Nokia Case Study: Struggling in the Smartphone Age

Date: February 23, 2012
Pages: 18
Price:
US$ 495.00
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Publisher: MarketLine
Report type: Strategic Report
Delivery: E-mail Delivery (PDF)
ID: NF2A274E01BEN
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Nokia Case Study: Struggling in the Smartphone Age
Introduction

Nokia's reign as the world's biggest seller of mobile phones is under serious threat and is forecast to end sometime in 2012. The fall of Nokia from the top spot has been fairly rapid and has coincided with the widespread use of smartphones. This case study shows how Nokia has struggled in the age of consumer-oriented smartphones and what steps the company is undertaking to rectify its decline.

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Highlights

Nokia has fallen short in the smartphone era, and a lack of product innovation means that its status as the number-one phone seller in the global market is under threat.

One of Nokia’s biggest shortcomings has been its inability to significantly penetrate the North American market.

Nokia has been adversely impacted by the rise of the Android operating system, which has forced the company’s hand in partnering with Microsoft to stop its revenue decline.

Your key questions answered
  • How has Nokia performed in the smartphone era against its competitors?
  • Why has Nokia struggled in more developed markets, especially North America?
  • How is the Nokia-Microsoft partnership structured?
OVERVIEW

Catalyst
Summary

ANALYSIS

Nokia is losing its dominant status in the market

SMARTPHONE WOES

Nokia fails to make mark in smartphone era
  Nokia’s decline as the number-one force in the mobile phone market can be traced back to the launch of the consumer-oriented smartphone
  Nokia has struggled in more developed markets

STRUGGLES IN THE NORTH AMERCAN MARKET

Nokia’s market share in North America has declined
  One of Nokia’s biggest shortcomings has been its inability to significantly penetrate the North American market
  North America is of major strategic importance
  Nokia has attempted to rectify its position in North America
  Nokia has a brand image problem in North America

AFFECTED BY THE RISE OF ANDROID

For much of its existence, Nokia’s smartphone range has operated on the Symbian operating system
  The continued use of Symbian until the end of 2011 has impacted on Nokia’s overall fortunes in recent times
  Symbian loses market share to Android
  The impact of Android can be seen in the shape of Samsung

TEAMING UP WITH MICROSOFT

Nokia is trying to rectify its position with Windows
  Nokia’s major attempt to fix its declining position has been to team up with Microsoft and operate its devices using the Windows 7 platform
  The Nokia-Windows partnership is highly important for both companies
  Microsoft's alliance with Nokia is essentially an original electronic manufacturer relationship
Conclusions and recommendations

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