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Sales Force Automation Software Aiding Personalization of Customer Services

26 Oct 2011 • by Natalie Aster

A recently published report “Global Sales Force Automation Software Market 2010–2014” by Infiniti Research reveals that the Global Sales Force Automation Software market is expected to grow at a CAGR of 10.1 percent over the period 2010–2014. The report, which covers the Americas as well as the EMEA and APAC regions, indicates that the market is being driven by the urgent need to personalize customer services.

According to Technavio’s industry analyst, “Customers play a vital role in any industry and companies are constantly striving to meet customers’ expectations. Sales Force Automation software has been effectively aiding this objective through identifying and tracking customers’ need, information, and purchase history.”

Report Details:

Global Sales Force Automation Software Market 2010–2014
Published: September 2011
Pages: 24
Price: US$ 1,500.00

The report also highlights that the need for continuous upgrades is hindering the growth of this market. However, the need to increase the overall efficiency of the sales cycle is expected to keep driving the market. This market is also marked by increasing demand for mobile sales force automation application. These are just some of the important findings presented in the report that will enable companies to fully understand the potential in this market and formulate their own strategies.

The report is based on extensive research conducted with industry experts, vendors, and end-users. It examines the key trends, drivers, and challenges impacting the evolution of this market. The report also contains incisive insights and SWOT analyses regarding the key vendors in this market.

Companies mentioned in the report include Oracle Corp., Salesforce.com Inc., and Microsoft Corp.

More information can be found in the report “Global Sales Force Automation Software Market 2010–2014” by Infiniti Research.

To order the report or ask for sample pages contact [email protected]


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