Business Process Management (BPM): Market Research Report

March 2012 | 976 pages | ID: B8A2B44F89BEN
Global Industry Analysts, Inc

Abstracts

This report analyzes the worldwide markets for Business Process Management (BPM) in US$ Million.

The report provides separate comprehensive analytics for the US, Canada, Europe, Asia-Pacific, and Rest of World.

Annual estimates and forecasts are provided for the period 2009 through 2017.

Also, a six-year historic analysis is provided for these markets.

The report profiles 138 companies including many key and niche players such as Adobe Systems Incorporated, Appian Corporation, Fujitsu America, Inc., Global 360, Inc., Hewlett Packard Development Company, IBM Global Services, Intalio, Inc., Metastorm, Inc., Microgen plc, Microsoft Corporation, Oracle Corporation, Pegasystems, Inc., Progress Software Corporation, Red Hat, Inc., SAP AG, Software AG, TIBCO Software, Inc., and Vitria Technology, Inc.

Market data and analytics are derived from primary and secondary research.

Company profiles are primarily based upon search engine sources in the public domain.

Contents

I.INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

Study Reliability and Reporting Limitations
Disclaimers
Data Interpretation & Reporting Level
Quantitative Techniques & Analytics
Product Definitions and Scope of Study

II. EXECUTIVE SUMMARY

1.INDUSTRY OVERVIEW

BPM: A Tool for Efficient Process Management
Recession and the BPM Market
Automation: Strategy to Ride through Tough Times
Factors Influencing Growth in the BPM Market
Cloud Computing to Fuel Growth
Growing Demand for BPM Software Tools
Common Tools in Use
BPM Infrastructure Market – An Overview
Factors Affecting Growth in BPM Infrastructure Market
Commercial BPM Market

2.MARKET DYNAMICS

Focus on ‘Simplified’ BPM
BPM Aids in Implementation of Automated Processes
BPM Seamlessly Unites Enterprise
Alignment of IT with BPM
New Technologies: Potential for Growth
Adoption of Dynamic BPM
Composition: The Preferred Alternative to Code Writing
Convergence Between BPM and Mature Technologies
Greater Multi-Enterprise Integration
Graphic Process Modeling Finds Favor Over Textual Model
Other Emerging Trends
Customer-Centric Strategies Drive Process Changes
Enterprise 2.0 – The New BPM Version
Emergence of the SaaS Model
Increased Transparency & Ease of Use
Increased Collaboration
Easy Integration & Rapid Implementation
Reduced Capital Expenditure & Risk
Greater Consumer Satisfaction
SOA and BPM: Solutions for Enhancing Process Efficiency
Human-Centric BPM: Potential for Growth
BPM Complements Business Activity Monitoring

3.COMPETITIVE LANDSCAPE

The Leading Market Players
Vendor Classification by Functionality
Competition Intensifies Between Pure Play and Large Vendors
Business Process Engine Market

Table 1. Leading Players in the Global Business Process Engine License, Maintenance and Services Market (2010): Percentage Share Breakdown of Revenues for IBM, Oracle, Adobe, Software AG, Microsoft, Pegasystems, TIBCO and Others (includes corresponding Graph/Chart)

BPM Automated Process Market

Table 2. Leading Players in the Worldwide Business Process Automation License, Maintenance and Services Market (2010): Percentage Share Breakdown of Revenues for IBM, Oracle, Software AG, TIBCO and Others (includes corresponding Graph/Chart)

Business Process Change Building CRM Market

Table 3. Leading Players in the Global Business Process Change Building CRM Market (2010): Percentage Share Breakdown of License, Maintenance and Services Revenues for Pegasystems, IBM Global Services, Accenture, and Others (includes corresponding Graph/Chart)

BPM Document Automated Process Market

Table 4. Leading Players in the Worldwide Business Management Document Management License, Maintenance and Services Market (2010): Percentage Share Breakdown of Revenues for Adobe, Microsoft, and Others (includes corresponding Graph/Chart)

4.PRODUCT OVERVIEW

Business Process Management: A Conceptual Definition
The Need for BPM
BPM Characteristics
Historical Perspective
Evolution of Commercial BPM
BPM Life Cycle
Design Phase
Modeling Phase
Execution Phase
Monitoring Phase
Optimization Phase
Business Activity Monitoring (BAM)
BPM Software and Solutions
Requirements of BPM Software
BPM Suite (BPMS)
Components of BPMS
BPM Suite Functionality
Business Process Flexibility
Business Process Management Services
BPM Standards: An Insight
Business Process Management Notation (BPMN)
Business Process Execution Language (BPEL)
Advantages of Employing BPM
Business Benefits
Decreased Costs
Increased Revenues
Simplified Installation
Improved Agility
Transparency
Process Refinement
Centralization of Data
Less Training
Simpler Upgrades
Challenges Faced in BPM adoption

5.END-USE MARKETS: AN OVERVIEW

BPMS - The New Obligation for Every Industry
BPM Role in Select Industry Verticals
BPM Applications in Various Sectors
BPM End-Use Segment Analysis

Table 5. Global BPM Market (2010): Percentage Share Breakdown of Revenues by End-Use Segment for Banking, Financial Services, Manufacturing, Telecommunications, Insurance, Retail, and Others (includes corresponding Graph/Chart)

BPM Software in Banking Sector
BPM Software in Government Sector
BPM in the Pharmaceuticals Industry

6.PRODUCT INTRODUCTIONS/INNOVATIONS

ViryaNet and Intalio to Unveil Mobile Workforce Management™
BonitaSoft Launches Bonita Open Solution 5.3
IBM Launches Blueworks Live
Questetra Introduces Version 7 of BPM SaaS Suite
Progress Software Launches Progress® OpenEdge® BPM
Oracle Introduces Oracle BPM Suite 11g
Alfresco Software Introduces Activiti BPM technology
Progress Software Launches Progress® Responsive Process Management Suite
Software AG Launches Communication Enabled BPM Solution
Global 360 Introduces analystView 3.0
Virtusa Introduces Business Process Competency Center
Smart Online Launches OneBiz 1.1
Pegasystems Releases Customer Process Manager™ Software
Pegasystems Releases SmartPaaS™ Platform-as-a-Service
Newgen Software Technologies Introduces OmniFlow Version 8.0
Intalio Launches Intalio|BPM 6.0
Lombardi Introduces Teamworks 7
Callidus Software Launches BPM Solution for Incentive Management
Appian Unveils the Appian 6 BPM Suite
Fujitsu Releases Interstage BPM Version 11
Vitria Upgrades BPM Suite with Cloud Computing
Global 360 Announces BPM Integration with Microsoft BizTalk Server 2009
Global 360 Introduces viewPoint™ Persona-Based BPM Solution

7.PRODUCT INTRODUCTIONS/INNOVATIONS – A HISTORIC PERSPECTIVE BUILDER

Intalio Introduces Intalio|On Demand Open Source BPM System
Oracle Rolls Out Oracle® BPM Suite
Vitria Introduces the M3O Web 2.0 BPM Suite
Savvion Unveils Savvion Banking Foundation
Fujitsu Rolls Out Interstage® Business Process Manager Version 10
IBM Launches New Range of BPM Services and Software
Progress Software Launches Progress Actional 7.1 SOA Management Product Line
QPR Software Launches QPR 8
Oracle Unveils Oracle Business Process Management 10g Release 3
Savvion Introduces Savvion BusinessManager 7.5
Pegasystems Unveils Business Process Management Platform-as-a-Service
CSB-System Unveils Updated Version of BPM Software
Amadeus International Rolls Out eQCM[R] Version 7.3
BEA Unveils BPM Assessment Tool
ARINC Managed Services Launches Business Process Management Tools for Airports

8.RECENT INDUSTRY ACTIVITY

Progress Software Purchases Savvion
IBM Acquires Lombardi
Invensys Acquires Skelta Software
Accenture Takes Over Knowledge Rules
Invensys Skelta Enters into a Strategic Partnership with ZILLIONe
TCS Inks an Agreement with Pegasystems
Larsen & Toubro Infotech Enters into Strategic Agreement with IBM
Northrop Grumman Obtains Business Contract from Texas Local Government
Wipro Collaborates with Pegasystems
Metastorm Extends Asian Operations
IBM Acquires ILOG
MphasiS Takes Over AIG Systems Solutions
IBM Acquires SPSS
Liaison Technologies Takes Over First Thought Consulting
inubit Partners with Cavendish to Expand BPM Suite Market
Accenture and Banco Santander Ink Agreement
HCL Technologies Signs Strategic Deal with Savvion
eXo Platform Collaborates with BonitaSoft
Metastorm Selects Formscan
Cordys Inks Agreement with Powel
Aufait Technologies and Intalio Enter into Strategic Partnership
PNMsoft and Microsoft Collaborate
RvaluE Enters into Strategic Partnership with Newgen Software Technologies
EFG Financial Products Chooses Appian Enterprise
Singularity Partners with MphasiS
Verizon Communications and BuilderMT Sign Agreement
MetaPower International Bags Purchase Order
Aviva Chooses Lombardi
SSH Selects Appian Enterprise BPM Suite
MetaPower Secures Australian Patent for UCoDA BPM Technology
Global 360 Aligns Teams Up with KnowledgeLake
Ascentn Adopts New Company Name

9.STRATEGIC CORPORATE DEVELOPMENTS – A HISTORIC PERSPECTIVE BUILDER

Emtec Takes Over eBusiness Applications Solutions and Aveeva
Village EDOCS Acquires Decision Management Company
Inspire Technologies Acquires GFT inboxx's BPM products
Red Hat Takes Over Amentra and JBoss
EDM Group Acquires Business Designs
Situs Acquires Snapwire
Idhasoft Takes Over Enterpulse
SAP Ventures Acquires Minority Stake in Newgen Software Technologies
Open Text Takes Over Spicer Corporation’s Division
Anone® Enters into Partnership with Appian
Tibco Software Enters into Partnership with OpenSpan
JNetDirect Enters into Partnership with Macronetics
BuilderMT Establishes Incendio Technology Division
Pegasystems to Establish New Facility in Hyderabad
Consulting Net Enters into Partnership with Alero Technology
Intalio Partners with Alfresco and Integrates BPM with ECM
Intalio and IT Frontier Create Japanese Community Site
Intalio and Informatica Sign OEM Agreement
Skelta Software Selects Al Reyami Technologies
ADP Streamline Installs Metastorm Software
Network Rail Opts for Metastorm Software for Automation of Processes
City of Richmond Installs Metastorm BPM®
Addleshaw Goddard Selects Metastorm BPM
ING Life Korea Deploys TIBCO SOA Software Solutions
STA Opts for Vitria Technology to Solve Business Process Exceptions
QinetiQ Takes Over ITS
Metastorm Takes Over Process Competence
Software AG Acquires WebMethods

10.FOCUS ON SELECT GLOBAL PLAYERS

Adobe Systems Incorporated (US)
Appian Corporation (US)
Fujitsu America, Inc. (US)
Global 360, Inc. (US)
Hewlett Packard Development Company (US)
IBM Global Services (US)
Intalio, Inc. (US)
Metastorm, Inc. (US)
Microgen plc (UK)
Microsoft Corporation (US)
Oracle Corporation (US)
Pegasystems, Inc. (US)
Progress Software Corporation (US)
Red Hat, Inc. (US)
SAP AG (Germany)
Software AG (Germany)
TIBCO Software, Inc. (US)
Vitria Technology, Inc. (US)

11.GLOBAL MARKET PERSPECTIVE

Table 6. World Recent Past, Current & Future Analysis for Business Process Management by Geographic Region – US, Canada, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 7. World Historic Review for Business Process Management by Geographic Region – US, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 8. World 15-Year Perspective for Business Process Management by Geographic Region – Percentage Breakdown of Value Sales for North America, Europe, Asia-Pacific and Rest of World Markets for Years 2003, 2011 & 2017 (includes corresponding Graph/Chart)

III. MARKET

1.THE UNITED STATES

Market Analytics

Table 9. US Recent Past, Current & Future Analysis for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 10. US Historic Review for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

2.CANADA

Market Analytics

Table 11. Canadian Recent Past, Current & Future Analysis for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 12. Canadian Historic Review for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

3.EUROPE

Market Analytics

Table 13. European Recent Past, Current & Future Analysis for Business Process Management by Geographic Region – France, Germany, UK, and Rest of Europe Markets Independently Analyzed with Annual Sales Figure in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 14. European Historic Review for Business Process Management by Geographic Region – France, Germany, UK, and Rest of Europe Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

Table 15. European 15-Year Perspective for Business Process Management by Geographic Region – Percentage Breakdown of Value Sales for France, Germany, UK, and Rest of Europe Markets for Years 2003, 2011 & 2017 (includes corresponding Graph/Chart)

4.ASIA-PACIFIC

A. Market Analysis
Outlook
India
B. Market Analytics

Table 16. Asia-Pacific Recent Past, Current & Future Analysis for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 17. Asia-Pacific Historic Review for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

5.REST OF WORLD

Market Analytics

Table 18. Rest of World Recent Past, Current & Future Analysis for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2009 through 2017 (includes corresponding Graph/Chart)

Table 19. Rest of World Historic Review for Business Process Management Analyzed with Annual Sales Figures in US$ Million for Years 2003 through 2008 (includes corresponding Graph/Chart)

IV. COMPETITIVE LANDSCAPE

Total Companies Profiled: 138 (including Divisions/Subsidiaries - 148)
Region/CountryPlayers
The United States
Canada
Japan
Europe
France
Germany
The United Kingdom
Rest of Europe
Asia-Pacific (Excluding Japan)
Middle East