Global and Europe Interactive Voice Response Market - Analysis and Outlook to 2022

September 2017 | 123 pages | ID: G6D4D99A573EN
EU Research

Abstracts

This report presents a comprehensive overview of the Interactive Voice Response market in Europe, which shares the history data information from 2012 to 2016, and forecast from 2017 to 2022.

This report provides a detailed analysis of the market, including its dynamics, structure, characteristics, main players, growth and demand drivers, etc. As a Detailed Analysis report, it covers all details inside analysis and opinion in Interactive Voice Response industry.

This report focuses Global and Europe market, including details as following:

Key Players

8X8, Inc. (US)
Nuance Communications, Inc. (US)
Convergys Corporation (US)
Avaya Inc. (US)
Cisco Systems, Inc. (US)
AT&T Inc. (US)
West Corporation (US)
Genesys Telecommunication Laboratories, Inc. (US)
Verizon Communications Inc. (US)
IVR Lab (US),
Aspect Software Parent Inc. (US)
24/7 Customer, Inc. (US)
inContact Inc. (US)
NewVoiceMedia (UK)
Five9, Inc. (US)
Quintum (US)

Key Regions

• North America
• United States
• Canada
• Latin America
• Mexico
• Brazil
• Argentina
• Others
• Europe
• Germany
• United Kingdom
• France
• Italy
• Spain
• Russia
• Netherland
• Others
• Asia & Pacific
• China
• Japan
• India
• Korea
• Australia
• Southeast Asia
• Indonesia
• Thailand
• Philippines
• Vietnam
• Singapore
• Malaysia
• Others
• Africa & Middle East
• South Africa
• Egypt
• Turkey
• Saudi Arabia
• Iran
• Others

Key Product Type

By Technology: Speech Based, Touch-tone Based.
By Deployment Mode: Cloud, On Premise.
By Services: Installation, Training & Education, Maintenance & Support.

Key Applications

BFSI
Travel and Hospitality
Pharma and Healthcare
Telecommunications
Government and Public Sector
Transportation and Logistics
ITES
Media, Retail, and E-commerce
Education
Others

Contents

1 MARKET OUTLINE

1.1 Research Methodology
  1.1.1 Methodology/Research Approach
Research Programs/Design
Market Size Estimation
Market Breakdown and Data Triangulation
  1.1.2 Data Source
Secondary Sources
Primary Sources
  1.1.3 Disclaimer
1.2 Regulatory Factors
1.3 End-User Analysis
1.4 Strategic Benchmarking
1.5 Industry Chain and Supply Chain
  1.5.1 Interactive Voice Response Industry Chain Structure
    1.5.1.1 R&D
    1.5.1.2 Raw Materials (Components)
    1.5.1.3 Manufacturing Plants
    1.5.1.4 Regional Trading (Import Export and Local Sales)
    1.5.1.5 Online Sales Channel
    1.5.1.6 Offline Channel
    1.5.1.7 End Users
  1.5.2 Interactive Voice Response Manufacturing
    1.5.2.1 Key Components
    1.5.2.2 Assembly Manufacturing
  1.5.3 Consumer Preference
  1.5.4 Behavioral Habits
  1.5.5 Marketing Environment
1.6 SWOT Analysis
1.7 Feasibility Analysis
1.8 Development Trend and Research Conclusion
  1.8.1 Development Trend
  1.8.2 Research Conclusion

2 GLOBAL INTERACTIVE VOICE RESPONSE PRODUCT OVERVIEW

2.1 Global Interactive Voice Response Market Sales Volume Revenue and Price 2012-2017
2.2 Interactive Voice Response, by Technology 2012-2017
  2.2.1 Global Interactive Voice Response Sales Market Share by Technology 2012-2017
  2.2.2 Global Interactive Voice Response Revenue Market Share by Technology 2012-2017
  2.2.3 Global Interactive Voice Response Price by Technology 2012-2017
  2.2.4 Speech Based
  2.2.5 Touch-tone Based
2.3 Interactive Voice Response, by Deployment Mode 2012-2017
  2.3.1 Global Interactive Voice Response Sales Market Share by Deployment Mode 2012-2017
  2.3.2 Global Interactive Voice Response Revenue Market Share by Deployment Mode 2012-2017
  2.3.3 Global Interactive Voice Response Price by Deployment Mode 2012-2017
  2.3.4 Cloud
  2.3.5 On Premise
2.4 Interactive Voice Response, by Services 2012-2017
  2.4.1 Global Interactive Voice Response Sales Market Share by Services 2012-2017
  2.4.2 Global Interactive Voice Response Revenue Market Share by Services 2012-2017
  2.4.3 Global Interactive Voice Response Price by Services 2012-2017
  2.4.4 Installation
  2.4.5 Training & Education
  2.4.6 Maintenance & Support

3 EUROPE INTERACTIVE VOICE RESPONSE PRODUCT OVERVIEW

3.1 Europe Interactive Voice Response Market Sales Volume Revenue and Price 2012-2017
3.2 Interactive Voice Response, by Technology 2012-2017
  3.2.1 Europe Interactive Voice Response Sales Market Share by Technology 2012-2017
  3.2.2 Europe Interactive Voice Response Revenue Market Share by Technology 2012-2017
  3.2.3 Europe Interactive Voice Response Price by Technology 2012-2017
  3.2.4 Speech Based
  3.2.5 Touch-tone Based
3.3 Interactive Voice Response, by Deployment Mode 2012-2017
  3.3.1 Europe Interactive Voice Response Sales Market Share by Deployment Mode 2012-2017
  3.3.2 Europe Interactive Voice Response Revenue Market Share by Deployment Mode 2012-2017
  3.3.3 Europe Interactive Voice Response Price by Deployment Mode 2012-2017
  3.3.4 Cloud
  3.3.5 On Premise
3.4 Interactive Voice Response, by Services 2012-2017
  3.4.1 Europe Interactive Voice Response Sales Market Share by Services 2012-2017
  3.4.2 Europe Interactive Voice Response Revenue Market Share by Services 2012-2017
  3.4.3 Europe Interactive Voice Response Price by Services 2012-2017
  3.4.4 Installation
  3.4.5 Training & Education
  3.4.6 Maintenance & Support

4 INTERACTIVE VOICE RESPONSE TOP COMPANIES PROFILE

4.1 8X8, Inc. (US)
  4.1.1 8X8, Inc. (US) Company Details and Competitors
  4.1.2 8X8, Inc. (US) Key Interactive Voice Response Models and Performance
  4.1.3 8X8, Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
  4.1.4 8X8, Inc. (US) Interactive Voice Response Sales Volume Revenue Price Cost and Gross Margin
4.2 Nuance Communications, Inc. (US)
  4.2.1 Nuance Communications, Inc. (US) Company Details and Competitors
  4.2.2 Nuance Communications, Inc. (US) Key Interactive Voice Response Models and Performance
  4.2.3 Nuance Communications, Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
  4.2.4 Nuance Communications, Inc. (US) Interactive Voice Response Sales Volume Revenue Price Cost and Gross Margin
4.3 Convergys Corporation (US)
  4.3.1 Convergys Corporation (US) Company Details and Competitors
  4.3.2 Convergys Corporation (US) Key Interactive Voice Response Models and Performance
  4.3.3 Convergys Corporation (US) Interactive Voice Response Business SWOT Analysis and Forecast
  4.3.4 Convergys Corporation (US) Interactive Voice Response Sales Volume Revenue Price Cost and Gross Margin
4.4 Avaya Inc. (US)
  4.4.1 Avaya Inc. (US) Company Details and Competitors
  4.4.2 Avaya Inc. (US) Key Interactive Voice Response Models and Performance
  4.4.3 Avaya Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
  4.4.4 Avaya Inc. (US) Interactive Voice Response Sales Volume Revenue Price Cost and Gross Margin
4.5 Cisco Systems, Inc. (US)
  4.5.1 Cisco Systems, Inc. (US) Company Details and Competitors
  4.5.2 Cisco Systems, Inc. (US) Key Interactive Voice Response Models and Performance
  4.5.3 Cisco Systems, Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
  4.5.4 Cisco Systems, Inc. (US) Interactive Voice Response Sales Volume Revenue Price Cost and Gross Margin
4.6 AT&T Inc. (US)
  4.6.1 AT&T Inc. (US) Company Details and Competitors
  4.6.2 AT&T Inc. (US) Key Interactive Voice Response Models and Performance
  4.6.3 AT&T Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
  4.6.4 AT&T Inc. (US) Interactive Voice Response Sales Volume Revenue Price Cost and Gross Margin
4.7 West Corporation (US)
  4.7.1 West Corporation (US) Company Details and Competitors
  4.7.2 West Corporation (US) Key Interactive Voice Response Models and Performance
  4.7.3 West Corporation (US) Interactive Voice Response Business SWOT Analysis and Forecast
  4.7.4 West Corporation (US) Interactive Voice Response Sales Volume Revenue Price Cost and Gross Margin
4.8 Genesys Telecommunication Laboratories, Inc. (US)
  4.8.1 Genesys Telecommunication Laboratories, Inc. (US) Company Details and Competitors
  4.8.2 Genesys Telecommunication Laboratories, Inc. (US) Key Interactive Voice Response Models and Performance
  4.8.3 Genesys Telecommunication Laboratories, Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
  4.8.4 Genesys Telecommunication Laboratories, Inc. (US) Interactive Voice Response Sales Volume Revenue Price Cost and Gross Margin
4.9 Verizon Communications Inc. (US)
  4.9.1 Verizon Communications Inc. (US) Company Details and Competitors
  4.9.2 Verizon Communications Inc. (US) Key Interactive Voice Response Models and Performance
  4.9.3 Verizon Communications Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
  4.9.4 Verizon Communications Inc. (US) Interactive Voice Response Sales Volume Revenue Price Cost and Gross Margin
4.10 IVR Lab (US),
  4.10.1 IVR Lab (US), Company Details and Competitors
  4.10.2 IVR Lab (US), Key Interactive Voice Response Models and Performance
  4.10.3 IVR Lab (US), Interactive Voice Response Business SWOT Analysis and Forecast
  4.10.4 IVR Lab (US), Interactive Voice Response Sales Volume Revenue Price Cost and Gross Margin
4.11 Aspect Software Parent Inc. (US)
4.12 24/7 Customer, Inc. (US)
4.13 inContact Inc. (US)
4.14 NewVoiceMedia (UK)
4.15 Five9, Inc. (US)
4.16 Quintum (US)

5 INTERACTIVE VOICE RESPONSE BY REGIONS 2012-2017

5.1 Global Interactive Voice Response Sales Market Share by Regions 2012-2017
5.2 Global Interactive Voice Response Revenue Market Share by Regions 2012-2017
5.3 Global Interactive Voice Response Price by Regions 2012-2017
5.4 North America
  5.4.1 United States
  5.4.2 Canada
5.5 Latin America
  5.5.1 Mexico
  5.5.2 Brazil
  5.5.3 Argentina
  5.5.4 Others in Latin America
5.6 Europe
  5.6.1 Germany
  5.6.2 United Kingdom
  5.6.3 France
  5.6.4 Italy
  5.6.5 Spain
  5.6.6 Russia
  5.6.7 Netherland
  5.6.8 Others in Europe
5.7 Asia & Pacific
  5.7.1 China
  5.7.2 Japan
  5.7.3 India
  5.7.4 Korea
  5.7.5 Australia
  5.7.6 Southeast Asia
    5.7.6.1 Indonesia
    5.7.6.2 Thailand
    5.7.6.3 Philippines
    5.7.6.4 Vietnam
    5.7.6.5 Singapore
    5.7.6.6 Malaysia
    5.7.6.7 Others in Southeast Asia
5.8 Africa & Middle East
  5.8.1 South Africa
  5.8.2 Egypt
  5.8.3 Turkey
  5.8.4 Saudi Arabia
  5.8.5 Iran
  5.8.6 Others in Africa & Middle East

6 GLOBALINTERACTIVE VOICE RESPONSE BY PLAYERS 2012-2017

6.1 Global Interactive Voice Response Sales Volume Market Share by Brands 2012-2017
6.2 Global Interactive Voice Response Revenue Share by Brands 2012-2017
6.3 Global Top Players Interactive Voice Response Key Product Model and Market Performance
6.4 Global Top Players Interactive Voice Response Key Target Consumers and Market Performance

7 EUROPEINTERACTIVE VOICE RESPONSE BY PLAYERS 2012-2017

7.1 Europe Interactive Voice Response Sales Volume Market Share by Brands 2012-2017
7.2 Europe Interactive Voice Response Revenue Share by Brands 2012-2017
7.3 Europe Top Players Interactive Voice Response Key Product Model and Market Performance
7.4 Europe Top Players Interactive Voice Response Key Target Consumers and Market Performance

8 GLOBAL INTERACTIVE VOICE RESPONSE BY CONSUMER 2012-2017

8.1 Global Interactive Voice Response Sales Market Share by Consumer 2012-2017
8.2 BFSI
8.3 Travel and Hospitality
8.4 Pharma and Healthcare
8.5 Telecommunications
8.6 Government and Public Sector
8.7 Transportation and Logistics
8.8 ITES
8.9 Media, Retail, and E-commerce
8.10 Education
8.11 Others
8.12 Consuming Habit and Preference

9 EUROPE INTERACTIVE VOICE RESPONSE BY CONSUMER 2012-2017

9.1 Europe Interactive Voice Response Sales Market Share by Consumer 2012-2017
9.2 BFSI
9.3 Travel and Hospitality
9.4 Pharma and Healthcare
9.5 Telecommunications
9.6 Government and Public Sector
9.7 Transportation and Logistics
9.8 ITES
9.9 Media, Retail, and E-commerce
9.10 Education
9.11 Others
9.12 Consuming Habit and Preference

10 GLOBAL INTERACTIVE VOICE RESPONSE MARKET SIZE (SALES AND REVENUE) FORECAST (2017-2022)

10.1 Global Interactive Voice Response Sales (K Units), Revenue (Million USD) Forecast (2017-2022)
10.2 Global Interactive Voice Response Sales (K Units) Forecast by Regions (2017-2022)
10.3 Global Interactive Voice Response Sales (K Units) Forecast by Application (2017-2022)
10.4 Global Interactive Voice Response Sales (K Units) Forecast by Technology (2017-2022)
10.5 Global Interactive Voice Response Sales (K Units) Forecast by Deployment Mode (2017-2022)
10.6 Global Interactive Voice Response Sales (K Units) Forecast by Services (2017-2022)

11 EUROPE INTERACTIVE VOICE RESPONSE MARKET SIZE (SALES AND REVENUE) FORECAST (2017-2022)

11.1 Europe Interactive Voice Response Sales (K Units), Revenue (Million USD) Forecast (2017-2022)
11.2 Europe Interactive Voice Response Sales (K Units) Forecast by Regions (2017-2022)
11.3 Europe Interactive Voice Response Sales (K Units) Forecast by Application (2017-2022)
11.4 Europe Interactive Voice Response Sales (K Units) Forecast by Technology (2017-2022)
11.5 Europe Interactive Voice Response Sales (K Units) Forecast by Deployment Mode (2017-2022)
11.6 Europe Interactive Voice Response Sales (K Units) Forecast by Services (2017-2022)

List Of Tables

LIST OF TABLES AND FIGURES

Table Global Interactive Voice Response Sales Volume (K Units), Revenue (Million USD) and Price (USD/Unit)(2012-2017)
Figure Global Interactive Voice Response Revenue (Million USD) and Growth Rate (2012-2017)
Figure Global Interactive Voice Response Sales Volume (K Units) and Growth Rate (2012-2017)
Table Global Interactive Voice Response Sales (K Units) by Technology (2012-2017)
Table Global Interactive Voice Response Sales Market Share by Technology (2012-2017)
Figure Global Interactive Voice Response Sales Market Share by Technology in 2016
Table Global Interactive Voice Response Revenue (Million USD) by Technology (2012-2017)
Table Global Interactive Voice Response Revenue Market Share by Technology (2012-2017)
Figure Global Interactive Voice Response Revenue Market Share by Technology in 2016
Table Global Interactive Voice Response Price (USD/Unit) by Technology (2012-2017)
Table Top Players of Speech Based Interactive Voice Response Products List
Figure Global Speech Based Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Top Players of Touch-tone Based Interactive Voice Response Products List
Figure Global Touch-tone Based Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Global Interactive Voice Response Sales (K Units) by Deployment Mode (2012-2017)
Table Global Interactive Voice Response Sales Market Share by Deployment Mode (2012-2017)
Figure Global Interactive Voice Response Sales Market Share by Deployment Mode in 2016
Table Global Interactive Voice Response Revenue (Million USD) by Deployment Mode (2012-2017)
Table Global Interactive Voice Response Revenue Market Share by Deployment Mode (2012-2017)
Figure Global Interactive Voice Response Revenue Market Share by Deployment Mode in 2016
Table Global Interactive Voice Response Price (USD/Unit) by Deployment Mode (2012-2017)
Table Top Players of Cloud Interactive Voice Response Products List
Figure Global Cloud Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Top Players of On Premise Interactive Voice Response Products List
Figure Global On Premise Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Global Interactive Voice Response Sales (K Units) by Services (2012-2017)
Table Global Interactive Voice Response Sales Market Share by Services (2012-2017)
Figure Global Interactive Voice Response Sales Market Share by Services in 2016
Table Global Interactive Voice Response Revenue (Million USD) by Services (2012-2017)
Table Global Interactive Voice Response Revenue Market Share by Services (2012-2017)
Figure Global Interactive Voice Response Revenue Market Share by Services in 2016
Table Global Interactive Voice Response Price (USD/Unit) by Services (2012-2017)
Table Top Players of Installation Interactive Voice Response Products List
Figure Global Installation Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Top Players of Training & Education Interactive Voice Response Products List
Figure Global Training & Education Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Top Players of Maintenance & Support Interactive Voice Response Products List
Figure Global Maintenance & Support Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Global Interactive Voice Response Sales (K Units) by (2012-2017)
Table Global Interactive Voice Response Sales Market Share by (2012-2017)
Figure Global Interactive Voice Response Sales Market Share by in 2016
Table Global Interactive Voice Response Revenue (Million USD) by (2012-2017)
Table Global Interactive Voice Response Revenue Market Share by (2012-2017)
Figure Global Interactive Voice Response Revenue Market Share by in 2016
Table Global Interactive Voice Response Price (USD/Unit) by (2012-2017)
Table Global Interactive Voice Response Sales (K Units) by (2012-2017)
Table Global Interactive Voice Response Sales Market Share by (2012-2017)
Figure Global Interactive Voice Response Sales Market Share by in 2016
Table Global Interactive Voice Response Revenue (Million USD) by (2012-2017)
Table Global Interactive Voice Response Revenue Market Share by (2012-2017)
Figure Global Interactive Voice Response Revenue Market Share by in 2016
Table Global Interactive Voice Response Price (USD/Unit) by (2012-2017)
Table Europe Interactive Voice Response Sales Volume (K Units), Revenue (Million USD) and Price (USD/Unit)(2012-2017)
Figure Europe Interactive Voice Response Revenue (Million USD) and Growth Rate (2012-2017)
Figure Europe Interactive Voice Response Sales Volume (K Units) and Growth Rate (2012-2017)
Table Europe Interactive Voice Response Sales (K Units) by Technology (2012-2017)
Table Europe Interactive Voice Response Sales Market Share by Technology (2012-2017)
Figure Europe Interactive Voice Response Sales Market Share by Technology in 2016
Table Europe Interactive Voice Response Revenue (Million USD) by Technology (2012-2017)
Table Europe Interactive Voice Response Revenue Market Share by Technology (2012-2017)
Figure Europe Interactive Voice Response Revenue Market Share by Technology in 2016
Table Europe Interactive Voice Response Price (USD/Unit) by Technology (2012-2017)
Table Top Players of Speech Based Interactive Voice Response Products List
Figure Europe Speech Based Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Top Players of Touch-tone Based Interactive Voice Response Products List
Figure Europe Touch-tone Based Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Europe Interactive Voice Response Sales (K Units) by Deployment Mode (2012-2017)
Table Europe Interactive Voice Response Sales Market Share by Deployment Mode (2012-2017)
Figure Europe Interactive Voice Response Sales Market Share by Deployment Mode in 2016
Table Europe Interactive Voice Response Revenue (Million USD) by Deployment Mode (2012-2017)
Table Europe Interactive Voice Response Revenue Market Share by Deployment Mode (2012-2017)
Figure Europe Interactive Voice Response Revenue Market Share by Deployment Mode in 2016
Table Europe Interactive Voice Response Price (USD/Unit) by Deployment Mode (2012-2017)
Table Top Players of Cloud Interactive Voice Response Products List
Figure Europe Cloud Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Top Players of On Premise Interactive Voice Response Products List
Figure Europe On Premise Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Europe Interactive Voice Response Sales (K Units) by Services (2012-2017)
Table Europe Interactive Voice Response Sales Market Share by Services (2012-2017)
Figure Europe Interactive Voice Response Sales Market Share by Services in 2016
Table Europe Interactive Voice Response Revenue (Million USD) by Services (2012-2017)
Table Europe Interactive Voice Response Revenue Market Share by Services (2012-2017)
Figure Europe Interactive Voice Response Revenue Market Share by Services in 2016
Table Europe Interactive Voice Response Price (USD/Unit) by Services (2012-2017)
Table Top Players of Installation Interactive Voice Response Products List
Figure Europe Installation Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Top Players of Training & Education Interactive Voice Response Products List
Figure Europe Training & Education Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Top Players of Maintenance & Support Interactive Voice Response Products List
Figure Europe Maintenance & Support Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Europe Interactive Voice Response Sales (K Units) by (2012-2017)
Table Europe Interactive Voice Response Sales Market Share by (2012-2017)
Figure Europe Interactive Voice Response Sales Market Share by in 2016
Table Europe Interactive Voice Response Revenue (Million USD) by (2012-2017)
Table Europe Interactive Voice Response Revenue Market Share by (2012-2017)
Figure Europe Interactive Voice Response Revenue Market Share by in 2016
Table Europe Interactive Voice Response Price (USD/Unit) by (2012-2017)
Table Europe Interactive Voice Response Sales (K Units) by (2012-2017)
Table Europe Interactive Voice Response Sales Market Share by (2012-2017)
Figure Europe Interactive Voice Response Sales Market Share by in 2016
Table Europe Interactive Voice Response Revenue (Million USD) by (2012-2017)
Table Europe Interactive Voice Response Revenue Market Share by (2012-2017)
Figure Europe Interactive Voice Response Revenue Market Share by in 2016
Table Europe Interactive Voice Response Price (USD/Unit) by (2012-2017)
Table 8X8, Inc. (US) Company Details and Competitors
Table 8X8, Inc. (US) Key Interactive Voice Response Models and Performance
Table 8X8, Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
Table 8X8, Inc. (US) Interactive Voice Response Output (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%)(2012-2017)
Figure 8X8, Inc. (US) Interactive Voice Response Sales(Million Unit) and Growth Rate (%)(2012-2017)
Figure 8X8, Inc. (US) Interactive Voice Response Sales Market Share (%) in Global (2012-2017)
Figure 8X8, Inc. (US) Interactive Voice Response Sales Revenue(Million USD) and Growth Rate (%)(2012-2017)
Figure 8X8, Inc. (US) Interactive Voice Response Revenue Market Share (%) in Global (2012-2017)
Table Nuance Communications, Inc. (US) Company Details and Competitors
Table Nuance Communications, Inc. (US) Key Interactive Voice Response Models and Performance
Table Nuance Communications, Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
Table Nuance Communications, Inc. (US) Interactive Voice Response Output (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%)(2012-2017)
Figure Nuance Communications, Inc. (US) Interactive Voice Response Sales(Million Unit) and Growth Rate (%)(2012-2017)
Figure Nuance Communications, Inc. (US) Interactive Voice Response Sales Market Share (%) in Global (2012-2017)
Figure Nuance Communications, Inc. (US) Interactive Voice Response Sales Revenue(Million USD) and Growth Rate (%)(2012-2017)
Figure Nuance Communications, Inc. (US) Interactive Voice Response Revenue Market Share (%) in Global (2012-2017)
Table Convergys Corporation (US) Company Details and Competitors
Table Convergys Corporation (US) Key Interactive Voice Response Models and Performance
Table Convergys Corporation (US) Interactive Voice Response Business SWOT Analysis and Forecast
Table Convergys Corporation (US) Interactive Voice Response Output (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%)(2012-2017)
Figure Convergys Corporation (US) Interactive Voice Response Sales(Million Unit) and Growth Rate (%)(2012-2017)
Figure Convergys Corporation (US) Interactive Voice Response Sales Market Share (%) in Global (2012-2017)
Figure Convergys Corporation (US) Interactive Voice Response Sales Revenue(Million USD) and Growth Rate (%)(2012-2017)
Figure Convergys Corporation (US) Interactive Voice Response Revenue Market Share (%) in Global (2012-2017)
Table Avaya Inc. (US) Company Details and Competitors
Table Avaya Inc. (US) Key Interactive Voice Response Models and Performance
Table Avaya Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
Table Avaya Inc. (US) Interactive Voice Response Output (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%)(2012-2017)
Figure Avaya Inc. (US) Interactive Voice Response Sales(Million Unit) and Growth Rate (%)(2012-2017)
Figure Avaya Inc. (US) Interactive Voice Response Sales Market Share (%) in Global (2012-2017)
Figure Avaya Inc. (US) Interactive Voice Response Sales Revenue(Million USD) and Growth Rate (%)(2012-2017)
Figure Avaya Inc. (US) Interactive Voice Response Revenue Market Share (%) in Global (2012-2017)
Table Cisco Systems, Inc. (US) Company Details and Competitors
Table Cisco Systems, Inc. (US) Key Interactive Voice Response Models and Performance
Table Cisco Systems, Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
Table Cisco Systems, Inc. (US) Interactive Voice Response Output (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%)(2012-2017)
Figure Cisco Systems, Inc. (US) Interactive Voice Response Sales(Million Unit) and Growth Rate (%)(2012-2017)
Figure Cisco Systems, Inc. (US) Interactive Voice Response Sales Market Share (%) in Global (2012-2017)
Figure Cisco Systems, Inc. (US) Interactive Voice Response Sales Revenue(Million USD) and Growth Rate (%)(2012-2017)
Figure Cisco Systems, Inc. (US) Interactive Voice Response Revenue Market Share (%) in Global (2012-2017)
Table AT&T Inc. (US) Company Details and Competitors
Table AT&T Inc. (US) Key Interactive Voice Response Models and Performance
Table AT&T Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
Table AT&T Inc. (US) Interactive Voice Response Output (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%)(2012-2017)
Figure AT&T Inc. (US) Interactive Voice Response Sales(Million Unit) and Growth Rate (%)(2012-2017)
Figure AT&T Inc. (US) Interactive Voice Response Sales Market Share (%) in Global (2012-2017)
Figure AT&T Inc. (US) Interactive Voice Response Sales Revenue(Million USD) and Growth Rate (%)(2012-2017)
Figure AT&T Inc. (US) Interactive Voice Response Revenue Market Share (%) in Global (2012-2017)
Table West Corporation (US) Company Details and Competitors
Table West Corporation (US) Key Interactive Voice Response Models and Performance
Table West Corporation (US) Interactive Voice Response Business SWOT Analysis and Forecast
Table West Corporation (US) Interactive Voice Response Output (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%)(2012-2017)
Figure West Corporation (US) Interactive Voice Response Sales(Million Unit) and Growth Rate (%)(2012-2017)
Figure West Corporation (US) Interactive Voice Response Sales Market Share (%) in Global (2012-2017)
Figure West Corporation (US) Interactive Voice Response Sales Revenue(Million USD) and Growth Rate (%)(2012-2017)
Figure West Corporation (US) Interactive Voice Response Revenue Market Share (%) in Global (2012-2017)
Table Genesys Telecommunication Laboratories, Inc. (US) Company Details and Competitors
Table Genesys Telecommunication Laboratories, Inc. (US) Key Interactive Voice Response Models and Performance
Table Genesys Telecommunication Laboratories, Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
Table Genesys Telecommunication Laboratories, Inc. (US) Interactive Voice Response Output (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%)(2012-2017)
Figure Genesys Telecommunication Laboratories, Inc. (US) Interactive Voice Response Sales(Million Unit) and Growth Rate (%)(2012-2017)
Figure Genesys Telecommunication Laboratories, Inc. (US) Interactive Voice Response Sales Market Share (%) in Global (2012-2017)
Figure Genesys Telecommunication Laboratories, Inc. (US) Interactive Voice Response Sales Revenue(Million USD) and Growth Rate (%)(2012-2017)
Figure Genesys Telecommunication Laboratories, Inc. (US) Interactive Voice Response Revenue Market Share (%) in Global (2012-2017)
Table Verizon Communications Inc. (US) Company Details and Competitors
Table Verizon Communications Inc. (US) Key Interactive Voice Response Models and Performance
Table Verizon Communications Inc. (US) Interactive Voice Response Business SWOT Analysis and Forecast
Table Verizon Communications Inc. (US) Interactive Voice Response Output (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%)(2012-2017)
Figure Verizon Communications Inc. (US) Interactive Voice Response Sales(Million Unit) and Growth Rate (%)(2012-2017)
Figure Verizon Communications Inc. (US) Interactive Voice Response Sales Market Share (%) in Global (2012-2017)
Figure Verizon Communications Inc. (US) Interactive Voice Response Sales Revenue(Million USD) and Growth Rate (%)(2012-2017)
Figure Verizon Communications Inc. (US) Interactive Voice Response Revenue Market Share (%) in Global (2012-2017)
Table IVR Lab (US), Company Details and Competitors
Table IVR Lab (US), Key Interactive Voice Response Models and Performance
Table IVR Lab (US), Interactive Voice Response Business SWOT Analysis and Forecast
Table IVR Lab (US), Interactive Voice Response Output (K Units), Revenue (Million USD), Price (USD/Unit) and Gross Margin (%)(2012-2017)
Figure IVR Lab (US), Interactive Voice Response Sales(Million Unit) and Growth Rate (%)(2012-2017)
Figure IVR Lab (US), Interactive Voice Response Sales Market Share (%) in Global (2012-2017)
Figure IVR Lab (US), Interactive Voice Response Sales Revenue(Million USD) and Growth Rate (%)(2012-2017)
Figure IVR Lab (US), Interactive Voice Response Revenue Market Share (%) in Global (2012-2017)
Table Aspect Software Parent Inc. (US) Company Details and Competitors
Table 24/7 Customer, Inc. (US) Company Details and Competitors
Table inContact Inc. (US) Company Details and Competitors
Table NewVoiceMedia (UK) Company Details and Competitors
Table Five9, Inc. (US) Company Details and Competitors
Table Quintum (US) Company Details and Competitors
Table Global Interactive Voice Response Sales (K Units) by Regions (2012-2017)
Table Global Interactive Voice Response Sales Share by Regions (2012-2017)
Figure Global Interactive Voice Response Sales Market Share by Regions in 2016
Figure Global Interactive Voice Response Sales Market Share by Regions in 2017
Table Global Interactive Voice Response Revenue (Million USD) by Regions (2012-2017)
Table Global Interactive Voice Response Revenue Market Share by Regions (2012-2017)
Figure Global Interactive Voice Response Revenue Market Share by Regions in 2016
Figure Global Interactive Voice Response Revenue Market Share by Regions in 2017
Table Global Interactive Voice Response Price (USD/Unit) by Regions (2012-2017)
Table North America Interactive Voice Response Sales (K Units) by Regions (2012-2017)
Table North America Interactive Voice Response Revenue (Million USD) by Regions (2012-2017)
Figure North America Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Latin America Interactive Voice Response Sales (K Units) by Regions (2012-2017)
Table Latin America Interactive Voice Response Revenue (Million USD) by Regions (2012-2017)
Figure Latin America Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Europe Interactive Voice Response Sales (K Units) by Regions (2012-2017)
Table Europe Interactive Voice Response Revenue (Million USD) by Regions (2012-2017)
Figure Europe Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Asia & Pacific Interactive Voice Response Sales (K Units) by Regions (2012-2017)
Table Asia & Pacific Interactive Voice Response Revenue (Million USD) by Regions (2012-2017)
Figure Asia & Pacific Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Africa & Middle East Interactive Voice Response Sales (K Units) by Regions (2012-2017)
Table Africa & Middle East Interactive Voice Response Revenue (Million USD) by Regions (2012-2017)
Figure Africa & Middle East Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Global Interactive Voice Response Sales Volume (K Units) by Key Players 2012-2017
Table Global Interactive Voice Response Sales Volume Market Share by Key Players 2012-2017
Figure Global Interactive Voice Response Sales Volume Market Share by Key Players 2016
Figure Global Interactive Voice Response Sales Volume Market Share by Key Players 2017
Table Global Interactive Voice Response Revenue (Million USD) by Key Players 2012-2017
Table Global Interactive Voice Response Revenue Market Share by Key Players 2012-2017
Figure Global Interactive Voice Response Revenue Market Share by Key Players 2016
Figure Global Interactive Voice Response Revenue Market Share by Key Players 2017
Table Global Top Players Key Product Model and Market Performance
Table Global Top Players Key Target Consumers and Market Performance
Table Europe Interactive Voice Response Sales Volume (K Units) by Key Players 2012-2017
Table Europe Interactive Voice Response Sales Volume Market Share by Key Players 2012-2017
Figure Europe Interactive Voice Response Sales Volume Market Share by Key Players 2016
Figure Europe Interactive Voice Response Sales Volume Market Share by Key Players 2017
Table Europe Interactive Voice Response Revenue (Million USD) by Key Players 2012-2017
Table Europe Interactive Voice Response Revenue Market Share by Key Players 2012-2017
Figure Europe Interactive Voice Response Revenue Market Share by Key Players 2016
Figure Europe Interactive Voice Response Revenue Market Share by Key Players 2017
Table Europe Top Players Key Product Model and Market Performance
Table Europe Top Players Key Target Consumers and Market Performance
Table Global Interactive Voice Response Sales (K Units) by Consumer (2012-2017)
Figure Global Interactive Voice Response Sales Market Share by Consumer (2012-2017)
Figure Global Interactive Voice Response Sales Market Share by Consumer in 2016
Figure Global BFSI Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Global Travel and Hospitality Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Global Pharma and Healthcare Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Global Telecommunications Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Global Government and Public Sector Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Global Transportation and Logistics Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Global ITES Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Global Media, Retail, and E-commerce Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Global Education Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Global Others Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Table Europe Interactive Voice Response Sales (K Units) by Consumer (2012-2017)
Figure Europe Interactive Voice Response Sales Market Share by Consumer (2012-2017)
Figure Europe Interactive Voice Response Sales Market Share by Consumer in 2016
Figure Europe BFSI Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Europe Travel and Hospitality Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Europe Pharma and Healthcare Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Europe Telecommunications Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Europe Government and Public Sector Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Europe Transportation and Logistics Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Europe ITES Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Europe Media, Retail, and E-commerce Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Europe Education Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Europe Others Interactive Voice Response Sales (K Units) and Growth Rate (2012-2017)
Figure Global Interactive Voice Response Sales (K Units) and Growth Rate (%) Forecast (2017-2022)
Figure Global Interactive Voice Response Revenue (Million USD) and Growth Rate Forecast (2017-2022)
Figure Global Interactive Voice Response Price (USD/Unit) Trend Forecast (2017-2022)
Table Global Interactive Voice Response Sales (K Units) Forecast by Regions (2017-2022)
Table Global Interactive Voice Response Sales Volume Share Forecast by Regions (2017-2022)
Figure Global Interactive Voice Response Sales Volume Share Forecast by Regions (2017-2022)
Figure Global Interactive Voice Response Sales Volume Share Forecast by Regions in 2022
Table Global Interactive Voice Response Sales (K Units) Forecast by Application (2017-2022)
Figure Global Interactive Voice Response Sales Volume Market Share Forecast by Application (2017-2022)
Figure Global Interactive Voice Response Sales Volume Market Share Forecast by Application in 2022
Table Global Interactive Voice Response Sales (K Units) Forecast by Technology (2017-2022)
Figure Global Interactive Voice Response Sales (K Units) Forecast by Technology (2017-2022)
Figure Global Interactive Voice Response Sales Volume Market Share Forecast by Technology in 2022
Table Global Interactive Voice Response Sales (K Units) Forecast by Deployment Mode (2017-2022)
Figure Global Interactive Voice Response Sales (K Units) Forecast by Deployment Mode (2017-2022)
Figure Global Interactive Voice Response Sales Volume Market Share Forecast by Deployment Mode in 2022
Table Global Interactive Voice Response Sales (K Units) Forecast by Services (2017-2022)
Figure Global Interactive Voice Response Sales (K Units) Forecast by Services (2017-2022)
Figure Global Interactive Voice Response Sales Volume Market Share Forecast by Services in 2022
Figure Europe Interactive Voice Response Sales (K Units) and Growth Rate (%) Forecast (2017-2022)
Figure Europe Interactive Voice Response Revenue (Million USD) and Growth Rate Forecast (2017-2022)
Figure Europe Interactive Voice Response Price (USD/Unit) Trend Forecast (2017-2022)
Table Europe Interactive Voice Response Sales (K Units) Forecast by Regions (2017-2022)
Table Europe Interactive Voice Response Sales Volume Share Forecast by Regions (2017-2022)
Figure Europe Interactive Voice Response Sales Volume Share Forecast by Regions (2017-2022)
Figure Europe Interactive Voice Response Sales Volume Share Forecast by Regions in 2022
Table Europe Interactive Voice Response Sales (K Units) Forecast by Application (2017-2022)
Figure Europe Interactive Voice Response Sales Volume Market Share Forecast by Application (2017-2022)
Figure Europe Interactive Voice Response Sales Volume Market Share Forecast by Application in 2022
Table Europe Interactive Voice Response Sales (K Units) Forecast by Technology (2017-2022)
Figure Europe Interactive Voice Response Sales (K Units) Forecast by Technology (2017-2022)
Figure Europe Interactive Voice Response Sales Volume Market Share Forecast by Technology in 2022
Table Europe Interactive Voice Response Sales (K Units) Forecast by Deployment Mode (2017-2022)
Figure Europe Interactive Voice Response Sales (K Units) Forecast by Deployment Mode (2017-2022)
Figure Europe Interactive Voice Response Sales Volume Market Share Forecast by Deployment Mode in 2022
Table Europe Interactive Voice Response Sales (K Units) Forecast by Services (2017-2022)
Figure Europe Interactive Voice Response Sales (K Units) Forecast by Services (2017-2022)
Figure Europe Interactive Voice Response Sales Volume Market Share Forecast by Services in 2022