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Jamaica - Telecoms, Mobile and Broadband - Statistics and Analyses

March 2020 | 85 pages | ID: J607194B9170EN
BuddeComm

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Jamaica’s regulator promoting infrastructure sharing

Jamaica’s telecom sector remains propped up by the mobile sector, which accounts for 82% of internet connections as well as 88% of voice lines. It also accounts for the lion’s share of sector revenue. The merger between Digicel and Claro’s Jamaican business in 2012 strengthened Digicel’s position in the market. Both Digicel and its only rival, Flow (supported by its new owner Liberty Global), have extended their LTE networks across the island. Digicel during the year signed a sale and leaseback arrangement affecting a number of base stations, and launched its MyCash m-money service. The tower deal formed part of wider efforts to generate revenue as the Group seeks to cope with a debt pile which by early 2020 had reached some $6.8 billion. For its part, Liberty Global has taken complete control of its local unit, trading under the Flow Jamaica banner.

The regulator has endeavoured to develop the MVNO sector in a bid to improve competition. Although it had intended to licence up to 12 operators, only one licence was issued, to Symbiote Investments. This company launched Caricel Jamaica but at the end of 2018 the government revoked the company’s licenses, and in March 2020 several employees were charged with breaching terms of the Telecommunications Act.

This report contains overviews, analyses and statistics of the Jamaican fixed-line, mobile and broadband markets together with information on convergence issues and on the country’s fixed line incumbent and major mobile operators.

BuddeComm notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains all around the world. During this time, the telecoms sector may experience a downturn in mobile device and ICT equipment production and a decline in consumer spending on telecoms services. Overall progress towards 5G may also be postponed or slowed down in some countries.

In response to the coronavirus crisis the government in March 2020 declared the entire country a disaster area, which enables it to take certain actions as deemed necessary for public health. One of these measures was the temporary closure of all air and seaports to incoming passengers. It also outlined a $25-billion fiscal stimulus package to lessen the impact of the virus on businesses and employees. Among different schemes covering many economic sectors, the Ministry of Education and Digicel Jamaica since early April have subsidised data plans for subscribers and zero-rated data access to a range of some educational websites.

Key developments
  • Caricel employees charged with breaching Telecommunications Act;
  • ReadyNet trials satellite broadband services;
  • Digicel launches MyCash m-banking service;
  • Liberty Global extends ownership of C&W Jamaica;
  • Regulator consults on network sharing conditions for telcos;
  • Flow embarks on $150 million investment program in Jamaica, secures spectrum in the AWS band between 1710MHz and 2200MHz;
  • East-West cable between Jamaica, the British Virgin Islands and the Dominican Republic augments capacity for data and telephony services;
  • IXP opened to improve domestic internet traffic flow and reduce costs;
  • Report update includes the regulator’s annual report for 2018/19, market updates to Q3 2019, operator data to Q4 2019, Telecom Maturity Index charts and analyses, recent market developments.
Companies mentioned in this report

Columbus Communications, Digicel, Cable & Wireless, Flow, LIME, Liberty Global
1 KEY STATISTICS

2 REGIONAL MARKET COMPARISON

2.1 Caribbean Telecom Maturity Index
2.2 TMI versus GDP
2.3 Mobile and mobile broadband penetration
2.4 Fixed and mobile broadband penetration

3 COUNTRY OVERVIEW

4 TELECOMMUNICATIONS MARKET

4.1 Market analysis

5 REGULATORY ENVIRONMENT

5.1 Regulatory authorities
5.2 Fixed-line developments
5.3 Mobile network developments

6 MOBILE MARKET

6.1 Introduction
6.2 Mobile statistics
6.3 Mobile broadband
6.4 Mobile infrastructure
6.5 Major mobile operators
6.6 Mobile content and applications

7 FIXED-LINE BROADBAND MARKET

7.1 Market analysis
7.2 Market analysis
7.3 Broadband statistics
7.4 Fixed-line broadband technologies

8 FIXED NETWORK OPERATORS

9 TELECOMMUNICATIONS INFRASTRUCTURE

9.1 Overview of the national telecom network
9.2 International infrastructure
9.3 Smart infrastructure

10 APPENDIX HISTORIC DATA

11 RELATED REPORTS

LIST OF TABLES, CHARTS AND EXHIBITS

Table 1 Top Level Country Statistics and Telco Authorities - Jamaica 2020 (e)
Table 2 GDP developments - 2010 2020
Table 3 Growth in the number of mobile subscribers and penetration - 2010 2025
Table 4 Change in the number of mobile prepaid and contract subscribers - 2010 2019
Table 5 Decline in SMS traffic - 2015 2019
Table 6 Development of mobile market revenue - 2014 2019
Table 7 Development of mobile ARPU by service - 2013 2019
Table 8 Growth in the number of mobile broadband subscribers - 2010 2025
Table 9 Growth in the number of Flow Jamaica's mobile subscribers 2016 2019
Table 10 Growth in the number of fixed-line broadband subscribers and penetration 2010 2025
Table 11 Internet market revenue - 2014 2019
Table 12 Cable broadband subscribers - 2013 2017
Table 13 DSL subscribers - 2013 2017
Table 14 Growth in the number of Flow Jamaica's fixed-line and broadband subscribers - 2016 2019
Table 15 Growth in the number of fixed lines in service and teledensity - 2010 2025
Table 16 Development of fixed-line voice revenue by service - 2014 2019
Table 17 Fixed-line market revenue - 2014 2019
Table 18 Development of fixed-line voice ARPU by service - 2014 2019
Table 19 Increase in international internet bandwidth - 2010 2017
Table 20 Historic - Mobile subscribers and penetration rate - 2000 2009
Table 21 Historic - Mobile prepaid and contract subscribers - 2007 2009
Table 22 Historic - Mobile market share by operator - 2003 2015
Table 23 Historic - Digicel Jamaica financial results 2013 - 2015
Table 24 Historic - Flow Jamaica revenue (old style) 2015 2017
Table 25 Historic - Internet users, penetration - 2000 2015
Table 26 Historic Dial-up internet subscribers 2006 2016
Table 27 Historic - Fixed-line broadband subscribers and penetration 2006 2009
Table 28 Historic - Fixed lines in service and teledensity - 2000 2009
Table 29 Historic - International internet bandwidth - 2001 2009
Table 30 Historic - Flow Jamaica revenue (new style) 2016 2017
Chart 1 Caribbean Telecoms Maturity Index by country
Chart 2 Caribbean Telecoms Maturity Index vs GDP per Capita
Chart 3 Caribbean mobile subscriber penetration versus mobile broadband penetration
Chart 4 Caribbean fixed broadband penetration versus mobile broadband penetration
Chart 5 Growth in the number of mobile subscribers and penetration - 2010 2025
Chart 6 Change in the number of mobile prepaid and contract subscribers - 2010 2019
Chart 7 Decline in SMS traffic - 2015 2019
Chart 8 Development of mobile ARPU by service - 2013 2019
Chart 9 Growth in the number of mobile broadband subscribers - 2010 2025
Chart 10 Growth in the number of Flow Jamaica's mobile subscribers 2016 2019
Chart 11 Growth in the number of fixed-line broadband subscribers and penetration 2010 2025
Chart 12 Growth in the number of Flow Jamaica's fixed-line and broadband subscribers - 2016 2019
Chart 13 Growth in the number of fixed lines in service and teledensity - 2010 2025
Chart 14 Development of fixed-line voice revenue by service - 2010 2025
Chart 15 Development of fixed-line voice ARPU by service - 2014 2019
Exhibit 1 Generalised Market Characteristics by Market Segment
Exhibit 2 Caribbean - Key Characteristics of Telecoms Markets by Select Country
Exhibit 3 Jamaica's e-Learning program
Exhibit 4 Major submarine cable networks serving Jamaica


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