Application Service ProvidersSoftware-As-A-Service (Saas): Market Research Report
The global outlook series on Application Service Providers/SaaS provides a collection of statistical anecdotes, market briefs, and concise summaries of research findings.
The report offers a rudimentary overview of the industry, highlights latest trends, demand drivers and competitive scenario, in addition to providing statistical insights.
Regional markets briefly abstracted and covered include the United States, Canada, Europe (France, Germany, Italy, UK, Spain and Rest of Europe), Asia Pacific (including Japan) and Rest of World.
The report offers a compilation of recent mergers, acquisitions, and strategic corporate developments.
Also included is an indexed, easy-to-refer, fact-finder directory listing the addresses, and contact details of 252 companies worldwide.
The report offers a rudimentary overview of the industry, highlights latest trends, demand drivers and competitive scenario, in addition to providing statistical insights.
Regional markets briefly abstracted and covered include the United States, Canada, Europe (France, Germany, Italy, UK, Spain and Rest of Europe), Asia Pacific (including Japan) and Rest of World.
The report offers a compilation of recent mergers, acquisitions, and strategic corporate developments.
Also included is an indexed, easy-to-refer, fact-finder directory listing the addresses, and contact details of 252 companies worldwide.
1.INDUSTRY OVERVIEW
Down the Time Lane..
Evolution of SaaS Model…
SaaS Evolution
Software-as-a-Service (SaaS): A Quick Primer…
Traditional Enterprise Software Model Vs. ASP/SaaS Model
Why Software-as-a-Service (SaaS)?
Application Suites Versus Best-of-Breed Products
Best-of-Breed Products and Services
Applications Growing Abound for SaaS…
Numbers Speak
Enterprise Software Applications – A Prelude
SaaS-based Enterprise Applications by Select Category – Front Office, Back Office, Desktop, and Collaboration
Leading SaaS Enterprise Application Software Vendors/Providers by Application Segment
Leading SaaS Applications
Customer Relationship Management – A Key Application Area for SAAS
2.END-USE INDUSTRY - AN OVERVIEW
Industry/Vertical Specific Applications Gain Traction…
SaaS for Insurance Sector Still in Nascent Stage…
Other Potential
3.TRENDS & ISSUES
SaaS Witnesses Uneven Growth Within Software Segments
Public Cloud Computing, a Major Growth Driver for IT Sector
Cloud-Computing Fuels Growth in Managed Security Services
SaaS Market Geared for Expansion
SaaS Solutions to Grow Faster than Licensed Software
SaaS Leads Global Cloud Computing Market
Global SaaS, PaaS, IaaS Markets to Surge In the Near Term
CRM and CCC Drive Growth in SaaS Industry
SaaS Market to Double Through 2014
Saas-Based ERP Sector to Grow Worldwide
SaaS Gains Traction in Emerging Markets
SaaS Penetrates Commercial Email Sector
Law Firms Increasingly Leverage SaaS/Cloud Computing
Economic Recession Boosts Demand for SaaS Solutions
SaaS and Cloud Computing Vendors Witness Rapid Growth
Internet Backs ‘On-Demand’ Success
On-Demand Software Finds Edge
Ad-Supported Revenue – A Key Driver for On-Demand Software
SaaS: Conquering Unexplored Domains
Moving Beyond SMBs
Software Vendors and IT Solution Providers Adopting Subscription-Based Business Model
Challenges to Reckon With…
Limited Flexibility
Security and Privacy: A Matter of Concern…
Other Pitfalls of the SaaS Approach
Ad Hoc Support Services: A Growing Trend
4.MARKET DYNAMICS
SaaS Gathers Steam…
Limited Client Base - No Longer a Major Deterrent…
Where Do VARs Stand in SaaS Space?
5.COMPETITIVE LANDSCAPE
Competitive Overview
Leading Vendors and Market Presence
Pure Play Vendors’ Pure Domination
Large Vendors Turn Market Followers
Latecomers, But Potential Challengers
Leading On-Demand Software Vendors and Vendor Offerings by Software Segment
6.APPLICATION SERVICE PROVIDER - AN INSIGHT
Need for Application Service Providers
Classification of ASPs by Area of Focus
Specialist/Functional ASPs
Regional/Local ASPs
Enterprise ASPs
Volume Business ASPs
Vertical Market ASPs
Classification of ASPs by Applications and Services Provided
Applications
Vertical Applications
Analytical Applications
Personal Applications
CRM Applications
ERM Applications
Collaborative Applications
Services
Core Services
Managed Services
Extended Services
An ASP Model…
Components of ASP
7.SAAS - A REGIONAL PERSPECTIVE
7A.THE UNITED STATES
US Market Leads the SaaS Industry
Market Trends
SMEs Develop Interest in SaaS Solutions
SaaS Market Resilient to Recession
Differentiation – the Buzz Word
7B.CANADA
Outlook
7C.EUROPE
Major Market Trends
European Cloud Computing Market Outpaces US
Adoption of SaaS Rising Rapidly in Europe
CRM Market Holds Potential for Expansion
Poor Connectivity, Security Concerns Hamper Russian SaaS Market
7D.ASIA-PACIFIC
SaaS Market in Perspective
Growth Drivers and Inhibitors in a Nut Shell
Going Beyond CRM
Competitive Landscape
Major Market Trends
SaaS Industry Witnesses Robust Growth in Asia Pacific
Demand for Cloud-based CRM Drives Growth in Asia Pacific
Penetration of On-Demand ERP in Asia Pacific to Increase Steadily
Analysis by Region
Japan
Market Trends
Japanese SaaS Market Focused on Large Enterprises
SaaS-Based ERP Solutions Market Continues Upsurge
China
Regulatory Framework for SaaS in China
Major Market Trends
Chinese Market Holds High Potential for SaaS Services
Government Initiatives Aid Growth of Cloud Computing
ERP Solutions Gain Popularity in China
India
Overview of Indian SaaS Market
Major Growth Stimulants
Telecom Companies Enter SaaS Domain
Rapidly Expanding Internet Infrastructure
Customized Business Models and Pricing
Major Growth Restraints for SaaS Adoption
Major Market Trends
India to Emerge as Global Service Hub for Cloud Computing
Widespread Adoption of SaaS by Indian SMBs
Increasing Diversity of SaaS Offerings for SMBs
High Potential for SaaS-based Security Solutions
Indian Telecom and ISP’s to Offer Cloud Services
Cloud Computing Adoption Varies Among Industry Segments
SaaS-Based CRM Solutions Gaining Popularity
Taiwan
Market Trend
Taiwan, a Hot Spot for Cloud Computing Data Centers
7E.REST OF WORLD
Outlook
8.PRODUCT INTRODUCTIONS/LAUNCHES
9.STRATEGIC CORPORATE DEVELOPMENTS
Global Directory
Down the Time Lane..
Evolution of SaaS Model…
SaaS Evolution
Software-as-a-Service (SaaS): A Quick Primer…
Traditional Enterprise Software Model Vs. ASP/SaaS Model
Why Software-as-a-Service (SaaS)?
Application Suites Versus Best-of-Breed Products
Best-of-Breed Products and Services
Applications Growing Abound for SaaS…
Numbers Speak
Table 1. World Recent Past, Current & Future Analysis for SaaS Applications Market by Geographic Region – US, Canada, Europe, Asia-Pacific (Including Japan) and Rest of World Markets Analyzed with Annual Revenue Figures in US$ Million for Years 2010 through 2015
Enterprise Software Applications – A Prelude
SaaS-based Enterprise Applications by Select Category – Front Office, Back Office, Desktop, and Collaboration
Leading SaaS Enterprise Application Software Vendors/Providers by Application Segment
Leading SaaS Applications
Customer Relationship Management – A Key Application Area for SAAS
2.END-USE INDUSTRY - AN OVERVIEW
Industry/Vertical Specific Applications Gain Traction…
SaaS for Insurance Sector Still in Nascent Stage…
Other Potential
3.TRENDS & ISSUES
SaaS Witnesses Uneven Growth Within Software Segments
Public Cloud Computing, a Major Growth Driver for IT Sector
Cloud-Computing Fuels Growth in Managed Security Services
SaaS Market Geared for Expansion
SaaS Solutions to Grow Faster than Licensed Software
SaaS Leads Global Cloud Computing Market
Global SaaS, PaaS, IaaS Markets to Surge In the Near Term
Table 2. Global SaaS Market (2010): Percentage Share of SaaS-based Software Segments in SaaS Solutions Market
CRM and CCC Drive Growth in SaaS Industry
SaaS Market to Double Through 2014
Saas-Based ERP Sector to Grow Worldwide
SaaS Gains Traction in Emerging Markets
SaaS Penetrates Commercial Email Sector
Law Firms Increasingly Leverage SaaS/Cloud Computing
Economic Recession Boosts Demand for SaaS Solutions
SaaS and Cloud Computing Vendors Witness Rapid Growth
Table 3. Global Enterprise Software Market (2010): Percentage Share Breakdown of Annual Demand by Leading Regions
Internet Backs ‘On-Demand’ Success
On-Demand Software Finds Edge
Ad-Supported Revenue – A Key Driver for On-Demand Software
SaaS: Conquering Unexplored Domains
Moving Beyond SMBs
Software Vendors and IT Solution Providers Adopting Subscription-Based Business Model
Challenges to Reckon With…
Limited Flexibility
Security and Privacy: A Matter of Concern…
Other Pitfalls of the SaaS Approach
Ad Hoc Support Services: A Growing Trend
4.MARKET DYNAMICS
SaaS Gathers Steam…
Limited Client Base - No Longer a Major Deterrent…
Where Do VARs Stand in SaaS Space?
5.COMPETITIVE LANDSCAPE
Competitive Overview
Leading Vendors and Market Presence
Pure Play Vendors’ Pure Domination
Large Vendors Turn Market Followers
Latecomers, But Potential Challengers
Leading On-Demand Software Vendors and Vendor Offerings by Software Segment
6.APPLICATION SERVICE PROVIDER - AN INSIGHT
Need for Application Service Providers
Classification of ASPs by Area of Focus
Specialist/Functional ASPs
Regional/Local ASPs
Enterprise ASPs
Volume Business ASPs
Vertical Market ASPs
Classification of ASPs by Applications and Services Provided
Applications
Vertical Applications
Analytical Applications
Personal Applications
CRM Applications
ERM Applications
Collaborative Applications
Services
Core Services
Managed Services
Extended Services
An ASP Model…
Components of ASP
7.SAAS - A REGIONAL PERSPECTIVE
7A.THE UNITED STATES
US Market Leads the SaaS Industry
Table 4. US Recent Past, Current & Future Analysis for SaaS Applications Market Analyzed with Annual Revenue Figures in US$ Million for Years 2010 through 2015
Market Trends
SMEs Develop Interest in SaaS Solutions
SaaS Market Resilient to Recession
Differentiation – the Buzz Word
7B.CANADA
Outlook
Table 5. Canadian Recent Past, Current & Future Analysis for SaaS Applications Market Analyzed with Annual Revenue Figures in US$ Million for Years 2010 through 2015
7C.EUROPE
Major Market Trends
European Cloud Computing Market Outpaces US
Table 6. European Recent Past, Current & Future Analysis for SaaS Applications Market by Geographic Region – France, Germany, Italy, UK, Spain and Rest of Europe Markets Analyzed with Annual Revenue Figures in US$ Million for Years 2010 through 2015
Table 7. Western Europe SaaS Applications Market (2010): Percentage Breakdown of Country by Rate of Adoption
Adoption of SaaS Rising Rapidly in Europe
CRM Market Holds Potential for Expansion
Poor Connectivity, Security Concerns Hamper Russian SaaS Market
7D.ASIA-PACIFIC
SaaS Market in Perspective
Growth Drivers and Inhibitors in a Nut Shell
Going Beyond CRM
Competitive Landscape
Major Market Trends
SaaS Industry Witnesses Robust Growth in Asia Pacific
Table 8. Asia Pacific Recent Past, Current & Future Analysis for SaaS Applications Analyzed with Annual Revenue Figures in US$ Million for Years 2010 through 2015
Demand for Cloud-based CRM Drives Growth in Asia Pacific
Penetration of On-Demand ERP in Asia Pacific to Increase Steadily
Analysis by Region
Japan
Market Trends
Japanese SaaS Market Focused on Large Enterprises
SaaS-Based ERP Solutions Market Continues Upsurge
China
Regulatory Framework for SaaS in China
Major Market Trends
Chinese Market Holds High Potential for SaaS Services
Table 9. Chinese SaaS Market (2010): Percentage Share Breakdown of Annual Revenues By Leading Providers
Government Initiatives Aid Growth of Cloud Computing
ERP Solutions Gain Popularity in China
India
Overview of Indian SaaS Market
Table 10. Indian SaaS Solutions Market (2010): Percentage Share Breakdown of Annual Demand for Product Segments
Major Growth Stimulants
Telecom Companies Enter SaaS Domain
Rapidly Expanding Internet Infrastructure
Customized Business Models and Pricing
Major Growth Restraints for SaaS Adoption
Major Market Trends
India to Emerge as Global Service Hub for Cloud Computing
Widespread Adoption of SaaS by Indian SMBs
Increasing Diversity of SaaS Offerings for SMBs
High Potential for SaaS-based Security Solutions
Indian Telecom and ISP’s to Offer Cloud Services
Cloud Computing Adoption Varies Among Industry Segments
SaaS-Based CRM Solutions Gaining Popularity
Taiwan
Market Trend
Taiwan, a Hot Spot for Cloud Computing Data Centers
7E.REST OF WORLD
Outlook
Table 11. Rest of World Current & Future Analysis for SaaS Applications Market Analyzed with Annual Revenue Figures in US$ Million for Years 2010 through 2015
8.PRODUCT INTRODUCTIONS/LAUNCHES
9.STRATEGIC CORPORATE DEVELOPMENTS
Global Directory
