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Global Intelligent Virtual Assistant (IVA) Based Insurance Market Size study & Forecast, by Product (Chatbots and Smart Speakers) and User Interface (Text-to-Text, Text-to-Speech and Automatic Speech Recognition) and Regional Analysis, 2022-2029

April 2023 | 200 pages | ID: GA5668D9740BEN
Bizwit Research & Consulting LLP

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Global Intelligent Virtual Assistant (IVA) Based Insurance Market is valued at approximately USD XX billion in 2021 and is anticipated to grow with a healthy growth rate of more than XX% over the forecast period 2022-2029. An intelligent virtual assistant (IVA) can carry out tasks or offer services on behalf of a user in response to instructions or inquiries. Virtual assistants that may be accessed through online chat in general or a specific application are frequently referred to as 'chatbots.' The ability of the virtual assistant to personalise client service has also contributed to its rise in popularity across numerous industries, including insurance. The increasing growth of the insurance sector worldwide as well as growing investment in Insurtech Startups are key factors driving the market growth.

The growing expansion of insurance sector worldwide is contributing towards the growth of the Global Intelligent Virtual Assistant (IVA) Based Insurance Market. For instance – as per Statista – as of 2022, the global insurance sector was valued at USD 6 trillion, and the sector is projected to grow to USD 8.4 trillion by 2026. Furthermore, the rising investment in Insurtech startups is another factor driving the market growth. For instance – in September 2022, Insuretech player Zopper received an investment of USD 75 million in series C funding led by Creaegis, with participation from ICICI Venture and Bessemer Venture Partners. Additionally, this Funding will be used to strengthen the company's technology team in order to assist ecosystem partners in distributing insurance in a seamless manner. Also, surging demand for virtual assistants in insurance firms and rising emergence of AI & ML in insurance sector would create lucrative growth opportunities for the market over the projected period. However, lack of skilled personnel coupled with high upfront investment requirements hinders the market growth throughout the forecast period of 2022-2029.

The key regions considered for the Global Intelligent Virtual Assistant (IVA) Based Insurance Market study include Asia Pacific, North America, Europe, Latin America, and Rest of the World. North America dominated the market in terms of revenue, owing to the dominance of leading market players as well as rising expansion of insurance sector in the region. Whereas Asia Pacific is expected to grow with the highest CAGR during the forecast period, owing to factors such as rising penetration of digital insurance platforms as well as increasing number of funding activities in Insurtech startups in the region.

Major market players included in this report are:
Inbenta Technologies Inc.
Avaamo
EdgeVerve Systems Limited
Creative Virtual Ltd
Baidu Inc.
Serviceaide Inc.
Kore.ai Inc.
Sonos Inc.
Bose Corporation
IPsoft Inc.

Recent Developments in the Market:
In September 2022, Romania based Asirom Vienna Insurance Group deployed a conversational AI assistant from DRUID to improve its customer experience. This new intelligent virtual assistant would be available to the company’s customers via the Asirom or Telios Care online platforms and can be accessed on laptops and smartphones.

Global Intelligent Virtual Assistant (IVA) Based Insurance Market Report Scope:
Historical Data 2019-2020-2021
Base Year for Estimation 2021
Forecast period 2022-2029
Report Coverage Revenue forecast, Company Ranking, Competitive Landscape, Growth factors, and Trends
Segments Covered Product, User Interface, Region
Regional Scope North America; Europe; Asia Pacific; Latin America; Rest of the World
Customization Scope Free report customization (equivalent up to 8 analyst’s working hours) with purchase. Addition or alteration to country, regional & segment scope*

The objective of the study is to define market sizes of different segments & countries in recent years and to forecast the values to the coming years. The report is designed to incorporate both qualitative and quantitative aspects of the industry within countries involved in the study.

The report also caters detailed information about the crucial aspects such as driving factors & challenges which will define the future growth of the market. Additionally, it also incorporates potential opportunities in micro markets for stakeholders to invest along with the detailed analysis of competitive landscape and product offerings of key players. The detailed segments and sub-segment of the market are explained below:

By Product
Chatbots
Smart Speakers

By User Interface
Text-to-Text
Text-to-Speech
Automatic Speech Recognition

By Region:
North America
U.S.
Canada
Europe
UK
Germany
France
Spain
Italy
ROE
Asia Pacific
China
India
Japan
Australia
South Korea
RoAPAC
Latin America
Brazil
Mexico
RoLA
Rest of the World
CHAPTER 1. EXECUTIVE SUMMARY

1.1. Market Snapshot
1.2. Global & Segmental Market Estimates & Forecasts, 2019-2029 (USD Billion)
  1.2.1. Intelligent virtual assistant (IVA) based insurance Market, by Region, 2019-2029 (USD Billion)
  1.2.2. Intelligent Virtual Assistant (IVA) Based Insurance Market, by Product, 2019-2029 (USD Billion)
  1.2.3. Intelligent Virtual Assistant (IVA) Based Insurance Market, by User Interface, 2019-2029 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption

CHAPTER 2. GLOBAL INTELLIGENT VIRTUAL ASSISTANT (IVA) BASED INSURANCE MARKET DEFINITION AND SCOPE

2.1. Objective of the Study
2.2. Market Definition & Scope
  2.2.1. Scope of the Study
  2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates

CHAPTER 3. GLOBAL INTELLIGENT VIRTUAL ASSISTANT (IVA) BASED INSURANCE MARKET DYNAMICS

3.1. Intelligent Virtual Assistant (IVA) Based Insurance Market Impact Analysis (2019-2029)
  3.1.1. Market Drivers
    3.1.1.1. Increasing growth of the insurance sector worldwide
    3.1.1.2. Growing investment in Insurtech Startups
  3.1.2. Market Challenges
    3.1.2.1. Lack of skilled personnel
    3.1.2.2. High upfront investment requirement
  3.1.3. Market Opportunities
    3.1.3.1. Suring demand for virtual assistants in insurance firms
    3.1.3.2. Rising emergence of AI & ML in insurance sector

CHAPTER 4. GLOBAL INTELLIGENT VIRTUAL ASSISTANT (IVA) BASED INSURANCE MARKET INDUSTRY ANALYSIS

4.1. Porter’s 5 Force Model
  4.1.1. Bargaining Power of Suppliers
  4.1.2. Bargaining Power of Buyers
  4.1.3. Threat of New Entrants
  4.1.4. Threat of Substitutes
  4.1.5. Competitive Rivalry
4.2. Futuristic Approach to Porter’s 5 Force Model (2019-2029)
4.3. PEST Analysis
  4.3.1. Political
  4.3.2. Economical
  4.3.3. Social
  4.3.4. Technological
4.4. Top investment opportunity
4.5. Top winning strategies
4.6. Industry Experts Prospective
4.7. Analyst Recommendation & Conclusion

CHAPTER 5. RISK ASSESSMENT: COVID-19 IMPACT

5.1. Assessment of the overall impact of COVID-19 on the industry
5.2. Pre COVID-19 and post COVID-19 Market scenario

CHAPTER 6. GLOBAL INTELLIGENT VIRTUAL ASSISTANT (IVA) BASED INSURANCE MARKET, BY PRODUCT

6.1. Market Snapshot
6.2. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by Product, Performance - Potential Analysis
6.3. Global Intelligent Virtual Assistant (IVA) Based Insurance Market Estimates & Forecasts by Product 2019-2029 (USD Billion)
6.4. Intelligent Virtual Assistant (IVA) Based Insurance Market, Sub Segment Analysis
  6.4.1. Chatbots
  6.4.2. Smart Speakers

CHAPTER 7. GLOBAL INTELLIGENT VIRTUAL ASSISTANT (IVA) BASED INSURANCE MARKET, BY USER INTERFACE

7.1. Market Snapshot
7.2. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by User Interface, Performance - Potential Analysis
7.3. Global Intelligent Virtual Assistant (IVA) Based Insurance Market Estimates & Forecasts by User Interface 2019-2029 (USD Billion)
7.4. Intelligent Virtual Assistant (IVA) Based Insurance Market, Sub Segment Analysis
  7.4.1. Text-to-Text
  7.4.2. Text-to-Speech
  7.4.3. Automatic Speech Recognition

CHAPTER 8. GLOBAL INTELLIGENT VIRTUAL ASSISTANT (IVA) BASED INSURANCE MARKET, REGIONAL ANALYSIS

8.1. Intelligent Virtual Assistant (IVA) Based Insurance Market, Regional Market Snapshot
8.2. North America Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.2.1. U.S. Intelligent Virtual Assistant (IVA) Based Insurance Market
    8.2.1.1. Product breakdown estimates & forecasts, 2019-2029
    8.2.1.2. User Interface breakdown estimates & forecasts, 2019-2029
  8.2.2. Canada Intelligent Virtual Assistant (IVA) Based Insurance Market
8.3. Europe Intelligent Virtual Assistant (IVA) Based Insurance Market Snapshot
  8.3.1. U.K. Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.3.2. Germany Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.3.3. France Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.3.4. Spain Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.3.5. Italy Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.3.6. Rest of Europe Intelligent Virtual Assistant (IVA) Based Insurance Market
8.4. Asia-Pacific Intelligent Virtual Assistant (IVA) Based Insurance Market Snapshot
  8.4.1. China Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.4.2. India Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.4.3. Japan Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.4.4. Australia Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.4.5. South Korea Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.4.6. Rest of Asia Pacific Intelligent Virtual Assistant (IVA) Based Insurance Market
8.5. Latin America Intelligent Virtual Assistant (IVA) Based Insurance Market Snapshot
  8.5.1. Brazil Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.5.2. Mexico Intelligent Virtual Assistant (IVA) Based Insurance Market
  8.5.3. Rest of Latin America Intelligent Virtual Assistant (IVA) Based Insurance Market
8.6. Rest of The World Intelligent Virtual Assistant (IVA) Based Insurance Market

CHAPTER 9. COMPETITIVE INTELLIGENCE

9.1. Top Market Strategies
9.2. Company Profiles
  9.2.1. Inbenta Technologies Inc.
    9.2.1.1. Key Information
    9.2.1.2. Overview
    9.2.1.3. Financial (Subject to Data Availability)
    9.2.1.4. Product Summary
    9.2.1.5. Recent Developments
  9.2.2. Avaamo
  9.2.3. EdgeVerve Systems Limited
  9.2.4. Creative Virtual Ltd
  9.2.5. Baidu Inc.
  9.2.6. Serviceaide Inc.
  9.2.7. Kore.ai Inc.
  9.2.8. Sonos Inc.
  9.2.9. Bose Corporation
  9.2.10. IPsoft Inc.

CHAPTER 10. RESEARCH PROCESS

10.1. Research Process
  10.1.1. Data Mining
  10.1.2. Analysis
  10.1.3. Market Estimation
  10.1.4. Validation
  10.1.5. Publishing
10.2. Research Attributes
10.3. Research Assumption
LIST OF TABLES

TABLE 1. Global Intelligent Virtual Assistant (IVA) Based Insurance Market, report scope
TABLE 2. Global Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by Region 2019-2029 (USD Billion)
TABLE 3. Global Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by Product 2019-2029 (USD Billion)
TABLE 4. Global Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by User Interface 2019-2029 (USD Billion)
TABLE 5. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by segment, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 6. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by region, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 7. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by segment, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 8. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by region, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 9. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by segment, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 10. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by region, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 11. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by segment, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 12. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by region, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 13. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by segment, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 14. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by region, estimates & forecasts, 2019-2029 (USD Billion)
TABLE 15. U.S. Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 16. U.S. Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 17. U.S. Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 18. Canada Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 19. Canada Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 20. Canada Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 21. UK Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 22. UK Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 23. UK Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 24. Germany Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 25. Germany Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 26. Germany Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 27. France Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 28. France Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 29. France Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 30. Italy Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 31. Italy Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 32. Italy Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 33. Spain Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 34. Spain Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 35. Spain Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 36. RoE Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 37. RoE Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 38. RoE Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 39. China Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 40. China Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 41. China Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 42. India Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 43. India Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 44. India Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 45. Japan Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 46. Japan Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 47. Japan Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 48. South Korea Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 49. South Korea Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 50. South Korea Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 51. Australia Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 52. Australia Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 53. Australia Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 54. RoAPAC Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 55. RoAPAC Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 56. RoAPAC Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 57. Brazil Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 58. Brazil Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 59. Brazil Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 60. Mexico Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 61. Mexico Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 62. Mexico Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 63. RoLA Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 64. RoLA Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 65. RoLA Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 66. Row Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts, 2019-2029 (USD Billion)
TABLE 67. Row Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 68. Row Intelligent Virtual Assistant (IVA) Based Insurance Market estimates & forecasts by segment 2019-2029 (USD Billion)
TABLE 69. List of secondary sources, used in the study of global Intelligent Virtual Assistant (IVA) Based Insurance Market
TABLE 70. List of primary sources, used in the study of global Intelligent Virtual Assistant (IVA) Based Insurance Market
TABLE 71. Years considered for the study
TABLE 72. Exchange rates considered
List of tables and figures and dummy in nature, final lists may vary in the final deliverable
LIST OF FIGURES

FIG 1. Global Intelligent Virtual Assistant (IVA) Based Insurance Market, research methodology
FIG 2. Global Intelligent Virtual Assistant (IVA) Based Insurance Market, Market estimation techniques
FIG 3. Global Market size estimates & forecast methods
FIG 4. Global Intelligent Virtual Assistant (IVA) Based Insurance Market, key trends 2021
FIG 5. Global Intelligent Virtual Assistant (IVA) Based Insurance Market, growth prospects 2022-2029
FIG 6. Global Intelligent Virtual Assistant (IVA) Based Insurance Market, porters 5 force model
FIG 7. Global Intelligent Virtual Assistant (IVA) Based Insurance Market, pest analysis
FIG 8. Global Intelligent Virtual Assistant (IVA) Based Insurance Market, value chain analysis
FIG 9. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by segment, 2019 & 2029 (USD Billion)
FIG 10. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by segment, 2019 & 2029 (USD Billion)
FIG 11. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by segment, 2019 & 2029 (USD Billion)
FIG 12. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by segment, 2019 & 2029 (USD Billion)
FIG 13. Global Intelligent Virtual Assistant (IVA) Based Insurance Market by segment, 2019 & 2029 (USD Billion)
FIG 14. Global Intelligent Virtual Assistant (IVA) Based Insurance Market, regional snapshot 2019 & 2029
FIG 15. North America Intelligent Virtual Assistant (IVA) Based Insurance Market 2019 & 2029 (USD Billion)
FIG 16. Europe Intelligent Virtual Assistant (IVA) Based Insurance Market 2019 & 2029 (USD Billion)
FIG 17. Asia Pacific Intelligent Virtual Assistant (IVA) Based Insurance Market 2019 & 2029 (USD Billion)
FIG 18. Latin America Intelligent Virtual Assistant (IVA) Based Insurance Market 2019 & 2029 (USD Billion)
FIG 19. Global Intelligent Virtual Assistant (IVA) Based Insurance Market, company Market share analysis (2021)
List of tables and figures and dummy in nature, final lists may vary in the final deliverable


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