TeleTech Holdings, Inc. (TTEC) - Financial and Strategic SWOT Analysis Review

Date: September 13, 2016
Pages: 33
US$ 125.00
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Publisher: GlobalData
Report type: Strategic Report
Delivery: E-mail Delivery (PDF)

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TeleTech Holdings, Inc. (TTEC) - Financial and Strategic SWOT Analysis Review
TeleTech Holdings, Inc. (TTEC) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the company’s businesses and operations. The profile has been compiled by GlobalData to bring to you a clear and an unbiased view of the company’s key strengths and weaknesses and the potential opportunities and threats. The profile helps you formulate strategies that augment your business by enabling you to understand your partners, customers and competitors better.

The profile contains critical company information including:
  • Business description – A detailed description of the company’s operations and business divisions.
  • Corporate strategy – Analyst’s summarization of the company’s business strategy.
  • SWOT Analysis – A detailed analysis of the company’s strengths, weakness, opportunities and threats.
  • Company history – Progression of key events associated with the company.
  • Major products and services – A list of major products, services and brands of the company.
  • Key competitors – A list of key competitors to the company.
  • Key employees – A list of the key executives of the company.
  • Executive biographies – A brief summary of the executives’ employment history.
  • Key operational heads – A list of personnel heading key departments/functions.
  • Important locations and subsidiaries – A list and contact details of key locations and subsidiaries of the company.
  • Detailed financial ratios for the past five years – The latest financial ratios derived from the annual financial statements published by the company with 5 years history.
  • Interim ratios for the last five interim periods – The latest financial ratios derived from the quarterly/semi-annual financial statements published by the company for 5 interims history.

TeleTech Holdings, Inc. (TeleTech) is a customer engagement management service provider that delivers integrated consulting, technology, growth, and customer care solutions. The company provides services through integrating operational excellence, strategic consulting, process optimization, data analytics, system design and integration, and technology solutions and services. It assists its clients on acquiring, retaining and growing customer relationships. TeleTech partners with businesses across marketing, sales and customer care to design and deliver customer experience across interaction channels. The company serves clients in automotive, financial services, government solutions, communications, healthcare, retail and ecommerce, media and technology, and travel and hospitality industries in the North America, Latin America, Europe, the Middle East, Africa, and Asia Pacific. TeleTech is headquartered in Englewood, Colorado, the US.

Key benefits of buying this profile include:

You get detailed information about the company and its operations to identify potential customers and suppliers. - The profile analyzes the company’s business structure, operations, major products and services, prospects, locations and subsidiaries, key executives and their biographies and key competitors.

Understand and respond to your competitors’ business structure and strategies, and capitalize on their weaknesses. Stay up to date on the major developments affecting the company. - The company’s core strengths and weaknesses and areas of development or decline are analyzed and presented in the profile objectively. Recent developments in the company covered in the profile help you track important events.

Equip yourself with information that enables you to sharpen your strategies and transform your operations profitably. - Opportunities that the company can explore and exploit are sized up and its growth potential assessed in the profile. Competitive and/or technological threats are highlighted.

Scout for potential investments and acquisition targets, with detailed insight into the companies’ strategic, financial and operational performance. - Financial ratio presented for major public companies in the profile include the revenue trends, profitability, growth, margins and returns, liquidity and leverage, financial position and efficiency ratios.

Gain key insights into the company for academic or business research. - Key elements such as SWOT analysis, corporate strategy and financial ratios and charts are incorporated in the profile to assist your academic or business research needs.Note: Some sections may be missing if data is unavailable for the company

TeleTech Holdings, Inc. - Key Facts
TeleTech Holdings, Inc. - Key Employees
TeleTech Holdings, Inc. - Key Employee Biographies
TeleTech Holdings, Inc. - Major Products and Services
TeleTech Holdings, Inc. - History
TeleTech Holdings, Inc. - Company Statement
TeleTech Holdings, Inc. - Locations And Subsidiaries
Head Office
Other Locations & Subsidiaries
Joint Venture


TeleTech Holdings, Inc. - Business Description
TeleTech Holdings, Inc. - SWOT Analysis
SWOT Analysis - Overview
TeleTech Holdings, Inc. - Strengths
Strength - Partnership with Allstream
Strength - Launch of Customer Journey Outcomes Solution
Strength - Working Capital Surplus
TeleTech Holdings, Inc. - Weaknesses
Weakness - Lawsuits
TeleTech Holdings, Inc. - Opportunities
Opportunity - Increasing Demand for Contact Center Solutions
Opportunity - Prospects for Growth in Demand for Consumer Businesses: Asia Pacific
Opportunity - Growing Demand for Cloud Computing
Opportunity - Positive Outlook for Media and Entertainment Industry: the US
TeleTech Holdings, Inc. - Threats
Threat - Security Breaches
Threat - Dependence on a Few Clients
Threat - Foreign Exchange Risks
Threat - Market Conditions
TeleTech Holdings, Inc. - Key Competitors


Financial Ratios - Capital Market Ratios
Financial Ratios - Annual Ratios
Performance Chart
Financial Performance
Financial Ratios - Interim Ratios
Financial Ratios - Ratio Charts


Ratio Definitions
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TeleTech Holdings, Inc., Key Facts
TeleTech Holdings, Inc., Key Employees
TeleTech Holdings, Inc., Key Employee Biographies
TeleTech Holdings, Inc., Major Products and Services
TeleTech Holdings, Inc., History
TeleTech Holdings, Inc., Other Locations
TeleTech Holdings, Inc., Subsidiaries
TeleTech Holdings, Inc., Joint Venture
TeleTech Holdings, Inc., Key Competitors
TeleTech Holdings, Inc., Ratios based on current share price
TeleTech Holdings, Inc., Annual Ratios
TeleTech Holdings, Inc., Interim Ratios
Currency Codes
Capital Market Ratios
Equity Ratios
Profitability Ratios
Cost Ratios
Liquidity Ratios
Leverage Ratios
Efficiency Ratios


TeleTech Holdings, Inc., Performance Chart (2011 - 2015)
TeleTech Holdings, Inc., Ratio Charts
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