Genpact – Company Analysis
Genpact has risen from being the offshore captive unit of General Electric to become the largest pure-play BPO player in the world. While many captive units have tried and failed to commercialize their business processes beyond their parent, Genpact has succeeded in winning many external customers, and now generates revenues of $1.1bn, most of which comes from non-GE clients. This Company Analysis provides an overview of Genpact’s services, and analyzes the company’s strategy for further expanding its business.
SUMMARY
Impact
Ovum view
MARKET AND STRATEGY ANALYSIS
Competitive environment
Strategic vision and objectives
Strategy execution
Acquisitions
Symphony Marketing Solutions
Delivery center in Danville, Illinois
Axis Risk Consulting Services
E-Transparent
MoneyLine Lending Services
Creditek
Partnerships and alliances
MajescoMastek
Netsuite
Axeda
Austin Logistics
TurnKey Solutions
Sabrix
170 Systems
Hyperion
Applimation
NDTV
Liberata
COMPANY PROFILE SUMMARY
Milestones
Service lines
Horizontal BPO services
IT services
Vertical BPO
Financial analysis
Segment analysis
Financial outlook
Impact
Ovum view
MARKET AND STRATEGY ANALYSIS
Competitive environment
Strategic vision and objectives
Strategy execution
Acquisitions
Symphony Marketing Solutions
Delivery center in Danville, Illinois
Axis Risk Consulting Services
E-Transparent
MoneyLine Lending Services
Creditek
Partnerships and alliances
MajescoMastek
Netsuite
Axeda
Austin Logistics
TurnKey Solutions
Sabrix
170 Systems
Hyperion
Applimation
NDTV
Liberata
COMPANY PROFILE SUMMARY
Milestones
Service lines
Horizontal BPO services
IT services
Vertical BPO
Financial analysis
Segment analysis
Financial outlook
LIST OF TABLES
Table 1: Genpact’s key financial indicators
Table 1: Genpact’s key financial indicators
LIST OF FIGURES
Figure 1: BPO contract signings in BFSI since 2006
Figure 2: F&A contracts signed since 2006
Figure 1: BPO contract signings in BFSI since 2006
Figure 2: F&A contracts signed since 2006
