020
Table Cognizant Company Profile
Table Cognizant Production, Value, Price, Gross Margin 2015-2020
Figure Cognizant Production and Growth Rate
Figure Cognizant Value ($) Market Share 2015-2020
Table HP Company Profile
Table HP Production, Value, Price, Gross Margin 2015-2020
Figure HP Production and Growth Rate
Figure HP Value ($) Market Share 2015-2020
Table Infosys Company Profile
Table Infosys Production, Value, Price, Gross Margin 2015-2020
Figure Infosys Production and Growth Rate
Figure Infosys Value ($) Market Share 2015-2020
Table Genpact Company Profile
Table Genpact Production, Value, Price, Gross Margin 2015-2020
Figure Genpact Production and Growth Rate
Figure Genpact Value ($) Market Share 2015-2020
Table Minacs Company Profile
Table Minacs Production, Value, Price, Gross Margin 2015-2020
Figure Minacs Production and Growth Rate
Figure Minacs Value ($) Market Share 2015-2020
Figure North America Market Consumption and Growth Rate Forecast (2020-2025)
Figure Europe Market Consumption and Growth Rate Forecast (2020-2025)
Figure Asia-Pacific Market Consumption and Growth Rate Forecast (2020-2025)
Figure Middle East and Africa Market Consumption and Growth Rate Forecast (2020-2025)
Figure South America Market Consumption and Growth Rate Forecast (2020-2025)
Table Global BPO Business Analytics Market Forecast Production by Types (2020-2025)
Table Global BPO Business Analytics Market Forecast Production Share by Types (2020-2025)
Table Global BPO Business Analytics Market Forecast Value ($) by Types (2020-2025)
Table Global BPO Business Analytics Market Forecast Value Share by Types (2020-2025)
Table Global BPO Business Analytics Market Forecast Consumption by Applications (2020-2025)
Table Global BPO Business Analytics Market Forecast Consumption Share by Applications (2020-2025)


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