Retailing in Morocco
Having declined significantly during 2020, retailing current value sales recovered only marginally in 2021. 2020 saw a sharp divergence in performance between grocery retailers and non-grocery specialists on the one hand and store-based retailing and non-store retailing on the other. During 2020, the leading modern grocery retail channels – supermarkets, hypermarkets and discounters – saw a surge in demand, as local consumers stocked up on essentials – pandemic during the early stages of the loc...
Euromonitor International's Retailing in Morocco report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.
Product coverage: Non-Store Retailing, Store-Based Retailing.
Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.
Why buy this report?
Euromonitor International's Retailing in Morocco report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.
Product coverage: Non-Store Retailing, Store-Based Retailing.
Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.
Why buy this report?
- Get a detailed picture of the Retailing market;
- Pinpoint growth sectors and identify factors driving change;
- Understand the competitive environment, the market’s major players and leading brands;
- Use five-year forecasts to assess how the market is predicted to develop.
RETAILING IN MOROCCO
EXECUTIVE SUMMARY
Retailing in 2021: The big picture
Modern retailing continues to grow both on and offline
Discounters the big winner from COVID-19
Modern grocery retailers and e-commerce will continue to gain ground
OPERATING ENVIRONMENT
Informal retailing
Opening hours
Summary 1 Standard Opening Hours by Channel Type 2021
Physical retail landscape
Cash and carry
Table 1 Cash and Carry Sales: Value 2016-2021
Seasonality
Back to School
Eid al-Adha
Achoura
Payments
Delivery and collection
Emerging business models
MARKET DATA
Table 2 Sales in Retailing by Store-based vs Non-Store: Value 2016-2021
Table 3 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2016-2021
Table 4 Sales in Store-based Retailing by Channel: Value 2016-2021
Table 5 Sales in Store-based Retailing by Channel: % Value Growth 2016-2021
Table 6 Store-based Retailing Outlets by Channel: Units 2016-2021
Table 7 Store-based Retailing Outlets by Channel: % Unit Growth 2016-2021
Table 8 Sales in Non-Store Retailing by Channel: Value 2016-2021
Table 9 Sales in Non-Store Retailing by Channel: % Value Growth 2016-2021
Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 11 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 12 Sales in Grocery Retailers by Channel: Value 2016-2021
Table 13 Sales in Grocery Retailers by Channel: % Value Growth 2016-2021
Table 14 Grocery Retailers Outlets by Channel: Units 2016-2021
Table 15 Grocery Retailers Outlets by Channel: % Unit Growth 2016-2021
Table 16 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2016-2021
Table 17 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 18 Sales in Non-Grocery Specialists by Channel: Value 2016-2021
Table 19 Sales in Non-Grocery Specialists by Channel: % Value Growth 2016-2021
Table 20 Non-Grocery Specialists Outlets by Channel: Units 2016-2021
Table 21 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2016-2021
Table 22 Mixed Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 23 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 24 Sales in Mixed Retailers by Channel: Value 2016-2021
Table 25 Sales in Mixed Retailers by Channel: % Value Growth 2016-2021
Table 26 Mixed Retailers Outlets by Channel: Units 2016-2021
Table 27 Mixed Retailers Outlets by Channel: % Unit Growth 2016-2021
Table 28 Retailing GBO Company Shares: % Value 2017-2021
Table 29 Retailing GBN Brand Shares: % Value 2018-2021
Table 30 Store-based Retailing GBO Company Shares: % Value 2017-2021
Table 31 Store-based Retailing GBN Brand Shares: % Value 2018-2021
Table 32 Store-based Retailing LBN Brand Shares: Outlets 2018-2021
Table 33 Non-Store Retailing GBO Company Shares: % Value 2017-2021
Table 34 Non-Store Retailing GBN Brand Shares: % Value 2018-2021
Table 35 Grocery Retailers GBO Company Shares: % Value 2017-2021
Table 36 Grocery Retailers GBN Brand Shares: % Value 2018-2021
Table 37 Grocery Retailers LBN Brand Shares: Outlets 2018-2021
Table 38 Grocery Retailers LBN Brand Shares: Selling Space 2018-2021
Table 39 Non-Grocery Specialists GBO Company Shares: % Value 2017-2021
Table 40 Non-Grocery Specialists GBN Brand Shares: % Value 2018-2021
Table 41 Non-Grocery Specialists LBN Brand Shares: Outlets 2018-2021
Table 42 Non-Grocery Specialists LBN Brand Shares: Selling Space 2018-2021
Table 43 Mixed Retailers GBO Company Shares: % Value 2017-2021
Table 44 Mixed Retailers GBN Brand Shares: % Value 2018-2021
Table 45 Mixed Retailers LBN Brand Shares: Outlets 2018-2021
Table 46 Mixed Retailers LBN Brand Shares: Selling Space 2018-2021
Table 47 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2021-2026
Table 48 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2021-2026
Table 49 Forecast Sales in Store-based Retailing by Channel: Value 2021-2026
Table 50 Forecast Sales in Store-based Retailing by Channel: % Value Growth 2021-2026
Table 51 Forecast Store-based Retailing Outlets by Channel: Units 2021-2026
Table 52 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2021-2026
Table 53 Forecast Sales in Non-Store Retailing by Channel: Value 2021-2026
Table 54 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2021-2026
Table 55 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 56 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 57 Forecast Sales in Grocery Retailers by Channel: Value 2021-2026
Table 58 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2021-2026
Table 59 Forecast Grocery Retailers Outlets by Channel: Units 2021-2026
Table 60 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2021-2026
Table 61 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 62 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 63 Forecast Sales in Non-Grocery Specialists by Channel: Value 2021-2026
Table 64 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2021-2026
Table 65 Forecast Non-Grocery Specialists Outlets by Channel: Units 2021-2026
Table 66 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2021-2026
Table 67 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 68 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 69 Forecast Sales in Mixed Retailers by Channel: Value 2021-2026
Table 70 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2021-2026
Table 71 Forecast Mixed Retailers Outlets by Channel: Units 2021-2026
Table 72 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2021-2026
DISCLAIMER
SOURCES
Summary 2 Research Sources
CONVENIENCE STORES IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Economic shock of pandemic cancels out positive effect of restrictions on movement
Leader Mini Brahim now accepts mobile payments
U Express opens three outlets
PROSPECTS AND OPPORTUNITIES
Fierce competition will limit sales growth
Malls represent a competitive threat, as they are perceived as leisure venues
Discounters will compete more fiercely with convenience stores
CHANNEL DATA
Table 73 Convenience Stores: Value Sales, Outlets and Selling Space 2016-2021
Table 74 Convenience Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 75 Convenience Stores GBO Company Shares: % Value 2017-2021
Table 76 Convenience Stores GBN Brand Shares: % Value 2018-2021
Table 77 Convenience Stores LBN Brand Shares: Outlets 2018-2021
Table 78 Convenience Stores LBN Brand Shares: Selling Space 2018-2021
Table 79 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 80 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
DISCOUNTERS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Turkish chain BIM expands but faces political headwinds
Proximity and competitive pricing of discounters are particularly attractive in the era of COVID-19
Label'Vie SA brings Carrefour’s discounter banner to Morocco
PROSPECTS AND OPPORTUNITIES
Outlet expansion will continue to support double-digit growth in retail value sales
Growth of discounters will rachet up the pressure on other retail formats – both traditional and modern
BIM likely to continue to ignore e-commerce
CHANNEL DATA
Table 81 Discounters: Value Sales, Outlets and Selling Space 2016-2021
Table 82 Discounters: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 83 Discounters GBO Company Shares: % Value 2017-2021
Table 84 Discounters GBN Brand Shares: % Value 2018-2021
Table 85 Discounters LBN Brand Shares: Outlets 2018-2021
Table 86 Discounters LBN Brand Shares: Selling Space 2018-2021
Table 87 Discounters Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 88 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
HYPERMARKETS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Pandemic economic shock leads Label'Vie to cut its prices
Leader Marjane modernises its supply chain
Both Label’Vie and Marjane shift towards an omnichannel model
PROSPECTS AND OPPORTUNITIES
Heightened competition from discounters will weigh on hypermarket growth
Return to pre-pandemic shopping habits could undermine hypermarket sales
Marjane and Label’Vie seek to fly the flag and gain a much-needed advantage over discounter BIM
CHANNEL DATA
Table 89 Hypermarkets: Value Sales, Outlets and Selling Space 2016-2021
Table 90 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 91 Hypermarkets GBO Company Shares: % Value 2017-2021
Table 92 Hypermarkets GBN Brand Shares: % Value 2018-2021
Table 93 Hypermarkets LBN Brand Shares: Outlets 2018-2021
Table 94 Hypermarkets LBN Brand Shares: Selling Space 2018-2021
Table 95 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 96 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
SUPERMARKETS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Supermarkets gain shares from souks and traditional grocery stores
Aggressive expansion helps Label’Vie reinforce its leadership
Name change could help to boost Marjane’s fortunes
PROSPECTS AND OPPORTUNITIES
Aswak Delivery supports online sales with expansion to new cities
Carrefour Market to open new supermarket at Le Carousel in 2022
More traditional grocery retailers will be converted into supermarkets
CHANNEL DATA
Table 97 Supermarkets: Value Sales, Outlets and Selling Space 2016-2021
Table 98 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 99 Supermarkets GBO Company Shares: % Value 2017-2021
Table 100 Supermarkets GBN Brand Shares: % Value 2018-2021
Table 101 Supermarkets LBN Brand Shares: Outlets 2018-2021
Table 102 Supermarkets LBN Brand Shares: Selling Space 2018-2021
Table 103 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 104 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
TRADITIONAL GROCERY RETAILERS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Traditional grocery retailers continue to be squeezed by the proliferation of modern formats
Mobile application Chari helps to make traditional grocery retailers more efficient
Multiple initiatives seek to encourage traditional grocery retailers to accept payment cards and other alternatives to cash
PROSPECTS AND OPPORTUNITIES
Traditional grocery retailers will remain under pressure, particularly from discounters
E-commerce will increase as a competitive threat
Time-poor consumers may increasingly bypass traditional grocery retailers
CHANNEL DATA
Table 105 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 106 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 107 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 108 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
APPAREL AND FOOTWEAR SPECIALIST RETAILERS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Lockdown and curfew dampen category performance for second year running
Soaring category trigger interest in counterfeit fashion
Turkish brands Defacto and LC Waikiki strengthen their leadership position in a highly fragmented competitive landscape
PROSPECTS AND OPPORTUNITIES
Demand will continue to shift from traditional to modern retail outlets
New free-trade agreement with Turkey will boost local players
Specialist apparel and footwear retailers will face heightened competition from hypermarkets
CHANNEL DATA
Table 109 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 110 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 111 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 112 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 113 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 114 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 115 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 116 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
ELECTRONICS AND APPLIANCE SPECIALIST RETAILERS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Demand remains well below its pre-pandemic level
Lockdown boosts demand for home entertainment
E-commerce continues to grow in importance
PROSPECTS AND OPPORTUNITIES
Post-pandemic recovery will be no more than partial
E-commerce will continue to grow as affluent local consumers become more comfortable shopping online
Hypermarkets will pose a growing threat
CHANNEL DATA
Table 117 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 118 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 119 Electronics and Appliance Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 120 Electronics and Appliance Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 121 Electronics and Appliance Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 122 Electronics and Appliance Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 123 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 124 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
HEALTH AND BEAUTY SPECIALIST RETAILERS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Demand boosted by heightened consumer interest in health and wellness in the wake of the pandemic
Demand for colour cosmetics undermined by mandatory face masks
Yves Rocher launches a range of natural and sustainable skin care products
PROSPECTS AND OPPORTUNITIES
Heightened local consumer interest in health and wellness will outlast the pandemic
Urbanisation and Westernisation will help to support growth
E-commerce will continue to grow, but the in-store experience will continue to be favoured by most local consumers
CHANNEL DATA
Table 125 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 126 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 127 Sales in Health and Beauty Specialist Retailers by Channel: Value 2016-2021
Table 128 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2016-2021
Table 129 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 130 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 131 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 132 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 133 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 134 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 135 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2021-2026
Table 136 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2021-2026
HOME AND GARDEN SPECIALIST RETAILERS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Lockdown supports sales of bedroom, living room and garden furniture
After declining in 2020, the number of home and garden specialist retailers stabilises
Leader Kitea experiments with new store formats
PROSPECTS AND OPPORTUNITIES
Economic recovery and urbanisation will accelerate recovery
Chains like IKEA and Kitea will shift towards an omnichannel model
Aggressive expansion strategy should help Kitea SA to maintain its leadership
CHANNEL DATA
Table 137 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 138 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 139 Sales in Home and Garden Specialist Retailers by Channel: Value 2016-2021
Table 140 Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2016-2021
Table 141 Home and Garden Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 142 Home and Garden Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 143 Home and Garden Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 144 Home and Garden Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 145 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 146 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 147 Forecast Sales in Home and Garden Specialist Retailers by Channel: Value 2021-2026
Table 148 Forecast Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2021-2026
DEPARTMENT STORES IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Department stores try to lure consumers back with special events
Department stores face heightened price competition from hypermarkets and e-commerce
Leading players Alpha 55 and Miro embrace e-commerce and social media marketing
PROSPECTS AND OPPORTUNITIES
Post-pandemic recovery will be sluggish, with new openings the main driver of retail current value sales growth
Alpha 55 and Miro will continue to expand their store networks, with a focus on shopping malls
Revival in inbound international tourism will boost department store footfall
CHANNEL DATA
Table 149 Department Stores: Value Sales, Outlets and Selling Space 2016-2021
Table 150 Department Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 151 Department Stores GBO Company Shares: % Value 2017-2021
Table 152 Department Stores GBN Brand Shares: % Value 2018-2021
Table 153 Department Stores LBN Brand Shares: Outlets 2018-2021
Table 154 Department Stores LBN Brand Shares: Selling Space 2018-2021
Table 155 Department Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 156 Department Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
VARIETY STORES IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Competitive prices helps Variety stores limit the impact of COVID-19 on retail value sales
Miniso continues to expand in spite of pandemic disruption
Push to reduce mall rents meets with mixed response
PROSPECTS AND OPPORTUNITIES
New store openings will continue to drive growth in variety store sales
Social media and mobile apps instrumental to driving sales
Threat posed by e-commerce will deepen
CHANNEL DATA
Table 157 Variety Stores: Value Sales, Outlets and Selling Space 2016-2021
Table 158 Variety Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 159 Variety Stores GBO Company Shares: % Value 2017-2021
Table 160 Variety Stores GBN Brand Shares: % Value 2018-2021
Table 161 Variety Stores LBN Brand Shares: Outlets 2018-2021
Table 162 Variety Stores LBN Brand Shares: Selling Space 2018-2021
Table 163 Variety Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 164 Variety Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
WAREHOUSE CLUBS IN MOROCCO
2021 DEVELOPMENTS
DIRECT SELLING IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Pandemic drives direct selling online
Leading direct selling brands also work with e-commerce marketplace Jumia
Expansion of modern retail outlets a growing threat to direct selling
PROSPECTS AND OPPORTUNITIES
Direct selling will continue to be squeezed by e-commerce and physical stores
Smaller urban centres offer good growth potential
The line between direct selling and e-commerce will blur
CHANNEL DATA
Table 165 Direct Selling by Category: Value 2016-2021
Table 166 Direct Selling by Category: % Value Growth 2016-2021
Table 167 Direct Selling GBO Company Shares: % Value 2017-2021
Table 168 Direct Selling GBN Brand Shares: % Value 2018-2021
Table 169 Direct Selling Forecasts by Category: Value 2021-2026
Table 170 Direct Selling Forecasts by Category: % Value Growth 2021-2026
HOMESHOPPING IN MOROCCO
2021 DEVELOPMENTS
VENDING IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Lockdown restrictions continue to weigh on vending
Prior to the pandemic, gyms had been a major growth driver
Nespresso weathers the pandemic better than Coca-Cola, as the former’s products are largely consumed at home
PROSPECTS AND OPPORTUNITIES
Proliferation of forecourt retail outlets will help to support growth in vending retail value sales
“Coffee Bike” concept will be a new source of competition for vending
Contactless vending likely to proliferate
CHANNEL DATA
Table 171 Vending by Category: Value 2016-2021
Table 172 Vending by Category: % Value Growth 2016-2021
Table 173 Vending GBO Company Shares: % Value 2017-2021
Table 174 Vending GBN Brand Shares: % Value 2018-2021
Table 175 Vending Forecasts by Category: Value 2021-2026
Table 176 Vending Forecasts by Category: % Value Growth 2021-2026
E-COMMERCE (GOODS) IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
After a spike in demand during 2020, retail current value sales stabilise in 2021
Pandemic drives retailers and brands to adopt e-commerce
Pandemic helps Jumia reinforce its leadership
PROSPECTS AND OPPORTUNITIES
Omnichannel shift will drive e-commerce growth
Jumia’s unrivalled economies of scale will help it to maintain its dominance
E-commerce still lacks adequate regulation
CHANNEL DATA
Table 177 E-Commerce (Goods) by Channel and Category: Value 2016-2021
Table 178 E-Commerce (Goods) by Channel and Category: % Value Growth 2016-2021
Table 179 E-Commerce (Goods) GBO Company Shares: % Value 2017-2021
Table 180 E-Commerce (Goods) GBN Brand Shares: % Value 2018-2021
Table 181 Forecast E-Commerce (Goods) by Channel and Category: Value 2021-2026
Table 182 Forecast E-Commerce (Goods) by Channel and Category: % Value Growth 2021-2026
MOBILE E-COMMERCE (GOODS) IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Having surged in 2020, mobile e-commerce (goods) retail current value sales eased back during 2021
More affordable handsets and mobile internet drive demand growth
Mobile money apps proliferate
PROSPECTS AND OPPORTUNITIES
Mobile e-commerce growth will be impeded by 5G delays
Retailers will increasingly focus on their smartphone apps, rather than their websites
Mobile money will be a major growth driver
CHANNEL DATA
Table 183 Mobile E-Commerce (Goods): Value 2016-2021
Table 184 Mobile E-Commerce (Goods): % Value Growth 2016-2021
Table 185 Mobile E-Commerce (Goods) Forecasts: Value 2021-2026
Table 186 Mobile E-Commerce (Goods) Forecasts: % Value Growth 2021-2026
FOOD AND DRINK E-COMMERCE IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Fierce competition between leaders Glovo and Jumia Food
Local player Veat bets on sustainability
Marjane claims that its e-commerce platform has more than half a million active monthly users
PROSPECTS AND OPPORTUNITIES
Young adults in large urban centres will be the main growth driver
Economies of scale will make food and drink e-commerce cheaper and faster
Dissatisfied drivers could derail growth
CHANNEL DATA
Table 187 Food and Drink E-Commerce: Value 2016-2021
Table 188 Food and Drink E-Commerce: % Value Growth 2016-2021
Table 189 Food and Drink E-Commerce Forecasts: Value 2021-2026
Table 190 Food and Drink E-Commerce Forecasts: % Value Growth 2021-2026
EXECUTIVE SUMMARY
Retailing in 2021: The big picture
Modern retailing continues to grow both on and offline
Discounters the big winner from COVID-19
Modern grocery retailers and e-commerce will continue to gain ground
OPERATING ENVIRONMENT
Informal retailing
Opening hours
Summary 1 Standard Opening Hours by Channel Type 2021
Physical retail landscape
Cash and carry
Table 1 Cash and Carry Sales: Value 2016-2021
Seasonality
Back to School
Eid al-Adha
Achoura
Payments
Delivery and collection
Emerging business models
MARKET DATA
Table 2 Sales in Retailing by Store-based vs Non-Store: Value 2016-2021
Table 3 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2016-2021
Table 4 Sales in Store-based Retailing by Channel: Value 2016-2021
Table 5 Sales in Store-based Retailing by Channel: % Value Growth 2016-2021
Table 6 Store-based Retailing Outlets by Channel: Units 2016-2021
Table 7 Store-based Retailing Outlets by Channel: % Unit Growth 2016-2021
Table 8 Sales in Non-Store Retailing by Channel: Value 2016-2021
Table 9 Sales in Non-Store Retailing by Channel: % Value Growth 2016-2021
Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 11 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 12 Sales in Grocery Retailers by Channel: Value 2016-2021
Table 13 Sales in Grocery Retailers by Channel: % Value Growth 2016-2021
Table 14 Grocery Retailers Outlets by Channel: Units 2016-2021
Table 15 Grocery Retailers Outlets by Channel: % Unit Growth 2016-2021
Table 16 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2016-2021
Table 17 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 18 Sales in Non-Grocery Specialists by Channel: Value 2016-2021
Table 19 Sales in Non-Grocery Specialists by Channel: % Value Growth 2016-2021
Table 20 Non-Grocery Specialists Outlets by Channel: Units 2016-2021
Table 21 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2016-2021
Table 22 Mixed Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 23 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 24 Sales in Mixed Retailers by Channel: Value 2016-2021
Table 25 Sales in Mixed Retailers by Channel: % Value Growth 2016-2021
Table 26 Mixed Retailers Outlets by Channel: Units 2016-2021
Table 27 Mixed Retailers Outlets by Channel: % Unit Growth 2016-2021
Table 28 Retailing GBO Company Shares: % Value 2017-2021
Table 29 Retailing GBN Brand Shares: % Value 2018-2021
Table 30 Store-based Retailing GBO Company Shares: % Value 2017-2021
Table 31 Store-based Retailing GBN Brand Shares: % Value 2018-2021
Table 32 Store-based Retailing LBN Brand Shares: Outlets 2018-2021
Table 33 Non-Store Retailing GBO Company Shares: % Value 2017-2021
Table 34 Non-Store Retailing GBN Brand Shares: % Value 2018-2021
Table 35 Grocery Retailers GBO Company Shares: % Value 2017-2021
Table 36 Grocery Retailers GBN Brand Shares: % Value 2018-2021
Table 37 Grocery Retailers LBN Brand Shares: Outlets 2018-2021
Table 38 Grocery Retailers LBN Brand Shares: Selling Space 2018-2021
Table 39 Non-Grocery Specialists GBO Company Shares: % Value 2017-2021
Table 40 Non-Grocery Specialists GBN Brand Shares: % Value 2018-2021
Table 41 Non-Grocery Specialists LBN Brand Shares: Outlets 2018-2021
Table 42 Non-Grocery Specialists LBN Brand Shares: Selling Space 2018-2021
Table 43 Mixed Retailers GBO Company Shares: % Value 2017-2021
Table 44 Mixed Retailers GBN Brand Shares: % Value 2018-2021
Table 45 Mixed Retailers LBN Brand Shares: Outlets 2018-2021
Table 46 Mixed Retailers LBN Brand Shares: Selling Space 2018-2021
Table 47 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2021-2026
Table 48 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2021-2026
Table 49 Forecast Sales in Store-based Retailing by Channel: Value 2021-2026
Table 50 Forecast Sales in Store-based Retailing by Channel: % Value Growth 2021-2026
Table 51 Forecast Store-based Retailing Outlets by Channel: Units 2021-2026
Table 52 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2021-2026
Table 53 Forecast Sales in Non-Store Retailing by Channel: Value 2021-2026
Table 54 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2021-2026
Table 55 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 56 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 57 Forecast Sales in Grocery Retailers by Channel: Value 2021-2026
Table 58 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2021-2026
Table 59 Forecast Grocery Retailers Outlets by Channel: Units 2021-2026
Table 60 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2021-2026
Table 61 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 62 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 63 Forecast Sales in Non-Grocery Specialists by Channel: Value 2021-2026
Table 64 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2021-2026
Table 65 Forecast Non-Grocery Specialists Outlets by Channel: Units 2021-2026
Table 66 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2021-2026
Table 67 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 68 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 69 Forecast Sales in Mixed Retailers by Channel: Value 2021-2026
Table 70 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2021-2026
Table 71 Forecast Mixed Retailers Outlets by Channel: Units 2021-2026
Table 72 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2021-2026
DISCLAIMER
SOURCES
Summary 2 Research Sources
CONVENIENCE STORES IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Economic shock of pandemic cancels out positive effect of restrictions on movement
Leader Mini Brahim now accepts mobile payments
U Express opens three outlets
PROSPECTS AND OPPORTUNITIES
Fierce competition will limit sales growth
Malls represent a competitive threat, as they are perceived as leisure venues
Discounters will compete more fiercely with convenience stores
CHANNEL DATA
Table 73 Convenience Stores: Value Sales, Outlets and Selling Space 2016-2021
Table 74 Convenience Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 75 Convenience Stores GBO Company Shares: % Value 2017-2021
Table 76 Convenience Stores GBN Brand Shares: % Value 2018-2021
Table 77 Convenience Stores LBN Brand Shares: Outlets 2018-2021
Table 78 Convenience Stores LBN Brand Shares: Selling Space 2018-2021
Table 79 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 80 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
DISCOUNTERS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Turkish chain BIM expands but faces political headwinds
Proximity and competitive pricing of discounters are particularly attractive in the era of COVID-19
Label'Vie SA brings Carrefour’s discounter banner to Morocco
PROSPECTS AND OPPORTUNITIES
Outlet expansion will continue to support double-digit growth in retail value sales
Growth of discounters will rachet up the pressure on other retail formats – both traditional and modern
BIM likely to continue to ignore e-commerce
CHANNEL DATA
Table 81 Discounters: Value Sales, Outlets and Selling Space 2016-2021
Table 82 Discounters: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 83 Discounters GBO Company Shares: % Value 2017-2021
Table 84 Discounters GBN Brand Shares: % Value 2018-2021
Table 85 Discounters LBN Brand Shares: Outlets 2018-2021
Table 86 Discounters LBN Brand Shares: Selling Space 2018-2021
Table 87 Discounters Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 88 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
HYPERMARKETS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Pandemic economic shock leads Label'Vie to cut its prices
Leader Marjane modernises its supply chain
Both Label’Vie and Marjane shift towards an omnichannel model
PROSPECTS AND OPPORTUNITIES
Heightened competition from discounters will weigh on hypermarket growth
Return to pre-pandemic shopping habits could undermine hypermarket sales
Marjane and Label’Vie seek to fly the flag and gain a much-needed advantage over discounter BIM
CHANNEL DATA
Table 89 Hypermarkets: Value Sales, Outlets and Selling Space 2016-2021
Table 90 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 91 Hypermarkets GBO Company Shares: % Value 2017-2021
Table 92 Hypermarkets GBN Brand Shares: % Value 2018-2021
Table 93 Hypermarkets LBN Brand Shares: Outlets 2018-2021
Table 94 Hypermarkets LBN Brand Shares: Selling Space 2018-2021
Table 95 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 96 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
SUPERMARKETS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Supermarkets gain shares from souks and traditional grocery stores
Aggressive expansion helps Label’Vie reinforce its leadership
Name change could help to boost Marjane’s fortunes
PROSPECTS AND OPPORTUNITIES
Aswak Delivery supports online sales with expansion to new cities
Carrefour Market to open new supermarket at Le Carousel in 2022
More traditional grocery retailers will be converted into supermarkets
CHANNEL DATA
Table 97 Supermarkets: Value Sales, Outlets and Selling Space 2016-2021
Table 98 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 99 Supermarkets GBO Company Shares: % Value 2017-2021
Table 100 Supermarkets GBN Brand Shares: % Value 2018-2021
Table 101 Supermarkets LBN Brand Shares: Outlets 2018-2021
Table 102 Supermarkets LBN Brand Shares: Selling Space 2018-2021
Table 103 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 104 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
TRADITIONAL GROCERY RETAILERS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Traditional grocery retailers continue to be squeezed by the proliferation of modern formats
Mobile application Chari helps to make traditional grocery retailers more efficient
Multiple initiatives seek to encourage traditional grocery retailers to accept payment cards and other alternatives to cash
PROSPECTS AND OPPORTUNITIES
Traditional grocery retailers will remain under pressure, particularly from discounters
E-commerce will increase as a competitive threat
Time-poor consumers may increasingly bypass traditional grocery retailers
CHANNEL DATA
Table 105 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 106 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 107 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 108 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
APPAREL AND FOOTWEAR SPECIALIST RETAILERS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Lockdown and curfew dampen category performance for second year running
Soaring category trigger interest in counterfeit fashion
Turkish brands Defacto and LC Waikiki strengthen their leadership position in a highly fragmented competitive landscape
PROSPECTS AND OPPORTUNITIES
Demand will continue to shift from traditional to modern retail outlets
New free-trade agreement with Turkey will boost local players
Specialist apparel and footwear retailers will face heightened competition from hypermarkets
CHANNEL DATA
Table 109 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 110 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 111 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 112 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 113 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 114 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 115 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 116 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
ELECTRONICS AND APPLIANCE SPECIALIST RETAILERS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Demand remains well below its pre-pandemic level
Lockdown boosts demand for home entertainment
E-commerce continues to grow in importance
PROSPECTS AND OPPORTUNITIES
Post-pandemic recovery will be no more than partial
E-commerce will continue to grow as affluent local consumers become more comfortable shopping online
Hypermarkets will pose a growing threat
CHANNEL DATA
Table 117 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 118 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 119 Electronics and Appliance Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 120 Electronics and Appliance Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 121 Electronics and Appliance Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 122 Electronics and Appliance Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 123 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 124 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
HEALTH AND BEAUTY SPECIALIST RETAILERS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Demand boosted by heightened consumer interest in health and wellness in the wake of the pandemic
Demand for colour cosmetics undermined by mandatory face masks
Yves Rocher launches a range of natural and sustainable skin care products
PROSPECTS AND OPPORTUNITIES
Heightened local consumer interest in health and wellness will outlast the pandemic
Urbanisation and Westernisation will help to support growth
E-commerce will continue to grow, but the in-store experience will continue to be favoured by most local consumers
CHANNEL DATA
Table 125 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 126 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 127 Sales in Health and Beauty Specialist Retailers by Channel: Value 2016-2021
Table 128 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2016-2021
Table 129 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 130 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 131 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 132 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 133 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 134 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 135 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2021-2026
Table 136 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2021-2026
HOME AND GARDEN SPECIALIST RETAILERS IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Lockdown supports sales of bedroom, living room and garden furniture
After declining in 2020, the number of home and garden specialist retailers stabilises
Leader Kitea experiments with new store formats
PROSPECTS AND OPPORTUNITIES
Economic recovery and urbanisation will accelerate recovery
Chains like IKEA and Kitea will shift towards an omnichannel model
Aggressive expansion strategy should help Kitea SA to maintain its leadership
CHANNEL DATA
Table 137 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 138 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 139 Sales in Home and Garden Specialist Retailers by Channel: Value 2016-2021
Table 140 Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2016-2021
Table 141 Home and Garden Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 142 Home and Garden Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 143 Home and Garden Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 144 Home and Garden Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 145 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 146 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 147 Forecast Sales in Home and Garden Specialist Retailers by Channel: Value 2021-2026
Table 148 Forecast Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2021-2026
DEPARTMENT STORES IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Department stores try to lure consumers back with special events
Department stores face heightened price competition from hypermarkets and e-commerce
Leading players Alpha 55 and Miro embrace e-commerce and social media marketing
PROSPECTS AND OPPORTUNITIES
Post-pandemic recovery will be sluggish, with new openings the main driver of retail current value sales growth
Alpha 55 and Miro will continue to expand their store networks, with a focus on shopping malls
Revival in inbound international tourism will boost department store footfall
CHANNEL DATA
Table 149 Department Stores: Value Sales, Outlets and Selling Space 2016-2021
Table 150 Department Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 151 Department Stores GBO Company Shares: % Value 2017-2021
Table 152 Department Stores GBN Brand Shares: % Value 2018-2021
Table 153 Department Stores LBN Brand Shares: Outlets 2018-2021
Table 154 Department Stores LBN Brand Shares: Selling Space 2018-2021
Table 155 Department Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 156 Department Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
VARIETY STORES IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Competitive prices helps Variety stores limit the impact of COVID-19 on retail value sales
Miniso continues to expand in spite of pandemic disruption
Push to reduce mall rents meets with mixed response
PROSPECTS AND OPPORTUNITIES
New store openings will continue to drive growth in variety store sales
Social media and mobile apps instrumental to driving sales
Threat posed by e-commerce will deepen
CHANNEL DATA
Table 157 Variety Stores: Value Sales, Outlets and Selling Space 2016-2021
Table 158 Variety Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 159 Variety Stores GBO Company Shares: % Value 2017-2021
Table 160 Variety Stores GBN Brand Shares: % Value 2018-2021
Table 161 Variety Stores LBN Brand Shares: Outlets 2018-2021
Table 162 Variety Stores LBN Brand Shares: Selling Space 2018-2021
Table 163 Variety Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 164 Variety Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
WAREHOUSE CLUBS IN MOROCCO
2021 DEVELOPMENTS
DIRECT SELLING IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Pandemic drives direct selling online
Leading direct selling brands also work with e-commerce marketplace Jumia
Expansion of modern retail outlets a growing threat to direct selling
PROSPECTS AND OPPORTUNITIES
Direct selling will continue to be squeezed by e-commerce and physical stores
Smaller urban centres offer good growth potential
The line between direct selling and e-commerce will blur
CHANNEL DATA
Table 165 Direct Selling by Category: Value 2016-2021
Table 166 Direct Selling by Category: % Value Growth 2016-2021
Table 167 Direct Selling GBO Company Shares: % Value 2017-2021
Table 168 Direct Selling GBN Brand Shares: % Value 2018-2021
Table 169 Direct Selling Forecasts by Category: Value 2021-2026
Table 170 Direct Selling Forecasts by Category: % Value Growth 2021-2026
HOMESHOPPING IN MOROCCO
2021 DEVELOPMENTS
VENDING IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Lockdown restrictions continue to weigh on vending
Prior to the pandemic, gyms had been a major growth driver
Nespresso weathers the pandemic better than Coca-Cola, as the former’s products are largely consumed at home
PROSPECTS AND OPPORTUNITIES
Proliferation of forecourt retail outlets will help to support growth in vending retail value sales
“Coffee Bike” concept will be a new source of competition for vending
Contactless vending likely to proliferate
CHANNEL DATA
Table 171 Vending by Category: Value 2016-2021
Table 172 Vending by Category: % Value Growth 2016-2021
Table 173 Vending GBO Company Shares: % Value 2017-2021
Table 174 Vending GBN Brand Shares: % Value 2018-2021
Table 175 Vending Forecasts by Category: Value 2021-2026
Table 176 Vending Forecasts by Category: % Value Growth 2021-2026
E-COMMERCE (GOODS) IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
After a spike in demand during 2020, retail current value sales stabilise in 2021
Pandemic drives retailers and brands to adopt e-commerce
Pandemic helps Jumia reinforce its leadership
PROSPECTS AND OPPORTUNITIES
Omnichannel shift will drive e-commerce growth
Jumia’s unrivalled economies of scale will help it to maintain its dominance
E-commerce still lacks adequate regulation
CHANNEL DATA
Table 177 E-Commerce (Goods) by Channel and Category: Value 2016-2021
Table 178 E-Commerce (Goods) by Channel and Category: % Value Growth 2016-2021
Table 179 E-Commerce (Goods) GBO Company Shares: % Value 2017-2021
Table 180 E-Commerce (Goods) GBN Brand Shares: % Value 2018-2021
Table 181 Forecast E-Commerce (Goods) by Channel and Category: Value 2021-2026
Table 182 Forecast E-Commerce (Goods) by Channel and Category: % Value Growth 2021-2026
MOBILE E-COMMERCE (GOODS) IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Having surged in 2020, mobile e-commerce (goods) retail current value sales eased back during 2021
More affordable handsets and mobile internet drive demand growth
Mobile money apps proliferate
PROSPECTS AND OPPORTUNITIES
Mobile e-commerce growth will be impeded by 5G delays
Retailers will increasingly focus on their smartphone apps, rather than their websites
Mobile money will be a major growth driver
CHANNEL DATA
Table 183 Mobile E-Commerce (Goods): Value 2016-2021
Table 184 Mobile E-Commerce (Goods): % Value Growth 2016-2021
Table 185 Mobile E-Commerce (Goods) Forecasts: Value 2021-2026
Table 186 Mobile E-Commerce (Goods) Forecasts: % Value Growth 2021-2026
FOOD AND DRINK E-COMMERCE IN MOROCCO
KEY DATA FINDINGS
2021 DEVELOPMENTS
Fierce competition between leaders Glovo and Jumia Food
Local player Veat bets on sustainability
Marjane claims that its e-commerce platform has more than half a million active monthly users
PROSPECTS AND OPPORTUNITIES
Young adults in large urban centres will be the main growth driver
Economies of scale will make food and drink e-commerce cheaper and faster
Dissatisfied drivers could derail growth
CHANNEL DATA
Table 187 Food and Drink E-Commerce: Value 2016-2021
Table 188 Food and Drink E-Commerce: % Value Growth 2016-2021
Table 189 Food and Drink E-Commerce Forecasts: Value 2021-2026
Table 190 Food and Drink E-Commerce Forecasts: % Value Growth 2021-2026
