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Sales Force Automation (SFA): Market Research Report

August 2010 | 340 pages | ID: S799B6DD310EN
Global Industry Analysts, Inc

US$ 3,950.00

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This report analyzes the Global market for Sales Force Automation (SFA) in US$ Million.

Annual estimates and forecasts are provided for the period 2006 through 2015.

The report profiles 68 companies including many key and niche players such as Microsoft Corporation, NetSuite, Inc., Oracle Corporation, RightNow Technologies, Inc., Salesforce.com, Inc., and SAP AG.

Market data and analytics are derived from primary and secondary research.

Company profiles are mostly extracted from URL research and reported select online sources.
I.INTRODUCTION, METHODOLOGY & PRODUCT DEFINITION

Study Reliability and Reporting Limitations
Disclaimers
Data Interpretation & Reporting Level
Quantitative Techniques & Analytics
Product Definitions and Scope of Study

II. EXECUTIVE SUMMARY

1.INDUSTRY OVERVIEW

Outlook
SFA Stays Grounded Amid Recession Times
Global Market Overview and Analysis
Application Integration Becomes a Highly Pursued Activity in IT Industry
On Demand Versions Gain Ground in SFA
Software Upgrade & Replacement Needs Fuel Demand for On-Demand Software
Internet Backs ‘On Demand’ Success
Mobile SFA Leads the Charge for SFA Market
Emerging Market for Mobile SFA in Insurance Sector
Consumers Demand Value Additions in SFA
Security and Privacy: Matters of Concern
SFA for Small and Mid-Sized Businesses

2.COMPETITIVE SCENARIO

Comparison of Strengths and Weaknesses of Major Players - Salesforce.com, Oracle, SAP, Microsoft, RightNow Technologies, Sage Software, and NetSuite in the SFA market
SFA Tools of Major Players - Microsoft Corp., NetSuite Inc., Microsoft, RightNow Technologies, Oracle PeopleSoft, SAP, and Sage Software

3.PRODUCT OVERVIEW

Sales Force Automation: An Introduction
Functions
Advantages of SFA
Introduction and Progression
Restraining Factors in SFA’s Successful Implementation
Mobile Sales Force Automation
Growth Drivers for Mobile SFA
Advantages of Mobile SFA

4.STRATEGIC CORPORATE DEVELOPMENTS

SPEC India Develops SFA Software
H3 Solutions and Bamboo Solutions Enter into Partnership
Antenna Software Takes Over Dexterra
Mughamrat Introduces Van Sales System Software MS5 SME
jLAN Technologies Introduces Mobile Credit Card Processing Module
Salesforce.com Unveils Contact Manager Edition
MobiQuest Introduces Mobile Sales Tool
Salesforce.com and Glovia International Launch Glovia.com Order Management

5.FOCUS ON SELECT PLAYERS

Microsoft Corporation (USA)
NetSuite, Inc. (USA)
Oracle Corporation (USA)
RightNow Technologies, Inc. (USA)
Salesforce.com, Inc. (USA)
SAP AG (Germany)

6.GLOBAL MARKET PERSPECTIVE

Table 1. World Recent Past, Current & Future Analysis for Sales Force Automation (SFA) by Geographic Region – US, Europe, Asia-Pacific and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2015 (includes corresponding Graph/Chart)
Table 2. World 10 -Year Perspective for Sales Force Automation (SFA) Market by Geographic Region – Percentage Breakdown of Revenue for US, Europe, Asia-Pacific and Rest of World Markets for 2006, 2009 and 2015 (includes corresponding Graph/Chart)

III. COMPETITIVE LANDSCAPE

Total Companies Profiled:
Region/CountryPlayers
The United States
Canada
Japan
Europe
France
Germany
The United Kingdom
Italy
Rest of Europe
Asia-Pacific (Excluding Japan)
Africa
Middle-East


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