Big Data Future in CRM Systems Discussed in Mind Commerce Study Published at

17 Sep 2013 • by Natalie Aster

LONDON – CRM (customer relationship management), a model of managing relationship and interaction between a company and its customer, involves using technology for organising, automating, and synchronising all customer-related information such as sales, marketing, support, services, and a lot more.

Being more than just a collection of data sets which form an abundance of data, Big Data is likely do much more than just enhance CRM. Big Data and related analytics processes and systems are destined to radically change customer-provider interactions, relationships, and even business models.

In-demand research report “Big Data in Customer Relationship Management (CRM)” prepared by Mind Commerce evaluates the utilization of Big Data and analytics to optimize and transform customer relationship management systems, processes, and procedures. Case-studies for CRM systems that are employing Big Data are included. The study contains an in-depth review of companies which provide Big Data solutions for CRM systems, as well as gives an up-close look at the future of Big Data in CRM, including challenges, opportunities, and outlook.

Report Details:

Big Data in Customer Relationship Management (CRM)
Published: August, 2013
Pages: 35
Price: US$ 995.00

Other In-demand Market Research Reports by Mind Commerce Include:

More market research reports by the publisher can be found at Mind Commerce page.


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