CONFERENCE
Date: November 08-09, 2012
City: Istanbul, Turkey
Event type: Round Table
REGISTER NOW
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The Black Book of Outsourcing
The Black Book of Outsourcing, a Datamonitor Group company, is the industry’s only unbiased client satisfaction resource.
The Black Book of Outsourcing’s reports aim to help both customer and provider deal with the root cause of relationship issues through the use of standard industry satisfaction measures. Aggregate customer satisfaction measurement is critical to gauge the entire effectiveness of global outsourcing service implementation and execution. The side-by-side comparison of vendors on each criteria will supplement RFP and selection processes like no other tool available.
The Black Book of Outsourcing covers every major topic and application of outsourcing, including:
* Outsourcing to meet new business challenges
* Achieving outsourcing operational excellence
* Building new revenue streams through outsourcing
* Using outsourcing to reduce corporate risk
* Developing value-creating outsourcing relationships
* Building a career as an outsourcing professional
The Black Book of Outsourcing: State of the Outsourcing Industry 2010
Sep, 2010 · 201 pages
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US$ 4,995.00 |
2009 The Black Book of Outsourcing: State of the Outsourcing Industry Report
Jul, 2009 · 49 pages
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US$ 800.00 |
2009 Top Legal Process Outsourcing (LPO) Vendors, Black Book Survey Results
Jul, 2009 · 61 pages
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US$ 2,500.00 |
2009 Top Document Process Outsourcing (DPO) Vendors, Black Book Survey Results
Jul, 2009 · 44 pages
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US$ 2,500.00 |
2009 Top Infrastructure Management Outsourcing Vendors, Black Book Survey 2009 Results
Jul, 2009 · 105 pages
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US$ 6,000.00 |
2009 Top Finance Accounting Outsourcing Providers, Black Book Survey 2009 Results
Jul, 2009 · 39 pages
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US$ 2,500.00 |
2009 Top Comprehensive Procurement Outsourcing Vendors, Black Book Survey 2009 Results
Jul, 2009 · 48 pages
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US$ 2,500.00 |
2009 Top Tier 1 Infrastructure Management Outsourcing Vendors, Black Book Survey 2009 Results
Aug, 2009 · 57 pages
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US$ 2,500.00 |
2009 Top Mid Tier Infrastructure Management Outsourcing Vendors, Black Book Survey 2009 Results
Aug, 2009 · 57 pages
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US$ 2,500.00 |
2009 Top Remote Infrastructure Management Outsourcing Vendors, Black Book Survey 2009 Results
Aug, 2009 · 57 pages
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US$ 2,500.00 |
2009 Infrastructure-as-a-Service and Cloud Computing, Black Book Survey 2009 Results
Aug, 2009 · 50 pages
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US$ 2,500.00 |
2009 Brokerage Process Services Outsourcing, Black Book Survey 2009 Results
Aug, 2009 · 42 pages
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US$ 2,500.00 |
2009 Top Travel Industry Business Process Outsourcing (BPO) and Information Technology Outsourcing (ITO) Vendors, Black Book 2009 Survey Results
Aug, 2009 · 69 pages
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US$ 2,500.00 |
2009 Top Knowledge Process Outsourcing (KPO) Vendors, Black Book 2009 Survey Results
Aug, 2009 · 41 pages
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US$ 2,500.00 |
2009 Top Recruitment Process Outsourcing Vendors, Black Book Survey 2009 Results
Aug, 2009 · 39 pages
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US$ 2,500.00 |
2009 Top Business Process Outsourcing Vendors, Black Book Survey 2009 Results
Aug, 2009 · 36 pages
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US$ 2,500.00 |
2009 Top Accounts Payable Outsourcing Vendors, Black Book Survey 2009 Results
Aug, 2009 · 41 pages
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US$ 2,500.00 |
2009 Top ITO Technical Support Outsourcing Vendors, Black Book Survey 2009 Results
Aug, 2009 · 39 pages
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US$ 2,500.00 |
2009 Top Retail ITO and BPO Vendors, Black Book Survey 2009 Results
Sep, 2009 · 72 pages
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US$ 2,500.00 |
2009 Top Accounts Receivable Outsourcing Vendors, Black Book Survey 2009 Results
Aug, 2009 · 40 pages
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US$ 2,500.00 |
2009 Top Insurance BPO and ITO Vendors, Black Book Survey 2009 Results
Sep, 2009 · 52 pages
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US$ 2,500.00 |
2009 Top Human Resourcing Outsourcing Vendors, Black Book Survey 2009 Results
Sep, 2009 · 40 pages
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US$ 2,500.00 |
2009 Top Asset Servicing Outsourcing Vendors, Black Book Survey 2009 Results
Oct, 2009 · 37 pages
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US$ 2,500.00 |
2009 Top Banking, Financial Services and Capital Markets ITO Vendors, Black Book Survey 2009 Results
Oct, 2009 · 37 pages
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US$ 2,500.00 |
2009 Top Mortgage Banking Business Process Outsourcing Vendors, Black Book Survey 2009 Results
Oct, 2009 · 42 pages
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US$ 2,500.00 |
2009 Top IT Software Testing and Quality Assurance Outsourcing Vendors, Black Book Survey 2009 Results
Oct, 2009 · 66 pages
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US$ 2,500.00 |
2009 Top Sales and Marketing Outsourcing Vendors, Black Book Survey 2009 Results
Oct, 2009 · 40 pages
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US$ 2,500.00 |
2009 Top Utilities Business Process Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 38 pages
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US$ 2,500.00 |
2009 Top Internet Services, Media and Entertainment Call and Contact Center Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 43 pages
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US$ 2,500.00 |
2009 Top Non-Profit, Foundations and Charitable Call and Contact Center Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 42 pages
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US$ 2,500.00 |
2009 Top Banking, Financial Services and Credit Card Call and Contact Center Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 43 pages
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US$ 2,500.00 |
2009 Top Multilingual/Bilingual Call and Contact Center Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 44 pages
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US$ 2,500.00 |
2009 Top Professional Employer and Adminsitrative Services Outsourcing Vendors, Black Book Survey 2009 Results
Oct, 2009 · 42 pages
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US$ 2,500.00 |
2009 Top Training and Learning Business Process Outsourcing Vendors, Black Book Survey 2009 Results
Oct, 2009 · 46 pages
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US$ 2,500.00 |
2009 Top Latin American Information Technology Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 40 pages
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US$ 2,500.00 |
2009 Top Print and Publishing Business Process Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 38 pages
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US$ 2,500.00 |
2009 Top Credit Card Banking Business Process Outsourcing Vendors, Black Book Survey 2009 Results
Oct, 2009 · 37 pages
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US$ 2,500.00 |
2009 Top Chinese Information Technology Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 44 pages
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US$ 2,500.00 |
2009 Top ERP Management Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 43 pages
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US$ 2,500.00 |
2009 Top Indian Offshore Applications Development and Management Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 42 pages
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US$ 2,500.00 |
2009 Top Supply Chain Business Process Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 38 pages
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US$ 2,500.00 |
2009 Top Software Product Development and Engineering Outosurcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 38 pages
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US$ 2,500.00 |
2009 Top Energy Information Technology Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 43 pages
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US$ 2,500.00 |
2009 Top Managed Security Services Information Technology Outsourcing Vendors, Black Book 2009 Surveys
Dec, 2009 · 38 pages
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US$ 2,610.00 |
2009 Top Supply Chain Information Technology Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 37 pages
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US$ 2,500.00 |
2009 Top Life Sciences Information Technology Outsourcing Vendors, Black Book Survey 2009 Results
Nov, 2009 · 42 pages
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US$ 2,500.00 |
2009 Top Engineering Services Outsourcing Vendors, Black Book Survey 2009 Results
Jan, 2010 · 40 pages
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US$ 2,500.00 |
2009 Top General Accounting Outsourcing Vendors, Black Book Survey 2009 Results
Jan, 2010 · 38 pages
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US$ 2,500.00 |
2009 Top US Federal Government Information Technology Outsourcing Vendors, Black Book Survey 2009 Results
Jan, 2010 · 41 pages
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US$ 2,500.00 |
2009 Top Financial Services and Investments Knowledge Process Outsourcing Vendors, Black Book Survey 2009 Results
Jan, 2010 · 38 pages
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US$ 2,500.00 |
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