Global Workforce Management (WFM) Market 2020-2026 by Component, Operating System, Deployment Mode, Industry Vertical, Organization Size, and Region: COVID-19 Impact and Growth Opportunity

November 2020 | 171 pages | ID: G207787107E4EN
GMD Research

Abstracts

Global workforce management market will reach $8,588.6 million by 2026, growing by 8.94% annually over 2020-2026 owing to rising demand for workforce analytics, aims of improving operation efficiencies and reducing labor cost, and evolving digital technologies such as cloud, 5G, big data, mobile platforms, and advanced analytics tools.

Highlighted with 86 tables and 90 figures, this 171-page report “Global Workforce Management (WFM) Market 2020-2026 by Component, Operating System, Deployment Mode, Industry Vertical, Organization Size, and Region: COVID-19 Impact and Growth Opportunity” is based on a holistic research of the entire global workforce management market and all its sub-segments through extensively detailed classifications. Profound analysis and assessment are generated from premium primary and secondary information sources with inputs derived from industry professionals across the value chain. The report is based on studies on 2016-2019 and provides forecast from 2020 till 2026 with 2019 as the base year. (Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)

In-depth qualitative analyses include identification and investigation of the following aspects:

• Market Structure
• Growth Drivers
• Restraints and Challenges
• Emerging Product Trends & Market Opportunities
• Porter’s Fiver Forces

The trend and outlook of global market is forecast in optimistic, balanced, and conservative view by taking into account of COVID-19. The balanced (most likely) projection is used to quantify global workforce management market in every aspect of the classification from perspectives of Component, Operating System, Deployment Mode, Industry Vertical, Organization Size, and Region.

Based on Component, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2016-2026 included in each section.

Software & Solutions

• Leave and Absence Management
• Workforce Scheduling
• Budgeting and Forecasting
• Workforce Analytics
• Performance Management
• Other Applications

Services

• Training and Education
• Implementation Services
• Support and Maintenance

Based on Operating System, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2016-2026 included in each section.

• iOS Based WFM
• Android Based WFM
• Windows Based WFM
• Other Operating Systems Based WFM

Based on Deployment Mode, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2016-2026 included in each section.

• On-premise WFM
• Cloud Based WFM
• Hybrid WFM

Based on Industry Vertical, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2016-2026 included in each section.

• IT & Telecom
• BFSI
• Retail & E-Commerce
• Healthcare
• Manufacturing
• Education
• Government
• Other Verticals

Based on Organization Size, the global market is segmented into the following sub-markets with annual revenue ($ mn) for 2016-2026 included in each section.

• Large Enterprises
• SMEs

Geographically, the following regions together with the listed national/local markets are fully investigated:

• APAC (Japan, China, South Korea, Australia, India, and Rest of APAC; Rest of APAC is further segmented into Malaysia, Singapore, Indonesia, Thailand, New Zealand, Vietnam, and Sri Lanka)
• Europe (Germany, UK, France, Spain, Italy, Russia, Rest of Europe; Rest of Europe is further segmented into Belgium, Denmark, Austria, Norway, Sweden, The Netherlands, Poland, Czech Republic, Slovakia, Hungary, and Romania)
• North America (U.S., Canada, and Mexico)
• South America (Brazil, Chile, Argentina, Rest of South America)
• MEA (Saudi Arabia, UAE, South Africa)

For each region and key country, detailed analysis and data for annual revenue ($ mn) are available for 2016-2026. The breakdown of all regional markets by country and split of key national markets by Component, Deployment Mode, and Industry Vertical over the forecast years are also included.

The report also covers current competitive scenario and the predicted trend; and profiles key vendors including market leaders and important emerging players.

Specifically, potential risks associated with investing in global workforce management market are assayed quantitatively and qualitatively through GMD’s Risk Assessment System. According to the risk analysis and evaluation, Critical Success Factors (CSFs) are generated as a guidance to help investors & stockholders identify emerging opportunities, manage and minimize the risks, develop appropriate business models, and make wise strategies and decisions.

Key Players (this may not be a complete list and extra companies can be added upon request):

• ADP, LLC.
• Calabrio, Inc
• INFOR
• International Business Machines Corporation (IBM)
• Kronos Incorporated
• Oracle Corporation
• SAP SE
• SumTotal Systems, LLC.
• Verint Systems Inc.
• Workday, Inc.
• WorkForce Software, LLC.

(Please note: The report will be updated before delivery so that the latest historical year is the base year and the forecast covers at least 5 years over the base year.)

Contents

1 INTRODUCTION

1.1 Industry Definition and Research Scope
  1.1.1 Industry Definition
  1.1.2 Research Scope
1.2 Research Methodology
  1.2.1 Overview of Market Research Methodology
  1.2.2 Market Assumption
  1.2.3 Secondary Data
  1.2.4 Primary Data
  1.2.5 Data Filtration and Model Design
  1.2.6 Market Size/Share Estimation
  1.2.7 Research Limitations
1.3 Executive Summary

2 MARKET OVERVIEW AND DYNAMICS

2.1 Market Size and Forecast
  2.1.1 Impact of COVID-19 on World Economy
  2.1.2 Impact of COVID-19 on the Market
2.2 Major Growth Drivers
2.3 Market Restraints and Challenges
2.4 Emerging Opportunities and Market Trends
2.5 Porter’s Fiver Forces Analysis

3 SEGMENTATION OF GLOBAL MARKET BY COMPONENT

3.1 Market Overview by Component
3.2 Software & Solutions
  3.2.1 Leave and Absence Management
  3.2.2 Workforce Scheduling
  3.2.3 Budgeting and Forecasting
  3.2.4 Workforce Analytics
  3.2.5 Performance Management
  3.2.6 Other Applications
3.3 Services
  3.3.1 Training and Education
  3.3.2 Implementation Services
  3.3.3 Support and Maintenance

4 SEGMENTATION OF GLOBAL MARKET BY OPERATING SYSTEM

4.1 Market Overview by Operating System
4.2 iOS Based WFM
4.3 Android Based WFM
4.4 Windows Based WFM
4.5 Other Operating Systems Based WFM

5 SEGMENTATION OF GLOBAL MARKET BY DEPLOYMENT MODE

5.1 Market Overview by Deployment Mode
5.2 On-premise WFM
5.3 Cloud Based WFM
5.4 Hybrid WFM

6 SEGMENTATION OF GLOBAL MARKET BY INDUSTRY VERTICAL

6.1 Market Overview by Industry Vertical
6.2 IT & Telecom
6.3 BFSI
6.4 Retail & E-Commerce
6.5 Healthcare
6.6 Manufacturing
6.7 Education
6.8 Government
6.9 Other Verticals

7 SEGMENTATION OF GLOBAL MARKET BY ORGANIZATION SIZE

7.1 Market Overview by Organization Size
7.2 Large Enterprises
7.3 SMEs

8 SEGMENTATION OF GLOBAL MARKET BY REGION

8.1 Geographic Market Overview 2019-2026
8.2 North America Market 2019-2026 by Country
  8.2.1 Overview of North America Market
  8.2.2 U.S.
  8.2.3 Canada
  8.2.4 Mexico
8.3 European Market 2019-2026 by Country
  8.3.1 Overview of European Market
  8.3.2 UK
  8.3.3 France
  8.3.4 Germany
  8.3.5 Spain
  8.3.6 Italy
  8.3.7 Russia
  8.3.8 Rest of European Market
8.4 Asia-Pacific Market 2019-2026 by Country
  8.4.1 Overview of Asia-Pacific Market
  8.4.2 China
  8.4.3 Japan
  8.4.4 India
  8.4.5 Australia
  8.4.6 South Korea
  8.4.7 Rest of APAC Region
8.5 South America Market 2019-2026 by Country
  8.5.1 Argentina
  8.5.2 Brazil
  8.5.3 Chile
  8.5.4 Rest of South America Market
8.6 MEA Market 2019-2026 by Country
  8.6.1 UAE
  8.6.2 Saudi Arabia
  8.6.3 South Africa
  8.6.4 Other National Markets

9 COMPETITIVE LANDSCAPE

9.1 Overview of Key Vendors
9.2 New Product Launch, Partnership, Investment, and M&A
9.3 Company Profiles
ADP, LLC.
Calabrio, Inc
INFOR
International Business Machines Corporation (IBM)
Kronos Incorporated
Oracle Corporation
SAP SE
SumTotal Systems, LLC.
Verint Systems Inc.
Workday, Inc.
WorkForce Software, LLC.

10 INVESTING IN GLOBAL MARKET: RISK ASSESSMENT AND MANAGEMENT

10.1 Risk Evaluation of Global Market
10.2 Critical Success Factors (CSFs)
Related Reports and Products

List Of Tables

LIST OF TABLES

Table 1. Snapshot of Global Workforce Management Market, 2019-2026
Table 2. Growth Rate of World Real GDP, 2017-2021
Table 3. Main Product Trends and Market Opportunities in Global Workforce Management Market
Table 4. Global Workforce Management Market by Component, 2016-2026, $ mn
Table 5. Global Workforce Management Market: Software & Solutions by Application, 2016-2026, $ mn
Table 6. Global Workforce Management Market: Services by Type, 2016-2026, $ mn
Table 7. Global Workforce Management Market by Operating System, 2016-2026, $ mn
Table 8. Global Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 9. Global Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 10. Global Workforce Management Market by Organization Size, 2016-2026, $ mn
Table 11. Global Workforce Management Market by Region, 2016-2026, $ mn
Table 12. Leading National Workforce Management Market, 2019 and 2026, $ mn
Table 13. North America Workforce Management Market by Country, 2016-2026, $ mn
Table 14. U.S. Workforce Management Market by Component, 2016-2026, $ mn
Table 15. U.S. Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 16. U.S. Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 17. Canada Workforce Management Market by Component, 2016-2026, $ mn
Table 18. Canada Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 19. Canada Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 20. Mexico Workforce Management Market by Component, 2016-2026, $ mn
Table 21. Mexico Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 22. Mexico Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 23. Europe Workforce Management Market by Country, 2016-2026, $ mn
Table 24. UK Workforce Management Market by Component, 2016-2026, $ mn
Table 25. UK Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 26. UK Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 27. France Workforce Management Market by Component, 2016-2026, $ mn
Table 28. France Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 29. France Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 30. Germany Workforce Management Market by Component, 2016-2026, $ mn
Table 31. Germany Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 32. Germany Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 33. Spain Workforce Management Market by Component, 2016-2026, $ mn
Table 34. Spain Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 35. Spain Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 36. Italy Workforce Management Market by Component, 2016-2026, $ mn
Table 37. Italy Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 38. Italy Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 39. Russia Workforce Management Market by Component, 2016-2026, $ mn
Table 40. Russia Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 41. Russia Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 42. Workforce Management Market in Rest of Europe by Country, 2016-2026, $ mn
Table 43. APAC Workforce Management Market by Country, 2016-2026, $ mn
Table 44. China Workforce Management Market by Component, 2016-2026, $ mn
Table 45. China Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 46. China Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 47. Japan Workforce Management Market by Component, 2016-2026, $ mn
Table 48. Japan Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 49. Japan Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 50. India Workforce Management Market by Component, 2016-2026, $ mn
Table 51. India Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 52. India Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 53. Australia Workforce Management Market by Component, 2016-2026, $ mn
Table 54. Australia Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 55. Australia Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 56. South Korea Workforce Management Market by Component, 2016-2026, $ mn
Table 57. South Korea Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 58. South Korea Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 59. Workforce Management Market in Rest of APAC by Country, 2016-2026, $ mn
Table 60. South America Workforce Management Market by Country, 2016-2026, $ mn
Table 61. Argentina Workforce Management Market by Component, 2016-2026, $ mn
Table 62. Argentina Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 63. Argentina Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 64. Brazil Workforce Management Market by Component, 2016-2026, $ mn
Table 65. Brazil Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 66. Brazil Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 67. Chile Workforce Management Market by Component, 2016-2026, $ mn
Table 68. Chile Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 69. Chile Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 70. MEA Workforce Management Market by Country, 2016-2026, $ mn
Table 71. UAE Workforce Management Market by Component, 2016-2026, $ mn
Table 72. UAE Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 73. UAE Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 74. Saudi Arabia Workforce Management Market by Component, 2016-2026, $ mn
Table 75. Saudi Arabia Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 76. Saudi Arabia Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 77. South Africa Workforce Management Market by Component, 2016-2026, $ mn
Table 78. South Africa Workforce Management Market by Deployment Mode, 2016-2026, $ mn
Table 79. South Africa Workforce Management Market by Industry Vertical, 2016-2026, $ mn
Table 80. ADP, LLC.: Company Snapshot
Table 81. ADP, LLC.: Business Segmentation
Table 82. ADP, LLC.: Product Portfolio
Table 83. ADP, LLC.: Revenue, 2016-2018, $ mn
Table 84. ADP, LLC.: Recent Developments
Table 85. Risk Evaluation for Investing in Global Market, 2019-2026
Table 86. Critical Success Factors and Key Takeaways

List Of Figures

LIST OF FIGURES

Figure 1. Research Method Flow Chart
Figure 2. Breakdown of Primary Research
Figure 3. Bottom-up Approach and Top-down Approach for Market Estimation
Figure 4. Global Market Forecast in Optimistic, Conservative and Balanced Perspectives, 2019-2026
Figure 5. Global Workforce Management Market, 2019-2026, $ mn
Figure 6. Impact of COVID-19 on Business
Figure 7. Primary Drivers and Impact Factors of Global Workforce Management Market
Figure 8. Primary Restraints and Impact Factors of Global Workforce Management Market
Figure 9. Investment Opportunity Analysis
Figure 10. Porter’s Fiver Forces Analysis of Global Workforce Management Market
Figure 11. Breakdown of Global Workforce Management Market by Component, 2019-2026, % of Revenue
Figure 12. Contribution to Global 2020-2026 Cumulative Revenue by Component, Value ($ mn) and Share (%)
Figure 13. Global Workforce Management Market: Software & Solutions, 2016-2026, $ mn
Figure 14. Global Workforce Management Market: Leave and Absence Management, 2016-2026, $ mn
Figure 15. Global Workforce Management Market: Workforce Scheduling, 2016-2026, $ mn
Figure 16. Global Workforce Management Market: Budgeting and Forecasting, 2016-2026, $ mn
Figure 17. Global Workforce Management Market: Workforce Analytics, 2016-2026, $ mn
Figure 18. Global Workforce Management Market: Performance Management, 2016-2026, $ mn
Figure 19. Global Workforce Management Market: Other Applications, 2016-2026, $ mn
Figure 20. Global Workforce Management Market: Services, 2016-2026, $ mn
Figure 21. Global Workforce Management Market: Training and Education, 2016-2026, $ mn
Figure 22. Global Workforce Management Market: Implementation Services, 2016-2026, $ mn
Figure 23. Global Workforce Management Market: Support and Maintenance, 2016-2026, $ mn
Figure 24. Breakdown of Global Workforce Management Market by Operating System, 2019-2026, % of Revenue
Figure 25. Contribution to Global 2020-2026 Cumulative Revenue by Operating System, Value ($ mn) and Share (%)
Figure 26. Global Workforce Management Market: iOS Based WFM, 2016-2026, $ mn
Figure 27. Global Workforce Management Market: Android Based WFM, 2016-2026, $ mn
Figure 28. Global Workforce Management Market: Windows Based WFM, 2016-2026, $ mn
Figure 29. Global Workforce Management Market: Other Operating Systems Based WFM, 2016-2026, $ mn
Figure 30. Breakdown of Global Workforce Management Market by Deployment Mode, 2019-2026, % of Revenue
Figure 31. Contribution to Global 2020-2026 Cumulative Revenue by Deployment Mode, Value ($ mn) and Share (%)
Figure 32. Global Workforce Management Market: On-premise WFM, 2016-2026, $ mn
Figure 33. Global Workforce Management Market: Cloud Based WFM, 2016-2026, $ mn
Figure 34. Global Workforce Management Market: Hybrid WFM, 2016-2026, $ mn
Figure 35. Breakdown of Global Workforce Management Market by Industry Vertical, 2019-2026, % of Revenue
Figure 36. Contribution to Global 2020-2026 Cumulative Revenue by Industry Vertical, Value ($ mn) and Share (%)
Figure 37. Global Workforce Management Market: IT & Telecom, 2016-2026, $ mn
Figure 38. Global Workforce Management Market: BFSI, 2016-2026, $ mn
Figure 39. Global Workforce Management Market: Retail & E-Commerce, 2016-2026, $ mn
Figure 40. Global Workforce Management Market: Healthcare, 2016-2026, $ mn
Figure 41. Global Workforce Management Market: Manufacturing, 2016-2026, $ mn
Figure 42. Global Workforce Management Market: Education, 2016-2026, $ mn
Figure 43. Global Workforce Management Market: Government, 2016-2026, $ mn
Figure 44. Global Workforce Management Market: Other Verticals, 2016-2026, $ mn
Figure 45. Breakdown of Global Workforce Management Market by Organization Size, 2019-2026, % of Revenue
Figure 46. Contribution to Global 2020-2026 Cumulative Revenue by Organization Size, Value ($ mn) and Share (%)
Figure 47. Global Workforce Management Market: Large Enterprises, 2016-2026, $ mn
Figure 48. Global Workforce Management Market: SMEs, 2016-2026, $ mn
Figure 49. Global Market Snapshot by Region
Figure 50. Geographic Spread of Worldwide Workforce Management Market, 2019-2026, % of Revenue
Figure 51. Contribution to Global 2020-2026 Cumulative Revenue by Region, Value ($ mn) and Share (%)
Figure 52. North American Workforce Management Market, 2016-2026, $ mn
Figure 53. Breakdown of North America Workforce Management Market by Country, 2019 and 2026, % of Revenue
Figure 54. Contribution to North America 2020-2026 Cumulative Revenue by Country, Value ($ mn) and Share (%)
Figure 55. U.S. Workforce Management Market, 2016-2026, $ mn
Figure 56. Canada Workforce Management Market, 2016-2026, $ mn
Figure 57. Workforce Management Market in Mexico, 2016-2026, $ mn
Figure 58. European Workforce Management Market, 2016-2026, $ mn
Figure 59. Breakdown of European Workforce Management Market by Country, 2019 and 2026, % of Revenue
Figure 60. Contribution to Europe 2020-2026 Cumulative Revenue by Country, Value ($ mn) and Share (%)
Figure 61. Workforce Management Market in UK, 2016-2026, $ mn
Figure 62. Workforce Management Market in France, 2016-2026, $ mn
Figure 63. Workforce Management Market in Germany, 2016-2026, $ mn
Figure 64. Workforce Management Market in Spain, 2016-2026, $ mn
Figure 65. Workforce Management Market in Italy, 2016-2026, $ mn
Figure 66. Workforce Management Market in Russia, 2016-2026, $ mn
Figure 67. Workforce Management Market in Rest of Europe, 2016-2026, $ mn
Figure 68. Asia-Pacific Workforce Management Market, 2016-2026, $ mn
Figure 69. Breakdown of APAC Workforce Management Market by Country, 2019 and 2026, % of Revenue
Figure 70. Contribution to APAC 2020-2026 Cumulative Revenue by Country, Value ($ mn) and Share (%)
Figure 71. Workforce Management Market in China, 2016-2026, $ mn
Figure 72. Workforce Management Market in Japan, 2016-2026, $ mn
Figure 73. Workforce Management Market in India, 2016-2026, $ mn
Figure 74. Workforce Management Market in Australia, 2016-2026, $ mn
Figure 75. Workforce Management Market in South Korea, 2016-2026, $ mn
Figure 76. Workforce Management Market in Rest of APAC, 2016-2026, $ mn
Figure 77. South America Workforce Management Market, 2016-2026, $ mn
Figure 78. Breakdown of South America Workforce Management Market by Country, 2019 and 2026, % of Revenue
Figure 79. Contribution to South America 2020-2026 Cumulative Revenue by Country, Value ($ mn) and Share (%)
Figure 80. Workforce Management Market in Argentina, 2016-2026, $ mn
Figure 81. Workforce Management Market in Brazil, 2016-2026, $ mn
Figure 82. Workforce Management Market in Chile, 2016-2026, $ mn
Figure 83. Workforce Management Market in Rest of South America, 2016-2026, $ mn
Figure 84. Workforce Management Market in Middle East and Africa (MEA), 2016-2026, $ mn
Figure 85. Breakdown of MEA Workforce Management Market by Country, 2019 and 2026, % of Revenue
Figure 86. Contribution to MEA 2020-2026 Cumulative Revenue by Country, Value ($ mn) and Share (%)
Figure 87. Workforce Management Market in UAE, 2016-2026, $ mn
Figure 88. Workforce Management Market in Saudi Arabia, 2016-2026, $ mn
Figure 89. Workforce Management Market in South Africa, 2016-2026, $ mn
Figure 90. Growth Stage of Global Workforce Management Industry over the Forecast Period