United States Call Centers Market Report 2017

Name: United States Call Centers Market Report 2017
Brand: QYResearch
SKU: U24AAF35A26EN
Price: 3800 USD
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November 2017 | 95 pages | ID: U24AAF35A26EN
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In this report, the United States Call Centers market is valued at USD XX million in 2016 and is expected to reach USD XX million by the end of 2022, growing at a CAGR of XX% between 2016 and 2022.

Geographically, this report splits the United States market into seven regions:

The West
Southwest
The Middle Atlantic
New England
The South
The Midwest
with sales (volume), revenue (value), market share and growth rate of Call Centers in these regions, from 2012 to 2022 (forecast).

United States Call Centers market competition by top manufacturers/players, with Call Centers sales volume, price, revenue (Million USD) and market share for each manufacturer/player; the top players including

24 7 lnc
Alliance Data Systems,lnc.
ATOS S.A
BT Communications Limited
Capita Customer Management Limited
Convergys Corp.
Entel Call Center
EXL Service Holdings,lnc.

On the basis of product, this report displays the production, revenue, price, market share and growth rate of each type, primarily split into

Mass Market Center
B2B Center
Universal Center

On the basis on the end users/applications, this report focuses on the status and outlook for major applications/end users, sales volume, market share and growth rate of Call Centers for each application, including

Outsourced Call Centers
In-House Call Centers

If you have any special requirements, please let us know and we will offer you the report as you want.

United States Call Centers Market Report 2017

1 CALL CENTERS OVERVIEW

1.1 Product Overview and Scope of Call Centers
1.2 Classification of Call Centers by Product Category
  1.2.1 United States Call Centers Market Size (Sales Volume) Comparison by Type (2012-2022)
  1.2.2 United States Call Centers Market Size (Sales Volume) Market Share by Type (Product Category) in 2016
  1.2.3 Mass Market Center
  1.2.4 B2B Center
  1.2.5 Universal Center
1.3 United States Call Centers Market by Application/End Users
  1.3.1 United States Call Centers Market Size (Consumption) and Market Share Comparison by Application (2012-2022)
  1.3.2 Outsourced Call Centers
  1.3.3 In-House Call Centers
1.4 United States Call Centers Market by Region
  1.4.1 United States Call Centers Market Size (Value) Comparison by Region (2012-2022)
  1.4.2 The West Call Centers Status and Prospect (2012-2022)
  1.4.3 Southwest Call Centers Status and Prospect (2012-2022)
  1.4.4 The Middle Atlantic Call Centers Status and Prospect (2012-2022)
  1.4.5 New England Call Centers Status and Prospect (2012-2022)
  1.4.6 The South Call Centers Status and Prospect (2012-2022)
  1.4.7 The Midwest Call Centers Status and Prospect (2012-2022)
1.5 United States Market Size (Value and Volume) of Call Centers (2012-2022)
  1.5.1 United States Call Centers Sales and Growth Rate (2012-2022)
  1.5.2 United States Call Centers Revenue and Growth Rate (2012-2022)

2 UNITED STATES CALL CENTERS MARKET COMPETITION BY PLAYERS/SUPPLIERS

2.1 United States Call Centers Sales and Market Share of Key Players/Suppliers (2012-2017)
2.2 United States Call Centers Revenue and Share by Players/Suppliers (2012-2017)
2.3 United States Call Centers Average Price by Players/Suppliers (2012-2017)
2.4 United States Call Centers Market Competitive Situation and Trends
  2.4.1 United States Call Centers Market Concentration Rate
  2.4.2 United States Call Centers Market Share of Top 3 and Top 5 Players/Suppliers
  2.4.3 Mergers & Acquisitions, Expansion in United States Market
2.5 United States Players/Suppliers Call Centers Manufacturing Base Distribution, Sales Area, Product Type

3 UNITED STATES CALL CENTERS SALES (VOLUME) AND REVENUE (VALUE) BY REGION (2012-2017)

3.1 United States Call Centers Sales and Market Share by Region (2012-2017)
3.2 United States Call Centers Revenue and Market Share by Region (2012-2017)
3.3 United States Call Centers Price by Region (2012-2017)

4 UNITED STATES CALL CENTERS SALES (VOLUME) AND REVENUE (VALUE) BY TYPE (PRODUCT CATEGORY) (2012-2017)

4.1 United States Call Centers Sales and Market Share by Type (Product Category) (2012-2017)
4.2 United States Call Centers Revenue and Market Share by Type (2012-2017)
4.3 United States Call Centers Price by Type (2012-2017)
4.4 United States Call Centers Sales Growth Rate by Type (2012-2017)

5 UNITED STATES CALL CENTERS SALES (VOLUME) BY APPLICATION (2012-2017)

5.1 United States Call Centers Sales and Market Share by Application (2012-2017)
5.2 United States Call Centers Sales Growth Rate by Application (2012-2017)
5.3 Market Drivers and Opportunities

6 UNITED STATES CALL CENTERS PLAYERS/SUPPLIERS PROFILES AND SALES DATA

6.1 24 7 lnc
  6.1.1 Company Basic Information, Manufacturing Base and Competitors
  6.1.2 Call Centers Product Category, Application and Specification
    6.1.2.1 Product A
    6.1.2.2 Product B
  6.1.3 24 7 lnc Call Centers Sales, Revenue, Price and Gross Margin (2012-2017)
  6.1.4 Main Business/Business Overview
6.2 Alliance Data Systems,lnc.
  6.2.2 Call Centers Product Category, Application and Specification
    6.2.2.1 Product A
    6.2.2.2 Product B
  6.2.3 Alliance Data Systems,lnc. Call Centers Sales, Revenue, Price and Gross Margin (2012-2017)
  6.2.4 Main Business/Business Overview
6.3 ATOS S.A
  6.3.2 Call Centers Product Category, Application and Specification
    6.3.2.1 Product A
    6.3.2.2 Product B
  6.3.3 ATOS S.A Call Centers Sales, Revenue, Price and Gross Margin (2012-2017)
  6.3.4 Main Business/Business Overview
6.4 BT Communications Limited
  6.4.2 Call Centers Product Category, Application and Specification
    6.4.2.1 Product A
    6.4.2.2 Product B
  6.4.3 BT Communications Limited Call Centers Sales, Revenue, Price and Gross Margin (2012-2017)
  6.4.4 Main Business/Business Overview
6.5 Capita Customer Management Limited
  6.5.2 Call Centers Product Category, Application and Specification
    6.5.2.1 Product A
    6.5.2.2 Product B
  6.5.3 Capita Customer Management Limited Call Centers Sales, Revenue, Price and Gross Margin (2012-2017)
  6.5.4 Main Business/Business Overview
6.6 Convergys Corp.
  6.6.2 Call Centers Product Category, Application and Specification
    6.6.2.1 Product A
    6.6.2.2 Product B
  6.6.3 Convergys Corp. Call Centers Sales, Revenue, Price and Gross Margin (2012-2017)
  6.6.4 Main Business/Business Overview
6.7 Entel Call Center
  6.7.2 Call Centers Product Category, Application and Specification
    6.7.2.1 Product A
    6.7.2.2 Product B
  6.7.3 Entel Call Center Call Centers Sales, Revenue, Price and Gross Margin (2012-2017)
  6.7.4 Main Business/Business Overview
6.8 EXL Service Holdings,lnc.
  6.8.2 Call Centers Product Category, Application and Specification
    6.8.2.1 Product A
    6.8.2.2 Product B
  6.8.3 EXL Service Holdings,lnc. Call Centers Sales, Revenue, Price and Gross Margin (2012-2017)
  6.8.4 Main Business/Business Overview

7 CALL CENTERS MANUFACTURING COST ANALYSIS

7.1 Call Centers Key Raw Materials Analysis
  7.1.1 Key Raw Materials
  7.1.2 Price Trend of Key Raw Materials
  7.1.3 Key Suppliers of Raw Materials
  7.1.4 Market Concentration Rate of Raw Materials
7.2 Proportion of Manufacturing Cost Structure
  7.2.1 Raw Materials
  7.2.2 Labor Cost
  7.2.3 Manufacturing Expenses
7.3 Manufacturing Process Analysis of Call Centers

8 INDUSTRIAL CHAIN, SOURCING STRATEGY AND DOWNSTREAM BUYERS

8.1 Call Centers Industrial Chain Analysis
8.2 Upstream Raw Materials Sourcing
8.3 Raw Materials Sources of Call Centers Major Manufacturers in 2016
8.4 Downstream Buyers

9 MARKETING STRATEGY ANALYSIS, DISTRIBUTORS/TRADERS

9.1 Marketing Channel
  9.1.1 Direct Marketing
  9.1.2 Indirect Marketing
  9.1.3 Marketing Channel Development Trend
9.2 Market Positioning
  9.2.1 Pricing Strategy
  9.2.2 Brand Strategy
  9.2.3 Target Client
9.3 Distributors/Traders List

10 MARKET EFFECT FACTORS ANALYSIS

10.1 Technology Progress/Risk
  10.1.1 Substitutes Threat
  10.1.2 Technology Progress in Related Industry
10.2 Consumer Needs/Customer Preference Change
10.3 Economic/Political Environmental Change

11 UNITED STATES CALL CENTERS MARKET SIZE (VALUE AND VOLUME) FORECAST (2017-2022)

11.1 United States Call Centers Sales Volume, Revenue Forecast (2017-2022)
11.2 United States Call Centers Sales Volume Forecast by Type (2017-2022)
11.3 United States Call Centers Sales Volume Forecast by Application (2017-2022)
11.4 United States Call Centers Sales Volume Forecast by Region (2017-2022)

12 RESEARCH FINDINGS AND CONCLUSION

13 APPENDIX

13.1 Methodology/Research Approach
  13.1.1 Research Programs/Design
  13.1.2 Market Size Estimation
  13.1.3 Market Breakdown and Data Triangulation
13.2 Data Source
  13.2.1 Secondary Sources
  13.2.2 Primary Sources
13.3 Disclaimer

The report requires updating with new data and is sent in 2-3 business days after order is placed.

LIST OF TABLES AND FIGURES

Figure Product Picture of Call Centers
Figure United States Call Centers Market Size (K Units) by Type (2012-2022)
Figure United States Call Centers Sales Volume Market Share by Type (Product Category) in 2016
Figure Mass Market Center Product Picture
Figure B2B Center Product Picture
Figure Universal Center Product Picture
Figure United States Call Centers Market Size (K Units) by Application (2012-2022)
Figure United States Sales Market Share of Call Centers by Application in 2016
Figure Outsourced Call Centers Examples
Table Key Downstream Customer in Outsourced Call Centers
Figure In-House Call Centers Examples
Table Key Downstream Customer in In-House Call Centers
Figure United States Call Centers Market Size (Million USD) by Region (2012-2022)
Figure The West Call Centers Revenue (Million USD) and Growth Rate (2012-2022)
Figure Southwest Call Centers Revenue (Million USD) and Growth Rate (2012-2022)
Figure The Middle Atlantic Call Centers Revenue (Million USD) and Growth Rate (2012-2022)
Figure New England Call Centers Revenue (Million USD) and Growth Rate (2012-2022)
Figure The South of US Call Centers Revenue (Million USD) and Growth Rate (2012-2022)
Figure The Midwest Call Centers Revenue (Million USD) and Growth Rate (2012-2022)
Figure United States Call Centers Sales (K Units) and Growth Rate (2012-2022)
Figure United States Call Centers Revenue (Million USD) and Growth Rate (2012-2022)
Figure United States Call Centers Market Major Players Product Sales Volume (K Units) (2012-2017)
Table United States Call Centers Sales (K Units) of Key Players/Suppliers (2012-2017)
Table United States Call Centers Sales Share by Players/Suppliers (2012-2017)
Figure 2016 United States Call Centers Sales Share by Players/Suppliers
Figure 2017 United States Call Centers Sales Share by Players/Suppliers
Figure United States Call Centers Market Major Players Product Revenue (Million USD) (2012-2017)
Table United States Call Centers Revenue (Million USD) by Players/Suppliers (2012-2017)
Table United States Call Centers Revenue Share by Players/Suppliers (2012-2017)
Figure 2016 United States Call Centers Revenue Share by Players/Suppliers
Figure 2017 United States Call Centers Revenue Share by Players/Suppliers
Table United States Market Call Centers Average Price (USD/Unit) of Key Players/Suppliers (2012-2017)
Figure United States Market Call Centers Average Price (USD/Unit) of Key Players/Suppliers in 2016
Figure United States Call Centers Market Share of Top 3 Players/Suppliers
Figure United States Call Centers Market Share of Top 5 Players/Suppliers
Table United States Players/Suppliers Call Centers Manufacturing Base Distribution and Sales Area
Table United States Players/Suppliers Call Centers Product Category
Table United States Call Centers Sales (K Units) by Region (2012-2017)
Table United States Call Centers Sales Share by Region (2012-2017)
Figure United States Call Centers Sales Share by Region (2012-2017)
Figure United States Call Centers Sales Market Share by Region in 2016
Table United States Call Centers Revenue (Million USD) and Market Share by Region (2012-2017)
Table United States Call Centers Revenue Share by Region (2012-2017)
Figure United States Call Centers Revenue Market Share by Region (2012-2017)
Figure United States Call Centers Revenue Market Share by Region in 2016
Table United States Call Centers Price (USD/Unit) by Region (2012-2017)
Table United States Call Centers Sales (K Units) by Type (2012-2017)
Table United States Call Centers Sales Share by Type (2012-2017)
Figure United States Call Centers Sales Share by Type (2012-2017)
Figure United States Call Centers Sales Market Share by Type in 2016
Table United States Call Centers Revenue (Million USD) and Market Share by Type (2012-2017)
Table United States Call Centers Revenue Share by Type (2012-2017)
Figure Revenue Market Share of Call Centers by Type (2012-2017)
Figure Revenue Market Share of Call Centers by Type in 2016
Table United States Call Centers Price (USD/Unit) by Types (2012-2017)
Figure United States Call Centers Sales Growth Rate by Type (2012-2017)
Table United States Call Centers Sales (K Units) by Application (2012-2017)
Table United States Call Centers Sales Market Share by Application (2012-2017)
Figure United States Call Centers Sales Market Share by Application (2012-2017)
Figure United States Call Centers Sales Market Share by Application in 2016
Table United States Call Centers Sales Growth Rate by Application (2012-2017)
Figure United States Call Centers Sales Growth Rate by Application (2012-2017)
Table 24 7 lnc Basic Information List
Table 24 7 lnc Call Centers Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
Figure 24 7 lnc Call Centers Sales Growth Rate (2012-2017)
Figure 24 7 lnc Call Centers Sales Market Share in United States (2012-2017)
Figure 24 7 lnc Call Centers Revenue Market Share in United States (2012-2017)
Table Alliance Data Systems,lnc. Basic Information List
Table Alliance Data Systems,lnc. Call Centers Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
Figure Alliance Data Systems,lnc. Call Centers Sales Growth Rate (2012-2017)
Figure Alliance Data Systems,lnc. Call Centers Sales Market Share in United States (2012-2017)
Figure Alliance Data Systems,lnc. Call Centers Revenue Market Share in United States (2012-2017)
Table ATOS S.A Basic Information List
Table ATOS S.A Call Centers Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
Figure ATOS S.A Call Centers Sales Growth Rate (2012-2017)
Figure ATOS S.A Call Centers Sales Market Share in United States (2012-2017)
Figure ATOS S.A Call Centers Revenue Market Share in United States (2012-2017)
Table BT Communications Limited Basic Information List
Table BT Communications Limited Call Centers Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
Figure BT Communications Limited Call Centers Sales Growth Rate (2012-2017)
Figure BT Communications Limited Call Centers Sales Market Share in United States (2012-2017)
Figure BT Communications Limited Call Centers Revenue Market Share in United States (2012-2017)
Table Capita Customer Management Limited Basic Information List
Table Capita Customer Management Limited Call Centers Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
Figure Capita Customer Management Limited Call Centers Sales Growth Rate (2012-2017)
Figure Capita Customer Management Limited Call Centers Sales Market Share in United States (2012-2017)
Figure Capita Customer Management Limited Call Centers Revenue Market Share in United States (2012-2017)
Table Convergys Corp. Basic Information List
Table Convergys Corp. Call Centers Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
Figure Convergys Corp. Call Centers Sales Growth Rate (2012-2017)
Figure Convergys Corp. Call Centers Sales Market Share in United States (2012-2017)
Figure Convergys Corp. Call Centers Revenue Market Share in United States (2012-2017)
Table Entel Call Center Basic Information List
Table Entel Call Center Call Centers Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
Figure Entel Call Center Call Centers Sales Growth Rate (2012-2017)
Figure Entel Call Center Call Centers Sales Market Share in United States (2012-2017)
Figure Entel Call Center Call Centers Revenue Market Share in United States (2012-2017)
Table EXL Service Holdings,lnc. Basic Information List
Table EXL Service Holdings,lnc. Call Centers Sales (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (2012-2017)
Figure EXL Service Holdings,lnc. Call Centers Sales Growth Rate (2012-2017)
Figure EXL Service Holdings,lnc. Call Centers Sales Market Share in United States (2012-2017)
Figure EXL Service Holdings,lnc. Call Centers Revenue Market Share in United States (2012-2017)
Table Production Base and Market Concentration Rate of Raw Material
Figure Price Trend of Key Raw Materials
Table Key Suppliers of Raw Materials
Figure Manufacturing Cost Structure of Call Centers
Figure Manufacturing Process Analysis of Call Centers
Figure Call Centers Industrial Chain Analysis
Table Raw Materials Sources of Call Centers Major Players/Suppliers in 2016
Table Major Buyers of Call Centers
Table Distributors/Traders List
Figure United States Call Centers Sales Volume (K Units) and Growth Rate Forecast (2017-2022)
Figure United States Call Centers Revenue (Million USD) and Growth Rate Forecast (2017-2022)
Figure United States Call Centers Price (USD/Unit) Trend Forecast (2017-2022)
Table United States Call Centers Sales Volume (K Units) Forecast by Type (2017-2022)
Figure United States Call Centers Sales Volume (K Units) Forecast by Type (2017-2022)
Figure United States Call Centers Sales Volume (K Units) Forecast by Type in 2022
Table United States Call Centers Sales Volume (K Units) Forecast by Application (2017-2022)
Figure United States Call Centers Sales Volume (K Units) Forecast by Application (2017-2022)
Figure United States Call Centers Sales Volume (K Units) Forecast by Application in 2022
Table United States Call Centers Sales Volume (K Units) Forecast by Region (2017-2022)
Table United States Call Centers Sales Volume Share Forecast by Region (2017-2022)
Figure United States Call Centers Sales Volume Share Forecast by Region (2017-2022)
Figure United States Call Centers Sales Volume Share Forecast by Region in 2022
Table Research Programs/Design for This Report
Figure Bottom-up and Top-down Approaches for This Report
Figure Data Triangulation
Table Key Data Information from Secondary Sources
Table Key Data Information from Primary Sources

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