Global Customer Relationship Management Services Market Professional Survey Report 2017

October 2017 | 114 pages | ID: GE0BCFF58CCEN
QYResearch

Abstracts

This report studies Customer Relationship Management Services in Global market, especially in North America, China, Europe, Southeast Asia, Japan and India, with production, revenue, consumption, import and export in these regions, from 2012 to 2016, and forecast to 2022.

This report focuses on top manufacturers in global market, with production, price, revenue and market share for each manufacturer, covering

• IBM Corp.
• Oracle Corp.
• Wipro Limited
• Tata Consultancy Services Limited
• Microsoft Inc.
• Salesforce.com Inc.
• NetSuite Inc.
• Nimble Inc.
• SugarCRM Inc.
• SAP SE
• Amdocs Ltd.
• Sage CRM Solutions Ltd.
• Ramco Systems Ltd.

On the basis of product, this report displays the production, revenue, price, market share and growth rate of each type, primarily split into

• Cloud
• On-Premises

By Application, the market can be split into

• BFSI
• Government
• Retail
• Healthcare
• Manufacturing
• Others

By Regions, this report covers (we can add the regions/countries as you want)

• North America
• China
• Europe
• Southeast Asia
• Japan
• India

If you have any special requirements, please let us know and we will offer you the report as you want.

Contents

Global Customer Relationship Management Services Market Professional Survey Report 2017

1 INDUSTRY OVERVIEW OF CUSTOMER RELATIONSHIP MANAGEMENT SERVICES

1.1 Definition and Specifications of Customer Relationship Management Services
  1.1.1 Definition of Customer Relationship Management Services
  1.1.2 Specifications of Customer Relationship Management Services
1.2 Classification of Customer Relationship Management Services
  1.2.1 Cloud
  1.2.2 On-Premises
1.3 Applications of Customer Relationship Management Services
  1.3.1 BFSI
  1.3.2 Government
  1.3.3 Retail
  1.3.4 Healthcare
  1.3.5 Manufacturing
  1.3.6 Others
1.4 Market Segment by Regions
  1.4.1 North America
  1.4.2 China
  1.4.3 Europe
  1.4.4 Southeast Asia
  1.4.5 Japan
  1.4.6 India

2 MANUFACTURING COST STRUCTURE ANALYSIS OF CUSTOMER RELATIONSHIP MANAGEMENT SERVICES

2.1 Raw Material and Suppliers
2.2 Manufacturing Cost Structure Analysis of Customer Relationship Management Services
2.3 Manufacturing Process Analysis of Customer Relationship Management Services
2.4 Industry Chain Structure of Customer Relationship Management Services

3 TECHNICAL DATA AND MANUFACTURING PLANTS ANALYSIS OF CUSTOMER RELATIONSHIP MANAGEMENT SERVICES

3.1 Capacity and Commercial Production Date of Global Customer Relationship Management Services Major Manufacturers in 2016
3.2 Manufacturing Plants Distribution of Global Customer Relationship Management Services Major Manufacturers in 2016
3.3 R&D Status and Technology Source of Global Customer Relationship Management Services Major Manufacturers in 2016
3.4 Raw Materials Sources Analysis of Global Customer Relationship Management Services Major Manufacturers in 2016

4 GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT SERVICES OVERALL MARKET OVERVIEW

4.1 2012-2017E Overall Market Analysis
4.2 Capacity Analysis
  4.2.1 2012-2017E Global Customer Relationship Management Services Capacity and Growth Rate Analysis
  4.2.2 2016 Customer Relationship Management Services Capacity Analysis (Company Segment)
4.3 Sales Analysis
  4.3.1 2012-2017E Global Customer Relationship Management Services Sales and Growth Rate Analysis
  4.3.2 2016 Customer Relationship Management Services Sales Analysis (Company Segment)
4.4 Sales Price Analysis
  4.4.1 2012-2017E Global Customer Relationship Management Services Sales Price
  4.4.2 2016 Customer Relationship Management Services Sales Price Analysis (Company Segment)

5 CUSTOMER RELATIONSHIP MANAGEMENT SERVICES REGIONAL MARKET ANALYSIS

5.1 North America Customer Relationship Management Services Market Analysis
  5.1.1 North America Customer Relationship Management Services Market Overview
  5.1.2 North America 2012-2017E Customer Relationship Management Services Local Supply, Import, Export, Local Consumption Analysis
  5.1.3 North America 2012-2017E Customer Relationship Management Services Sales Price Analysis
  5.1.4 North America 2016 Customer Relationship Management Services Market Share Analysis
5.2 China Customer Relationship Management Services Market Analysis
  5.2.1 China Customer Relationship Management Services Market Overview
  5.2.2 China 2012-2017E Customer Relationship Management Services Local Supply, Import, Export, Local Consumption Analysis
  5.2.3 China 2012-2017E Customer Relationship Management Services Sales Price Analysis
  5.2.4 China 2016 Customer Relationship Management Services Market Share Analysis
5.3 Europe Customer Relationship Management Services Market Analysis
  5.3.1 Europe Customer Relationship Management Services Market Overview
  5.3.2 Europe 2012-2017E Customer Relationship Management Services Local Supply, Import, Export, Local Consumption Analysis
  5.3.3 Europe 2012-2017E Customer Relationship Management Services Sales Price Analysis
  5.3.4 Europe 2016 Customer Relationship Management Services Market Share Analysis
5.4 Southeast Asia Customer Relationship Management Services Market Analysis
  5.4.1 Southeast Asia Customer Relationship Management Services Market Overview
  5.4.2 Southeast Asia 2012-2017E Customer Relationship Management Services Local Supply, Import, Export, Local Consumption Analysis
  5.4.3 Southeast Asia 2012-2017E Customer Relationship Management Services Sales Price Analysis
  5.4.4 Southeast Asia 2016 Customer Relationship Management Services Market Share Analysis
5.5 Japan Customer Relationship Management Services Market Analysis
  5.5.1 Japan Customer Relationship Management Services Market Overview
  5.5.2 Japan 2012-2017E Customer Relationship Management Services Local Supply, Import, Export, Local Consumption Analysis
  5.5.3 Japan 2012-2017E Customer Relationship Management Services Sales Price Analysis
  5.5.4 Japan 2016 Customer Relationship Management Services Market Share Analysis
5.6 India Customer Relationship Management Services Market Analysis
  5.6.1 India Customer Relationship Management Services Market Overview
  5.6.2 India 2012-2017E Customer Relationship Management Services Local Supply, Import, Export, Local Consumption Analysis
  5.6.3 India 2012-2017E Customer Relationship Management Services Sales Price Analysis
  5.6.4 India 2016 Customer Relationship Management Services Market Share Analysis

6 GLOBAL 2012-2017E CUSTOMER RELATIONSHIP MANAGEMENT SERVICES SEGMENT MARKET ANALYSIS (BY TYPE)

6.1 Global 2012-2017E Customer Relationship Management Services Sales by Type
6.2 Different Types of Customer Relationship Management Services Product Interview Price Analysis
6.3 Different Types of Customer Relationship Management Services Product Driving Factors Analysis
  6.3.1 Cloud of Customer Relationship Management Services Growth Driving Factor Analysis
  6.3.2 On-Premises of Customer Relationship Management Services Growth Driving Factor Analysis

7 GLOBAL 2012-2017E CUSTOMER RELATIONSHIP MANAGEMENT SERVICES SEGMENT MARKET ANALYSIS (BY APPLICATION)

7.1 Global 2012-2017E Customer Relationship Management Services Consumption by Application
7.2 Different Application of Customer Relationship Management Services Product Interview Price Analysis
7.3 Different Application of Customer Relationship Management Services Product Driving Factors Analysis
  7.3.1 BFSI of Customer Relationship Management Services Growth Driving Factor Analysis
  7.3.2 Government of Customer Relationship Management Services Growth Driving Factor Analysis
  7.3.3 Retail of Customer Relationship Management Services Growth Driving Factor Analysis
  7.3.4 Healthcare of Customer Relationship Management Services Growth Driving Factor Analysis
  7.3.5 Manufacturing of Customer Relationship Management Services Growth Driving Factor Analysis
  7.3.6 Others of Customer Relationship Management Services Growth Driving Factor Analysis

8 MAJOR MANUFACTURERS ANALYSIS OF CUSTOMER RELATIONSHIP MANAGEMENT SERVICES

8.1 IBM Corp.
  8.1.1 Company Profile
  8.1.2 Product Picture and Specifications
    8.1.2.1 Product A
    8.1.2.2 Product B
  8.1.3 IBM Corp. 2016 Customer Relationship Management Services Sales, Ex-factory Price, Revenue, Gross Margin Analysis
  8.1.4 IBM Corp. 2016 Customer Relationship Management Services Business Region Distribution Analysis
8.2 Oracle Corp.
  8.2.1 Company Profile
  8.2.2 Product Picture and Specifications
    8.2.2.1 Product A
    8.2.2.2 Product B
  8.2.3 Oracle Corp. 2016 Customer Relationship Management Services Sales, Ex-factory Price, Revenue, Gross Margin Analysis
  8.2.4 Oracle Corp. 2016 Customer Relationship Management Services Business Region Distribution Analysis
8.3 Wipro Limited
  8.3.1 Company Profile
  8.3.2 Product Picture and Specifications
    8.3.2.1 Product A
    8.3.2.2 Product B
  8.3.3 Wipro Limited 2016 Customer Relationship Management Services Sales, Ex-factory Price, Revenue, Gross Margin Analysis
  8.3.4 Wipro Limited 2016 Customer Relationship Management Services Business Region Distribution Analysis
8.4 Tata Consultancy Services Limited
  8.4.1 Company Profile
  8.4.2 Product Picture and Specifications
    8.4.2.1 Product A
    8.4.2.2 Product B
  8.4.3 Tata Consultancy Services Limited 2016 Customer Relationship Management Services Sales, Ex-factory Price, Revenue, Gross Margin Analysis
  8.4.4 Tata Consultancy Services Limited 2016 Customer Relationship Management Services Business Region Distribution Analysis
8.5 Microsoft Inc.
  8.5.1 Company Profile
  8.5.2 Product Picture and Specifications
    8.5.2.1 Product A
    8.5.2.2 Product B
  8.5.3 Microsoft Inc. 2016 Customer Relationship Management Services Sales, Ex-factory Price, Revenue, Gross Margin Analysis
  8.5.4 Microsoft Inc. 2016 Customer Relationship Management Services Business Region Distribution Analysis
8.6 Salesforce.com Inc.
  8.6.1 Company Profile
  8.6.2 Product Picture and Specifications
    8.6.2.1 Product A
    8.6.2.2 Product B
  8.6.3 Salesforce.com Inc. 2016 Customer Relationship Management Services Sales, Ex-factory Price, Revenue, Gross Margin Analysis
  8.6.4 Salesforce.com Inc. 2016 Customer Relationship Management Services Business Region Distribution Analysis
8.7 NetSuite Inc.
  8.7.1 Company Profile
  8.7.2 Product Picture and Specifications
    8.7.2.1 Product A
    8.7.2.2 Product B
  8.7.3 NetSuite Inc. 2016 Customer Relationship Management Services Sales, Ex-factory Price, Revenue, Gross Margin Analysis
  8.7.4 NetSuite Inc. 2016 Customer Relationship Management Services Business Region Distribution Analysis
8.8 Nimble Inc.
  8.8.1 Company Profile
  8.8.2 Product Picture and Specifications
    8.8.2.1 Product A
    8.8.2.2 Product B
  8.8.3 Nimble Inc. 2016 Customer Relationship Management Services Sales, Ex-factory Price, Revenue, Gross Margin Analysis
  8.8.4 Nimble Inc. 2016 Customer Relationship Management Services Business Region Distribution Analysis
8.9 SugarCRM Inc.
  8.9.1 Company Profile
  8.9.2 Product Picture and Specifications
    8.9.2.1 Product A
    8.9.2.2 Product B
  8.9.3 SugarCRM Inc. 2016 Customer Relationship Management Services Sales, Ex-factory Price, Revenue, Gross Margin Analysis
  8.9.4 SugarCRM Inc. 2016 Customer Relationship Management Services Business Region Distribution Analysis
8.10 SAP SE
  8.10.1 Company Profile
  8.10.2 Product Picture and Specifications
    8.10.2.1 Product A
    8.10.2.2 Product B
  8.10.3 SAP SE 2016 Customer Relationship Management Services Sales, Ex-factory Price, Revenue, Gross Margin Analysis
  8.10.4 SAP SE 2016 Customer Relationship Management Services Business Region Distribution Analysis
8.11 Amdocs Ltd.
8.12 Sage CRM Solutions Ltd.
8.13 Ramco Systems Ltd.

9 DEVELOPMENT TREND OF ANALYSIS OF CUSTOMER RELATIONSHIP MANAGEMENT SERVICES MARKET

9.1 Global Customer Relationship Management Services Market Trend Analysis
  9.1.1 Global 2017-2022 Customer Relationship Management Services Market Size (Volume and Value) Forecast
  9.1.2 Global 2017-2022 Customer Relationship Management Services Sales Price Forecast
9.2 Customer Relationship Management Services Regional Market Trend
  9.2.1 North America 2017-2022 Customer Relationship Management Services Consumption Forecast
  9.2.2 China 2017-2022 Customer Relationship Management Services Consumption Forecast
  9.2.3 Europe 2017-2022 Customer Relationship Management Services Consumption Forecast
  9.2.4 Southeast Asia 2017-2022 Customer Relationship Management Services Consumption Forecast
  9.2.5 Japan 2017-2022 Customer Relationship Management Services Consumption Forecast
  9.2.6 India 2017-2022 Customer Relationship Management Services Consumption Forecast
9.3 Customer Relationship Management Services Market Trend (Product Type)
9.4 Customer Relationship Management Services Market Trend (Application)

10 CUSTOMER RELATIONSHIP MANAGEMENT SERVICES MARKETING TYPE ANALYSIS

10.1 Customer Relationship Management Services Regional Marketing Type Analysis
10.2 Customer Relationship Management Services International Trade Type Analysis
10.3 Traders or Distributors with Contact Information of Customer Relationship Management Services by Region
10.4 Customer Relationship Management Services Supply Chain Analysis

11 CONSUMERS ANALYSIS OF CUSTOMER RELATIONSHIP MANAGEMENT SERVICES

11.1 Consumer 1 Analysis
11.2 Consumer 2 Analysis
11.3 Consumer 3 Analysis
11.4 Consumer 4 Analysis

12 CONCLUSION OF THE GLOBAL CUSTOMER RELATIONSHIP MANAGEMENT SERVICES MARKET PROFESSIONAL SURVEY REPORT 2017

Methodology
Analyst Introduction
Data Source


The report requires updating with new data and is sent in 2-3 business days after order is placed.

List Of Tables

LIST OF TABLES AND FIGURES

Figure Picture of Customer Relationship Management Services
Table Product Specifications of Customer Relationship Management Services
Table Classification of Customer Relationship Management Services
Figure Global Production Market Share of Customer Relationship Management Services by Type in 2016
Figure Cloud Picture
Table Major Manufacturers of Cloud
Figure On-Premises Picture
Table Major Manufacturers of On-Premises
Table Applications of Customer Relationship Management Services
Figure Global Consumption Volume Market Share of Customer Relationship Management Services by Application in 2016
Figure BFSI Examples
Table Major Consumers in BFSI
Figure Government Examples
Table Major Consumers in Government
Figure Retail Examples
Table Major Consumers in Retail
Figure Healthcare Examples
Table Major Consumers in Healthcare
Figure Manufacturing Examples
Table Major Consumers in Manufacturing
Figure Others Examples
Table Major Consumers in Others
Figure Market Share of Customer Relationship Management Services by Regions
Figure North America Customer Relationship Management Services Market Size (Million USD) (2012-2022)
Figure China Customer Relationship Management Services Market Size (Million USD) (2012-2022)
Figure Europe Customer Relationship Management Services Market Size (Million USD) (2012-2022)
Figure Southeast Asia Customer Relationship Management Services Market Size (Million USD) (2012-2022)
Figure Japan Customer Relationship Management Services Market Size (Million USD) (2012-2022)
Figure India Customer Relationship Management Services Market Size (Million USD) (2012-2022)
Table Customer Relationship Management Services Raw Material and Suppliers
Table Manufacturing Cost Structure Analysis of Customer Relationship Management Services in 2016
Figure Manufacturing Process Analysis of Customer Relationship Management Services
Figure Industry Chain Structure of Customer Relationship Management Services
Table Capacity and Commercial Production Date of Global Customer Relationship Management Services Major Manufacturers in 2016
Table Manufacturing Plants Distribution of Global Customer Relationship Management Services Major Manufacturers in 2016
Table R&D Status and Technology Source of Global Customer Relationship Management Services Major Manufacturers in 2016
Table Raw Materials Sources Analysis of Global Customer Relationship Management Services Major Manufacturers in 2016
Table Global Capacity, Sales, Price, Cost, Sales Revenue (M USD) and Gross Margin of Customer Relationship Management Services 2012-2017
Figure Global 2012-2017E Customer Relationship Management Services Market Size (Volume) and Growth Rate
Figure Global 2012-2017E Customer Relationship Management Services Market Size (Value) and Growth Rate
Table 2012-2017E Global Customer Relationship Management Services Capacity and Growth Rate
Table 2016 Global Customer Relationship Management Services Capacity (K Pcs) List (Company Segment)
Table 2012-2017E Global Customer Relationship Management Services Sales (K Pcs) and Growth Rate
Table 2016 Global Customer Relationship Management Services Sales (K Pcs) List (Company Segment)
Table 2012-2017E Global Customer Relationship Management Services Sales Price (USD/Pcs)
Table 2016 Global Customer Relationship Management Services Sales Price (USD/Pcs) List (Company Segment)
Figure North America Capacity Overview
Table North America Supply, Import, Export and Consumption (K Pcs) of Customer Relationship Management Services 2012-2017E
Figure North America 2012-2017E Customer Relationship Management Services Sales Price (USD/Pcs)
Figure North America 2016 Customer Relationship Management Services Sales Market Share
Figure China Capacity Overview
Table China Supply, Import, Export and Consumption (K Pcs) of Customer Relationship Management Services 2012-2017E
Figure China 2012-2017E Customer Relationship Management Services Sales Price (USD/Pcs)
Figure China 2016 Customer Relationship Management Services Sales Market Share
Figure Europe Capacity Overview
Table Europe Supply, Import, Export and Consumption (K Pcs) of Customer Relationship Management Services 2012-2017E
Figure Europe 2012-2017E Customer Relationship Management Services Sales Price (USD/Pcs)
Figure Europe 2016 Customer Relationship Management Services Sales Market Share
Figure Southeast Asia Capacity Overview
Table Southeast Asia Supply, Import, Export and Consumption (K Pcs) of Customer Relationship Management Services 2012-2017E
Figure Southeast Asia 2012-2017E Customer Relationship Management Services Sales Price (USD/Pcs)
Figure Southeast Asia 2016 Customer Relationship Management Services Sales Market Share
Figure Japan Capacity Overview
Table Japan Supply, Import, Export and Consumption (K Pcs) of Customer Relationship Management Services 2012-2017E
Figure Japan 2012-2017E Customer Relationship Management Services Sales Price (USD/Pcs)
Figure Japan 2016 Customer Relationship Management Services Sales Market Share
Figure India Capacity Overview
Table India Supply, Import, Export and Consumption (K Pcs) of Customer Relationship Management Services 2012-2017E
Figure India 2012-2017E Customer Relationship Management Services Sales Price (USD/Pcs)
Figure India 2016 Customer Relationship Management Services Sales Market Share
Table Global 2012-2017E Customer Relationship Management Services Sales (K Pcs) by Type
Table Different Types Customer Relationship Management Services Product Interview Price
Table Global 2012-2017E Customer Relationship Management Services Sales (K Pcs) by Application
Table Different Application Customer Relationship Management Services Product Interview Price
Table IBM Corp. Information List
Table Product A Overview
Table Product B Overview
Table 2016 IBM Corp. Customer Relationship Management Services Revenue (Million USD), Sales (K Pcs), Ex-factory Price (USD/Pcs)
Figure 2016 IBM Corp. Customer Relationship Management Services Business Region Distribution
Table Oracle Corp. Information List
Table Product A Overview
Table Product B Overview
Table 2016 Oracle Corp. Customer Relationship Management Services Revenue (Million USD), Sales (K Pcs), Ex-factory Price (USD/Pcs)
Figure 2016 Oracle Corp. Customer Relationship Management Services Business Region Distribution
Table Wipro Limited Information List
Table Product A Overview
Table Product B Overview
Table 2015 Wipro Limited Customer Relationship Management Services Revenue (Million USD), Sales (K Pcs), Ex-factory Price (USD/Pcs)
Figure 2016 Wipro Limited Customer Relationship Management Services Business Region Distribution
Table Tata Consultancy Services Limited Information List
Table Product A Overview
Table Product B Overview
Table 2016 Tata Consultancy Services Limited Customer Relationship Management Services Revenue (Million USD), Sales (K Pcs), Ex-factory Price (USD/Pcs)
Figure 2016 Tata Consultancy Services Limited Customer Relationship Management Services Business Region Distribution
Table Microsoft Inc. Information List
Table Product A Overview
Table Product B Overview
Table 2016 Microsoft Inc. Customer Relationship Management Services Revenue (Million USD), Sales (K Pcs), Ex-factory Price (USD/Pcs)
Figure 2016 Microsoft Inc. Customer Relationship Management Services Business Region Distribution
Table Salesforce.com Inc. Information List
Table Product A Overview
Table Product B Overview
Table 2016 Salesforce.com Inc. Customer Relationship Management Services Revenue (Million USD), Sales (K Pcs), Ex-factory Price (USD/Pcs)
Figure 2016 Salesforce.com Inc. Customer Relationship Management Services Business Region Distribution
Table NetSuite Inc. Information List
Table Product A Overview
Table Product B Overview
Table 2016 NetSuite Inc. Customer Relationship Management Services Revenue (Million USD), Sales (K Pcs), Ex-factory Price (USD/Pcs)
Figure 2016 NetSuite Inc. Customer Relationship Management Services Business Region Distribution
Table Nimble Inc. Information List
Table Product A Overview
Table Product B Overview
Table 2016 Nimble Inc. Customer Relationship Management Services Revenue (Million USD), Sales (K Pcs), Ex-factory Price (USD/Pcs)
Figure 2016 Nimble Inc. Customer Relationship Management Services Business Region Distribution
Table SugarCRM Inc. Information List
Table Product A Overview
Table Product B Overview
Table 2016 SugarCRM Inc. Customer Relationship Management Services Revenue (Million USD), Sales (K Pcs), Ex-factory Price (USD/Pcs)
Figure 2016 SugarCRM Inc. Customer Relationship Management Services Business Region Distribution
Table SAP SE Information List
Table Product A Overview
Table Product B Overview
Table 2016 SAP SE Customer Relationship Management Services Revenue (Million USD), Sales (K Pcs), Ex-factory Price (USD/Pcs)
Figure 2016 SAP SE Customer Relationship Management Services Business Region Distribution
Table Amdocs Ltd. Information List
Table Sage CRM Solutions Ltd. Information List
Table Ramco Systems Ltd. Information List
Figure Global 2017-2022 Customer Relationship Management Services Market Size (K Pcs) and Growth Rate Forecast
Figure Global 2017-2022 Customer Relationship Management Services Market Size (Million USD) and Growth Rate Forecast
Figure Global 2017-2022 Customer Relationship Management Services Sales Price (USD/Pcs) Forecast
Figure North America 2017-2022 Customer Relationship Management Services Consumption Volume (K Pcs) and Growth Rate Forecast
Figure China 2017-2022 Customer Relationship Management Services Consumption Volume (K Pcs) and Growth Rate Forecast
Figure Europe 2017-2022 Customer Relationship Management Services Consumption Volume (K Pcs) and Growth Rate Forecast
Figure Southeast Asia 2017-2022 Customer Relationship Management Services Consumption Volume (K Pcs) and Growth Rate Forecast
Figure Japan 2017-2022 Customer Relationship Management Services Consumption Volume (K Pcs) and Growth Rate Forecast
Figure India 2017-2022 Customer Relationship Management Services Consumption Volume (K Pcs) and Growth Rate Forecast
Table Global Sales Volume (K Pcs) of Customer Relationship Management Services by Type 2017-2022
Table Global Consumption Volume (K Pcs) of Customer Relationship Management Services by Application 2017-2022
Table Traders or Distributors with Contact Information of Customer Relationship Management Services by Region