Effective use of Network Management Software (NMS) and Operational Support Systems (OSS): Focusing on Fault Management, Performance Management and Service Management

Date: August 1, 2009
Pages: 25
Price:
US$ 295.00
Publisher: Mind Commerce Publishing LLC
Report type: Strategic Report
Delivery: E-mail Delivery (PDF)
ID: E44D50542CFEN
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Effective use of Network Management Software (NMS) and Operational Support Systems (OSS): Focusing on Fault Management, Performance Management and Service Management
Network Management Software (NMS) and Operational Support Systems (OSS) systems have long been a key part of the success of any operator, service provider and enterprise network. As the years pass we see the vendors of such products investing more and more specialized manpower on their development so as to empower their solutions to potentially bare fruitful results. Unfortunately, there is a notion that this shifted their focus more on the software itself rather than the network that will be managed with it, leaving a gap between a potentially powerful solution and off-the-shelf lack of capability to provide instantly an accurate solution.
1. EXECUTIVE SUMMARY

2. INTRODUCTION TO OSS AND NMS

3. NMS/OSS WITH REGARDS TO FAULT MANAGEMENT, PERFORMANCE MANAGEMENT AND SERVICE MANAGEMENT

I. Perspectives
  1. Industry perspective
  2. Buyer's perspective (operator, service provider, enterprise)
  3. Vendor/Integrator's perspective and common off-the-shelf functionality

4. FINDING 1: CONFLICTING PERSPECTIVES AND EXPECTATIONS

5. EVERY DAY SAMPLE PROBLEMS (ELEGANT, SIMPLE BUT TOO FAR AWAY FROM OFF-THE-SHELF FUNCTIONALITY)

I. QoS/CoS
II. QoS/CoS
III. Internet Service definition and relevant SLA
IV. DoS attacks identification
V. Services monitoring and alarming (eg DNS, mail, AAA, etc)
VI. Future trends in fault management and performance management and their effect on service level management

6. FINDING 2: A MISSING REQUIREMENT

7. RECOMMENDED APPROACH

8. TESTING THE RECOMMENDED APPROACH

I. IP managed SS7 network
II. SIP VoIP network

9. CONCLUSIONS (SUMMARY AND RECOMMENDATIONS)

10. CLOSING NOTE

11. ANNEX I - REFERENCES

12. ANNEX II - ABBREVIATIONS

13. ANNEX III - LIST OF FIGURES

14. ANNEX IV - LIST OF TABLES

15. ANNEX V - ABOUT THE AUTHOR

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