Monthly IT Services News Analysis, November 2009

Introduction

Datamonitor's IT Services analysis team takes an in-depth view of activity in the IT services market over the last month, covering systems integrators, IT consultancies, outsourcers and BPO providers.

Scope

*This analysis report provides: insight into the month's top stories;

*Contract news;

*Other news in brief;

*Profile of a leading vendor.

Highlights

This edition of the Monthly IT Services News Analysis includes the latest in the Satyam fraud saga and a profile of Intelenet Global Services.

Reasons to Purchase

*This brief rounds up all of the big news in the global IT services market from the past month.

*In addition, it provides in-depth analysis and opinion on the issues currently shaping the market.

*It allows users to analyze trends by IT services domain and by client industry and country.

Contents

OVERVIEW

Summary
Table of Contents
Table of figures
Table of tables
News Analysis
New charges put the spotlight back on Satyam fraud
Capgemini wins Environment Agency ITO deal
How does the contract deliver its green credentials?
UK public sector will focus on full lifecycle impact
Rivals will be green with envy
Is Cuba a viable long-term nearshore delivery option?
DM Outsourcing Index
DM Outsourcing Index Rises to 113.1
Contract Round-Up
November's 10 Biggest Outsourcing Deals
News In Brief
CSC Signs $2.9bn Deal with Zurich Financial Services
Infosys Acquisition Boosts Insurance BPO Offering
HP Grows Services Revenue by 8% in Fourth Quarter
Company Profile
Intelenet Global Services
Our View
Growth Strategy
Market Analysis
Product and Services Coverage
Contact center management
Transaction processing
Finance and accounting services
Process consulting
Company Milestones
Appendix
Ask the analyst
Datamonitor consulting
Disclaimer

LIST OF TABLES

Table 1: Biggest Gainers and Losers on the DM Outsourcing Index This Month
Table 2: 10 Biggest Deals of the Month
Table 3: Intelenet Global Services - Key Facts

LIST OF FIGURES

Figure 1: The DM Outsourcing Index Since January 2008
Figure 2: The DM Outsourcing Index vs the S&P 500 in 2009 (re-indexed to 100 at 1/1/09)
Figure 3: HP Services' revenue by business unit, fiscal year 2009
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