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As UK Higher Education's Budget Goes Down, IT Steps Up

January 2011 | 34 pages | ID: AC529B724A9EN
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Introduction

The UK higher education system is in a state of flux: budgets are being slashed, student tuition is skyrocketing, and student expectations are rising with every additional dollar. Institutions are increasingly pressured to think more like businesses as increased competition calls for greater market differentiation, heightened accountability, and a better customer service.

Features and benefits
  • Tuition is rising just as higher education is seeing tremendous budget cuts. But the UK must continue to invest in education to remain competitive.
  • Funding for HE is shifting from public to private and thus, students will demand better resources and services. Institutions must do more with less.
  • IT can no longer be viewed as the "fix-it" of the institution, but must become an innovator to optimize processes and meet new challenges.
Highlights

Budget cuts exacerbate an already struggling UK higher education system.Greater student investment will drive HE toward a "customer-oriented" model.Weaker government role brings greater autonomy and pressures for accountability.

Your key questions answered
  • Gain an overview of the history of tuition fees in the UK higher education system and why it has fallen short of expectations.
  • Acquire insight into the new tuition model, what it aims to achieve and the skepticism and criticism around the decision.
  • Understand the implications the new tuition model has on the role of IT in the institution and how technology will play a pivotal role in HE's future.
SUMMARY

Catalyst
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Key messages

A NEW TUITION MODEL AIMS TO ADDRESS THE LONG-TERM STABILITY OF UK HE

Budget cuts exacerbate an already struggling UK HE system
Current tuition models are unable to sustain a globally competitive HE system
A new funding model must bridge the disconnect between limited budgets and rising student demand
  What the new tuition model means for institutions, students, and the government
  Debt breakdown by country

RISE IN STUDENT FEES MARKS A PHILOSOPHICAL CHANGE IN THE WAY HIGHER EDUCATION IS SUPPORTED

Greater student investment will drive HE toward a "customer-oriented" model
Student demand for better institutional support and services will be greater than ever
  Institutions must enlist the support of the private sector to meet student concerns about life after graduation
It pays to maintain close relationships with students well after they graduate

INSTITUTIONS MUST LOOK TO IT AS A STRATEGIC PARTNER

Institutions must align IT priorities with institutional objectives
  Higher education looks to technology to boost efficiency and productivity
  Technology must respond to increased demands for better customer service
  Institutions need to increase accountability and transparency

RECOMMENDATIONS

Recommendations for institutions
  IT must be viewed as a strategic partner in the success of higher education
  Online learning is more than just a supplement to physical learning
  Change is painful, but refusing to change can be deadly
Recommendations for vendors
  Selling is difficult now, but institutions are increasingly understanding value through numbers
  The impact of the new tuition model has yet to be fully realized but preparation depends on solutions that are highly flexible and adaptable
  Now, more than ever before, institutions are looking for vendors that care

APPENDIX

Abbreviations
Further reading
Citations
Methodology
Author
Ovum Consulting
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