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SaaS- based ERP Software Enhancing Customer Service

02 Nov 2011 • by Natalie Aster

A recently published report “Global SaaS-based Enterprise Resource Planning Software Market 2010–2014” by Infiniti Research reveals that the Global SaaS-based Enterprise Resource Planning Software market is expected to grow at a CAGR of 24.6 percent over the period 2010–2014. The report, which covers the Americas as well as the EMEA and APAC regions, indicates that the market is being driven by the improved customer service this software enables.

According to Technavio’s industry analyst, “With several organizations implementing SaaS-based ERP, they now have the bandwidth to focus on non-technical issues, as opposed to previously having to look at technical issues along with their other core activities. As a result, they can offer better services to the end-users; thereby, ensuring higher customer satisfaction.”

Report Details:

Global SaaS-based Enterprise Resource Planning Software Market 2010–2014
Published: September 2011
Pages: 32
Price: US$ 1,500.00

The report also highlights that integration and security issues are hindering the growth of this market. However, the software aids in significant cost savings and this is expected to drive the market. This market is also marked by high growth and implementation in developing economies. These are just some of the important findings presented in the report that will enable companies to fully understand the potential in this market and formulate their own strategies.

The report is based on extensive research conducted with industry experts, vendors, and end-users. It examines the key trends, drivers, and challenges impacting the evolution of this market. The report also contains incisive insights and SWOT analyses regarding the key vendors in this market.

Companies mentioned in the report include NetSuite Inc., SAP AG, Oracle Corp., Microsoft Corp., Aplicor Inc. and Intacct Corp.

More information can be found in the report “Global SaaS-based Enterprise Resource Planning Software Market 2010–2014” by Infiniti Research.

To order the report or ask for sample pages contact [email protected]


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Tanya Rezler
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