Global Chatbot-Based Shopping Assistant Market Growth (Status and Outlook) 2026-2032

October 2026 | 89 pages | ID: GBCF38B497DDEN
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The global Chatbot-Based Shopping Assistant market size is predicted to grow from US$ 3607 million in 2025 to US$ 8286 million in 2032; it is expected to grow at a CAGR of 12.9% from 2026 to 2032.

Chatbot-based shopping assistants are AI-driven conversational systems designed to help users search, compare, and purchase products through natural-language interactions across e-commerce platforms. They process user intent, deliver personalized recommendations, provide instant support, and automate checkout steps to enhance shopping efficiency and reduce manual service workload. Their multilingual capabilities, adaptive learning behavior, and integration with payment, logistics, and CRM systems significantly improve customer experience and conversion rates.

The industrial chain includes upstream AI model providers, cloud-computing platforms, NLP engines, training datasets, and API integration tools. Midstream companies engage in chatbot development, model fine-tuning, conversation design, deployment, and continuous optimization. Downstream users include e-commerce marketplaces, retail brands, digital-payment enterprises, logistics companies, and SMEs requiring automated shopping assistance.

The gross profit margin of major companies in the industry ranges from 55% to 78%.

United States market for Chatbot-Based Shopping Assistant is estimated to increase from US$ million in 2025 to US$ million by 2032, at a CAGR of % from 2026 through 2032.

China market for Chatbot-Based Shopping Assistant is estimated to increase from US$ million in 2025 to US$ million by 2032, at a CAGR of % from 2026 through 2032.

Europe market for Chatbot-Based Shopping Assistant is estimated to increase from US$ million in 2025 to US$ million by 2032, at a CAGR of % from 2026 through 2032.

Global key Chatbot-Based Shopping Assistant players cover Amazon (Alexa Shopping), Google (Google Shopping AI), Alibaba (AliMe), JD.com (Jingdong Smart Guide), Shopify (Shopify Assistant), etc. In terms of revenue, the global two largest companies occupied for a share nearly % in 2025.

Report Scope

LPI (LP Information)' newest research report, the “Chatbot-Based Shopping Assistant Industry Forecast” looks at past sales and reviews total world Chatbot-Based Shopping Assistant sales in 2025, providing a comprehensive analysis by region and market sector of projected Chatbot-Based Shopping Assistant sales for 2026 through 2032. With Chatbot-Based Shopping Assistant sales broken down by region, market sector and sub-sector, this report provides a detailed analysis in US$ millions of the world Chatbot-Based Shopping Assistant industry.

This Insight Report provides a comprehensive analysis of the global Chatbot-Based Shopping Assistant landscape and highlights key trends related to product segmentation, company formation, revenue, and market share, latest development, and M&A activity. This report also analyses the strategies of leading global companies with a focus on Chatbot-Based Shopping Assistant portfolios and capabilities, market entry strategies, market positions, and geographic footprints, to better understand these firms’ unique position in an accelerating global Chatbot-Based Shopping Assistant market.

This Insight Report evaluates the key market trends, drivers, and affecting factors shaping the global outlook for Chatbot-Based Shopping Assistant and breaks down the forecast by Type, by Application, geography, and market size to highlight emerging pockets of opportunity. With a transparent methodology based on hundreds of bottom-up qualitative and quantitative market inputs, this study forecast offers a highly nuanced view of the current state and future trajectory in the global Chatbot-Based Shopping Assistant.

This report presents a comprehensive overview, market shares, and growth opportunities of Chatbot-Based Shopping Assistant market by product type, application, key players and key regions and countries.

Market Segmentation

Segmentation by Type:

  • Mobile App-Based Assistant
  • Web-Based Assistant
  • In-Store Digital Assistant
  • Social Media Embedded Assistant

Segmentation by Function:

  • Product Recommendation Assistant
  • Order-Tracking Assistant
  • Customer Service Assistant

Segmentation by Application:

  • E-commerce Platforms
  • Retail Stores
  • Brand Official Websites
  • Social Media Shops
  • Customer Service Centers
  • Others

This report also splits the market by region:

  • Americas
    • United States
    • Canada
    • Mexico
    • Brazil
  • APAC
    • China
    • Japan
    • Korea
    • Southeast Asia
    • India
    • Australia
  • Europe
    • Germany
    • France
    • UK
    • Italy
    • Russia
  • Middle East & Africa
    • Egypt
    • South Africa
    • Israel
    • Turkey
    • GCC Countries
The below companies that are profiled have been selected based on inputs gathered from primary experts and analyzing the company's coverage, product portfolio, its market penetration.
  • Amazon (Alexa Shopping)
  • Google (Google Shopping AI)
  • Alibaba (AliMe)
  • JD.com (Jingdong Smart Guide)
  • Shopify (Shopify Assistant)
  • Walmart Labs
  • Salesforce Einstein
  • Kore.ai
  • LivePerson
  • Freshworks
1 SCOPE OF THE REPORT

1.1 Market Introduction
1.2 Years Considered
1.3 Research Objectives
1.4 Market Research Methodology
1.5 Research Process and Data Source
1.6 Economic Indicators
1.7 Currency Considered
1.8 Market Estimation Caveats

2 EXECUTIVE SUMMARY

2.1 World Market Overview
  2.1.1 Global Chatbot-Based Shopping Assistant Market Size (2021-2032)
  2.1.2 Chatbot-Based Shopping Assistant Market Size CAGR by Region (2021 VS 2025 VS 2032)
  2.1.3 World Current & Future Analysis for Chatbot-Based Shopping Assistant by Country/Region (2021, 2025 & 2032)
2.2 Chatbot-Based Shopping Assistant Segment by Type
  2.2.1 Mobile App-Based Assistant
  2.2.2 Web-Based Assistant
  2.2.3 In-Store Digital Assistant
  2.2.4 Social Media Embedded Assistant
  2.2.5 Chatbot-Based Shopping Assistant Market Size by Type
    2.2.5.1 Chatbot-Based Shopping Assistant Market Size CAGR by Type (2021 VS 2025 VS 2032)
    2.2.5.2 Global Chatbot-Based Shopping Assistant Market Size Market Share by Type (2021-2026)
2.3 Chatbot-Based Shopping Assistant Segment by Function
  2.3.1 Product Recommendation Assistant
  2.3.2 Order-Tracking Assistant
  2.3.3 Customer Service Assistant
  2.3.4 Chatbot-Based Shopping Assistant Market Size by Function
    2.3.4.1 Chatbot-Based Shopping Assistant Market Size CAGR by Function (2021 VS 2025 VS 2032)
    2.3.4.2 Global Chatbot-Based Shopping Assistant Market Size Market Share by Function (2021-2026)
2.4 Chatbot-Based Shopping Assistant Segment by Application
  2.4.1 E-commerce Platforms
  2.4.2 Retail Stores
  2.4.3 Brand Official Websites
  2.4.4 Social Media Shops
  2.4.5 Customer Service Centers
  2.4.6 Others
  2.4.7 Chatbot-Based Shopping Assistant Market Size by Application
    2.4.7.1 Chatbot-Based Shopping Assistant Market Size CAGR by Application (2021 VS 2025 VS 2032)
    2.4.7.2 Global Chatbot-Based Shopping Assistant Market Size Market Share by Application (2021-2026)

3 CHATBOT-BASED SHOPPING ASSISTANT MARKET SIZE BY PLAYER

3.1 Chatbot-Based Shopping Assistant Market Size Market Share by Player
  3.1.1 Global Chatbot-Based Shopping Assistant Revenue by Player (2021-2026)
  3.1.2 Global Chatbot-Based Shopping Assistant Revenue Market Share by Player (2021-2026)
3.2 Global Chatbot-Based Shopping Assistant Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
  3.3.1 Competition Landscape Analysis
  3.3.2 Concentration Ratio (CR3, CR5 and CR10) & (2024-2026)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion

4 CHATBOT-BASED SHOPPING ASSISTANT BY REGION

4.1 Chatbot-Based Shopping Assistant Market Size by Region (2021-2026)
4.2 Global Chatbot-Based Shopping Assistant Annual Revenue by Country/Region (2021-2026)
4.3 Americas Chatbot-Based Shopping Assistant Market Size Growth (2021-2026)
4.4 APAC Chatbot-Based Shopping Assistant Market Size Growth (2021-2026)
4.5 Europe Chatbot-Based Shopping Assistant Market Size Growth (2021-2026)
4.6 Middle East & Africa Chatbot-Based Shopping Assistant Market Size Growth (2021-2026)

5 AMERICAS

5.1 Americas Chatbot-Based Shopping Assistant Market Size by Country (2021-2026)
5.2 Americas Chatbot-Based Shopping Assistant Market Size by Type (2021-2026)
5.3 Americas Chatbot-Based Shopping Assistant Market Size by Application (2021-2026)
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Brazil

6 APAC

6.1 APAC Chatbot-Based Shopping Assistant Market Size by Region (2021-2026)
6.2 APAC Chatbot-Based Shopping Assistant Market Size by Type (2021-2026)
6.3 APAC Chatbot-Based Shopping Assistant Market Size by Application (2021-2026)
6.4 China
6.5 Japan
6.6 South Korea
6.7 Southeast Asia
6.8 India
6.9 Australia

7 EUROPE

7.1 Europe Chatbot-Based Shopping Assistant Market Size by Country (2021-2026)
7.2 Europe Chatbot-Based Shopping Assistant Market Size by Type (2021-2026)
7.3 Europe Chatbot-Based Shopping Assistant Market Size by Application (2021-2026)
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia

8 MIDDLE EAST & AFRICA

8.1 Middle East & Africa Chatbot-Based Shopping Assistant by Region (2021-2026)
8.2 Middle East & Africa Chatbot-Based Shopping Assistant Market Size by Type (2021-2026)
8.3 Middle East & Africa Chatbot-Based Shopping Assistant Market Size by Application (2021-2026)
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries

9 MARKET DRIVERS, CHALLENGES AND TRENDS

9.1 Market Drivers & Growth Opportunities
9.2 Market Challenges & Risks
9.3 Industry Trends

10 GLOBAL CHATBOT-BASED SHOPPING ASSISTANT MARKET FORECAST

10.1 Global Chatbot-Based Shopping Assistant Forecast by Region (2027-2032)
  10.1.1 Global Chatbot-Based Shopping Assistant Forecast by Region (2027-2032)
  10.1.2 Americas Chatbot-Based Shopping Assistant Forecast
  10.1.3 APAC Chatbot-Based Shopping Assistant Forecast
  10.1.4 Europe Chatbot-Based Shopping Assistant Forecast
  10.1.5 Middle East & Africa Chatbot-Based Shopping Assistant Forecast
10.2 Americas Chatbot-Based Shopping Assistant Forecast by Country (2027-2032)
  10.2.1 United States Market Chatbot-Based Shopping Assistant Forecast
  10.2.2 Canada Market Chatbot-Based Shopping Assistant Forecast
  10.2.3 Mexico Market Chatbot-Based Shopping Assistant Forecast
  10.2.4 Brazil Market Chatbot-Based Shopping Assistant Forecast
10.3 APAC Chatbot-Based Shopping Assistant Forecast by Region (2027-2032)
  10.3.1 China Chatbot-Based Shopping Assistant Market Forecast
  10.3.2 Japan Market Chatbot-Based Shopping Assistant Forecast
  10.3.3 Korea Market Chatbot-Based Shopping Assistant Forecast
  10.3.4 Southeast Asia Market Chatbot-Based Shopping Assistant Forecast
  10.3.5 India Market Chatbot-Based Shopping Assistant Forecast
  10.3.6 Australia Market Chatbot-Based Shopping Assistant Forecast
10.4 Europe Chatbot-Based Shopping Assistant Forecast by Country (2027-2032)
  10.4.1 Germany Market Chatbot-Based Shopping Assistant Forecast
  10.4.2 France Market Chatbot-Based Shopping Assistant Forecast
  10.4.3 UK Market Chatbot-Based Shopping Assistant Forecast
  10.4.4 Italy Market Chatbot-Based Shopping Assistant Forecast
  10.4.5 Russia Market Chatbot-Based Shopping Assistant Forecast
10.5 Middle East & Africa Chatbot-Based Shopping Assistant Forecast by Region (2027-2032)
  10.5.1 Egypt Market Chatbot-Based Shopping Assistant Forecast
  10.5.2 South Africa Market Chatbot-Based Shopping Assistant Forecast
  10.5.3 Israel Market Chatbot-Based Shopping Assistant Forecast
  10.5.4 Turkey Market Chatbot-Based Shopping Assistant Forecast
10.6 Global Chatbot-Based Shopping Assistant Forecast by Type (2027-2032)
10.7 Global Chatbot-Based Shopping Assistant Forecast by Application (2027-2032)
  10.7.1 GCC Countries Market Chatbot-Based Shopping Assistant Forecast

11 KEY PLAYERS ANALYSIS

11.1 Amazon (Alexa Shopping)
  11.1.1 Amazon (Alexa Shopping) Company Information
  11.1.2 Amazon (Alexa Shopping) Chatbot-Based Shopping Assistant Product Offered
  11.1.3 Amazon (Alexa Shopping) Chatbot-Based Shopping Assistant Revenue, Gross Margin and Market Share (2021-2026)
  11.1.4 Amazon (Alexa Shopping) Main Business Overview
  11.1.5 Amazon (Alexa Shopping) Latest Developments
11.2 Google (Google Shopping AI)
  11.2.1 Google (Google Shopping AI) Company Information
  11.2.2 Google (Google Shopping AI) Chatbot-Based Shopping Assistant Product Offered
  11.2.3 Google (Google Shopping AI) Chatbot-Based Shopping Assistant Revenue, Gross Margin and Market Share (2021-2026)
  11.2.4 Google (Google Shopping AI) Main Business Overview
  11.2.5 Google (Google Shopping AI) Latest Developments
11.3 Alibaba (AliMe)
  11.3.1 Alibaba (AliMe) Company Information
  11.3.2 Alibaba (AliMe) Chatbot-Based Shopping Assistant Product Offered
  11.3.3 Alibaba (AliMe) Chatbot-Based Shopping Assistant Revenue, Gross Margin and Market Share (2021-2026)
  11.3.4 Alibaba (AliMe) Main Business Overview
  11.3.5 Alibaba (AliMe) Latest Developments
11.4 JD.com (Jingdong Smart Guide)
  11.4.1 JD.com (Jingdong Smart Guide) Company Information
  11.4.2 JD.com (Jingdong Smart Guide) Chatbot-Based Shopping Assistant Product Offered
  11.4.3 JD.com (Jingdong Smart Guide) Chatbot-Based Shopping Assistant Revenue, Gross Margin and Market Share (2021-2026)
  11.4.4 JD.com (Jingdong Smart Guide) Main Business Overview
  11.4.5 JD.com (Jingdong Smart Guide) Latest Developments
11.5 Shopify (Shopify Assistant)
  11.5.1 Shopify (Shopify Assistant) Company Information
  11.5.2 Shopify (Shopify Assistant) Chatbot-Based Shopping Assistant Product Offered
  11.5.3 Shopify (Shopify Assistant) Chatbot-Based Shopping Assistant Revenue, Gross Margin and Market Share (2021-2026)
  11.5.4 Shopify (Shopify Assistant) Main Business Overview
  11.5.5 Shopify (Shopify Assistant) Latest Developments
11.6 Walmart Labs
  11.6.1 Walmart Labs Company Information
  11.6.2 Walmart Labs Chatbot-Based Shopping Assistant Product Offered
  11.6.3 Walmart Labs Chatbot-Based Shopping Assistant Revenue, Gross Margin and Market Share (2021-2026)
  11.6.4 Walmart Labs Main Business Overview
  11.6.5 Walmart Labs Latest Developments
11.7 Salesforce Einstein
  11.7.1 Salesforce Einstein Company Information
  11.7.2 Salesforce Einstein Chatbot-Based Shopping Assistant Product Offered
  11.7.3 Salesforce Einstein Chatbot-Based Shopping Assistant Revenue, Gross Margin and Market Share (2021-2026)
  11.7.4 Salesforce Einstein Main Business Overview
  11.7.5 Salesforce Einstein Latest Developments
11.8 Kore.ai
  11.8.1 Kore.ai Company Information
  11.8.2 Kore.ai Chatbot-Based Shopping Assistant Product Offered
  11.8.3 Kore.ai Chatbot-Based Shopping Assistant Revenue, Gross Margin and Market Share (2021-2026)
  11.8.4 Kore.ai Main Business Overview
  11.8.5 Kore.ai Latest Developments
11.9 LivePerson
  11.9.1 LivePerson Company Information
  11.9.2 LivePerson Chatbot-Based Shopping Assistant Product Offered
  11.9.3 LivePerson Chatbot-Based Shopping Assistant Revenue, Gross Margin and Market Share (2021-2026)
  11.9.4 LivePerson Main Business Overview
  11.9.5 LivePerson Latest Developments
11.10 Freshworks
  11.10.1 Freshworks Company Information
  11.10.2 Freshworks Chatbot-Based Shopping Assistant Product Offered
  11.10.3 Freshworks Chatbot-Based Shopping Assistant Revenue, Gross Margin and Market Share (2021-2026)
  11.10.4 Freshworks Main Business Overview
  11.10.5 Freshworks Latest Developments

12 RESEARCH FINDINGS AND CONCLUSION
LIST OF TABLES

Table 1. Chatbot-Based Shopping Assistant Market Size CAGR by Region (2021 VS 2025 VS 2032) & ($ millions)
Table 2. Chatbot-Based Shopping Assistant Annual Sales CAGR by Country/Region (2021, 2025 & 2032) & ($ millions)
Table 3. Major Players of Mobile App-Based Assistant
Table 4. Major Players of Web-Based Assistant
Table 5. Major Players of In-Store Digital Assistant
Table 6. Major Players of Social Media Embedded Assistant
Table 7. Chatbot-Based Shopping Assistant Market Size CAGR by Type (2021 VS 2025 VS 2032) & ($ millions)
Table 8. Global Chatbot-Based Shopping Assistant Market Size by Type (2021-2026) & ($ millions)
Table 9. Global Chatbot-Based Shopping Assistant Market Size Market Share by Type (2021-2026)
Table 10. Major Players of Product Recommendation Assistant
Table 11. Major Players of Order-Tracking Assistant
Table 12. Major Players of Customer Service Assistant
Table 13. Chatbot-Based Shopping Assistant Market Size CAGR by Function (2021 VS 2025 VS 2032) & ($ millions)
Table 14. Global Chatbot-Based Shopping Assistant Market Size by Function (2021-2026) & ($ millions)
Table 15. Global Chatbot-Based Shopping Assistant Market Size Market Share by Function (2021-2026)
Table 16. Chatbot-Based Shopping Assistant Market Size CAGR by Application (2021 VS 2025 VS 2032) & ($ millions)
Table 17. Global Chatbot-Based Shopping Assistant Market Size by Application (2021-2026) & ($ millions)
Table 18. Global Chatbot-Based Shopping Assistant Market Size Market Share by Application (2021-2026)
Table 19. Global Chatbot-Based Shopping Assistant Revenue by Player (2021-2026) & ($ millions)
Table 20. Global Chatbot-Based Shopping Assistant Revenue Market Share by Player (2021-2026)
Table 21. Chatbot-Based Shopping Assistant Key Players Head office and Products Offered
Table 22. Chatbot-Based Shopping Assistant Concentration Ratio (CR3, CR5 and CR10) & (2024-2026)
Table 23. New Products and Potential Entrants
Table 24. Mergers & Acquisitions, Expansion
Table 25. Global Chatbot-Based Shopping Assistant Market Size by Region (2021-2026) & ($ millions)
Table 26. Global Chatbot-Based Shopping Assistant Market Size Market Share by Region (2021-2026)
Table 27. Global Chatbot-Based Shopping Assistant Revenue by Country/Region (2021-2026) & ($ millions)
Table 28. Global Chatbot-Based Shopping Assistant Revenue Market Share by Country/Region (2021-2026)
Table 29. Americas Chatbot-Based Shopping Assistant Market Size by Country (2021-2026) & ($ millions)
Table 30. Americas Chatbot-Based Shopping Assistant Market Size Market Share by Country (2021-2026)
Table 31. Americas Chatbot-Based Shopping Assistant Market Size by Type (2021-2026) & ($ millions)
Table 32. Americas Chatbot-Based Shopping Assistant Market Size Market Share by Type (2021-2026)
Table 33. Americas Chatbot-Based Shopping Assistant Market Size by Application (2021-2026) & ($ millions)
Table 34. Americas Chatbot-Based Shopping Assistant Market Size Market Share by Application (2021-2026)
Table 35. APAC Chatbot-Based Shopping Assistant Market Size by Region (2021-2026) & ($ millions)
Table 36. APAC Chatbot-Based Shopping Assistant Market Size Market Share by Region (2021-2026)
Table 37. APAC Chatbot-Based Shopping Assistant Market Size by Type (2021-2026) & ($ millions)
Table 38. APAC Chatbot-Based Shopping Assistant Market Size by Application (2021-2026) & ($ millions)
Table 39. Europe Chatbot-Based Shopping Assistant Market Size by Country (2021-2026) & ($ millions)
Table 40. Europe Chatbot-Based Shopping Assistant Market Size Market Share by Country (2021-2026)
Table 41. Europe Chatbot-Based Shopping Assistant Market Size by Type (2021-2026) & ($ millions)
Table 42. Europe Chatbot-Based Shopping Assistant Market Size by Application (2021-2026) & ($ millions)
Table 43. Middle East & Africa Chatbot-Based Shopping Assistant Market Size by Region (2021-2026) & ($ millions)
Table 44. Middle East & Africa Chatbot-Based Shopping Assistant Market Size by Type (2021-2026) & ($ millions)
Table 45. Middle East & Africa Chatbot-Based Shopping Assistant Market Size by Application (2021-2026) & ($ millions)
Table 46. Key Market Drivers & Growth Opportunities of Chatbot-Based Shopping Assistant
Table 47. Key Market Challenges & Risks of Chatbot-Based Shopping Assistant
Table 48. Key Industry Trends of Chatbot-Based Shopping Assistant
Table 49. Global Chatbot-Based Shopping Assistant Market Size Forecast by Region (2027-2032) & ($ millions)
Table 50. Global Chatbot-Based Shopping Assistant Market Size Market Share Forecast by Region (2027-2032)
Table 51. Global Chatbot-Based Shopping Assistant Market Size Forecast by Type (2027-2032) & ($ millions)
Table 52. Global Chatbot-Based Shopping Assistant Market Size Forecast by Application (2027-2032) & ($ millions)
Table 53. Amazon (Alexa Shopping) Details, Company Type, Chatbot-Based Shopping Assistant Area Served and Its Competitors
Table 54. Amazon (Alexa Shopping) Chatbot-Based Shopping Assistant Product Offered
Table 55. Amazon (Alexa Shopping) Chatbot-Based Shopping Assistant Revenue ($ million), Gross Margin and Market Share (2021-2026)
Table 56. Amazon (Alexa Shopping) Main Business
Table 57. Amazon (Alexa Shopping) Latest Developments
Table 58. Google (Google Shopping AI) Details, Company Type, Chatbot-Based Shopping Assistant Area Served and Its Competitors
Table 59. Google (Google Shopping AI) Chatbot-Based Shopping Assistant Product Offered
Table 60. Google (Google Shopping AI) Chatbot-Based Shopping Assistant Revenue ($ million), Gross Margin and Market Share (2021-2026)
Table 61. Google (Google Shopping AI) Main Business
Table 62. Google (Google Shopping AI) Latest Developments
Table 63. Alibaba (AliMe) Details, Company Type, Chatbot-Based Shopping Assistant Area Served and Its Competitors
Table 64. Alibaba (AliMe) Chatbot-Based Shopping Assistant Product Offered
Table 65. Alibaba (AliMe) Chatbot-Based Shopping Assistant Revenue ($ million), Gross Margin and Market Share (2021-2026)
Table 66. Alibaba (AliMe) Main Business
Table 67. Alibaba (AliMe) Latest Developments
Table 68. JD.com (Jingdong Smart Guide) Details, Company Type, Chatbot-Based Shopping Assistant Area Served and Its Competitors
Table 69. JD.com (Jingdong Smart Guide) Chatbot-Based Shopping Assistant Product Offered
Table 70. JD.com (Jingdong Smart Guide) Chatbot-Based Shopping Assistant Revenue ($ million), Gross Margin and Market Share (2021-2026)
Table 71. JD.com (Jingdong Smart Guide) Main Business
Table 72. JD.com (Jingdong Smart Guide) Latest Developments
Table 73. Shopify (Shopify Assistant) Details, Company Type, Chatbot-Based Shopping Assistant Area Served and Its Competitors
Table 74. Shopify (Shopify Assistant) Chatbot-Based Shopping Assistant Product Offered
Table 75. Shopify (Shopify Assistant) Chatbot-Based Shopping Assistant Revenue ($ million), Gross Margin and Market Share (2021-2026)
Table 76. Shopify (Shopify Assistant) Main Business
Table 77. Shopify (Shopify Assistant) Latest Developments
Table 78. Walmart Labs Details, Company Type, Chatbot-Based Shopping Assistant Area Served and Its Competitors
Table 79. Walmart Labs Chatbot-Based Shopping Assistant Product Offered
Table 80. Walmart Labs Chatbot-Based Shopping Assistant Revenue ($ million), Gross Margin and Market Share (2021-2026)
Table 81. Walmart Labs Main Business
Table 82. Walmart Labs Latest Developments
Table 83. Salesforce Einstein Details, Company Type, Chatbot-Based Shopping Assistant Area Served and Its Competitors
Table 84. Salesforce Einstein Chatbot-Based Shopping Assistant Product Offered
Table 85. Salesforce Einstein Chatbot-Based Shopping Assistant Revenue ($ million), Gross Margin and Market Share (2021-2026)
Table 86. Salesforce Einstein Main Business
Table 87. Salesforce Einstein Latest Developments
Table 88. Kore.ai Details, Company Type, Chatbot-Based Shopping Assistant Area Served and Its Competitors
Table 89. Kore.ai Chatbot-Based Shopping Assistant Product Offered
Table 90. Kore.ai Chatbot-Based Shopping Assistant Revenue ($ million), Gross Margin and Market Share (2021-2026)
Table 91. Kore.ai Main Business
Table 92. Kore.ai Latest Developments
Table 93. LivePerson Details, Company Type, Chatbot-Based Shopping Assistant Area Served and Its Competitors
Table 94. LivePerson Chatbot-Based Shopping Assistant Product Offered
Table 95. LivePerson Chatbot-Based Shopping Assistant Revenue ($ million), Gross Margin and Market Share (2021-2026)
Table 96. LivePerson Main Business
Table 97. LivePerson Latest Developments
Table 98. Freshworks Details, Company Type, Chatbot-Based Shopping Assistant Area Served and Its Competitors
Table 99. Freshworks Chatbot-Based Shopping Assistant Product Offered
Table 100. Freshworks Chatbot-Based Shopping Assistant Revenue ($ million), Gross Margin and Market Share (2021-2026)
Table 101. Freshworks Main Business
Table 102. Freshworks Latest Developments

LIST OF FIGURES

Figure 1. Chatbot-Based Shopping Assistant Report Years Considered
Figure 2. Research Objectives
Figure 3. Research Methodology
Figure 4. Research Process and Data Source
Figure 5. Global Chatbot-Based Shopping Assistant Market Size Growth Rate (2021-2032) ($ millions)
Figure 6. Chatbot-Based Shopping Assistant Sales by Geographic Region (2021, 2025 & 2032) & ($ millions)
Figure 7. Chatbot-Based Shopping Assistant Sales Market Share by Country/Region (2025)
Figure 8. Chatbot-Based Shopping Assistant Sales Market Share by Country/Region (2021, 2025 & 2032)
Figure 9. Global Chatbot-Based Shopping Assistant Market Size Market Share by Type in 2025
Figure 10. Global Chatbot-Based Shopping Assistant Market Size Market Share by Function in 2025
Figure 11. Chatbot-Based Shopping Assistant in E-commerce Platforms
Figure 12. Global Chatbot-Based Shopping Assistant Market: E-commerce Platforms (2021-2026) & ($ millions)
Figure 13. Chatbot-Based Shopping Assistant in Retail Stores
Figure 14. Global Chatbot-Based Shopping Assistant Market: Retail Stores (2021-2026) & ($ millions)
Figure 15. Chatbot-Based Shopping Assistant in Brand Official Websites
Figure 16. Global Chatbot-Based Shopping Assistant Market: Brand Official Websites (2021-2026) & ($ millions)
Figure 17. Chatbot-Based Shopping Assistant in Social Media Shops
Figure 18. Global Chatbot-Based Shopping Assistant Market: Social Media Shops (2021-2026) & ($ millions)
Figure 19. Chatbot-Based Shopping Assistant in Customer Service Centers
Figure 20. Global Chatbot-Based Shopping Assistant Market: Customer Service Centers (2021-2026) & ($ millions)
Figure 21. Chatbot-Based Shopping Assistant in Others
Figure 22. Global Chatbot-Based Shopping Assistant Market: Others (2021-2026) & ($ millions)
Figure 23. Global Chatbot-Based Shopping Assistant Market Size Market Share by Application in 2025
Figure 24. Global Chatbot-Based Shopping Assistant Revenue Market Share by Player in 2025
Figure 25. Global Chatbot-Based Shopping Assistant Market Size Market Share by Region (2021-2026)
Figure 26. Americas Chatbot-Based Shopping Assistant Market Size 2021-2026 ($ millions)
Figure 27. APAC Chatbot-Based Shopping Assistant Market Size 2021-2026 ($ millions)
Figure 28. Europe Chatbot-Based Shopping Assistant Market Size 2021-2026 ($ millions)
Figure 29. Middle East & Africa Chatbot-Based Shopping Assistant Market Size 2021-2026 ($ millions)
Figure 30. Americas Chatbot-Based Shopping Assistant Value Market Share by Country in 2025
Figure 31. United States Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 32. Canada Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 33. Mexico Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 34. Brazil Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 35. APAC Chatbot-Based Shopping Assistant Market Size Market Share by Region in 2025
Figure 36. APAC Chatbot-Based Shopping Assistant Market Size Market Share by Type (2021-2026)
Figure 37. APAC Chatbot-Based Shopping Assistant Market Size Market Share by Application (2021-2026)
Figure 38. China Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 39. Japan Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 40. South Korea Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 41. Southeast Asia Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 42. India Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 43. Australia Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 44. Europe Chatbot-Based Shopping Assistant Market Size Market Share by Country in 2025
Figure 45. Europe Chatbot-Based Shopping Assistant Market Size Market Share by Type (2021-2026)
Figure 46. Europe Chatbot-Based Shopping Assistant Market Size Market Share by Application (2021-2026)
Figure 47. Germany Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 48. France Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 49. UK Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 50. Italy Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 51. Russia Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 52. Middle East & Africa Chatbot-Based Shopping Assistant Market Size Market Share by Region (2021-2026)
Figure 53. Middle East & Africa Chatbot-Based Shopping Assistant Market Size Market Share by Type (2021-2026)
Figure 54. Middle East & Africa Chatbot-Based Shopping Assistant Market Size Market Share by Application (2021-2026)
Figure 55. Egypt Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 56. South Africa Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 57. Israel Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 58. Turkey Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 59. GCC Countries Chatbot-Based Shopping Assistant Market Size Growth 2021-2026 ($ millions)
Figure 60. Americas Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 61. APAC Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 62. Europe Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 63. Middle East & Africa Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 64. United States Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 65. Canada Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 66. Mexico Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 67. Brazil Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 68. China Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 69. Japan Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 70. Korea Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 71. Southeast Asia Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 72. India Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 73. Australia Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 74. Germany Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 75. France Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 76. UK Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 77. Italy Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 78. Russia Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 79. Egypt Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 80. South Africa Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 81. Israel Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 82. Turkey Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)
Figure 83. Global Chatbot-Based Shopping Assistant Market Size Market Share Forecast by Type (2027-2032)
Figure 84. Global Chatbot-Based Shopping Assistant Market Size Market Share Forecast by Application (2027-2032)
Figure 85. GCC Countries Chatbot-Based Shopping Assistant Market Size 2027-2032 ($ millions)